Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

Otis was punctual, professional, and thorough! He cleaned my dryer vent, ensured it worked…read moreefficiently, and gave great maintenance tips. Highly recommend his services! Would definitely call him again. Thanks, Otis!

Messrs. Otis and Christian came by today to inspect and clean my chimney. They were professional,…read morerespectful, and courteous. They were also fun -- something you don't always encounter! They explained everything carefully; I didn't feel as if they were trying to "sell" me something I didn't need, and the charges were reasonable. Certainly, I will be calling them again for future cleaning -- snow, as well as chimneys, as it turns out. Thank you, Global Bond!

Lied on the est. ABOUT liners. CHIMNEY LINERS HAVE NO CODE REQUIREMENT. He said my new lines did…read morenot meet code and had to be replaced........only 1.25 in.installation had to be1.5 in. BS I called H C code.

Our serviceman did not show up on the scheduled day and later called to reschedule for the…read morefollowing Monday. When he came he cleaned the chimney and serviced the fire box for the Jotul woodburning insert. Then he serviced our Heat N Glo gas fireplace. After he left I noticed the gas fireplace was not operating by the remote switch as it had been previously. I had asked for two receipts, one for the woodburning fireplace insert and another for the gas fireplace, which was promised to come by email. After a few days I tried to call Simple Sweeps to get the receipts as promised, but there was no response to calls or texts. A few days later, a heat exchange pipe fell out of the chimney of the fireplace insert while putting a log on the fire. I hope that this unfavorable review gets their attention and they contact me to correct the problems and provide me with the receipts I am entitled to.

Shawn Sweeney of MCP nd his crew overcame a number of obstacles in making installation of my…read morefireplace insert a success. The crew that came to install the insert were competent and efficient. They solved several unusual problems particular to my ancient masonry. The repairs and insert look great, I have had two other chimney companies problem solve for me this year but MCP was by far the best. I could not have asked for more responsive and better service than I received from Shawn and MCP.

I requested a quote for installation of my reclaimed solid walnut mantle shelf. I was quoted $300…read moremore than what I paid, $1,500.00, which was a pretty penny. Guy was nice because he looked around my home and saw money. When I received the quote and asked how long it would take, no response was given. Big red flag-shady. Did it myself for fifty bucks in materials, which included a $10 masonry bit (tool to use again), and it took three hours. Five hundred an hour is fifty dollars more than what I pay my lawyer. Save your money, choose another company Or do it yourself.

Excellent experience working with Creative Exteriors Plus, Augustine and his team were great to…read morework with. My project was a screened in patio. The project was completed as planned, exceeded my expectations and was done to my satisfaction. The entire team was professional and easy to work with. They answered all my questions and concerns during the process. The team was very neat and respectful of my home. The crew provided meticulous attention to detail and communication during the process was clear. They cleaned up the work area everyday after they completed their task. There were small cost overruns, but they were reasonable. I would contact them without hesitation for another job. The professionalism helped ease the stress of such a large endeavor. I am excited about enjoying my new outdoor space. I was pleased with the outcome and would highly recommend Creative Exteriors Plus.

My wife and I moved into our brand-new custom home in October of last year (2023) and have loved…read moreour deck, but barely used it due to the bugs. Our builder (Churchill Classics) charged an arm and a leg, and we didn't want to go back to them for another quote, so I scheduled over 15 contractors to come out in 2 days. Of the contractors that came out, Agustin was the first. He was on time, knowledgeable, and gave me plenty of ammunition to go up against the remaining contractors. Although Creative Exteriors Plus was one of the most expensive options we looked at, it was also the only truly professional experience that left a great taste in my mouth going forward. Augustin of Creative Exteriors Plus is fantastic! I always look for contractors with strong integrity, who are honest, and who have no issues answering even the dumbest of questions. Agustin not only gave me peace of mind when meeting us, but he was also very open and honest about everything, from the work, scheduling, payment, and timeframe, to the actual products he used. Before screening in our deck, I wanted to stain/seal the deck and power wash it but didn't want to spend the extra capital getting it professionally done. Agustin also helped walk me through products to look at, steps to properly power wash, and troubleshooting via text the whole way through. At one point, I mentioned that my Google caller ID had picked up another business name, Prime Construction Corp, and I wanted to verify if this was related to him or what the connection was. Agustin called me right away and explained that it was an old business they contracted with bigger vendors, but during COVID, they pivoted and no longer have any affiliation with that business. He was quite surprised it popped up with his number. We had a great laugh about it, and I really appreciated how straightforward he was with this information. I love his transparency and honesty throughout the whole process, and we even contacted him again about possibly screening in/putting a roof over our walkup basement door. He was very candid, advising that having the window on the side and a lack of trees nearby would attribute to more cost and effort than a solid result. After brainstorming, we came up with the idea of buying screens and velcroing them around the rails (haven't put this plan into action yet), but I very much appreciate his candor and encouragement that this is a project I can do myself. The entire project was done in roughly 3 days: two days of work back to back, and then 1 Saturday due to rain. The screen is so beautifully and meticulously done that it doesn't even look like a screen is there. His team also managed to perfectly match our current post layout when constructing a new post and adding a door. The door also comes with a cool feature: it has a window that slides down. They also included 2 new keys for the door, and Agustin did a full walkthrough with us to ensure we were fully happy with the results. Before completing the deck, his team also power washed the bug gunk off the deck and removed some of the remaining tape I had forgotten to remove when I stained the deck. He also offered to come back and install our ceiling fan once we actually pick one out. He's local and always just a short text away if I need anything. I cannot recommend Creative Exteriors Plus enough and absolutely rave about Agustin to everyone I know! Thank you so much for all of your hard work, and we will definitely be using you again in the near future for fencing/patio options.

I have a home in Rehoboth De. I had Javier and George, do the install of a brand New double sided…read moreAccucraft wood burning stove. I can not believe the amount of work they did from rebuilding the Box, to getting it up over a deck and removing an entire sliding door. These guys were careful, well planned and did a fabulous job.The Stove is incredible, I still can't believe they got it in . From start to finish, they put down heavy mats, and took care like it was their own home. They cleaned everything when done, and left the place in perfect condition. These guys are great, and I don't say it lightly!

The crew arrived on time and did a very professional job cleaning and preparing my propane…read morefireplace for the winter. I'm very pleased with the work.

Randy was absolutely the best and one of the most skilled workman in my home. I had about 4 other…read morequotes including two that recommended replacing my entire gas fireplace insert after only a 15 minute inspection. Randy used professional diagnostic equipment and fixed my fireplace which took a very short time.

We called for a chimney cleaning and minor repair for an upgrade to code. The technician explained…read moreexactly what they were going to do and did so in record time. They were quiet and courteous. They worked quickly and efficiently. When the work was done, they left no mess. The techs were helpful and answered our questions patiently and knowledgeably. I would highly recommend A and S Chimney and I will be using them again!