Took my Golden Retrieve, Sammy, in yesterday, and he came out looking sooo beautiful. I have taken…read morehim there for years, and plan to continue. He loves going, because he also gets to be around the other dogs. Highly recommend them!

I have a groomer that works here we love that we kept going back to, but the pricing and…read moreappointment time is crazy. Last appointment with my large dog, the appointment was for 9am, I asked if our dog would be done around 12pm. The reception lady rudely replied, this is a large dog. We have 4 large dogs in the back. Large dogs take time. Maybe the dog will be done around 3. I'm sorry? I made an appointment, it is not my fault or my dog's fault that you overbooked. Received a call shortly after asking about fleas, our dog is on meds from the vet so no fleas. They said they may need to charge more for fleas if they find one. The dog has no fleas. Got a call at 2 to pick the dog up. 5 hours later. When I make an appointment, I should not need to wait for their overbooking issues. 5 hours for the dog to be groomed? Nor be called about fleas the dog does not have and be threatened I'm to be charged more. $150 for a 65 pound dog to be groomed. Since then, I have been to 2 other groomers with the dog just to see the difference in timing and price and neither have been as terrible in timing or pricing. The other locations recognize appointment times and do not take 5 hours. In fact, picked my large dog up after 2 hours. Not 5 2 hours and $80 with tip, at the most with the others. Unfortunately we will not be back here. We do hate to leave the employee here we really liked.

Really professional, and in addition they are super pleasant and the doggies love them!!!!read more

To rebuke the Lady from L.A. Azariea. I have been taking my dogs to this wonderful women Carol…read morefor about 8 years and I know for a fact she is the most caring person with all her animals she has groomed. I have recommended her to my friends and they are all very pleased with her work and have continued to take their animals to her. Carole has trained dogs and shown dogs. She is very good.

This is a very knowledgeable staff that works there. They really know the feed that they have there…read moreand you can get your dog groomed there as well. My dog sees Devon and he's the best.

Great place. Everything one could need for their pet. Nice, knowledgeable staff…read more The self wash is such a wonderful option.

Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

Bugsy has been bathing his girl, Bella, at Celebrity Pets for years...and it is truly a great…read moreplace. Always clean, always friendly, the total experience of this place is excellent. I actually look forward to visiting (not sure about my dog...but I think she likes it too :). The owners (both the original and now the new owners), are true lovers of animals, and they are consistently willing to help you and show a great deal of attention to your animal, be it tips on healthcare, or a good ol' rub down to help relax them for their visit. Lots of dog treats flowing in this place too! I can't say enough about these folks, and I have no issues driving from Ashland to White City just for a visit. They provide: Nice quality shampoo, excellent tub and drying facility, emu oil conditioner, great people, nice products for sales, the list goes on.... Happy bathing!

Very friendly and so convenient. I will be using this company for my dog grooming needs going…read moreforward.

Our puppies are always treated with love and respect. They always come back into our home! Nichole…read moreis very talented and our Bichons always look so beautiful after their appointments! The convenience of them coming right to your door is also an incredible service!

The best The Paw…read moreSpa is the sweetest nicest warmest place to bring your fur babies They are kind and quick and got my kitty's nails clipped in minutes without an appointment So wonderful being conveniently located near downtown Jacksonville Wonderful staff THANK YOU Paw Spa

Love the paw spa! They are amazing. So good to your dogs and always professional. I recommend…read moregetting on a monthly schedule, it makes it easy to keep your pooches beautiful.

I just picked up my doggy from Happy Hounds. I tried them for the first time because my dog, a…read morepitbull mix, needed cleaned up and deshedding. I am 100% happy with the results, he's so handsome and cleaned up! AND Crystal shared what her favorite deshedding tools are with me. The other thing that made me happy is how good my dog did. He is a big boy and scared of new people, not everyone knows how to handle that. But Crystal was great with him. By the time they were done he and Crystal were buddies, and her husband had stopped in and my dog loved her husband too! That says a lot. :)

Always a great experience. We have a rather large dog, over 100 pounds and sheds awful. We have…read morealways been pleased with the job she's done.

They do a pretty decent job on my two dogs. They messed up on ones fanny and so the owner is now…read moredoing them. No complaints there.

Let me first say that I have never had a dog that needed grooming before I got my Cocker Spaniel in…read moreJanuary, so I don't really have the vocabulary to ask for what I wanted done. I assumed that because she isn't an exotic breed, the groomer would know how to do it right. But alas, I took her in the GH location, which has since closed, and I was wrong about that assumption. When I picked her up, I was appalled to see what they had done to her. Her legs were shaggy, her feet had lots of untrimmed pieces randomly sticking out, her back looked all choppy, and her topknot looks terrible. It's jagged around the back and hacked unevenly on top and in the front. But the worst part is her ears. There are clipper burns in three places on the underside, and for no good reason THEY SHAVED HER EARS. All those sweet wavy Cocker Spaniel "Lady and the Tramp" ears are shaved bare. And that part has clipper burns, also. As does her chest. The poor little thing is in pain from that, but they will eventually heal. The more lasting problem is that she is traumatized. I tried to smooth her sides out and trim that topknot so it's not so jagged, but she was terrified of the clippers and scissors, so good luck to any other groomer who even tries to give her a groom. I talked to the breeder I got her from (who is even more livid than I am.) She told me it will take 18 - 24 months for her ears to grow out again. The groomer's explanation for shaving her ears? They were "matted." Like hell they were. I have brushed them recently. Because they hang down when she drinks they do get wet, but nothing the slightest bit of conditioner couldn't ease out. For this I paid $75. So be aware. They might be fine for a dog that doesn't require shaving, but I will never ever ever take an animal back to Shannon's.