We don't belong to this vet regularly. But we had to say goodbye to our dog and didn't want to…read moredrive so far to our normal veterinarian. They let us come in, accommodated the time we requested, they were kind and patient, and the vet that assisted us was very empathetic, talked me through our decision, and let me have the time I needed. They were also very reasonable on the cost. When we are ready for another family member to join our home I hope we can get into them for our veterinary needs.

Overpriced babysitters: Moved from down south and attempted to schedule routine care for my animals…read more(no luck), all appointments were only available to be booked on an "emergency" basis where the receptionist insisted you call the morning of to see if they have availability (aka they're ensuring they can collect the "emergency" fee despite the fact that you were trying to schedule an appointment for over a week.) Next, I was charged over $500 for an emergency appointment for a suspected abcess (I specifically requested radiographs, blood work, etc....the original visit did not include radiographs and they said after watching the dog all day and guaranteeing that they gave him a full "check over" and he had a full bill of health ....when I picked the dog up, they told me they had not conducted the radiographs like I originally requested and that without "sedating the dog" it would be impossible (this is complete BS. Dog is non-aggressive, 100% cooperative, and Sedating an Animal for any procedure is always the LAST RESORT!!! Sedation can cause more issues and it is not necessary to gather the required images.) So I picked up my dog and paid the $600+bill thinking he actually had a full work up....Nope, most of that bill was the upcharge for absolutely nothing. Said nothing, paid the bill and tried to leave the office, only for the receptionist to start recommending a bunch of other services and vaccinations....that should have been covered during the $600 examination I paid for. Not while I'm walking out the door....I also paid for blood work. I have yet to receive a print out, call back, or any results regarding the blood work. I actually know how to read all of the requested reports and want to see them for my own records.......Something tells me, I paid $250+ for bloodwork they never actually conducted....how would I know? They dog had no evidence of having blood drawn when I picked him up and they have yet to provide the results months later....but I digress. (That is animal #1) I called again today to attempt to schedule an emergency euthanashia or appointment for my senior dog who is in active pain. They had the audacity to act shocked that I would expect them to have avaliability on short notice, stated they wouldn't be able to schedule me for a week out, and referred me to a clinic two hours away from me. When I told them a 22 was more humane than redirecting your clients to a clinic two hours away or delaying care for over a week.... They had the audacity to act like they did not know what I was talking about.. So in short....No this office does not care about making sure they are there for you and your animals in their time of need. I have seen better bedside manner in the morgue.....I literally work at the morgue. They do have a beautiful facility, but if they're more interested in up charging clients to keep up the facade of a curb appeal rather than ensuring their client's needs are met...that's sad. At this point in time, the best solution I have found to finding reasonable Vet care for my animals is to load them up and drive them South to California.

My poor little weiner dog cut the heck out of his paw because some bad person littered. I was very…read moreconcerned about Pootie's paw and called our usual vet. He was at a conference in Corvallis. So was our other vet out in CJ. I called Valley Animal Hospital and they said they could get Pootie in right away. The vet and staff here are very nice and obviously know what they are doing. I received a detailed estimate and paid before I left. When I returned to pick Pootie up they told me that they hadn't needed one of the medications they'd thought they would to put him under and I received a small refund. I was glad because I don't have a lot of extra money these days but I never want to scrimp on care for one of my animals. I am responsible for them! I received thorough aftercare instructions and the tech who helped me check Pootie out made sure I understood exactly what I needed to do, told me what to watch out for, and told me she hoped Pootie would be all better soon. I should mention that they offer a complimentary nail trim and ear inspection while the dog is under anesthesia... which is about the only way I can get Pootie's nails trimmed! I did my best to follow their aftercare instructions and I am happy to report that when I brought Pootie in to have his stitches removed they said it had healed just fine. I recommend Valley Animal Hospital to anyone with pets! Cootz OUT!

I took my pet in for a wellness exam with a male doctor who kept pushing vaccines, even though my…read morepet was up to date, and I felt she didn't need them since she's strictly indoors. He made rude comments about her being a bit overweight and was oddly surprised at how clean she looked. He suggested a minor procedure but wanted to take her to the back to do it. When I told him, as someone who's worked in the medical field my whole life, that I preferred my pet stay in the room with me, he got upset. The visit was very expensive, and I suspect the clinic is corporate-owned. Please support small, locally owned veterinary clinics--these big corporations are making pet ownership unaffordable, forcing people to choose between going into debt or putting their pets to sleep.