The most unprofessional hotel and hotel staff. We had a room block for a wedding in the area and found out, days before the wedding, that the hotel is closed for construction. A representative of the company tells us the phone lines were cut and that's why we weren't able to get in contact with our representative, Allison, in the weeks leading up to the wedding. When we do manage to get in contact with her she tells us there never even was a room block because it wasn't confirmed and, when pressed that we did confirm it, over email and via phone, she says it must have been her mistake. While guests were all booked at alternative hotels, this entire process was wildly unprofessional. If you are planning an event in the area, do not rely on this establishment or an ICONA property. There are lots of alternatives in the area. read more

We had an entire lacrosse team stay there and I loved it. The woman at the front desk felt like family by the end of our stay. Loved my room with an ocean view! Loved all of it! I stayed at Breakers and I liked this more! read more

Grand Victorian Spring Lake ICONA Boutique Collection - Hotels Near Me - Spring Lake, New Jersey

Exactly as advertised on their website. Very quaint hotel, very clean and comfortable. Allison handled our check in process and was extremely informative during our stay. Offered to help with our luggage as there is no Elevator in the Historic Building. There is limited parking behind the hotel, I recommend arriving early and park on an angle directly across from the hotel. If not available you can park for free on the Streets during the day but at 6:00 pm your car needs to be parked across the street from the hotel on an angle facing the Ocean. See photo read more

Grand Victorian Spring Lake ICONA Boutique Collection - Over night parking is across the street from the Hotel FACING the Ocean. It frees up around 5:00pm as beach goers are leaving for the day. - Hotels Near Me - Spring Lake, New Jersey

Great hotel! We loved our stay, and will definitely return! The hotel is directly across from the beach - is clean, and the staff is courteous. I bought a season pass to Spring Lake this year because it's the cleanest, and most quiet beach in the Jersey shore. The Grand Victorian will most likely be my new go-to for weekend visits! read more

Grand Victorian Spring Lake ICONA Boutique Collection - Hotel is directly across the street from beach entrance. - Hotels Near Me - Spring Lake, New Jersey

Close to Beach and parking. Rooms vary in size and views. Somewhat expensive. Other than boardwalk not many restaurants around. Water still cold. read more

We had booked two rooms, at almost $400 per room, for a wedding. Our experience began poorly when we could not get WiFi in our two rooms and noticed a bug on one of the beds; and ended worse when our morning showers set off fire alarms and the front desk clerk began screaming to turn off the showers. We ended up checking out without being able to take showers. Not worth the price. read more

Review We stayed for a week at the end of June 2023. The hotel was recently bought by a company that owns resorts further south. We were told this is their first boutique hotel. It seems that so far they are keeping the beautiful and quaint aspects of this location. Pros ⁃ Amazing location: right across the street from the water. You have an access badge to Spring Lake beach. A few blocks from the downtown area for good restaurants. On site restaurant is good but gets a bit loud (Amelia's by the Sea). ⁃ Room 15 was good: we had our own spacious bathroom and it was at the end of the hotel. Bright and clean. No view but relatively quiet and large closet. Comfortable bed with super soft bedding. ⁃ AC worked! ⁃ Bikes available (fun) and even golf cart for town trips. ⁃ Alison, the manager is a gem. She is from here and had good tips. We enjoyed visiting some lighthouses she recommended. ⁃ Bikes, beach towels, chairs, and umbrellas all free and plentiful. Cons or Meh ⁃ Street parking: seems some rooms have designated spots on site. For the rest of us, parking on street during day and across the street in the diagonals at night. We always found spots but wondering how it gets during the busier summer time. ⁃ No real lobby or chill area. Outside there are chairs and umbrellas. Adding tables would be nice. Next door at The Breakers hotel we notice huge wrap around porch that had rocking chairs and other seating looking at them sea for guests. They also have a pool! Tips for eating around the area... Downtown Spring Lake walking distance and great dining selections. Honey Berry was our "go to" breakfast place - everything was tasty but my favorite was Heavenly Bliss eggs. (Marigold was further away from downtown but good for breakfast and not as crowded.) SL Seafood was great, as was the SL pizza and Belle's ice cream (gelati was the best). Dunes Donut and Bagels delish. The Scone Pony amazing but get there early; if there is a long line, it's worth the wait. The chorizo and cheese ball breads at Nick's & Son bakery good to take to beach. read more

If you are looking at reviews for The Grand Victorian definitely check the date on them. Based on our stay last week the place has been totally updated. Knowing that the hotel itself was over 100 years old I knew I was taking a bit of a risk but although the bones are old everything has been renovated very well. We rented room 18 which included a parking spot in the lot behind the hotel and 2 beach passes. Check the rooms out online because if I'm not mistaken they are all a little different. The room was bigger than I was expecting actually and everything looked new or at least freshly painted. Bed was comfy and the people were nice. The one stair case was a bit steep and narrow so I'm not sure if it would be a good spot for older people or folks with mobility issues. Staff was very nice and the restaurant on site was classy. Beach was not your stereotypical "Jersey Shore" but was beautiful if a little heavy on rules about what you could bring onto the beach. read more

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Beautifully redone old Victorian hotel, right across the street from the beach. Modernized rooms, and pretty. Then there are the details- cheap towels, cheap bedding, no closet but a free standing crappy white flimsy metal frame with bars. The bathroom entailed a sink with no place to put anything & no medicine cabinet- just a mirror, a tiny table that held the towels so it was filled & not issuable. Where to out toothbrushes, mouthwash, etc? No place to put makeup to use in front of the mirror. One bar of soap to be used in the shower & the sink, so had to keep moving it & of course would forget when getting into the shower. Considering the hotel cost me $975 for 2 nights, far superior accommodations should be in order. Plush towels, better quality bedding, etc. Closet could be built in as well. Place has huge potential, but will they make the changes necessary? Not worth the money. I'd called the Breakers next door & 3 nights would have been $750 with better accommodations. read more

Hotel is nice, lacking is warning you that there is no parking anywhere in spring lake NJ between 3 am to 6 am, except the eastern side of Ocean Ave. Be prepared for several hundred dollars in parking fees if you stay a few days. There is one very small unreadable sign just as you enter spring lake tell you there is no parking any where between 3-6 am and no signs anywhere else. Dont count on the curbs being painted yellow either the paint is all worn off or grass has grown over the curb hiding any paint that has not worn off yet. read more

This is not a good place to when you have the breakers right next to it. I could get a bigger room at the breakers than I could here. The clean staff needs to take a course on how to clean a hotel room properly. The staff at the check were not help and were mean. Overall a horrible experience that I will never put myself through again. Go to the breakers if you want to be by the beach and save yourself the horrible experience that I had. read more

The Grand Victorian is a cozy little bed and breakfast style hotel right on the Jersey Shore. We came down here for a wedding over a weekend. It unfortunately, was during a Nor'easter so it was a bit unpleasant when we arrived. However, we were greeted with snacks and shown directly to our room with an earlier check-in which was nice. The rooms are a bit snug but nicely decorated and the beds comfortable. We had an "ocean view" but more like a side view rather than a direct view of the ocean. We also had an issue with our door locking but the concierge was quick to give us the master key to lock it. There's a restaurant attached to the hotel where you can dine starting at noon. We never partook until late night for some drinks but it was very lovely inside. The next morning thankfully the storm had subsided and I was able to walk along the boardwalk and down to enjoy the beautiful views of the beach. This is a great spot for a weekend getaway and I'll definitely recommend it. read more

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Love this place! Room is nice overlooking ocean. Staff is amazing and accommodating. Restaurant Bareli's by the sea is yummy and owners are very friendly. Perfect location. A few blocks from town (cute stores) Definitely stay here again! read more

Grand Victorian Spring Lake ICONA Boutique Collection - View from bed! - Hotels Near Me - Spring Lake, New Jersey

This place should be condemned. My husband booked this place for a wedding we were attending and we're leaving after night 1 of a 2 night stay because...where to begin: - there's no elevator and all the rooms require climbing at least one flight of stairs. Annoying with luggage, and isn't this just straight up not handicap accessible. - front desk help is minimal. They don't staff a front desk person except for a few hours of the day. - we were assigned room 12, which is two twin beds. We could have made this work, but they were so freaking uncomfortable, I couldn't sleep more than half an hour at a time. And when I woke up, my body was in agony. My bones hurt! Horrible, serial killer beds. - there wasn't a closet, or even a single hanger in the room. We're here for a wedding: I have a dress and my husband has a suit that both needed to hang. We managed to get hangers (dry cleaner hangers, btw) so I ended up hanging my dress on a mirror. - this room overlooks the back parking lot, which means there are flood lights on ALL night. If you don't bring a sleeping mask, expect to feel like it's daytime all night. To say nothing of the noise made until we'll after midnight by the staff from the restaurant right below the room smoking and loitering after their shift. - the shower is one of those grotty plastic inserts, barely enough room for my 5'4" frame. I could go on and we've only been in this room for 16 hours. But suffice it to say, don't book this place, and if management reads this, DO BETTER. read more

Grand Victorian Spring Lake ICONA Boutique Collection - No closet...but two chairs in this small room. - Hotels Near Me - Spring Lake, New Jersey

I've been here a few time & again this past Memorial Day Weekend. It actually gets better every time. Small but super clean rooms with comfy beds, extremely accommodating & friendly staff, and it's on the beach on the Irish Rivera! This beautifully kept B&B also has an excellent Italian restaurant on the first floor. It's very romantic and has delicious Gluten Free options and a cozy bar. Did I mention the phenomenal staff! You won't be disappointed! read more

Well, I suppose I was the victim of a bait-and-switch scam with this place. I reserved a room with 2 beds and a private BR. When I went to check-in I was told that the room wasn't available so they gave me a room with a king-size bed instead. Bathroom had no hot water, so I had to use the communal shower upstairs. Toilet didn't flush properly, sprayed piss everywhere. TV, stationed precariously on a slanting shelf, ceiling-height and utterly inaccessible, was from the 1990's and, didn't work. Front desk staff wasn't exactly rude, but was certainly not helpful. Here's how their faulty logic worked: - Excuse me, I reserved a room with 2 full beds, but received a room with 1 king size bed.Her Response: You got a bigger room and I believe, we gave you a cot and didn't charge you for it. (The folding cot was about as good as sleeping on pavement. We did not use it. My dog's pillow at home was better constructed and more comfortable. The so-called "big" room is perhaps big relative to all their other pygmy sized space. In fact, it was quite small, especially when you have a cumbersome cot taking up the only walking space available). -Excuse me, there is no running hot water in the shower, and the toilet is acting funky. Her response: Oh, the plumber can't be reached now, but there is a communal shower and toilet upstairs. (The upstairs indeed had a single-stall shower shared by everyone on that floor. Behold, it didn't even have a door and lock, instead, it had the equivalent of a window shutter secured by a latch hook!) I accepted the situation and knew to try to make the best of my vacation with my family. Still, a part of me did hope that they would be professional and gracious enough to recognize that I paid for something (2 beds and a private BR) and didn't receive it, and thus, was owed a partial refund, or at least some nominal form of amelioration. Nope. Nada. To be fair, they did eventually send up someone to fix our antiquated TV. And the hotel itself was conveniently located, steps away form the beach. The complementary breakfast (it was OK) was serviced by super friendly and kind staff. Yet, notwithstanding all the above, there's also the simple fact that this place desperately needs an upgrade. Everything is old, musty, and falling apart, and one can't help but think, isn't it a bit unconscionable for this business to pocket all their profits and not spend a bit to restore the place so that it's at least baseline safe and comfortable for its guests? I would certainly never use this hotel again and would advise others to explore alternatives. We drove around town and found plenty of other hotels and B&Bs in the area. We had no trouble finding parking by the beach during prime time Memorial Weekend, so it's just as convenient to find a hotel a bit further away, and then just drive and park at the beach. I've since done research online and found plenty of other places with comparable and even cheaper pricing. Spring Lake, the town, the beach, the parks, are all lovely and wonderful, the Grand Victorian, not so much. read more

Grand Victorian Spring Lake ICONA Boutique Collection - Behold, a communal bath tub. Ancient. Gross. - Hotels Near Me - Spring Lake, New Jersey

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I stayed overnight this weekend with a girlfriend so we could enjoy the shore without having to drive home. Let me start by saying that Anita at the front desk was amazing! She was welcoming, offered to help us in any way including carrying bags, and explained everything we needed to know about our stay. It was also great to have beach chairs, beach towels and passes. It was also nice to have breakfast included in the morning, though it was super basic diner style. The house itself was rundown and lacking in many ways. I went into it with a forgiving eye, but it was hard to overlook the stained carpets throughout, old shower curtains in shared claustrophobic stall, and over all general decaying of the small accents that could easily be upgraded or repaired. Our twin bed room was facing ocean, so it was great in that respect, but ridiculously small with slopping ceilings, I hit my head multiple times. For two easy going women, we had a great time because we were on the beach, and the beds were at least comfy, but for almost $300 it's hard to justify the decaying house as worth it. read more

Grand Victorian Spring Lake ICONA Boutique Collection - The nice view from our super time room #17 - Hotels Near Me - Spring Lake, New Jersey

The B&B was not anything like the photos. The room was very small and not well-appointed. An example; rusted cover plates on the switches, an open fuse panel WITHOUT a door, particle board shelf in bathroom. The entire hotel needs a complete make-over. IT is not worth $200 a night. For instance; 1, if you would like to sit on the deck and enjoy the ocean view, there are only 2 seats available, which are behind the hostess stand for the restaurant. 2, the breakfast for guest is on the back page of the breakfast menu for the Black Trumpet. We sat down the first day and the waitress flipped the menu over and told us we got to from the bottom half of the menu. We got the 'regular' omelet (exactly as if is stated on the menu). 3, the WiFi is non-existent. 4. You can not walk around the B&B when functions are going on. There was a sweet sixteen and bridal party there when we were there. Not a great experience, a shame because the location is great. The building is falling apart. There is a permit for a new roof. The real trouble is the restaurant, the Black Trumpet. It takes up everything, makes the place noisy, eats up all the parking and their overflow wrecks the style of a B&B. Find another place, Spring Lake, NJ is incredible, this B&B is not. read more

We stayed here as we were going to a wedding next door at the Breakers and were happy to see that they would not be strict on making us stay for a 2-night minimum. Spring Lake is a very beautiful part of the Jersey Shore, and we were happy to learn that we would be staying right across the street from the beach. The owner was very welcoming and accommodating, Our room was up on the second floor and since we were there for a wedding we decided to get a room with a private bath versus the other rooms with shared baths in the hallway. We felt our room was tiny- but found out later there were rooms smaller than ours! Overall the room was clean and the bed was comfy- a great bed and breakfast experience. Unfortunately, we did not get to enjoy the breakfast part of our bed and breakfast experience, but we heard that it was good- we just slept too late! read more

If you appreciate a cozy summer cottage over a decked out ocean front condo, you'll adore Grand Victorian with it's boutique bedding, antique wooden dressers and over sized vintage mirrors. Narrow hallways upstairs encourage quickie friendships and floor boards creak with glory, but a subdued pallet and meditative calm remind you that you're at the beach to relax, enjoy and don't sweat the small stuff. Plus, the A/C in the room kicks butt and the bathroom was white tile and granite; the important touches where you'd want them. Careful though, some rooms require you to share a bath. The B&B staff are genuine and helpful, often making sure to open the door for guests and offer tips on local eateries. Complimentary beach passes, towels, chairs, wi-fi and a complete breakfast are included. Likewise, the restaurant is open for lunch and dinner, but varied service could use a looking at; not impolite, just a bit rushed in one case, dispassionate in another and overly formal in a third. That said, the food was reliable and our needs met easily and quickly. Just next door is the large and impressive The Breakers, with a piano bar and outdoor patio with a more upscale feel. We spent an evening having dinner and drinks on their patio while watching an evening beach wedding. What could be more perfect and only steps away? I would definitely return to the Grand Victorian as a quiet, clean beach, good food and drink and cozy room are just about the perfect recipe for a nice weekend at the beach in my book. read more

We just returned from a one night stay at the Grand Victorian Inn. We stayed in the king suite, room 19. It was perfect. The room was clean, the bed very comfortable, the space was quiet and you could open the window to hear the waves crashing on the beach. There was a coffee and tea maker in the office that was available at all times, plus beach chairs and towels. we are looking forward to going again. It is right across from the beach and very convenient that way. You can walk to town, it is about a 5 minute walk and have breakfast, lunch and dinner, at least in season. read more

Some of the rooms are super small and the place is in desperate need of renovation. However, it is right on the beach and not terribly expensive. If you are staying there chances are you are not going to spend much time in your room anyway. The restaurant downstairs is top notch - The Black Trumpet - and the breakfast, included, is really good. It's not a bad place; I just wish it was better. N.B - They have free WiFi but it's flaky. I ended up hooking onto the hotel next door which was weak but stable. read more

Whenever we stay in Spring Lake, we always stay here. The place is cozy, facing the ocean and is actually a huge bargain when you consider what you are getting. The rooms are nice and in the style of a bed and breakfast and the people who work there really care. Parking is easy and you can walk out, cross the street and walk the ocean boardwalk in the evening or morning. If you are going to the Breakers, this place is actually better and is right next door. The restaurant is separate from the hotel and is just as amazing! read more

Interesting hotel... The good part is the location. Right across the street from the beach and easy walking distance to the town. The hotel itself is the main issue with this place. For the price, there should be some basic amenities. There's no place to put clothes so everything needs to go on the floor. For the shared bathrooms, there was never any soap and the floor was constantly flooded from previous people showering. We had one morning with the toilet clogged and I went to the front desk and was told that "they already know, but cleaning staff do not come until later". This seems like an issue when the toilet is shared with everyone on the floor. Or to at least put a sign up or even close the door....... Also, maybe it was just bad luck or some type of sick prank but a door was propped open that shouldn't have been and I closed it and I was unfortunately sprayed with a hotel sized bottle of conditioner that someone thought was a good idea to shove into the crack to prop the door open. Not sure I'd come back here. read more

Upon arrival this hotel smelled of paint and there was loud banging from the construction. We gave it the benefit of the doubt and checked in. We then realized there was ONE toilet and ONE shower for an entire floor which is not advertised. The room and bathroom were both dirty with hair everywhere. The paint smell ended up making us so sick that we went back down and left. We checked into the hotel next door The Breakers on the Ocean which I would recommend. I asked for a refund on the room and the hotel refused. I'm so upset with this hotel I wouldn't want anyone else to go through this! read more

We had dinner at the restaurant, and although we were not hotel guests, really loved the recent improvements in the Grand Victorian. This " Grand Old Lady" badly needed some work, which the new owners seem to be doing very well! The place has been painted, they put a new patio on the property, with comfy sofas, and lighting, great place where you can have a drink. We love riding our bikes over there! I think the guest rooms are a work in progress, and I hope the new owners carefully restore this Spring Lake gem- its wonderful to see this place saved! For the price, its a Jersey Shore bargain- there are not many ocean front places to stay there. Go and enjoy a traditional shore place! read more

Just saying my mother and I booked a room here last night and it is HORRIBLE. Just saying, I wonder how many health code violations this one room has. They make it look so nice, lovely and quaint in the website but don't be fooled. The room is tiny and there might as well be a man shape taped in the carpet...overall I'd give this place a negative three out of five but that isn't an option. read more

I had a very comfortable night's sleep- no complaints here! Yes the hotel is dated and the rooms are small, but it was built in the 1880s - what does one expect? I liked the Roku TV that was in my room - I watched some Netflix before bed. read more

The Grand Victorian is a super oasis on the beach. If you want comfort and friendliness, this is the place. The rooms are smallish, clean and the bed is very comfortable. The Black Trumpet restaurant in the Grand Victorian is excellent! Great seafood and service. We will definately be back! read more

Stayed with my best friend, it was a wonderful getaway. Service and staff were friendly and helpful. Room was very clean, comfortable and tastefully decorated. Food and drinks in the restaurant were wonderful, as well as the staff. Location to the beach was perfect. Will definitely come again. read more

This bed and breakfast was under construction when we arrived. It reeked of paint and there were loud banging noises. The rooms look nothing like the photos. The bathrooms were disgusting and the shower was full of hair. The ceiling had tons of cracks in it. There were stains on the carpets. We complained to Angela at the front desk and she was very rude. She told us that we should have done more research. I do not recommend this bed and breakfast to anyone. Instead- we went next door to Breakers. For the same money we got a beautiful room that was very very clean. Do not stay at Grand Victorian. read more

Close to the beach, clean, priced right. Not real fancy, 1000 coats of paint on things. Needs a good remodeling and up date. For example, rooms have 1990 13 inch TVs. Carpet is old and worn. I would stay here if you are looking for a cheap quick get-away. No pool so if ocean is cold you are not getting wet on a 90 degree early to mid June day. Breakfast was good, staff is friendly. read more

The Grand Victorian at Spring Lake is a rip off. It lacks hospitality and graciousness and the rooms are cheap. The shades did not cover the windows in our room, the bathroom was dank and musty (and VERY small), there was no luggage rack, a huge gap under the door to the room allowed hallway light and noise into the room, and so on. The rooms are literally on top of each other, so we heard couples doing what couples do in hotels... Not fun! The coffee service is worse than a remote gas station's, and there is no where for guests to sit outside of their rooms. The rooms look lovely on the Website, but they are ticky tack. The receptionist is not helpful or welcoming; she behaved like a rude teenager. read more

We stayed in room 3 this past weekend and we will not return. The room was not very clean, the bathroom has a frayed shower curtain, ripped bath mat, black mould on the shower stall. The sheets were almost threadbare and the pillows were just gross. It is motel quality at hotel prices. Shabby chic with no chic. The plus side is it is across the street from the beach but that is about it's only appeal. I'd return to Spring Lake, it is lovely, but I'd pay twice as much to stay in a place that's not this. read more

The best customer service/ front desk reception I have ever experienced. The location is perfect and the restaurant downstairs is really nice. The rooms are a little outdated but they're very clean and have a homey feel to them. Would definitely recommend and plan on going back soon!! read more

My boyfiend and I had a great time at the Grand Victorian! Check in was easy and our room was bright, clean and comfortable, plus we could see the ocean from our window. There is information on things to do in the area and the staff is very friendly. We ate dinner in the restaurant- the waiter was attentive and the food was very good! The next morning we walked across the street and ran along the boardwalk. Great weekend trip I would definitely stay here again! read more

Cute little hotel on the beach. You can't beat this location, it's quiet and right on the water. Breakfast at Black Trumpet (the restaurant on premises) is included with your stay - enjoy you morning on the patio with delicious food and ocean breeze. If travel with small children I would recommend you stay at the Breakers the next door - this place is better for couples or for families with older children. read more

We stayed here this past weekend while visiting for a wedding next door at The Breakers, since the location was so close we figured it would be a perfect choice. It's a very old B&B with a lot of character. The staff was very friendly and polite and we had a very quick smooth check in. I do have to say the room was extremely clean along with the rest of the property yes it's not as "updated" as it could be but it wasn't dirty by any means. We only had to stay here for one evening so it was completely do able for the "room situation". I personally have never stayed somewhere where you don't have your own bathroom/shower to use, and I can honestly say I would never do it again. It's extremely uncomfortable having to walk down the hall to use a rest room that may be occupied by others staying in the "hotel". We personally stayed in room 20 and it was very small and had a slanted ceiling which made it very interesting getting in and out of bed without hitting your head. We didn't use our complimentary breakfast "tickets" the next morning so I can't tell you how the food was, but this location was very difficult to have a drink and relax. We honestly wouldn't stay here again but it was a perfect spot for this trip. Rates were cheaper than the wedding block down at the Holiday Inn. read more

The staff was not welcoming. It doesn't feel cozy. There are no little deluxe touches like turn-down service. You will not find frosty glasses of iced tea or lemonade on the porch on hot summer afternoons; no plates of cookies in the kitchen; and no wine and cheese in the parlor on dusky evenings. There is no communal area, not even on the porch since the restaurant occupies the whole first floor and the deck, so forget the rocking chair with a book. The noise to all the 2nd floor rooms is loud given loud restaurant below. The room decor is depressing, poor craftsmanship like some child did the tile work and painted the walls. No parking so you'll need to search around for a spot and park far away for overnight parking. Noise from hotel Breakers on weekend from weddings during evenings. Only positive is location to beach and nice restaurant below as for a B&B it lacks many qualities you'd expect. read more

Let me start by saying that the hotel sits right on the beach and is in a great location. But upon arrival we found that the restaurant encompasses the whole main floor and you have to walk thru guests eating on the porch to get into the hotel and check in. We were very uncomfortable carrying in our luggage thru the dinner tables. Our room was up front and right over the restaurant. Great view but the noise and constant bussel of the people below was never described in any sales brochure. Also we were unable to just sit on the porch and enjoy the beach due to tables and chairs. We used our room towels during the day and when we returned from enjoying the beach we wanted to shower again and go out on the town. Needing more towels we went to the front desk but after hours no one is there, just the restaurant employees. We were given a business card with a number but when calling it no one responded. No extra towels that night . We paid an above average price for a described "bed and breakfast ". This hotel should better be described as a restaurant with rooms to rent than a B&B. We spoke to the clerk on the way out and she recommended we write a review and the owner would answer us that way. Better customer service please. read more