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    Pro Service Center

    5.0 (42 reviews)
    Open 9:00 am - 6:00 pm

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    Scotty sanding down my custom orthotics
    M T.

    If you have even slight discomfort in your ski/snowboard boots, stop what you're doing and go see Scotty. The man is a gift to those of us who love alpine sports but suffer from painful boots. On my last trip to Mammoth, the pain in the instep of both my feet was so severe that I had to take a break every few minutes. I knew I didn't want to experience this on my next trip. Scotty took the time to listen to all the pain points I was experiencing with my new Burton Step On boots, and addressed each point one-by-one. Custom insoles, heat molded liners, inflating the instep area of my boots, and some additional foam in the instep gave me the most comfortable pair of boots I've ever experienced. I can now ride again without pain. The 5 star reviews are all legit. Avoid getting your boots fitted at the big stores and just go see Scotty. His wife, Angela, is also incredibly nice and hospitable.

    10 days in Alaska with new boots. My feet felt warm and amazing the entire time. Thanks!
    Josh S.

    Scotty is the man! I have been to many qualified boot fitters and nobody has been so informed, patient and enjoyable to work with. I rarely post on Yelp but I felt compelled by the incredible service and results that Scott delivered. His prices are also extremely competitive. Do yourself a favor and skip the big box shops and go to Scott and get a truly custom insole, liner or boot. You will save money and get a world class experience and product.Thanks, Scotty!

    Chris I.

    I work in retail and let me tell you- I have the worst uniform shoes. So bad that it started unbearable pain to work a full 8 hour shift. I did my research and found my way here. I didn't know what to expect but i needed something to relieve the pain. So i thought maybe custom insoles. Scotty sat me down and looked at my foot. I told him my symptoms and he told me what was wrong. He also suggested what i can do to help with recovery and prevention. I took all his advice and I'm already feeling better. He made me custom insoles which he molded to my foot and i can transition those into many of my shoes i currently have. Price is not bad either for insoles that'll last 5 years. He really does cater everything to you and your lifestyle. Scotty really wants to learn about you and genuinely wants to help you be comfortable. Definitely will refer him to others.

    Can't wait to make turns on these racing skis with proper fitting boots.

    I wish everyone knew what a jewell this service is! To have a great boot fitter locally is a rare find. I recently purchased a pair of stiff ski racing boots knowing I would need custom fitting. Jeff was amazingly talented, patient with my needs, knowledgeable and had the tools and ability to execute the tasks. I am not one to normally stick my neck out and rave about an experience but must in this case. If you have any orthotic needs or custom fitting look no further. We need to support businesses like this rare gem. Trust me you will be treated fairly and get great service. Update: A very special thanks for making my ski racing boots fit to perfection. I recently was able to take gold in the Mammoth masters slalom. This could not have been possible without this service.

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    2 months ago

    I was taught that ski boot pain just came with the sport. Scotty changed that. Thanks for making my boots actually fit right. Great work.

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    1 year ago

    Best Bootfitter in Orange County for ski/snowboarding. Don't wait until you're at the mountain.

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    5 years ago

    this guy saved me a lot of pain I have been having with Regular shoes my hole life with my flat feet

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    8 years ago

    Scotty was patient, knowledgeable and makes everything fun! Will definitely refer people his way!

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    Page 1 of 2

    Ask the Community - Pro Service Center

    Review Highlights - Pro Service Center

    Scotty runs Pro Service Center out of his home and provides custom made orthotics for those lucky enough to do business with him.

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    Nike South Coast Plaza

    Nike South Coast Plaza

    2.8(152 reviews)
    4.9 mi
    $$$

    It's hard to find customer service. The store was pretty crowded and I couldn't find an associate…read morefor different sizes. This store is fine if you already know which shoe you want and know your size. If you do not, then plan on waiting forever just to try on a shoe. Even then, the two shoes I wanted to try on, they didn't have my size. I'm a size 9 in women's and they only had up to size 7 in store. So that sucked. I did try in one of the win flo series shoes (in a size bigger than my size) and I liked that one. I decided to order a pair online since they didn't have the ones I wanted in my size to try on in store. I wanted the women's Pegasus. So I ordered it in the website. I also got some cushioned socks so I could have some extra support.

    On 6/04/25 around 5:45pm my husband and I and I entered the Nike store at the South Coast Plaza in…read moreCosta Mesa, CA., intending to purchase several items, including birthday gifts for my son, whose birthday is this weekend. Upon entering, there were three employees visibly working in the store two male employees on the sales floor and one female employee behind the counter. Despite walking directly past the two male employees, neither acknowledged us, greeted us, nor asked if we needed assistance. Instead, they appeared to be engaged in a personal conversation with one another. As we continued browsing, I spent time in the women's section while my husband looked at shoes. I walked past the two male employees a few times, and on one occasion, one of them made direct eye contact with me, yet still did not offer a greeting or assistance. Shortly afterward, a female employee came from the back of the store, walked directly past me, and likewise failed to acknowledge my presence or offer assistance. At that point, I became disappointed by the complete lack of customer service. After this treatment my family and I decided to leave the store. After exiting the store, I remained outside briefly and observed one of the same male employees assisting another customer who had entered after us. Wanting to give the store another opportunity, I returned inside and continued browsing in the women's section. Even then, several minutes passed before a female employee finally asked if I needed assistance. While I understand that employees may be busy, there was no indication that these employees were occupied with customer-related responsibilities. Instead, they appeared focused on socializing while completely ignoring my family and me. As a consumer, I should not have to repeatedly walk past employees, make eye contact, and spend time browsing before receiving even a basic greeting. Every customer deserves to be acknowledged, welcomed, and treated with professionalism and respect.

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    Nike South Coast Plaza
    Nike South Coast Plaza
    Nike South Coast Plaza

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    A Snail's Pace Running Shop - Guys shoes

    A Snail's Pace Running Shop

    4.5(595 reviews)
    4.5 mi
    $$

    I was always a bit intimidated by this running store, as I'm more of a recreational runner who runs…read moremainly so I can enjoy more sweets and desserts. But I needed a new pair of legit running shoes for my (ahem) "older" feet, as my worn-out pair just wasn't cutting it anymore. This time, I decided to be brave and go for it because I just didn't trust AI or a Google search to do my feet justice. I needed someone at a brick-and-mortar store who could actually assess my feet and stride and tell me what I needed. I'm so glad I went in for a fitting and gait analysis. It turns out your feet can change as you age, so I needed to go up a full size and switch to a wider shoe. Gael was incredibly patient, listened to all my questions, and helped me find the right fit, the perfect insoles, and the best type of shoe for my feet so I can keep running--and keep enjoying more desserts. From clothing, socks, insoles, running gear, and shoes to a wealth of knowledge and expertise, A Snail's Pace has you covered. The pricing of shoes and accessories is on par with what you would pay online but with A Snail's Pace, you get the added personal service to boot. Who knows? Maybe with all my fancy new running gear, I'll actually sign up for a marathon someday instead of just asking for that extra scoop of ice cream. In the meantime, I'll be running down the street at a true snail's pace in my new, cushiony Brooks. Thanks again, Gael!

    If you stop by, definitely ask for Amanda! She was so kind, patient, and incredibly helpful. I…read morewasn't quite sure what I needed, and she took the time to bring me several different styles of shoes and insoles to try until we found the right fit. She never made me feel rushed and genuinely wanted to make sure I was comfortable with my choice. Great customer service and such a pleasant experience. Thank you, Amanda!

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    A Snail's Pace Running Shop
    A Snail's Pace Running Shop - ASICS Gel- Nimbus 25

    ASICS Gel- Nimbus 25

    A Snail's Pace Running Shop

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    Pro Service Center - sportswear - Updated September 2026

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