Francisco at the Torrance location was very professional kind and smart. He was very knowledgeable and helpful in meeting my needs.

This business has been charging me over $100 a month for arch supports. I have not received any arch supports. Perhaps they have the wrong address or there is another problem. read more

They give you a thorough examination to determine your foot needs and lots of good information. If you can get by the hefty price tag it might work for you. The salesperson was very helpful, nice, knowledgeable and not pushy. read more

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Abraham is my guy!!! Every time I come into The Good Feet Store, he already knows the routine -- time for my foot massage and exchanging my old insoles for new ones. I always receive excellent service and genuine care. Abraham has truly helped me on my journey to correct my mobility and posture, and he keeps encouraging me to "graduate" out of the leather step two (I'm trying, Abraham! ). The whole experience here is always comfortable, welcoming, and supportive. I really appreciate the time and care they put into making sure my feet -- and overall well-being -- are taken care of. Thank you again to the team, especially Abraham, for making every visit such a positive one! read more

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Francisco explained the process, merchandise well. Answered all our questions. He's very helpful attentive good communication and customer service. Highly recommended this store and Francisco read more

Francisco was amazing, very clear and helpful................................................................................,.....................................................,,..,,,,,,....,,,.,.......,..................,..,,... read more

Liar for a manager. I walked in the store this afternoon and had to wait 30 minutes or so because we did not have an appointment. OK So we waited listening to some LOUD, almost heavy metal music for the whole time. I asked the fat man with dark hair if they could lower the music. He said NO because they want us to play it at this volume. So we waited another 15 minutes and getting more and more irritated. I Finally asked the slimmer man if he could lower the music because it was really irritating me. He reached over and immediately lowered it ????? Then he walked over to the fat man who was not happy about the change, but changed the station too. The buttons were right in front of him, earlier that same guy said he had to go into the back and the only thing he could do was maybe turn it off, but the Corp wanted it at that level/volume. Then I said that I would work with the man who lowered the volume, Fatty said that that he is going to lunch after his customer but I could wait if I wanted too. ARE YOU KIDDING ME???? Who the heck would want to do business in this store. I will be talking to Corporate too. FUNNY thing is I would not have bought anything there anyway, I heard the way he talked to the customer he was SERVICING read more

I had a lovely staff member at The Good Feet Story, but the more time I spent here the more time it just didn't feel right. When I learned that orthotics would be anywhere from $2,000 - $3,000 and that they were not custom made and not refundable I really started to question The Good Feet's "system" - it seems to rely on people not realizing they can go to a podiatrist and get custom made orthotics for $600 (that's the price I was quoted by several podiatrists in the area). Please do your due diligence and if you find that The Good Feet Story system works for you then fine, but I think there are other options too to check out as well. read more

BEWARE, we went to the Oxnard Store, the sales person talked my husband into buying those cheap plastic inserts at a cost of $3000. The overall concept is good but as for my husband who had 4 back surgeries it caused more harm than good. And, once you purhased you are stuck with those cheap inserts. It's a total rip off. read more

All I can say is, "buyer beware." My wife stopped by the Torrance store to buy a simple pair of inserts. Before she had left, the saleswoman had talked her into a $2,000 purchase for junk she will never wear. Granted, it was my wife's responsibility to say "no," but before she knew it, she was pressured into the stated purchase. Btw, she did try the inserts Good Feet sold her and ended up with swollen, sore feet and ankles. My suggestion to potential customers, never set a foot into the Good Feet store!!!!! read more

Bought inserts paid over $300.00 did not make my feet feel better I think there made of some kind of cheap leather

" I never thought inserts would be $1500"! As a sales executive and owning my own business, I have the following review. I felt the sales person was properly trained and robotic. It was way too by the numbers, sales presentation. It seemed to be overly rehearsed with their questions and their conclusions, which I thought, they likely say the same thing to everybody They were very nice but I never thought their recommendations for three inserts would be for $1500. I ended up buying a new pair of shoes, sandals, without any inserts. When I left their store, I had the wrong color of sandals in my box and I had a box with the proper size on the box but the wrong size of shoes in the box. They should've inspected my boxes and made sure I had the proper product. I bought some great socks, which they were recommended to me and the size was also too small. I've had experience with inserts and I didn't find very much of a difference between online products as compared to their $500 per insert product. I guess if you were in a lot of pain, after trying other inserts, and maybe these may be an alternative. I did in the same day return the sandals that were about $185. They weren't as comfortable as I thought they would be. Again, the sales lady was very nice, but she should've checked my boxes for the proper product and shoe size. I had to drive back to the store about 10 miles to return my product which I wasn't happy about. read more

I spent over $1,500 in total at this store, was refitted 3-4 times over 2 years, and these insoles did nothing for me. I went to Roadrunner Sports and had them make me insoles for $80. And these work better than Good Feet! Don't believe their commercials, it's a marketing scam! read more

They want you to spend thousands of dollars on their orthotics and they're not podiatrists Hard sales team - distasteful experience read more

I definitely recommend this store to people that are having Problems with their feet. It changed my life. I can work more than 10 hours a day and I was about to start working part time until I went to the good feet. the assistant manager. Juniper Adserballe Will give you the best service. Thank you for making my feet feel better. read more

I have plantar fasciitis and I got the 3 steps and new shoes. I walk dogs every day. I have had a lot of relief. The strentheners work great in the morning before I put on the maintainer for the day. The relaxers feel great after a long day on my feet. It does take some time to get used to them but so far I think it is improving. The people at the store in Redondo beach are all great. They are knowledgeable and friendly. They work with you for as long as you need. I didn't feel rushed for my fittings. Thank you Good Feet Store! read more

Thanks to this awesome great guy name Zac I got my working shoes nothing has a price when it comes to my health I willing to try remedies shoes even change my lifestyle living choices to stop my foot pain nothing work until I came here recommended by my workers clinic I got injured at work due to high demand catering events he is the best sales person I've meet great staff too help me put my shoes on and off and made me feel comfortable thank u Zac God bless u read more

I saw an advertisement on tv and I have bad feet, so me and my wife went there for a fitting and I really wanted them to work but after 24 hours my feet and hip had so much pain I went back to the store requiring a refund and was told all sales are final. I was never told before I purchased the, the sales man talked very fast and kept telling me how much taller I was and how much better I could walk but never said all sales were final. I really wanted to believe but it was a feeling I had less then 72 hours no refund I felt he took 3100.00 from a senior citizen on a fixed income, I should of known no one want to tell you the down side of what they are selling but I really feel that they took advantage of mo read more

Buyers Beware. The biggest red flag here is that ALL SALES ARE FINAL. NO REFUNDS. If they really believe in their products would they have such a policy?! Please do your homework and do not visit this store. I made a huge mistake purchasing their product last year and I still regret it, it was a waste of money. Read a ton of other complaints online. Look and you will find! I truly believe this place is a scam. read more

I have had plantar fasciitis in my left foot for some time, which was initially solved by throwing out all my flat shoes with no support. Then the pain came creeping back when I put on a little bit of weight. I decided to check out The Good Feet Store in good faith. Penelope helped me out and she did a wonderful job from start to finish. In fact, I've never spent so much time in a shoe store before with one-on-one attention. Even Nordstrom doesn't even spend that much time on their customers looking at shoes. I learned about their three levels of shoe inserts (plus a bonus one if one is interested) and felt the difference immediately after trying all the inserts. The store mainly has Brooks brand shoes. I used to shop at runners shoe stores, so I'm familiar with the brand and I can attest how comfortable they are. The inserts are not cheap, not gonna lie. I financed them through a third party and a portion was covered through my health spending account. I've tested the maintainers inserts (the second one, black colored) at the gym and so far so good. I am going to keep testing them out during workouts and I'm hoping the new spinning class place in Torrance will help me lower my weight a little bit and thus mitigate plantar fasciitis pain. Everyone in the store is very friendly and pleasant. Penelope was very hospitable and I would love to come back when I need to. Thanks so much! read more

Goodness gracious? My God is good. Thank you for your awesome service and attention to get my feet and body in proper alignment. Not only did they save my feet but they hooked me up. I left nearly in tears -of joy and feeling blessed. Fast forward almost a week later and I'm still feeling better each day as I learn the system. A big plus for offering/qualifying for HSA. read more

I can't recommend The Good Feet Store in Torrance HIGHLY enough. Penelope, the assistant store manager helped me, was so patient and explained everything so clearly. If you are tired of leg pain, do yourself a favor and stop by. You won't be sorry! read more

Great customer service Jose was very patient , friendly and so helpful Definitely coming back read more

I'm so glad there's now a Good Feet Store in the Los Angeles area. Before that they were way down south in the OC. When you go there I suggest you enter and exit the parking lot off Artesia unless you are already heading north on Hawthorne. There's plenty of free parking and they share the shopping center with several other stores. This is a very nice, new, bright store. If you're going there I suggest calling ahead and making an appointment for a fitting, but you can also walk in if you want. It takes a while to get fitted properly, so make the appointment if possible. I've been using The Good Feet Store orthotics for over 20 years and I wear them every day. They are not cheap, but they last, and they are guaranteed for a lifetime of use. I brought in a pair of orthotics that were showing signs of wear that I bought over 15 years ago at another Good Feet Store and they cheerfully exchanged them for a brand new pair. They even refitted me for the new pair to make sure they were just right. All I had to do was pay $20 to ship my old orthotics back. If I would have had to buy a new pair it would have cost me $399.95. People complain that the prices are high, but I think it's a case of you get what you pay for. You buy them once and you never have to buy them again. If they wear out, they'll exchange them for a new pair for free...for life! Not many companies can/will offer a guarantee like that. Diane, an arch support specialist helped me out. She's terrific. She's been with the company for a long time and is very knowledgable. I'm a believer in The Good Feet Store orthotics. My brother in law also bought some and it relieved a lot of the foot and back pain he was having. read more

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Penelope was great she was able to address all of my issues. I feel like this insert solutions will work. She assured me they will work on it until I have complete satisfaction. Anyone that gets me to pay $$$$ for inserts is amazing . read more

Thank you Jose for such a great shopping experience. Your expertise and ability to answer every question and concerns (and there were plenty) from myself and sister, who was also a customer, was over and beyond professional. Jose is an intelligent, respectful and patient individual that has been missing in our society of customer service. We need a few thousand of you sprinkled over the Torrance/Inglewood area. We walked out feeling happy and most satisfied with our purchases. Great sale! read more

Penelope was very attentive and helpful. I would definitely come back. She deserves a raise in my opinion

My doctor diagnosed me with plantar fascitis along with tendinitis and suggested I get inserts. I found The Good Foot store online so decided to check it out. I was there for a couple of hours with a lovely salesperson. My gripe is of my own fault as I should have paid closer attention to the "fine print". No refunds once you've spent over $2000 (I don't make a lot of money so that is a lot for me personally) for shoes and inserts. Turned out they made my feet worse and my doctor advised me to stop using the inserts immediately! Don't get suckered into spending over $2000 for shoes and inserts. read more

The staff at The Good Feet Store are really nice and helpful. Penelope did a great job explaining the how the product works and the benefits. read more

I was having bad heel pain because I'm always on my feet at work. I thought I'd give this place a try since buying random inserts from Amazon and dr scholls wasn't working. I was a bit sketchy and almost didn't purchase the items because of the cost and of the instructions for use like having to switch out the inserts for different uses. After 8 months of using the products I am happy I committed to the purchase, no more heel pain and no more achy feet at work. read more

I am not sure how I feel about the The Good Feet Store chain. While their products are good for most straightforward foot conditions and their staff is knowledgeable, the pricing varies widely depending on which franchise you walk into :-( That said, the Torrance store has the best pricing around and, even more important, the best replacement policies for growing kids!!! read more

So glad I stopped in, it is hard for me to find comfortable shoes. And I definitely need arch supports. There are many options! Penelope is the best, very professional and knowledgeable. I highly recommend this store to anyone who has foot, knee, and or hip pain. And those who want to avoid having pain. Alignment of the body is so important. read more

Insoles did not work for my plantar fasciitis tried several different ones and none worked, worst part was I could not get my money back! I spent over $1k there for nothing! Horrible service. I ordered super feet from Amazon for $40 and they worked way better than my hood feet insoles. Be careful if you decide to buy as it takes some time to see if it works for you and they will not refund your money read more

This review is for Zach at the Good Foot Store in Torrance. I've been a long sufferer of knee, joint, sciatica pain. I was originally turned off by the good feet store from my first inexperienced rep. The good news... if you have any type of feet conditions, go see Zach asap. Zach took his time and was able to fit me into the right shoes and arch supports. I am no longer limping and can walk better now with our goal of being normal in 3 months. Just an Fyi... I haven't been walking and smiling for a long time... Now I am so happy and hopeful of my newfound relief. Thank you, Zach, for fitting me and making me ! To the Good Feet Store...Zach is a great employee representing your brand! read more

First time at the store. Penelope was great very detailed and patient with us. A great representative for the company.

Zac was an amazing experience. He really helped my mother in law switch her life around finding out the perfect fit and THE perfect shoe for her. Thanks a million Zac. We might come back for my father in law! read more

The Good Feet Store - Purchased! Through monthly payments! - Orthotics Near Me - Torrance, California

Faced with several weeks of painful heel Spurs I found myself in The Good Feet Store in Torrance last Friday. As it turns out, I was not the only one as the store was busy. Dominic, the store manager, welcomed me to the store and let me know appointments are strongly recommended as they spend 45-60 minutes per customer for specialized arch support analysis. Okay, I scheduled an appointment for Sunday and Dominic told me she would call me in an hour after her appointment. I returned to The Good Feet Store in Torrance after an hour. Heel spurs are very painful and the idea that relief might be possible, well. Yes. I returned in the hour. Dominic let me know she was just about to phone me. Yay!!! There was another customer in the store that the manager, Dominic was assisting. She was a septuagenarian and the exchange was one of great patience and care. I was so impressed with the service given to her by Dominic that we were already off to a great start. When I left The Good Feet Store in Torrance. I had purchased the three part system, socks and more. I was sold! Happy, healthy and hopeful for a full and speedy recovery from sore feet. read more

The service at the Good Feet Store was excellent. All my questions were answered and I was treated with respect.

Excellent customer service. Penelope took time out to thoroughly explain why I was having so much pain. I purchased the compression socks and Brooks shoes and my feet feel amazing. Thank you so much for your assistance. read more

Jose has amazing customer service. Much patience. I would come back. Ask for Jose. Great service read more