They do a pretty decent job on my two dogs. They messed up on ones fanny and so the owner is now…read moredoing them. No complaints there.

Let me first say that I have never had a dog that needed grooming before I got my Cocker Spaniel in…read moreJanuary, so I don't really have the vocabulary to ask for what I wanted done. I assumed that because she isn't an exotic breed, the groomer would know how to do it right. But alas, I took her in the GH location, which has since closed, and I was wrong about that assumption. When I picked her up, I was appalled to see what they had done to her. Her legs were shaggy, her feet had lots of untrimmed pieces randomly sticking out, her back looked all choppy, and her topknot looks terrible. It's jagged around the back and hacked unevenly on top and in the front. But the worst part is her ears. There are clipper burns in three places on the underside, and for no good reason THEY SHAVED HER EARS. All those sweet wavy Cocker Spaniel "Lady and the Tramp" ears are shaved bare. And that part has clipper burns, also. As does her chest. The poor little thing is in pain from that, but they will eventually heal. The more lasting problem is that she is traumatized. I tried to smooth her sides out and trim that topknot so it's not so jagged, but she was terrified of the clippers and scissors, so good luck to any other groomer who even tries to give her a groom. I talked to the breeder I got her from (who is even more livid than I am.) She told me it will take 18 - 24 months for her ears to grow out again. The groomer's explanation for shaving her ears? They were "matted." Like hell they were. I have brushed them recently. Because they hang down when she drinks they do get wet, but nothing the slightest bit of conditioner couldn't ease out. For this I paid $75. So be aware. They might be fine for a dog that doesn't require shaving, but I will never ever ever take an animal back to Shannon's.

dropped my australian shephard off for a grooming and he was shaved bare with several spots very…read moreclose to his skin, owner reached out after my fb review and was rude and condascending. Absolutely unprofessional and will not ever recommend.

Amazing job with my difficult little guy, that doesn't like getting his nails trimmed. She really…read moreloves animals!

Very friendly and so convenient. I will be using this company for my dog grooming needs going…read moreforward.

Our puppies are always treated with love and respect. They always come back into our home! Nichole…read moreis very talented and our Bichons always look so beautiful after their appointments! The convenience of them coming right to your door is also an incredible service!

I took Etta here today and could not be more pleased. I have been searching for someone who could…read morecut her face the way that I like. Sadly, I have not been able to find anyone since we lost Michelle at diamond in the rough. Imagine my surprise to discover her daughter is Etta's new groomer. She did a fabulous job and I could not be more pleased. A complete coincidence, I picked this salon based on the other review posted here. If you are in the market for a new groomer, Chyanne is a great choice. She is recently out on her own so take that into consideration when you judge the setting. She is in the process of making it her own and I am looking forward to watching her create her own space.

Chyanne is awesome! I have been taking Nino here since he was a pup. She's great with him, matter…read moreof fact she's great with all the dogs she interacts with. So glad that we followed her from the big Pet Company store to her own shop!

I couldn't stress enough how much they saved me doing my dogs nails, no one ever wants to do the…read moreanimals with major issues but ladies really are amazing, Plus it's always embarrassing bringing in a bad dog & their customer service, knowledge, and just overall effort helped making me feel less embarrassed & lower my anxiety Thank you ladies!!!!!!!!

I'm very happy with them and the way they love all the dogs that come in. I have 2 Frenchie's. One…read moredoesn't like her nails trimmed. They did an amazing job and were able to get her trimmed up nicely. She wasn't traumatized at all. My babies love going to see the ladies that work here. They had amazing reviews so I tried them and won't go anywhere else.

I just picked up my doggy from Happy Hounds. I tried them for the first time because my dog, a…read morepitbull mix, needed cleaned up and deshedding. I am 100% happy with the results, he's so handsome and cleaned up! AND Crystal shared what her favorite deshedding tools are with me. The other thing that made me happy is how good my dog did. He is a big boy and scared of new people, not everyone knows how to handle that. But Crystal was great with him. By the time they were done he and Crystal were buddies, and her husband had stopped in and my dog loved her husband too! That says a lot. :)

Always a great experience. We have a rather large dog, over 100 pounds and sheds awful. We have…read morealways been pleased with the job she's done.

Penny is the best in the valley. All I have to say to my dog is "we're going to see penny" he gets…read moreso excited. we've used Penny for 3yrs now. Unfortunately we are moving &. had to say goodby. Give her a try.

Penni is very sweet and she did a great job on my little Echo. Echo is only 6 months old and has…read morenever been to a groomer. She's a purebred malamute so I wanted to get her started early so she understands that going to the groomers is a good thing. Penni did great with her. She looked beautiful, smelled wonderful and felt sooooo soft! She had her work cut out for her since she is puppy and it was her 1st time being groomed. There was a couple spots on Echo that she couldn't get to because of Echo not wanting her to. She explained that she didn't want to stress her out anymore than we already had being that she was doing something new and with out mom around. I did appreciate that. Echo came home with a cute little bandana on was so beautiful. We'll be back!

I don't have enough words to describe how much Julie and her husband made my cat's life better…read more They both did such a great job with my cat and my dog. I couldn't imagine what I would have done without them!! Thank you so very much for your kind personality with our animals The good lord has blessed us with you

They were great Very friendly and my cat was not scared at all Definitely going backread more