Delicious bagel sandwiches. Generous with spreads and contents. Stuff are friendly and welcoming…read more You can certainly sit and enjoy your food, but most tend to take out.

I have never witnessed less professional and customer friendly employees. I was in a hurry and I…read moresaw this what seemed to be convenient bagel shop and cafe. Was I wrong. I didn't leave the store until 23 minutes after my order. I watched 5 employees behind the counter make their own lunches before making my bagel. STRONGLY DO NOT RECOMMEND.

I used to live right near Bagel Cafe and frequently visited them for their freshly made bagels…read more Now, whenever I'm in Manchester, I stop in. Their bagels are excellent! Make sure to try the French toast bagel. Sandwiches are hefty. The pizza bagel is probably my favorite. My husband favors the sausage, egg, and cheese on a jalapeño cheddar bagel. Iced coffee is great and needs no added sweeteners, though syrups and sugar are available for free. The staff is friendly and helpful! Handicapped parking is available in the small lot. Only downside: they no longer have seating, so grab and go it is!

Oh man, this place hit the spot on my visit to the area! Small and casual inside, the bagels and…read morecoffee came out quickly, and the coffee was great as well. Folks working there were friendly. I did the sausage, egg, and cheese on an everything bagel, and it was exactly what I wanted! Flavorful but I didn't feel gross after I ate it. The bacon, egg, and cheese was also tasty and had thick bacon! Appreciate a place with all day breakfast options and an easy place to grab a bagel sandwich.

Steam Cafe opened in early 2026 at the Skyline Mall in Merrimack. Their space has been home to…read moreseveral eateries over the years including Donut O'Clock, Big Kahunas Cafe, Gourmet Ryly's Market and Food To Go Depot. The space is very basic and geared towards takeout. They offer fresh brewed coffee drinks, espresso, lattes, specialty hot & iced drinks, and teas. For food, they offer made to order breakfast and lunch sandwiches, bagels, and baked goods. I've stopped in at Steam Cafe over two visits. Back in February, they just opened with a basic printed menu on the wall behind the counter. I stopped by for a breakfast sandwich on my way out of town. I ordered a Sausage Egg & Cheese on an Everything Bagel ($6.50 plus tax). I already picked up coffee from another place beforehand, but the owner offered me a sample size of their fresh brewed coffee which I got black. Their black coffee was strong and was told that there were no additives or chemicals like the bigger coffee chains use. The breakfast sandwich with egg patty, melted cheese and sausage patty on a toasted chewy everything bagel was very good with their coffee and my larger coffee from the other place (not Dunks). On a recent visit, the place progressed to offering more drinks and food choices and overhead lighted menu screens. I ordered a lunch sandwich and got the Rachel ($10.25 plus tax) which included a bag of Cape Cod potato chips & pickle. The Rachel had roasted turkey, American cheese, thousand island dressing, & cole slaw on slices of sourdough bread, cut in half. This sandwich was a solid choice for a quick lunch. I promised myself that I would try one of their specialty iced drinks on the next visit.

From the outside, this place doesn't look like much, but the service & food was excellent! I had an…read moreiced vanilla latte and the Ultra breakfast sandwich, both delicious. And the prices are reasonable. Def recommend if you want a quick bite to eat, and the drink selection is unique!

Stopped in the other day for a quick bite to eat. The establishment itself is cute and located in a…read moreconvenient shopping area. The two women working were pleasant and efficient. The older woman was very pleasant to my little niece and made sure that we were well taken care of. The three star review is not directed towards these employees as I thought they were very kind. We ended up ordering sausage egg and cheese on an Asiago bagel, a rainbow bagel with cream cheese, and chocolate chip muffin. The bagel and muffin came out to $3 each. Not bad. However, the bagel sandwich was $10. Ridiculously overpriced for the quality and portion that you got. The sandwich itself wasn't the worst thing I've ever had but it definitely wasn't worth $10. The bagel was incredibly dense and not my favorite that I've had. The rainbow bagel was largely the same and only had a thin smear of cream cheese. However, I was told that the muffin was pretty excellent. I wish I could give this place more stars but the quality and price of their food does not justify anything higher.

Every now and then, it happens. One of your childhood favorite places starts subtly losing its…read moreinitial appeal as you become older. You notice the staff are not quite the same after the "originals" have either transitioned out or passed on. Maybe a place alters the way one of your favorite meals is prepared, to the point where you no longer enjoy it quite as much as the first time you tasted it. Or maybe I'm just becoming too old and bitter for this. In any case, I must retract a star from what is STILL one of my favorite breakfast spots to dine in. Before carefully explaining why, I want to say upfront that I still adore the hell out of Brooklyn Bagel. The hash and eggs continues to remain a staple dish as my personal favorite breakfast plate. Coffee is still on point....if and whenever the dark roast gets refilled again, that is. Over the last couple years however, I noticed something. Two things, in fact. 1.) The recipes aren't quite as consistent as years past, execution wise. 2.) Their attempts at updating their payment and rewards system is....a bit incomplete, IMHO. First point: depending on who the cook is in back, I guess, sometimes I might end up with overcooked homefries....or homefries that are cooked just well enough to still be considered edible. Sometimes I'll get the right amount of cream cheese on my bagel. Other times I may get so much that I could spread some onto a second bagel entirely. Whatever's happening back there, it's like wildcards. I never know what I may end up with. But since the majority of my breakfast always tastes good, I can't say it ruins the meal or anything. It'd just be nice if they could consistently cook homefries without torching them to the point of being hollowed of all their starchy innards. Second point: did you know BBH recently implemented a rewards program? It's pretty cool, I guess. Just scan the QR code by the cash register to sign up. Then...enter your phone number during check out to receive rewards. Pretty high speed, right? Ya know what would be nice though? If they accepted digital tips as opposed to cash only. See, I really want to tip these folks every time I come here. I can tell they work hard to make breakfast incredibly delectable on a rustic level. Unfortunately, you STILL...as of 2025...cannot tip the restaurant on any digital purchase. You can only leave them cash in the jar. This is annoying for SO many reasons. I'm gonna list two of them. First of all before anyone asks, YES - I always carry some amount of cash on me. Thing is, it's usually to the tune of around $40 or (most times) less. And even that is mainly for situations where, for whatever reason, cash is the only accepted payment at the time. Not to mention, I rarely have any bills smaller than a 20, 10, or a 5. Which brings me to the second problem.. I'd have to either have small bills on me before entry OR....painstakingly ask the cashier to break a 10, 20, or whatever larger bill I happen to have on me. I don't wanna do this because imagine if every other customer did this. The cashier would eventually run out of smaller bills they still need for change. I dunno. It's just weird that they accept debit/credit cards, NFC payments, and have a whole rewards program....but cannot, for the love of humanity, accept digital tips. Someone. Please. Make it make sense. Modernization rants aside, however, I still really do love this place. My review comes from no hate whatsoever; only mild frustration, at worst. And as of now anyway, I'm giving Brooklyn Bagel House in Derry 4 toasty bagels with just the right amount of cream cheese out of 5.

Jill and Manny were amazing. Their combined customer service and attitudes made me instantly feel…read morewelcomed like family. The food was delicious and the extensive possible flavour combinations borders on overwhelming but yet is still fun and exciting. The ambiance it full of antique photos and decor. I would highly recommend stopping in if you are in the area. Enjoy

This is the best bagel shop!!!! My boyfriend and I have been going here almost every Sunday since…read morewe discovered it last September. The bagels/sandwiches are always top tier because they make all of them in shop. Also the staff is so so kind and friendly. We haven't gone to any other bagel shop since finding this one because it's affordable and delicious. It has such a cute vibe/ambiance. If you're looking for somewhere will the best bagels and staff this is it!! ps BLT and chicken sandwich are amazing

A true fav spot! So many menu options to choose from! Their juice blends are delicious! And the…read morebagels are always cooked to perfection!! French toast bagel has great flavor! Although a new fav is turkey, Swiss, and egg on an Asiago. Pricing is so reasonable!! Their iced coffee flavors are always a great go to! Staff is always friendly and welcoming and love the seating areas! Can't wait to see the new bigger location!

Best breakfast sandwich in New England. Service is fast and employees are very nice. Overall the…read morebest breakfast spot I have been too.

Went here for a late breakfast. Nice menu and reasonably priced. Ordered sunrise burrito and the…read moresunrise smoothie. Both were excellent outside seating was nice. Staff was friendly and food was ready quick. Thank you

This place is great. It's pricey...so be prepared for that…read more My brother got the avocado toast, ( I think thats what it was) and loved it. I didn't get any food. I ordered a smoothie. Banana/strawberry and holy shit it was incredible!!! I. LOVED. IT!!! Damn it was good. I think it was like $12 tho? Am I crazy to think...meh, it's ok, (the price) I was on a holiday and you are supposed to enjoy whatever? haha!! I would normally never spend that much on a freaking smoothie! HOWEVER! Once we got into Manchester, VT....we saw another The Works Bakery...I SHO DID get another one lol. I was surprised to see that this place is a chain. When we were in Concord...it kind of felt like this was a place exclusive to Concord. Nah, it's not. Thats ok tho. I got a smoothie at a coffee house in just outside Bar Harbor and it was absolute garbage. So it was nice to have one where they actually have you what you ordered. Most places in Vermont, Maine, New Hampshire all allow dogs. I travel with my little Yorkie wherever I go. Alfred loves to travel haha! He is my child...seeing as I do not have any human kids. My dog is my life. So it's nice when you go into places and they welcome dogs. This place....does not tho. Thats boooo! HOWEVER! I TOTALLY understand! I TRULY do! I travel with my dog everywhere, but yes, I do realize this place is a restaurant and they all have their rules. I just love restaurants that allow dogs haha! I am not one of those psychos that will tear a place apart about not allowing dogs. I am one who actually respects policies like this. And yes, I bring my dog with me bc it's just me...and my dog. He is a 6lb Yorkie who I will never leave alone nor would I ever kennel him. I say all this bc so many people out there judge others who bring their dogs everywhere. He is a family member. He comes with me. Just go to this place wherever you run into one. It really is a great place. They were all SO nice in there even when they asked my take Alfie back outside. OH for the record too...I carry my little man everywhere with me. He's not like...running around everywhere...marking his territory lol Atmosphere in this location is very nice. Kinda dark and Lodgy feeling. Its nice. Located too in what I am assuming is a historic building. Noce view of the downtown area too if you take you lunch or whatever outside to their outdoor seating...which I am guessing is probably brought in now...seeing as it is almost December. Ok thats it. I know I rambled a lot here, but I feel it all fits with my review. I ramble a lot to begin with. If you read this...thank you! If you didn't...I will sleep in 5 mins and sleep like a baby :) Thank you The Works for a wonderful first experience. I live in Idaho. Wish we had you here. Thanks for reading YelperWorkers! Go have a smoothie! avocado toast! a bagel! you will love it! Cheers!

Been here a couple of times, most recently this past Saturday. Bagels are outstanding, but more…read moreimportant was the service. Very friendly staff. I also noticed they knew about half of the customers that came in while I was there by name. Highly recommended business.

in a world where there are less and less "third spaces", I feel blessed to come to Main Street…read moreBagel and Deli many days every week, greeted by the most kind and caring employees/owners, incredible food and coffee, as well as an atmosphere that makes you feel like you are welcome to sit, eat, work, or chat with friends or employees! I recommend here to everyone, support local coffee shops!!!!