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    The Garden Grille & Bar

    3.9 (7 reviews)
    Closed 6:00 am - 1:00 pm, 5:00 PM - 10:00 PM

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    2 years ago

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    2 years ago

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    4 years ago

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    1 year ago

    I can't even make a review of the food, but if it is any reflection of the service, than it's horrible! Stay away!

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    4 years ago

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    3 years ago

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    The Ashburn An American Gastropub

    The Ashburn An American Gastropub

    3.8
    (111 reviews)
    1.8 mi
    $$

    Again I wish 3.5 was an available rating. We've dined here previously as we stay at Loews often…read morebefore flying out of Chicago. The food itself is very good but service this time was subpar. The restaurant was not busy at all and we were greeted immediately by our server but he seemed to be in a hurry and took mine and my daughters drink order and walked away, not letting my husband order. When he retuned with our drinks my husband asked for a drink, which he got quickly but never apologized and asked if we were ready to order food. We were not yet so we asked for more time, so he walked away. When he returned we ordered an appetizer and our entrees and he repeated it back. Our food arrived about 15 minutes later but we never got our appetizer. The server did not bring the meal (a runner did) and he never came back, so we just ate our meals and never got a chance to tell him our appetizer never came. At nearly the end of our meal a different server came and filled our water glasses and asked if we wanted refills on our soft drinks. then a third server came and cleared our plates. The server who filled our drinks came and brought our bill, which luckily did not include the appetizer. Our server never returned to our table, but we did see him serving other tables, it was very strange. Overall we will dine here again and like the convenience and menu selection at this hotel.

    Rude, rude, rude. The first lady asked us if we anted to eat at the bar, we said no, then she asked…read moreif we wanted a table then and we said yes. She walked away and then a gentleman walks up and literally asked us what we wanted. Food, drinks, what? I said, nothing....we don't want anything and we left. I understand (and presume due to the proximity to the airport) that a lot of their clientele are business travelers looking primarily for drinks at the bar. But my wife and I were dressed down and they just assumed we just wanted to eat at the bar. It just rubbed me the wrong way. We left and won't be coming back. No thank you, we don't "want" anything that badly.

    Photos
    The Ashburn An American Gastropub
    Burger with pepper jack cheese and side of fruit
    Burger with pepper jack cheese and side of fruit
    Gin Fizz

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    Gin Fizz
    Great Escape Restaurant

    Great Escape Restaurant

    3.5
    (313 reviews)
    3.2 mi
    $$

    We've eaten at Great Escape several times now, and it has quickly become one of our favorite…read moreplaces. The chicken pot pie is AMAZING -- hearty, comforting, and full of flavor every single time. The service has always been great, and the staff is friendly, welcoming, and accommodating. The whole place has a charming throwback supper club/dinner club vibe that is hard to find anymore. The food is consistently good, portions are generous, and the atmosphere just makes you want to sit back, relax, and enjoy your meal. So much to love about this place!

    The only reason this restaurant is receiving 2 stars instead of 1 is the fantastic hostess who…read morestepped in as our server. We were there with a large group for a conference. The room is ready for us immediately, however, it took an entire hour for me to get my beverage. We were told that our server had a family emergency so the hostess stepped in. She was very attentive and pleasant. When I finally received my dinner, they served me the plate of shish kebabs with only the beef kebab telling me that they had to put the chicken kebab back on the grill because it was not ready. I think they may have removed the vegetables from the kebab with the undercooked chicken because they tasted funny. I only took a few bites and had the rest of it wrapped up. I got very sick that night. Pretty sure I had a tinge of food poisoning.

    Photos
    The bar area
    The bar area
    Appetizer 1/2 Ribs
    Appetizer 1/2 Ribs
    Interior

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    Interior
    Flipt

    Flipt

    3.3
    (96 reviews)
    0.2 mi
    $$

    These fries look pretty rough. They appear greasy and unevenly cooked, with some being overly dark…read moreand others underdone. Many of them are limp rather than crispy, and the oiliness is very noticeable, making them look soggy instead of crunchy. The cuts are inconsistent, with some fries being thick and others thin, which likely caused the uneven frying. Overall, they look heavy, greasy, and far from the golden, crisp fries most people hope for. The shake was good but for $6 could have been larger serving. Employees were short and not really "welcoming" but it was near closing time but that should have no difference to the experience for the customer. Overall would probably get a burger & a shake here again but the fries are sub par at best.

    Great little burger place inside Rivers Casino. They also offer chicken sandwiches, grilled cheese,…read morefish sandwiches, hot dogs, and salads. The food is outstanding. You order at the counter, and they bring your food to your table in a very timely manner. The side orders of fries and tots are huge! We've eaten here numerous times, and every meal was delicious. They offer a daily special which includes a sandwich, fries, and a drink at a really fair price. I definitely recommend this place.

    Photos
    Inside Flipt @ Rivers Casino . DesPlains IL  Pretty Good Burgers Sandwiches HotDogs Salads Wraps etc. Nice & Quick Service. Cool.
    Inside Flipt @ Rivers Casino . DesPlains IL Pretty Good Burgers Sandwiches HotDogs Salads Wraps etc. Nice & Quick Service. Cool.
    Carryout tator tots, added as a side, $4.
    Carryout tator tots, added as a side, $4.
    Menu board

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    Menu board
    Pennyville Station

    Pennyville Station

    3.7
    (254 reviews)
    1.8 mi
    $$

    We ordered oysters, truffle fries, and sliders…read more Some of the oysters were huge! They were good. The sliders were really good, however they were not warm enough. The truffle fries were delicious. The fries were crispy, cooked perfectly, and had the right amount of truffle. The food was good, could have been better. I had the Espresso Martini and really liked it. The waitress was nice and attentive.

    I normally don't leave reviews, but I felt compelled to share my experience…read more The food was good, and we enjoyed the outdoor patio atmosphere. I was even telling my family that I'd happily come back because we enjoyed the food. Unfortunately, the service changed my opinion. We were celebrating my birthday, and when my dessert arrived, the candle wasn't lit; the server simply handed it to us and walked away. What made it more disappointing was watching her spend time trying to light the candle for another birthday celebration while making no effort at our table. It may seem like a small gesture, but it would have made the occasion feel special. The inattentiveness continued throughout the meal. We rarely saw our server, and when we did, her interactions felt rushed and unfriendly. It genuinely seemed as though she did not want to be there, and that attitude came through in her service. I'll be honest: seeing the difference in treatment made me uncomfortable. I don't want to assume or suggest that it was racially motivated, and I'm not trying to go that route. However, it almost felt that way in the moment. I trust my intuition, and throughout the experience my family and I did not feel welcomed. I've lived in Illinois for 8 years, and this was honestly one of the worst service experiences I've had at a restaurant. While the food and atmosphere were enjoyable, the poor service overshadowed the entire visit. I hope management takes customer service more seriously because the restaurant itself has potential. Unfortunately, based on this visit, I do not plan on returning.

    Photos
    The Nook Room info we booked
    The Nook Room info we booked
    Skirt Steak Chimichurri
    Skirt Steak Chimichurri
    Espresso martini

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    Espresso martini

    The Garden Grille & Bar - newamerican - Updated July 2026

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