My wife recently broke her hip after slipping on a ceramic tile floor. After considerable research into making our floors safer and slip-resistant so that something like this could not happen again, I made The Ground Floor my first call. I am very glad I did. Adam took the time to walk me through his recommendations and explain the entire process. The first step was to thoroughly clean the tile and grout using a high-pressure steam process to prepare the floor for the non-slip treatment. The second step was applying their "Trusty Step" non-slip treatment, designed to make the tile much less slippery, even when wet. This was a large job--over 1,200 square feet--and from the very beginning I was impressed. On the first day, Adam's crew arrived right on time, literally to the minute. They carefully moved several large pieces of furniture that I had not had time to move and then went straight to work. They missed no detail. A few hours later, the tile and grout were exceptionally clean. What impressed me just as much as the quality of their work was their willingness to accommodate our circumstances. The crew leader, Leiser, worked with me to arrange the job so there was little to no disruption to our daily schedule. My wife is recovering from a broken hip, so we had visiting nurses, physical therapists and medication schedules to work around, as well as caregivers coming and going for our special-needs son. It really was a lot to work around, but somehow they managed it with no problems at all. The next day, they returned to apply the non-slip treatment while working around those same constraints. Gustavo did meticulous detail work around the baseboards while Leiser applied the treatment. After the proper setting time, the product was completely removed and the floors thoroughly rinsed. There was absolutely no residue, no mess and no detail overlooked. Leiser and Gustavo are an amazing crew--friendly, professional, considerate and extremely detail-oriented. I cannot speak highly enough of them, Adam, or The Ground Floor. Most importantly, we are much more than satisfied with our newly slip-resistant floors. After what happened to my wife, having floors that feel substantially safer means a great deal to us. The Ground Floor delivered exactly what we were hoping for, and they did it with exceptional professionalism from beginning to end. I highly recommend them. read more

They were prompt, efficient and Leiser did a wonderful job refurbishing our marble countertops. I highly recommend groundfloor.

This company is amazing. They were responsive and the end result is fantastic! Let's say I am beyond thrilled at how my terrazzo floors turned out! The value, craftsmanship and customer service are hallmarks of their service. Thank you read more

The Ground Floor - Kitchen - Flooring Near Me

See all

Our travertine floors were in need of resurfacing, dull finish, missing grout & many chips. The crew came as scheduled and did a great job in 2 days to repair the chips, repair grout, polish and seal the floors. They look amazing! The price quoted was the final price. I would highly recommend this company. read more

The Ground Floor - Kitchen floor - Flooring Near Me

It all started when they arrived on time. From then on, it just got better and better. The two-man team helped me clear the room and went right to work on my stone floor and countertops. The limestone floor was badly stained and when they were done, there was not a single stain left - and my floor and granite countertop are now spotless and glowing! I first got an estimate from a nationally known company that I have used before. The Ground Floor beat their price by over 50% - and our floors and countertops have never looked better! Thank you Adam and company read more

Adam was communicative and professional at all times, and his talented and productive workers brought my 25+ year old marble floors back to their brand new appearance. Just amazing! Highly recommend. read more

I couldn't be happier how my Terrazzo stairs turned out- they look amazing! Leiser was wonderful to work with, arrived on time and really went above and beyond to restore the stone beautifully. I am so happy with the results. read more

Perfection is the name of this service with exceptional staff! They brought back the elegance in my limestone floors! read more

We were getting ready to give up on our Saltillo tile and Adam saved the day! He responded to us expeditiously and was able to put us on the schedule within days! His workers, Leiser and Maria, were extremely professional and knowledgeable about Saltillo tile. We are so happy with our new floor, they brought it back to life!!! The only company we will keep using for our Saltillo tile! Worth every penny! read more

See all

I never usually leave reviews, but feel compelled to share that we had a really great experience with Adam from the Ground Floor. What began as a horrible accident with some sort of bleach or cleaning product dripping on our travertine floors and etching an area from a powder bath, across our entry and down the halls causing us to get bids to review the options available to clean these horrible stains away. And The ground floor did a wonderful job!!Adam, the owner, is very straight forward, honest and professional, and gave us several recommendations of ways we could handle the situation. His bid was competitive with the market, and we chose to work with him because he had good reviews and we really felt like he seemed sincere, thoughtful, and professional. He was so easy to talk to where a lot of the other companies would send someone out to give us a bid, make a lot of promises... but then we found out that that would not be the person who would come out to do the work.... and we liked knowing who was going to be actually doing the job and working in our home. In the end, we ended up sanding most of the stone floors of our first floor and steam cleaning our kitchen, and we were so happy with the results. Adam is very frank and did not make promises that he wasn't able to keep. He went above and beyond to clean our stains as well as the every day dirt and grime that had built up over years in our kitchen. We also had our master bathroom marble floors, shower pan floor, and counters sanded, honed and polished, and the results are sparkling and beautiful. The men who work with him are courteous and polite and very hard-working. They went out of their way to Spend extra time on all the details such as the grout and things that I had mentioned were important to me. We were not planning to do this kind of maintenance on our floors and counters but the accident prompted it, and we will certainly enjoy our clean new surfaces. read more

See all

Great. they were here on time, made a sample to make sure of the shine which was very important and was what I liked, made sure I was satisfied with their work, were very polite and communication was good. read more

Once again! Beautiful Service! We used them again 7 years later and they did a great job as always. Got there on time, finished on time, very helpful, and the floors have never looked better! Thank you again! AMAZING AND METICULOUS WORK!!!!!! For years my family has been using various floor cleaning services that have not met our needs or expectations. So in search of a new floor cleaner we hired THE GROUND FLOOR and to our satisfaction THEY FAR EXCEEDED our needs and expectations. On top of that, the owner and other employees of the ground floor are very KNOWLEDGABLE and want what's BEST for the floor. We will most definitely be using the ground floor from now on, our tile has never looked this CLEAN and immaculate. We would/will recommend them to all of our family and friends. We stand behind them 100% read more

As part of our house remodeling project, we installed travertine floors throughout our kitchen and bathrooms. It was initially a showstopper for those visiting our home. But after a few years of wear-and-tear, the shine and glow of the floor(s) diminished and we were faced to consider remodeling again. After discussing the situation with Adam from The Ground Floor, his in-depth knowledge and professionalism gave me the confidence to give them the opportunity to demonstrate their ability. To my surprise, The Ground Floor capabilities exceeded my expectations! The floor(s) once again has become a show stopper for visitors to our home. I wholeheartedly recommend The Ground Floor to anyone who's considering any cleaning and restoring job of their stone floors. "You will Not regret it." read more

We have Travertine floors throughout our entry and hallway. It was badly damaged by reconstruction that was needed in nearby rooms. The floor was cracked, chipped, embedded with adhesive, missing grout and covered with a sticky grime. After discussing the situation with Adam I felt confident that Ground Floor would be able to restore it well enough so that we would not have to replace it. Leiser and crew were very knowledgeable, experienced and competent. They protected the surrounding areas and moved the furniture very carefully. When they finished, its appearance exceeded my expectations. I wholeheartedly recommend The Ground Floor for cleaning, preserving and/or restoring their natural stone flooring. read more

I've been using the Ground Floor company for years to polish the marble floors. They do an amazing job of making my floors so shiny and bright as well as patching the little holes in the marble floors. Now it looks fantastic ! I really recommend this company for all the marble and granite floors. read more

I had a thirty+ year old marble floor that really needed help. After years of wear and tear it was dull, cracked and pitted. The Ground Floor did an amazing job of bringing back its high gloss and making the cracks and divots as inconspicuous as possible. Great job at a fraction of the cost of new. read more

I had reached out to this floor company that I used in the past. I am so glad that I was able to use them again. Their workmanship is stellar. And the Floors show the quality of work that goes in to refinishing stone and granite. I can't recommend them enough. It's a pleasure working with them and I do continue to keep this relationship for years to come. read more

Fantastic social club that focuses on connection. It also has wonderful wellness, workspace and a gym.

Great work, cleanup, respectful, hard working crew. They made my marble countertops look brand new, and took 5 years of use off of my shower floors. I would recommend Ground Floor to anyone and will definitely call them again when I need more work done. read more

The Ground Floor - Gleaming like new! - Flooring Near Me

They really transformed our travertine floors. They had not been cleaned in 6 years unfortunately. They restored the color and brightness, and did an amazing job with the white grout. The grout was a challenge and they got it as good as it could get. It wasn't cheap, but the results were worth it. read more

Great service and my floors look amazing! They also came back when I had a minor issue free of charge.

Adam and his team were a pleasure to work with; Responsive, honest and reliable. They honed, deep cleaned and sealed the bathroom floors and they look brand new. Thank you! read more

I recently had my travertine floors for the dining room and master bedroom restored by The Ground Floor. It was a pleasure doing business with them. I spoke with Adam who was very professional and responsive to all my questions. I was scheduled for the work within a week. The workers that came were professional, very knowledgeable and obviously very competent in performing their work. I recommend them to others. read more

I highly recommend this company. Two men worked on my 300 square foot floor for 7 hours cleaning the grout and shining it up. They were able to fix the cracks in it so they are barely noticeable. I am very happy! My 35 year old floor looks like new. It is amazing! read more

The Ground Floor was fabulous the last time I used them which was 21 years ago. that's how long the shine on my marble lasted. They we're here in my home 2 days ago and did another fabulous job again with a repair and polishing. it looks so good that I don't think I'll wait another 21 years. Steve Marsh read more

We used the Ground Floor to clean our limestone floors. I had a bad experience in the past with someone that didn't know what they were doing but Adam was so knowledgeable and did an amazing job!!!! His staff is trustworthy, kind and very hard workers. We are so pleased with how beautiful our floors are and are definitely planning on using them again and again. I HIGHLY recommend this company!!!!!! I am also using their floor products now :) read more

We've used the ground floor company for our kitchen floors and bathroom floors twice and we can't thank them enough for leaving them like new!!! their workers do an outstanding job on making sure that everything is covered so nothing is damaged dirty, When they leave everything is spotless and both times we've felt very comfortable leaving the Workers unattended, Adam the owner is fare and will make sure ur happy with ur results!! Look no further if ur looking for a reliable floor company!! read more

Ground floor did a great job as always and go the Emile extra mile to solve problems.

I totally forgot how beautiful our limestone floors were originally. Over the years, they had gradually darkened and the natural markings disappeared. To say nothing about the grout becoming darker than the limestone itself. Your team was meticulous and courteous. Thank you, thank you, thank you for restoring our gorgeous floors. Sandy Jacobson read more

We can't say enough about this company! Truly the most professional and honest people you'll meet? Our stone floor was a mess with cracks, holes and dirty? They did such an incredible job that the floor looks better than we installed it 10 years ago! Thank you Adam and Lien! Jack and I love our floor again! read more

I had problem with scratched stainless steel & they knew exactly how to fix. Dependable company I would trust for any services they offer.

I recently hired The Ground Floor to provide marble and granite cleaning, restoration and repair in my home, after conducting a thorough search that confirmed they were experts in this field. Adam, Santiago and the rest of the team that did the work in our home were terrific. Adam said at the outset that we would love their work. WOW was he right! I would absolutely hire them again and recommend them without reservation. Eileen B. read more

We had a terribly cracked travertine floor in our kitchen. I truly thought I was going to have to replace it. These guys restored it to almost new. Unbelievable, I highly recommend them. They showed up on time and very professional. read more

See all

This company is outstanding; not only was their service and results extraordinary, Adam is nice person and took extra steps to make sure my slate patio looked new. The patio had not been restored since it was installed, more than 15 year ago. I recommend this company highly. Dru Garcia-Richardson Los Angeles read more

Absolutely amazing! Allan and his crew were very professional, on time, fair in pricing and took extreme care in prep prior to cleaning our floors. We have Arizona stone floors that are somewhat uneven and Allen spent a lot of time changing direction to make sure the entire surface and grout lines were clean. The outcome was a transformation bringing out the color and beauty of the stone and grout lines, beyond our expectations....outstanding job! I give The Ground Floor my highest recommendation. Thanks Allan. read more

I was referred to The Ground Floor years ago by a premier tile manufacturer when I was having an issue with their tile. They were able to remedy the issue and I began using their floor products for all my tile floor cleaning needs. Fast forward eight years later and I hired another service to clean and seal a different area of my home. After two days of this other provider performing his work I came home to an absolute disaster. Water marks all over my tile non-porous floors that I could not remove with mopping. I spoke with the other provider and his "fix" didn't make sense to me so I made the call to The Ground Floor to discuss. This was the call I should have made in the first place. They are so knowledgeable. Sent pictures of my flooring, spoke over the phone to discuss the solutions and scheduled them for two days later. They came in expecting the fix to be one thing and when it wasn't working they showed me what was going on and offered another solution with the promise to remain until they figured it out. What they first assumed would be a couple hours turned into 8! I appreciated that they didn't stop until they found the fix. They do the right thing, not the easy thing. I should have called them first and not wasted my time. Now trying to get a refund from the first provider which will likely be futile but I am super happy with my floors again and will not make that mistake twice. There's no one better to help you than The Ground Floor. Going to use them for some re-grouting too. read more

They did a great job. My floors look fantastic! We have a lot of travertine flooring. It was a big job. They were very professional and worked hard. I would highly recommend them. Kathy T. read more

These guys were great ! Polished, cleaned and sealed my marble kitchen floor. They were wonderful, did a great job, super polite and professional! Floor looks brand new. read more

Remarkably fine job. I have 600sf of granite flooring and it needed to have a good cleaning and resealing. While They steam cleaned and resealed the floor, I was in an adjoining room. I was struck by the attention they paid to each area, even using a toothbrush to get the grout back to new. I highly recommend them to you. Oh, and by the way, they arrived early. Richard C. in West LA read more

Wow! What an amazing job and very personable and nice people as well. Adam came out and brought our old, dull, stained Carrera marble countertops back to life. They shine like you wouldn't believe and look brand new. Extremely professional and hardworking guys. I highly recommend The Ground Floor. Phil H. read more