The Grout Doctor - Concord

(153 reviews)

I honestly cannot say enough good things about this company and about Wilbur. He was absolutely…read moreamazing. He cleaned every single corner of the areas I asked him to work on- the kitchen, living room, and bathroom. The results were incredible. He cleaned the tile thoroughly, sealed the grout, and protected everything so well. The floors looked absolutely beautiful when the job was done. After a long and stressful day at work, coming home and seeing everything so clean truly made my day. It made me smile. I really cannot express how happy I was with the results, especially knowing Wilbur handled everything by himself. You will absolutely get your money's worth with this company. The cost was very affordable, and the quality of work was outstanding. Wilbur was professional, kind, on time, and did exactly what he promised. I was given the quote over the phone, the process was easy, and he came in and got the job done. Even though I wasn't home when he finished, his work spoke for itself. I almost wanted to keep this company to myself, but Wilbur deserves the recognition and more customers because he truly does outstanding work. I am beyond thankful and would recommend this company 110%. Thank you so much Wilbur!! Your professionalism, hard work and attention to detail really show, and you truly made me happy.

Kitchen and bathroom re-grouting. Wilbur was easy to schedule and communicate with, he did the work…read morevery well.

The Grout Expert

(75 reviews)

They did some small repairs to our tile flooring and bathtub. my kids cracked 5 tiles in their…read morebathroom and I was dreading having to repair/replace it all. The Grout Expert team made it seemless and found all the cracks that I did not even notice. You cant even tell there was any crack there before! I will have them back soon for more tile work for sure!

Very quick response time. Did a great job taking out the old and putting new grout in a walk in…read moreshower. Looks lovely, highly recommend!

Bay Area Grout Specialist

(53 reviews)

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

Grout Works Bay Area

(44 reviews)

Michael is a highly skilled contractor who takes great pride in his trade. After running into some…read moreunanticipated hiccups in our project, Michael was very fair & reasonable in adjusting the contract pricing. I couldn't be happier with the end result. My shower floor grout has been restored, cleaned & sealed. I would highly recommend Michael.

I cannot recommend Michal at Grout Works Bay Area highly enough! If you are looking for someone who…read moreis professional, meticulous, and an excellent communicator, he is your guy. From the very start, the experience was seamless. I left a voicemail and by the next day, we were already scheduled for a free inspection and consultation. He was even flexible enough to come out on a weekend, which I truly appreciated. During the walkthrough, Michal was prompt and walked us through exactly how he could revitalize and restore our bathrooms. The administrative side was just as impressive. He sent over a thorough invoice quickly and was very responsive to my follow-up questions via email. Once we approved the invoice, he offered multiple scheduling options, making the whole process stress-free. On the day of the project, Michal showed up right on time. He demonstrated great professionalism by covering all the walkways with painters' cloths before jumping right into the work. What really stood out to me was that he remembered every single detail we had discussed weeks prior--it's clear he puts immense care and attention into his clients' specific needs. After two days of work, the transformation is night and day! Our showers and sinks look brand new. His grout and caulking work is perfect; you can tell how meticulous he is from start to finish. We are already planning to have him back to finish our final bathroom once our other construction is complete. Bottom line: If you want high-quality restoration and a stress-free experience, call Michal!

The Grout Family

(34 reviews)

Excellent communication. Smooth project regrouting our whole mast er shower and flexible around…read moreaddressing some other small items needed. Overall a great value in their service and obvious care to completing the job well. The scope was a touch more than expected, but they stayed within the original quote not charging more. They kept the area clean and tidy. Will hire again if I need more grout work down.

Wow! They did a FABULOUS job making my shower grout BRAND NEW!! I'm so excited to use my shower!…read moreMarvin responded back to my request for a quote very quickly, and quoted me forexactly what I wanted (just the grout in my shower and the seal around my second bathroom bathtub). Was the best price and best service! I'm going to call him back and get more grout done in my house! Very satisfied with this service!

Stone Protech

(42 reviews)

I had my gardener help clean and seal the entryway. He sealed the tiles before they were dry which…read moreleft a white haze. Jesse worked his miracle and was able to restore the tiles.

Communications was prompt and easy. Scheduling was a bit tricky because it was during the holidays…read morebut they were flexible. The tech arrived in the morning, did the work and was done by the end of the day.

GROUT SOLUTIONS

(20 reviews)

We just bought our house and it had old dark grout in the kitchen, as well as damaged tile in the…read moreshower. Jacques and his wife did an amazing job cleaning and resurfacing the kitchen grout. And they repaired the shower tile so now we can use it without water seeping behind the wall. I love my new kitchen grout so much, it gave the kitchen a face lift without major remodeling.

This is my go-to guy for caulking and grout. He has worked on my showers, kitchen sink, counters,…read moreetc over the years. During this pandemic, I prolonged it as long as I could, but he does take Covid precautions which I appreciate. He did a fantastic job as usual and always cheery and with a smile. He is the ultimate professional and a trustworthy, one of the good guys! These are the individuals and local businesses I love to support, because I want to support the good guys! And I always let fellow Yelpers know who are the good guys ( and of course, I let you know who are the bad ones too lol but this is 100% a business to trust and support!). Note that he is extremely busy these days as many other handyman, home service related businesses are and often booked out, so keep that in mind- guess it is the new normal these days.

American Grout Specialists

4.7

(425 reviews)

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

Building manager was worried re-grouting was impossible due to age of tile, but these folks did it…read moreno sweat

The Grout Specialist Co

4.6

(75 reviews)

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

Suburban Dynamite

(196 reviews)

Easy to work with, schedule, and the team was detailed and efficient…read more I recommend giving Suburban Dynamite a call if you need a large sofa cleaned!

Dastin did a great job! I contacted suburban dynamite on short notice, and he was able to fit me…read moreinto his schedule. He arrived about 30 minutes later than expected, but took his time and thoroughly cleaned all of our windows. The price was very reasonable, and now we can finally enjoy our beautiful views through sparkling clean windows. Window sills weren't included in the service, so if that's important to you, just ask about it beforehand. Overall, I'm a happy customer and would definitely use Suburban Dynamite again.

Fleury's Floor Covering

(130 reviews)

We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

Maidly

4.7

(286 reviews)

I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Letts Plumbing

(801 reviews)

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

Redeemed Flooring & Home Improvement

4.7

(103 reviews)

I used Redeemed flooring to replace my flooring in San Francisco. I worked with Nestor, Rudy and…read moretheir team. They we diligent, professional, and did an outstanding job! I would use them again and recommend them to anyone who needs flooring work done at their home. Great job!

Before installation began, Nestor was responsive, professional, and worked hard to keep the project…read morewithin budget. During the sales process, the quality of work was emphasized heavily. However, once installation started, things changed significantly. The crew arrived late every day -- typically 30 minutes to an hour and a half -- without any prior notice. Communication with the contractor during the project was difficult to maintain. The project was quoted as taking 1-3 days but ended up taking 6 days. While some of the delay was due to necessary leveling work, the first day consisted only of carpet removal with less than 4 hours of actual work. The flooring itself looks great. However, the finished work left several issues: gaps along the baseboards, paint damage on the walls, and pink staining in multiple areas. One gap measured nearly 1/4 inch and was only addressed after I raised it myself-- it was not proactively caught or fixed by the crew. Additional smaller gaps remain unresolved. The walls and baseboards were noticeably more damaged after installation than before. The initial impression was positive, which made the overall experience all the more disappointing. Based on my experience, I would not recommend this company.

Galaxy Heating & Air Conditioning

(996 reviews)

Ramiro and Mohammed did an amazing job installing our heat pump. Their attention to detail was much…read moreappreciated and their work was clean. Lines and insulation were installed nicely. Sanny, who came out to talk about the HVaC options we had was also friendly and helpful.

I had an outstanding experience with Ratmir at Galaxy Heating & Air Conditioning. After another…read moreHVAC company spent nearly two hours trying to diagnose our system and still couldn't identify the problem, Ratmir arrived and had the issue pinpointed within 15 minutes, and fixed it in less than an hour. His expertise, professionalism, and efficiency were immediately apparent. He took the time to clearly explain the problem and what needed to be done to resolve it, giving us confidence that we were finally getting the right answer. It's rare to find a technician with this level of knowledge and diagnostic skill. If you're looking for someone who can quickly and accurately troubleshoot HVAC issues, I highly recommend Ratmir and the team at Galaxy Heating & Air Conditioning.

925 Cleaners+

4.6

(28 reviews)

925 Cleaners did a really good job cleaning my business blazers. They were even able to remove some…read moreolder stains from the sleeves, which I honestly didn't expect. The pricing was great at about $10 per blazer, and everything was ready quickly. One of the best and cleanest jacket-cleaning experiences I've had since owning women suits.

These darlings answered my plea for help within just a few short minutes, via the projects segment…read morehere on yelp where you reach out to merchants for your particular need. They ( the angel at the other end), spent sufficient time going back & fourth (during off hours), reaching out to their seamstress to help me in our hour of need for a posh event that had a very short finish window considering this was during the high point prom & wedding season. I was willing to drive an hour out of my way & feel grateful to these folks for helping me. You don't experience service like this especially, since I was reaching is a cold call so to speak via yelp. They were willing to work with me even without meeting me. I felt so honored by this over the top care & would not hesitate coming to them again in the future.

Modello Tile Studio

(18 reviews)

From start to finish, Modello Tile Studio made our Quartz kitchen countertop job go smoothly. Abby…read morewas helpful without being pushy and took care of every detail. Their tile installer did a fantastic job and left everything clean. Their price was fair and their materials were high quality. A great experience!!

Amazing customer service, couldn't have asked for a better experience when picking out our…read morecountertops, backsplash, and fireplace surrounds. Professional, amazingly punctual with great communication of all the options we had. Most importantly the product came in on time, allowing our construction to proceed with no delays. What I loved even more was the flexibility to text making it convenient to address any questions throughout the day with immediate responses. Will absolutely use for our future remodel needs in our bathrooms!

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

LRL Builders