We don't belong to this vet regularly. But we had to say goodbye to our dog and didn't want to…read moredrive so far to our normal veterinarian. They let us come in, accommodated the time we requested, they were kind and patient, and the vet that assisted us was very empathetic, talked me through our decision, and let me have the time I needed. They were also very reasonable on the cost. When we are ready for another family member to join our home I hope we can get into them for our veterinary needs.

Overpriced babysitters: Moved from down south and attempted to schedule routine care for my animals…read more(no luck), all appointments were only available to be booked on an "emergency" basis where the receptionist insisted you call the morning of to see if they have availability (aka they're ensuring they can collect the "emergency" fee despite the fact that you were trying to schedule an appointment for over a week.) Next, I was charged over $500 for an emergency appointment for a suspected abcess (I specifically requested radiographs, blood work, etc....the original visit did not include radiographs and they said after watching the dog all day and guaranteeing that they gave him a full "check over" and he had a full bill of health ....when I picked the dog up, they told me they had not conducted the radiographs like I originally requested and that without "sedating the dog" it would be impossible (this is complete BS. Dog is non-aggressive, 100% cooperative, and Sedating an Animal for any procedure is always the LAST RESORT!!! Sedation can cause more issues and it is not necessary to gather the required images.) So I picked up my dog and paid the $600+bill thinking he actually had a full work up....Nope, most of that bill was the upcharge for absolutely nothing. Said nothing, paid the bill and tried to leave the office, only for the receptionist to start recommending a bunch of other services and vaccinations....that should have been covered during the $600 examination I paid for. Not while I'm walking out the door....I also paid for blood work. I have yet to receive a print out, call back, or any results regarding the blood work. I actually know how to read all of the requested reports and want to see them for my own records.......Something tells me, I paid $250+ for bloodwork they never actually conducted....how would I know? They dog had no evidence of having blood drawn when I picked him up and they have yet to provide the results months later....but I digress. (That is animal #1) I called again today to attempt to schedule an emergency euthanashia or appointment for my senior dog who is in active pain. They had the audacity to act shocked that I would expect them to have avaliability on short notice, stated they wouldn't be able to schedule me for a week out, and referred me to a clinic two hours away from me. When I told them a 22 was more humane than redirecting your clients to a clinic two hours away or delaying care for over a week.... They had the audacity to act like they did not know what I was talking about.. So in short....No this office does not care about making sure they are there for you and your animals in their time of need. I have seen better bedside manner in the morgue.....I literally work at the morgue. They do have a beautiful facility, but if they're more interested in up charging clients to keep up the facade of a curb appeal rather than ensuring their client's needs are met...that's sad. At this point in time, the best solution I have found to finding reasonable Vet care for my animals is to load them up and drive them South to California.

I took my pet in for a wellness exam with a male doctor who kept pushing vaccines, even though my…read morepet was up to date, and I felt she didn't need them since she's strictly indoors. He made rude comments about her being a bit overweight and was oddly surprised at how clean she looked. He suggested a minor procedure but wanted to take her to the back to do it. When I told him, as someone who's worked in the medical field my whole life, that I preferred my pet stay in the room with me, he got upset. The visit was very expensive, and I suspect the clinic is corporate-owned. Please support small, locally owned veterinary clinics--these big corporations are making pet ownership unaffordable, forcing people to choose between going into debt or putting their pets to sleep.

My dogs have health insurance, but it's only as good as the vet responding with records to the…read moreinsurance company. My insurance called and faxed them several times and I ended up leaving several voicemails for them. I asked for a refill and they never responded. I will never go back to this horribly unsympathetic vet. I only give one star because you have to, otherwise I'd give them a zero. Find someone else for your fur babies.