That detail is worth adding because it highlights that they weren't upselling you…read more We have a toddler who seems determined to rip every necklace off every neck in the house. By the time I found Lane Wells Jewelry, we had three necklaces that were broken, tangled, and headed for the trash if it were up to me. Instead, they took what looked like trash and turned it into treasure. The turnaround was incredibly fast, and everyone I worked with was knowledgeable, helpful, and genuinely friendly. One piece was fixed on the spot right in front of me. While I was there, I mentioned that I'd always thought about converting it to an infinity chain. They said they could absolutely do that if I wanted, but there was zero pressure and no attempt to upsell me. It was simply presented as an option. I decided to go for it, and I'm glad I did because it turned out great. What stood out most was how honest and helpful they were throughout the process. They took the time to explain everything, gave me options, and helped me make the right decisions without trying to sell me on things I didn't need. It's rare to find people who combine craftsmanship, expertise, and great customer service this well. Highly recommend Lane Wells Jewelry.

I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

Best experience I've had with a jeweler. Came in for a repair and they offered same day service for…read morehalf the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store.

Love the owner and Chita been coming here for years. Some times in and out jewelry repairsread more

I purchased my daughter a beautiful pair of diamond earrings that unfortunately had a minor issue…read morewith the backs coming off. Thankfully, I brought them to Kay Jewelry where I was met with two amazing women who provided impeccable customer service. They were friendly, professional, and most importantly, they quickly resolved the problem, ensuring that my daughter could wear her earrings for her upcoming banquet. Their attention to detail and commitment to customer satisfaction was truly remarkable. I highly recommend Kay Jewelry for all of your jewelry needs. Their staff went above and beyond to ensure that my daughter's earrings were fixed in a timely and efficientmanner. Thank you Kay Jewelry and your wonderful staff! Very respectfully, Michael D. Elmore

I came here for an inspection of three jewelry pieces that is done every 6 months. When I came…read moreduring the week, there was no other customers. I was in and out with 10-15 mins after each piece was inspected and cleaned. All pieces were in good shape. While waiting I looked around and saw some beautiful new diamond earrings. I sent a picture to my husband but he said I could not buy them. Boo! Overall it's been a great experience for me from the two times I have been here during the 'rona times.

This week Bobby resized my wedding ring (37 years) and for about $100 less than the original…read moreestimate. I didn't expect the several nicks to be smoothed out and polished. Tony explained that mine was a bit complicated in that it featured two types of gold in 3 soldiered bands. I'm highly pleased.

My fiancé got my engagement ring here. My sister also got her engagement ring here and we both have…read morehad wonderful experiences. The staff is nice and helpful. Love that it's owned and operated by a family. I've had a great experience every time I've gone in store. I ended up having to get it resized down from a 7 to a 4.75 and they were super helpful in helping me find the right size.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

Alex was very knowledgeable and creative in helping me create a custom necklace for my wife's 70th…read morebirthday. She saved me after another jeweler backed out, and I realized I should have engaged Caleesi from the beginning! I recommend them to create one of a kind custom pieces that will become family heirlooms.

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

excellent service and amazing quality! cant wait to get another piece!…read morehighly recommend to anybody interested to go see Haley at any of her events. great company too!

From the owner: At Welded by Haley, we specialize in custom-fitted permanent jewelry that’s welded with intention…read moreand designed to last. Each piece — from bracelets and anklets to necklaces and rings — is clasp-free, seamless, and made from high-quality 14k gold-filled, rose gold-filled, and sterling silver chains. Our process is quick, safe, and completely painless, creating a meaningful piece you can wear every day. Whether you’re celebrating a milestone, marking a special bond, or simply treating yourself, your jewelry becomes a forever reminder of life’s most beautiful moments. We offer pop-up events, private parties, and mobile appointments throughout Austin, Hutto, Round Rock, and surrounding areas. Book a one-on-one session or host a group experience with your besties, bridesmaids, or family — we’ll bring the sparkle to you!