The HDTV Spot

4.1 (224 reviews)

InexpensiveElectronics, Outlet Stores, Wholesale Stores

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The HDTV Spot - According to "Roman Krass" this TV is in "perfect condition" - Electronics Near Me - Van Nuys, California

The HDTV Spot - My new tv - Electronics Near Me - Van Nuys, California

The HDTV Spot - Finally, contact asking about a status. - Electronics Near Me - Van Nuys, California

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The HDTV Spot - Asking if my TV will come without defect given I have since read the BBB reviews. - Electronics Near Me - Van Nuys, California

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Horrible communication and customer service

Don't purchase from here, these people should be shut down! Please go to best buy or somewhere else. I found a listing for a New Sony A80j 77in for 1,200 from this company, so I reached out via Facebook marketplace and they sent over the information for their business. I chose this TV because I purchased 2 of these for my old apartment prior to moving to Los Angeles. On 12/23/24 I drove 48 minutes to the place to purchase the tv. They had other models of tvs in their showroom but not the model I was purchasing. I bought the tv and they requested that I pay via Zelle, so I did that. I was given a receipt and they also gave me free shipping, which they said was a promotion that ended tomorrow. The delivery was set for 12/24/24 between 4-7. The Tv arrived around 5:30 on 12/24/24. I was pretty happy at this point because I was trying to have a tv for my family to watch while they're in town for the holidays. I setup my tv stand, then called a friend over to help me setup the tv because you need 2 people to lift this tv. We set it down, plugged it in, pushed power on and nothing happened. My excitement quickly turned to confusion. I was already a little confused because 1st the box said A80L and had stickers covering up the model and the tv was advertised as new but not only did I not have any plastic to peel off but I noticed minor scratches and the back of the casing had a huge bulge in the back. The tv light flashed red 5 times and I googled what that meant, It said that means circuit malfunction. So I immediately called and messaged on Facebook but didn't get a response. The day after Christmas I followed back up and told them what happened. Their initial response was," It should be working I checked it before it left our shop." I thought why do you even need to check a brand new tv? They then offered to replace it with another model tv but all of the options were mini led and not oled 77 or higher. Afterwards he said a replacement can come from Texas. I said, "I have family in town and we need a working tv now, I need a refund I can't wait that long" He then told me how they don't issue refunds, and that's why they have warranty. Magically another tv appeared in stock and could be delivered the next day. I get a message the next day saying it can't be delivered because of rain and they only have a flat bed truck. So then he said he just rescheduled for tomorrow. I asked if they have a tarp or anything, he said he doesn't want to risk me having another broken tv. Then said, "I waited this long already." I felt as if that comment was very inconsiderate. I said, I'll rent a box truck and just come there. He then said our warehouse is in Valencia and nobody is there. I said can someone go there now then? He said our delivery driver is gone for the day but I'll call him. I'm a very observant person, and it was 11am, and the delivery window is 4-7. I didn't get a call back after 2 hours and had to call him. He lied and said he called and left a voicemail. I informed him that denying me a refund for a defective product is illegal. They didn't mention anything about their "all sales are final" policy until It was printed on my receipt for the transaction. This company has clear deceptive sales tactics. I'm trying to resolve the issue with this company directly but I believe I may have to get my lawyer involved. My replacement is currently scheduled for tomorrow. Hopefully I have a new and working tv tomorrow, but after our last interactions I feel as if this has been the worst customer experience I've ever had. I purchase thousands of dollars worth of tech, review gear, and work directly with major companies. I've honestly never had an experience this bad before. I wish I would've went with my first mind and purchased the latest model instead of the 2022 model I previously owned. Please don't shop here!

purposely delaying responses until they can't issue refund

Ant T.

tl;dr: Bought a damaged TV, they offered replacement, never sent it, offered partial refund, never issued it. Bought 2nd TV with dented screen, received a replacement 1 month later with more damage, neither came with remotes, and wasted 60 days getting refund. I strongly feel like they sell legitimate TVs in-person and purposely ship defects to online orders so they can submit insurance claims, but this is just an assumption. They're very kind and sound genuine on the phone but dodge emails like crazy, even costing me $233 due to their delays. I should've left a review after the first purchase so they would act responsibly for my second purchase but I was too naive. I'm writing now because it's bothered me for the last 2-3 years and others should know what to expect before purchasing. First purchase, March 2021, 65" sony x950H, $1100 (which dropped to $600 the following year). It was supposedly an open box recertified item. I called to make sure they were in good working condition and was reassured all their TVs are inspected before shipping and they "rarely" have issues (which I find IMPOSSIBLE based on my experience). The sales guy sounded genuine so I believed him and pulled the trigger on a large purchase. I'm not sure what time frame was quoted but I waited weeks for delivery. Immediately I noticed dozens of "dead pixels" which they said were just dust particles that shifted during delivery. They offered a replacement and went silent for 2 months. I reached back out in June to take them up on their alternate offer of a $233 partial refund because I was tired of waiting. They didn't respond for 2 MONTHS (August 16th) even though I emailed them 4 times. They finally said they would issue the refund but then said they couldn't since the transaction was over 90 days old (due to THEIR delays) and that I should dispute the charge with MY credit card company to get the partial refund. This was a sham, my credit card company (Chase) said there's no such thing as disputing partial charges. They have no way to only backcharge 20%. They also said the seller should be able to issue refunds anytime regardless, not within 90 days. By the time I got to the bottom of this I was busy with a home purchase/moving out of my apartment so I could not deal with this TV issue until after my move (yes this dragged on through most of my lease). After moving I needed another TV for the house and saw they had some good deals so I tried to get the $233 partial refund as a credit towards a new TV. I emailed twice and was ignored but needed to order a TV asap so I moved forward anyway. Since their last reason was the transaction was over 90 days, they would have no valid reason now since I would have a fresh transaction from my new purchase. March 2022, TV #2 was even worse the first. It had a huge dent on the screen but no major damage on the box. The TV was packaged in original foam padding so it seems unlikely the drivers dented it. The TV remote was also missing. They specifically state you need to open the box with the driver there so he can record official damages. The driver was very confused. He said they never stick around for damage checks but was willing to do so. He had no official process of recording damages so he wrote it on my shipment form. The company was quick to offer a replacement but it took a month and over 4 emails to even get the tracking info. They also said they would make sure to include a remote this time. TV #3 arrived even more damaged with a frame gap and frame pinching and still no remote. At this point I was 45 days into the transaction and was ready for a refund. I spoke to someone on the phone to arrange pickup and asked them about my refund from TV #1. He said I'd have to ask via email as the phone and email people are different teams... jfc. I ask via email multiple times. They'd respond to other questions but ignore anything relating to my owed refund. TV #2/3 refunded on day 60, no refund from TV #1. That same day I bought the same TV for the same price from Secondipity, arrived with NO delivery damage. Ordered a 75" sony from walmart for my dad and NO delivery damage. My friend ordered a 75" sony from costco with NO delivery damage. Bad luck or shady practice? idk.

Don't do it! You will regret it. Poor customer service even if you can get them on the phone. Defective TV. Going to dispute the charge and contact the better business bureau.

Hu S.

Be really really careful before purchasing anything from here. I bought a TV on Satturday night and canceled the order immediately because I didn't see it's open box. The seller confirmed the cancellation on Monday and emailed me they would refund fully. However, they charge me 10% cancellation fee and told me I agreed to their terms when I bought. But who will see the long and small terms words by words? Besides, in their terms, all TV maybe refurbished. However, it does not display on the purchase page. Instead, it display only in their terms. Coveting small bargains is my lesson, hope you don't be deceived.

Bryn M.

Definitely not a scam!! Got a new Sony TV for little to nothing and it looks and works beautifully. Lovely staff as well, Bree and Roman really made me feel welcome. The candy bowl full of fruit snacks by the check out counter was a nice touch as well! Highly recommended if you don't want to over pay at Best Buy for a new Tv!

Daniel K.

HDTV Spot Review I spend a long time to find perfect OLED TV for my living room and after a while I find this website HDTV SPOT online. Price for my dream TV (Sony A9G OLED TV) was pretty good $3000 - condition new but "open box" (Best Buy price was $3,500 for brand new TV). I was happy and called HDTV immediately, they told me that TV is working perfect, 100% functional, and has no manufacturer defects (it was sales guy who's name K). But this model was available only for pre-order and waiting time 5-7 days. I've dropped deposit on next day and my TV was delivered in 15 day. They charged me additional $100 for delivery. On next day of using my new SONY I started to notice some vertical stripes on the screen. It was visible on grey, green and blue colors (see photos bellow). This TV had the defect that calls "Vertical banding", and it can't be fixed. I've contacted HDTV spot and sent them a couple photos of picture and they promised me to replace TV as soon they get same TV on stock. It's been lasting almost for 10 month! already to get replacement TV or my money back. Every time when I call them they asking to wait couple weeks but nothing happening for 10 month!!! They can't replace the defective product and refuse to refund me. Definitley not recommend this company, they are just scammers! Daniel

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Dean M.

Elite 21

141

198

10 years ago

Let me explain to you why I will never again buy another TV from anyone else. its a long story...but its worth it. I met Roman by chance...I saw an ad in Craigslist about Sony TV's for liker 60% off or something, being a NY native that worked at not only Crazy Eddies but 6th ave electronics...I was all too familiar with bait and switch tactics, grey market items and my fav...returns sold as new. I drove from Long Beach to Woodland HIlls...lookin for a fight. I didn't get one. Instead, I met Roman when I walked in, tall good looking kid that was super soft spoken. He introduced himself, told me to look around and "ask any questions, i'll be over here"...yeah that's right...he totally left me alone to shop at my leisure. Points for that. as I hate salesmen that push. I had lots of questions, I already did my home work on two of the 20 different Sony's he had so I knew what I wanted and I knew what they did and did not have...now was the true test. I asked Roman about teh XBR850B (65inch) and the XBR900C also 65in. He not only knew EVERYTHING about these TV's but never once tried to persuade me to buy the more expansive one...instead, he asked me what the primary use was...and when I told him games. He told me which unit he thought was better...he was right based on my separate findings. He even mentioned a brand he DIDN"T carry as even better than my choice (but it was more money at the competition) Points for that...he didn't lie to me once. I told him I needed to think about it, again no pressure, in fact...the opposite. he told me to "take all the time you need, we get these in all the time" a week later I bought the tv and met Romans partner at the shop...Oscar. once again...nothing but kind, honest and upfront about everything. Oscar not only walked me thru the TV again. but assured me of how they operate and if I EVER needed help...they'd be there. Oscar and I watched the tv for about 3 min and we packed it up. I took it home and set it up with a few friends helping. for the first few hours, the tv was great...and then.....a small white spot started to appear off center to the left. it was dim at first...but the longer the tv was on the brighter it got. my wife was the first to notice...and not short on words for it either "what the fuck is that?" she said with a bit of anxiety in her voice...but a lot more anger. "is that a dead fucking pixel Dean!!!!" I stopped in my tracks and looked up at the tv..."holy shit" i said..."it is...how'd you get there" I asked it like it was going to just pop up and be like ello govena..care for a spot of tea?" ...no idea why its British but whatever. sure enough...he was born. I named him Prixie. the next morning I turned the tv on while making coffee...just to see if it was still there...it wasn't.....at first. 10 min into being on and the pixel once again was pale white....it was in fact dying. I called the boys. With NO haste, they told me to take a picture and send it.. i shut the tv. waited a bit and then turned it on...got two pics...one of the screen fine and one when the pixel appears.. within 5 minutes Oscar called and said "bring the tv back, we cannot have this happen" Roman and Oscar not only swapped out the TV with NO QUESTIONS ASKED. they also gave me a free touch remote and 4 pairs of 3d glasses. I will NEVER buy another TV from ANYONE again. these guys are true blue and were honest with me the MOMENT i walked into the door. they kick ass....plain and simple. now...to get that 55in 900c.... :) read more

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Roman K.

Thank you DEAN !!! We are happy you are satisfied with your purchases…

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Oscar R.

6 years ago

I was looking online for a nice 75" Sony TV but I couldn't find anything under $2000 that will have great quality and a great picture finally I ended up looking at the HDTV spot Website and I saw an amazing 85" 4KTV For $1000 less than any other store I couldn't believe it so I went down to the store myself and when I got there low and behold the amazing 85" was there it was beautiful bright vibrant the most amazing TV I've ever seen as soon as I entered the store Kay helped me by showing me around and showing the options that I had he was so nice and such great customer service that I had to buy the TV right there and then he showed me how to use everything and all the settings. Thank you to everyone at the HDTV spot I will come back soon to buy a TV for my bedroom and the rest of my family! read more

The HDTV Spot - Electronics Near Me - Van Nuys, California

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Douglas B.

6 years ago

I went into the HDTV spot to buy a 42" TV but ended up buying a 55" TV. They have great customer service they have great products and they have great prices I got the 55" TV OLED for half price of what it was a Best Buy thank you so much Vanessa I will come back and buy a 65" TV for my living Room thank you so much HDTV spot read more

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Aviv S.

5 years ago

Please read!! Scam scam scam! The store is 200 sf that look like a storage but let's get to the point, This guy from the shop opened fake account on offer up app with woman picture, she/he convinced me to come and buy a "new" Sony high quality tv (open box- never used) for $400. I was very surprised but I asked him few times to make sure this deal is real And he confirmed that it's real and I can come to pick it up. So I arranged to rent a truck to pick it up, I took half day off and drove all the way there. Then found out that he selling used broken tv! Can you believe !? I was shocked and mad! I ask the guy why he lied to me. He had nothing to say so the other guy (the owner) came and kicked me out of the shop because I repeatedly ask why he lied to me. This place is a scam! They selling broken TVs. They lies to people to attract them to the shop. Do not buy from this place! I wouldn't be surprised if most of the "good" reviews here are fake exactly as he fake his account on offer up app. long time since I met such a bad people that trying to steal money! Everyone should read this, we can't let this happen to more people! FYI, I have a proof of their fake account and all of what happen so no matter what the owner comment says. It was real and it was him! Thanks god we have Yelp and google account so we can share our experience. read more

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Roman K.

Hi Aviv,…

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Yogev K.

221

7 years ago

These guys gave me an amazing deal on the Sony TV we always wanted. Excellent service and pleasure to deal with. They are open and honest with the condition of their TVs and make sure you are taken care of as customers. We will be coming back again! read more

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Roman K.

Thank you Yogev K.! We are happy you are satisfied with your purchase…

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j g.

104

413

7 years ago

I do not recommend buying here. I got a Sony from them. It was returned to Best Buy for a legit reason The TV would over heat once every 4 then 3 wks then once every 2 wks then eventually every hour. DO NOT BUY SONYS FROM THEM. By the time you realize there is a problem, the warranty is up. I did manage to get Sony to warranty the TV but i was lucky and it took a month and had to jump thru several hoops. read more

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Roman K.

Hello JG! I wish you would have contacted us to resolve the problem…

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Matt F.

11 years ago

Was in need of a sound bar and happy I made the trip to this location. I saved about eighty dollars by doing so. Open box items are never an issue for me. Most open box items still have protective films and covers on them, so brand new. Open box items also carry manufacturer warranty when sold at a legit location such as HDTV spot. Raphael and Ramon were awesome to say the least. I was given a free HD cleaning kit even though I had bought a sound bar, yes please. I also realized that the wall mount was missing in the box after I drove an hour home, that's on me really as I should have looked and made sure. I recommend everyone look before leaving any type of consumer location. I got so lost in easy flowing conversation with Raphael that I spaced it. I let them know and what did they do? They shipped me a sound bar bracket free of charge with two day priority mail. There are not many places that truly care about customers anymore. When you find a place that does I consider it a hidden gem to say the least. The prices are amazing here, customer service is awesome, and items are basically brand new, just open box. I couldn't be happier with my purchase and HDTV Spot will be recommended to family and friends. Thank you Raphael & Ramon! read more

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Roman K.

Thank you Matt! We are happy you are satisfied with your purchase and…

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Francis D.

4 years ago

Just got a nice size tv for a killer price ,thanks to the dude helping me out just let them know what your looking for and your price budget and they'll take care of you no lie ...thanks pic coming when I setup the tv read more

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Jared B.

11 years ago

i was in the market for a home theater system to go with my 55" Sony L.E.D. television. I wanted a high quality soundbar/subwoofer combo- AT AN AFFORDABLE PRICE. I found The HDTV Spot through Craigslist, and I am SO glad I did. These guys have a large store with parking in the rear. Besides a huge selection of flat screen TV's they also had several home theater systems at REALLY low prices. I was greeted by a friendly employee named Raphael, who brought out the soundbar system I wanted, but also showed me a few other soundbar options as well. NO PUSHY SALES HERE. It was great. I walked out with a Nakamichi soundbar/sub system for $100! Why HDTV Spot? -Extremely low prices -Totally knowledgeable and helpful employees -Awesome quality sound system products -plenty of parking in the rear If you are looking for affordable (not pushy) sales experience. Check out The HDTV spot ASAP. They are my "Go To" guys from here on out. Thanks again Raphael! See you soon. read more

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Roman K.

Thank you Jared! We are happy you are satisfied with your purchase…

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Carly M.

Elite 26

679

165

299

12 years ago

Absolutely amazing service!!! Staff was so friendly and helpful! They hooked the TV up and let me test the picture and sound before I purchased it! Store is super clean, every single TV is super nice and the prices are unbeatable! I'll never buy a television anywhere else!! Overall, my experience was nothing short of perfect. I'll be returning, without a doubt. read more

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Roman K.

Thank you Carly! We are happy you are satisfied with your purchase…

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Oscar R.

4 years ago

Great customer service and great prices. My TV broke from best buy and I didnt pay for the warranty. Ended up finding the hdtv spot while looking for a tv repair shop and bought a 75" tv for my lining room and a 24" for my home office! Thanks for everything hdtv spot read more

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George S.

7 years ago

Wow the service is amazing I bought a tv from here best price and trust me any issues they drive to you I own Gamehogs in East LA and I loved the way they do business read more

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BeverlyHills X.

8 years ago

I recently met the owner of the company and discussed with him an OLED 77 inch. I can't tell you how impressed I am with his work ethic and the way he runs his company. He is professional, trustworthy, and a down-to-earth guy. He is nothing like the other TV guys I met in my search. Just go with him and you will walk away with a smile on your face guaranteed! read more

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Roman K.

Thank you Urmen!! We are happy you are satisfied with your purchase…

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Nancy S.

5 years ago

I bought two tv's from this place and one arrived with no sound. They have been sending me in circles, trying to get my money back or a new tv. They keep saying they will do something for me but they don't. They do not stand behind their products, do not buy from them. On their website it says a lot of things but it is not true. I'm still trying to get something done about my tv. Do you think they will? I do not have my hopes up, they just keep pushing me around, they were happy to take my money though. read more

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Roman K.

We are very sorry you had this experience with us, in no way are we…

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Rob N.

5 years ago

I purchased a 85" tv from HDTV spot I was very reluctant to buy such a big purchase and have it shipped cross country sight unseen I emailed hdtv spot they got back to me with in hours told me they inspect every tv in-store before shipping I made the purchase the shipping was in a timely manner about two weeks packaged well and I couldn't be happier with this purchase I will definitely not think twice about making another purchase from hdtv spot. Thank you hdtv spot for being professional and providing a great product at a great price. read more

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Roman K.

Thank you for taking the time to write us a review! We appreciate…

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Mirza P.

5 years ago

Hi Ramon this is a very unsatisfied customer the person that I spoke said that the driver was on his way which was on Thursday before Christmas and up to this point I have not received my TV is not a big TV but I had a meaning because it was going to be given to my grandbabies for Christmas day can you look at this better please. I received an email saying that they were going to deliver it and I'll be getting a tracking number and nothing has been accomplished this was in panorama city store read more

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Royce F.

11 years ago

This is my third tv from The HDTV Spot. The first two were for my kids, now I went in to buy a new tv for my dad. I went in prepared to spend more than needed, as after talking with Roman he advised me to buy a different name brand with the same features, for half the cost. Their honesty is priceless. I bought my dad a 55" in time to watch the Daytona 500 NASCAR race. I will be back to purchase a wall mount for this newest tv, as it doesn't fit in his old school entertainment center. I will be back, thank you again HDTV Spot. read more

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Roman K.

Thank you Royce! We are happy you are satisfied with your purchase…

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Naphone S.

111

7 years ago

I can't complain. I bought a tv that was not the right size and they did not mind me going back for a size upgrade. Overall my experience was very pleasant and they answered all my questions. One more thing, they are also very upfront with anything they have such as blemishes, scuffs, and scratches. read more

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Roman K.

Thank you Naphone S.! We are happy you are satisfied with your…

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Es V.

10 years ago

Couldn't believe they had these prices with quality brands like Sony 4K's, Danny understood exactly what I wanted and gave me such a great price beating any price I checked by far; BestBuy, Fry's, any competitor. Hands down superior rates and helpful info. Delivery too! I will always use this place. read more

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Anthony F.

10 years ago

The HDTV Spot is THEE spot for great service and AWESOME DEALS! So the other day I got this sudden impulse to look for a larger TV. Guess I got bored with my 55" so I started googling and noticed that anything over 60 or 65 inches was kinda pricey. I spent hours on eBay and still wasnt satisfied so I turned to Craigslist and stumbled upon an ad by The HDTV Spot. Not gonna lie, I was low key skeptical at first but after going to their website and seeing what theyre all about I had my eye on a cool 70-incher and so, after reading some helpful reviews on here, I decided to visit their store location in Woodland Hills. Now all I have to say is....WHERE HAVE U GUYS BEEN ALL MY LIFE?? Cant believe I didnt hear about this place sooner! As soon as I walked in the door I was greeted with a firm handshake and a smile by Oscar. Nice guy, very friendly. I told him which model I wanted and then came a bit of bad news: They had JUST sold that model right before I got there. (And like 6 others and theyd barely been open for less than 2 hours...so heres a tip, once u see one you like, ACT on it. These things sell fast) This wasnt a problem though, Oscar quickly picked up the phone and called their warehouse in Canoga Park and asked the associate over there if they had anymore in stock. It just so happens that they did. He said I could go see the one they had over there if I wanted to check it out and test it before making a decision. So I went with a family member (and it wasnt far btw) and rang the bell and an associate came and greeted me. I think I saw a schedule sign on the door that said theyre supposedly closed to the public on Monday (which was the day I went) so Im grateful that they took the time to help me out. Anyway I was shown the TV and was given a demonstration featuring content from various sources and I was sold, it looked beautiful and the TV was in excellent condition. Thats when I met the owner, Roman. A true business man. He's very professional, honest, and flexible, within reason of course, when it comes to catering to the customer's needs. This is what customer service SHOULD BE (Take notes Best Buy)! Roman went above and beyond to make sure I was satisfied. My expectations were not only met...they were exceeded. He's a humble, no-nonsense kinda guy and he even carried the TV straight to my car. And here comes the BEST part....the price! My 70" Sony 3D Smart HDTV was only $800! Thats HALF the cost of what I saw it go for online (seriously...$1600) Hands down this was the IDEAL TV buying experience and the most pleasant one Ive had by far. Thank you Roman! And when Im ready to make the switch to 4K TV, The HDTV Spot will definitely be where I purchase it. Also now I know where Im gonna do my Christmas shopping for my nephews. Highly recommended!! This is my first review btw. Ive never bothered to write one before for any other business. But this place is so amazing I just had to create a yelp account and share my experience read more

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Tuan Duke H.

6 years ago

This is the best spot to buy your new TV. I had such a positive experience with this business and have advertised it to all my friends and family. I was looking for a TV and I found the best price through HDTV Spot. I called and spoke to Kay and he answered all my questions and concerns. Kay took his time made sure that my decision to buy the TV would be a positive one. WOW, SUCH AMAZING PRICING!! What I really like about this business is that they have a really good relationship with Sony. I have had bad experiences before with TV manufacturer and Kay said that they will help me navigate the troubleshoot. I really recommend buying additional warranty through HDTV spot. My tv was ordered and it arrived on time and in perfect condition. Even though this is an OPEN BOX item, the TV is pretty much brand new. Thank you Kay for making my purchase so awesome. I am loving my new Sony X900H tv and I will be recommending you to all my people. read more

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Roman K.

Thank you for taking the time to share your experience. We appreciate…

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Christian G.

6 years ago

great place for tv deals!! very satisfied with my purchase. great customer service/ very helpful

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David R.

9 years ago

EVERY SINGLE TV IN THIS STORE HAD ONE DEFECT OR ANOTHER. I asked about one with scratches on the outer panel which was the best one in the store because everything else had lines going through the screen. Why would anyone buy a tv with an annoying line that's going through the screen you'll be looking at for years? Plus forget about ever being able to resell it after you used it you'd be lucky to get more than $10 for a defective tv Anyways on with the owner or manager of this place. As soon as the word delivery was asked about he started yelling at me. Why? I find out later his delivery guy wasn't working today. But when he starts yelling I didn't know this, he just goes on and on about how a 60" tv could fit in any car and he doesn't need to deliver the tv. Thank god he did that though, I found a way better deal on Craigslist read more

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Trent M.

288

9 years ago

This buying experience was awesome ! Roman was very helpful and very informative in helping me buy the right Tv . I'm beyond happy that I purchased my tv from HDTV spot and certainly recommend it to anyone read more

The HDTV Spot - This TV is crazy !!!!!!!!!!!!!!!!!!!!!! Sony 55 inch 930D 3D - Electronics Near Me - Van Nuys, California

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Alethea E.

5 years ago

I walked in to The HDTV Spot last Friday only knowing (i) my budget and (ii) the TV size I wanted. I was greeted by a super friendly dude asking how he could help. I recited the 2 bits of information I prepared. He showed me a Samsung that fit my specs exactly, but disclaimed, "There's a surface scratch here. It's not too discernable when picture is on, but it could be bothersome." He was right, it didn't impact the picture - but I wasn't a fan of the scratch when the TV was off. He then showed me a Sony, but I hesitated. I got it in my head that I should get a Samsung since my phone was a Samsung, and I wanted them to be a happy family. The salesperson said, "No biggie. I have a few more in storage just a few doors down. Will you wait here a few minutes while I grab you some?" 5 minutes later, he rolled in with the Samsungs, but they were smaller. I went with the 55" Sony cause bigger is better. Here's where it gets good...I make small talk with the salesperson and guess what -- the salesperson I'm talking to is actually the Owner, Roman! He was covering for his staff member who was celebrating a birthday. I admit, I was thrown off because he's rather young looking (early 30's/late 20's). Not to put his business out there, but Roman started buying/reselling TVs from Best Buy, Sony, etc when he was in 9th grade so he could make some cash as teens are wont to do. By 10th grade, he had his own storage facility and grew his business to what it is now. He even has a storage facility in Texas since Sony is located there, and it helps with shipping costs. In the 20-30 minutes I was at HDTV Spot (could've been shorter if I didn't chat him up so much), I saw how Roman interacted with his team members -- with respect and seasoned leadership. He navigated the whack-a-mole of issues that were escalated with a cool, calm demeanor -- never ONCE taking attention off my needs as the customer. I'd buy another TV from this spot in a heartbeat. Even if Roman wasn't the salesperson, he's the leader at the helm ensuring transparency and satisfaction of customers. read more

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Charles T.

8 years ago

They have unbelievable deals here! Danny was super helpful in assisting me in picking up the tv that met my needs! They have crazy low prices and great customer service! I will definitely be back to buy more TVs from them! read more

Business owner information

Roman K.

Thank you Charles T.! We are happy you are satisfied with your…

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Jamie B.

5 years ago

Nice TV just as seen on your site. I am happy with it , works and looks like new. Would definitely recommend to friends and family. Saved $ for sure too and didn't take long after ordering before I got it. Nice read more

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Roman K.

Thank you for taking the time to leave us a review. We work hard so…

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Edgar O.

270

7 years ago

Huge selection on tv's and a great pricing, Bryan was showing me the differences and had me go with Xbr-55x900e and couldn't be happier thanks a lot Bryan will definitely be referring all friends here read more

Business owner information

Roman K.

Thank you Edgar O.! We are happy you are satisfied with your purchase…

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Paolo I.

7 years ago

After searching everywhere for the right TV, was referred to this place by a friend. The guy there was great and offered the perfect service! He was not pushy at all, and he took the time to answer all our questions. He knew more than most the specialists I spoke to at other TV shops. We took our time and he helped us pick what suited our needs the best. HDTV Spot have all the options you need, and it's not overwhelming, in fact it's very easy to shop with them. Plus their prices are unbeatable. This business kicks ass, they are on point! read more

Business owner information

Roman K.

Thank you Paolo I.! We are happy you are satisfied with your purchase…

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Gary C.

8 years ago

July 9. I went to buy a TV at the HD spot warehouse that employee named Danny was very helpful I recommend everybody to go buy a TV from there on Canoga Park think read more

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Byron B.

157

11 years ago

HDTV great places! They have great deals , Rafael had great customer service gave great information! He was able to work with our budget which was great. I recommend people to come here I guarantee you won't leave with out a tv ! read more

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Ade O.

7 years ago

I left thinking that I had got a good deal. After offering to pay cash for the TV I was encouraged to take a Finance plan that would cost the same. It wasn't until after 3 months when I saw that money was still being withdrawn from my account that the employee who had set up the finance plan, made it so that I'm know paying $1000 more than I should've. Not only that but about 6 months after I purchased the TV it stopped working, Sony can't help because the serial no. Is registered as a broken TV so now I'm assed out $1000 with a broken big screen. read more

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Hitoshi Y.

5 years ago

I ordered a Sony TV by the website. After one week, The Logistic company send me the tracking number and delivery date. The email tells me that an adult need to receive it and give a sign, so I took a day off the delivery day and waited in my apartment. Suddenly the logistics company gave a call and delivery was cancel, and requested to change the schedule for delivery date. I called HDTV sales, and explained my situation that I took a day off for it. I cannot take a day off easily for receiving, I tell the sale team to cancel the TV. They tried to find a best way to solved issue. Finally they accepted cancel. I understand the company is not like amazon. It is not easy to cancel because the price is much cheaper, and small profit. The issue was not the HDTV, The problem is the logistics company. Sales team was so nice to talk me. If I have a chance, I will buy another TV from the company again without the logistic company. Thank you! read more

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Ron C.

266

7 years ago

I wish I could give Ramone and his staff more stars. These guys are the best, and their customer service is exemplary. Purchased a TV only to discover it had a bad screen. They not only offered me a loaner while it was repaired but ultimately found another of what I wanted, delivered again and set it up. Even the delivery guy, Gabriel Perez (gotta give him a little love) was on point and very professional. If you need a TV and want the best deals in town, with professional and courteous service, this is the spot, The HD TV Spot. You won't be disappointed. Chapél read more

Business owner information

Roman K.

Thank you Ron C.! We are happy you are satisfied with your purchase…

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Clayton D.

5 years ago

Had some problems with my first TV here but Danny and Roman made sure I was satisfied and got me a warranty replacement no hassle what do ever! Got a TV listed 1500 at that time for 800! This was back in 2018 read more

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Roman K.

Thank you for taking the time to leave us a review! We appreciate the…

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Yoli G.

8 years ago

Will never buy a tv from the big box stores again, so glad I found this place got what I wanted at a fraction of the cost. Tv is in perfect condition. read more

Business owner information

Roman K.

Thank you Yoli G.! We are happy you are satisfied with your purchase…

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Mane A.

6 years ago

It was a pleasure shopping in this place. The stuff is very friendly and helpful. They have quite good products for a reasonable price.

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Andi S.

8 years ago

Purchased a 75 " Sony Smart TV from HDTV Spot. Price was lower than Best Buy or Costco. Roman the owner was friendly and helpful. The TV was delivered on time. Grant and his helper mounted the TV. The two guys had a long drive to our house but they arrived with a friendly and professional attitude. They did a very nice mounting job and we would highly recommend this company. read more

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Janelle J.

8 years ago

Saw this store on offer up. Decided to check it out. Dani who helped me was very upfront about the tv you are buying and is also very helpful. I had some trouble with the payment but he was very helpful and considerate. So far the tv i bought is really good. They have a 90 day free warranty when you buy. I added another 6 months warranty for $30 just to be sure. But so far, everything is working fine as he said it should be. read more

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A A.

8 years ago

Nice little store. Great selection. Good prices on name brand TVs. Left with a better TV than I thought I would be able to afford.

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Page 3 of 6

7900 Balboa Blvd
Ste D-2
Van Nuys, CA 91406
Van Nuys
Directions
(818) 861-5364
Call Now
Visit Website
http://www.thehdtvspot.com/

Hours

What time does The HDTV Spot open?

The HDTV Spot opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does The HDTV Spot close?

The HDTV Spot closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.The HDTV Spot closes at 5:00 PM on Saturday.The HDTV Spot is closed on Sunday.

Mon-Fri 11:00 AM - 7:00 PMSat 11:00 AM - 5:00 PMSun Closed

Payment methods

Does The HDTV Spot take Bitcoin?

Yes, The HDTV Spot takes Bitcoin.

Does The HDTV Spot take credit cards?

Yes, The HDTV Spot takes credit cards.

Indoor Amenities

Does The HDTV Spot allow dogs?

Yes, The HDTV Spot allows dogs.

Outdoor Amenities

Does The HDTV Spot have bike parking?

Yes, The HDTV Spot has bike parking.

Does The HDTV Spot have parking?

Yes, The HDTV Spot has parking options. Private Lot Parking

Other Amenities

Is The HDTV Spot wheelchair accessible?

Yes, The HDTV Spot is wheelchair accessible.

From the Business

Specialties

We are a discount TV store offering warranty-backed, high-end TVs at the lowest price, guaranteed

History

Established in 2004.

The HDTV Spot has been offering unbeatable deals to thousands of satisfied customers since 2004. Every TV is put through a battery of tests, and includes an in-house warranty.

Meet the Business Owner: Roman K.

TV specialist and electronics expert

Ask the Community - The HDTV Spot

Do you have some Sony a9f or a9g?

We will have A9Fs arriving in our showroom on Monday. All TVs can be ordered through our website thehdtvspot.com

View question details

Do you repair HDTVs?

No we do not

View question details

Don’t See Your Question? Ask Away!

Review Highlights - The HDTV Spot

“I've been telling all of my friends about this place and how the owner, Roman, stands behind the TVs he sells.”

Mentioned in 49 reviews

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Bazaar Liquidations

4.0(27 reviews)

2.0 mi•Northridge

This is a great little place to get all kinds of things really nice stuff for your patio,…read morehousewares, self care products and makeup haircare items, vitamins and supplements, even clothing and sneakers. They have so much stuff and the prices are great. The people who own it and run it are so nice. I discovered it one day on a walk in my neighborhood and I've been back three times since I absolutely love this place if you haven't checked it out and you like quality items namebrand items at a very affordable discounted prices. No one really wants to pay retail and we all want a bargain on quality goods. Check out Bazaar Liquidations! You will be glad that you did.

Expired items, prices not low enough for the rude treatment of customers. Abrasive, snarky,…read moreinconsistent, all around fail. A terrible garage sale on its best day. Guessing the positive reviews are fake. Won't last.

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Easy ups

Hotel Surplus Outlet

3.7(121 reviews)

0.5 mi•Van Nuys

•$$

If you need a couch, definitely go to this place. It has a great variety of gently used furniture.read more

For anyone interested in reducing carbon footprint, some of the best options are liquidation…read morecenters. You may not always find what you need, but you just might find something you didn't realize you wanted, at a fraction of the cost of splurging on new. Yes, some items are coming from hotels, such as what you find here in Van Nuys, but those also can be items built a little bit better that mass produced cardboard. Not always, but sometimes. I love Hotel Surplus Outlet as a place to peruse a few times a year, especially if I want an interesting piece of art, or a chair I won't find at....Hmmm, where DOES one go to find a chair these days, Wayfair??? Anywho, HSO is also a good place to pop into if you host gatherings more than a couple of times a year. They have quite a few items from hotel kitchens and room service, think chaffing trays, as well as dishes of varying styles and sizes, all usually in multiples. If you need to furnish an apartment or home on the cheap, maybe starting with dishes and utensils, this is a good option. Also, check them out for used weight room equipment, treadmills and stationary bikes. Some of my friend's best long-use bowls, I recently found out, came from HSO. I didn't even know she enjoyed coming here as well! If you work with electronics, there are many kinds here and I would think at least some could be used for spare parts for repair shops. Patio furniture? Lighting? Bedding? Artwork? Mirrors? Hey! Need a landline phone??? Come check out HSO. When you walk in you will see a few pieces to gradually introduce you and prepare you for what's to come. There's also a front desk if you were wanting to ask about something in particular. If you just want to leisurely walk through and get inspired, you are welcome and not trailed with a salesperson nagging at you. Some days I don't find anything but inspiration for what my house COULD look like if I cleaned it, but most of the time I just like seeing if there's anything I didn't know I needed. Last September I was looking for a MCM style bar cart. HSO had quite a few, but not exactly what I was looking for. Tip: If you do see an item, make sure there isn't more than one. They'll each have a slight flaw, but some aren't as obvious as others, which gives you options to choose what you like best. This is also a good source for used work desks and chairs, if you need something simple for a small space - think hotel room desk areas. Also, they do have some interesting headboards and living room consoles. Hotel Surplus Outlet is an interesting - and HUGE selection. Check them out next time you're in the need - or want - of something for your home or office. Cheers! "CC"

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Damage occurred after purchase, , the corners were not protected when wrapped by the business‍

The sign

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Sherman Oaks Galleria

2.5(311 reviews)

4.5 mi•Sherman Oaks

•$$

I have been visiting Sherman Oaks Galleria for way too many years. Since my son was probably 6 or 7…read moreyears old. We have a lot of great memories and photos at this place. It has a lot of different types of restaurants, a gym, Burke Williams (massage parlor), a movie theatre, that's huge. Unfortunately some of the places have been shot down like Frida, that used to be El Toritos before, Starbucks that is VERY IMPORTANT to some people, (not to me), plenty of other Starbucks's on every block is no longer there. Cheesecake Factory, along with so many other eateries, a snack shop, along with Buffalo Wings, P.F.Chang is still there. I am not going to name one by one what's there and what's not. All I can say is that everyone over there starting from the security guards are nice, helpful and friendly. It's a big structure based on 3 stories. Same goes for parking. Yes, I agree with some of the Yelpers that the foot traffic has diminished a little bit. That also depends what day and time of the week you go there. I was there on 6/17/26 around 12:10pm and there were a lot of people everywhere. Established back in 2001 and is till a nice place to go solo, date night or have tourists visiting this lovely, big, charming Sherman Oaks Galleria.

The Sherman Oaks Galleria is very nice and inviting, but sadly, it lacks energy; during a recent…read morevisit, we found the mall empty of visitors. It was a strange aight indeed. The exception was the Cheesecake Factory, which was not crowded, though there were 10 to 15 other diners. Validated parking is available if you dine at one of the few remaining open restaurants or businesses.

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Inside the Galleria

Galleria

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A1 Liquidator

3.8(44 reviews)

2.3 mi•Reseda

This was very disappointing. It is advertised as 40-80% off retail, but the prices were…read morelike....retail. $5 for a composition notebook. Not canvas cover or anything. Just a notebook. Whiteboard markers $7. Similar pack at Target right now - $9. They have last year's Target holiday pajamas on sale for $13, but Target has this year's on sale for like $10 or less. The good deals seemed to be on party decor.

I've seen this place advertised so much online that I had to come in and try it myself. They…read moreadvertise being 40 to 70% off retail value but that's definitely not accurate for all their items. They location is huge and a tad bit disorganized. I feel they try their best to theme things and put them in order but some items are out of place. A majority of items I looked at were broken or open boxes with missing pieces, but there are good finds here. You just really need to dig and look. Most of their items are target and Walmart items and looked familiar. I wish the clothes was easier to search through. They throw it all in bins that are "labeled" but nothing was in the right bin. If you need appliances such as a microwave, or need power tools, or a dish washer, this may be a great place for you. Just check to make sure it works. I left with some highlighters for my office and some new pacifiers for my baby. They have diapers here as well as bottles and other baby items. The service was just okay here. Nobody greets you and aren't super friendly at check out. They do have a reward program you can sign up for to get additional deals later on.

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Record player at great price, they tested it for me

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Westfield Fashion Square

3.5(423 reviews)

5.4 mi•Sherman Oaks

•$$

First-time visitor to this mall, and I really enjoyed my visit…read more Some of the big names in the retail world have stores here, which was a nice surprise. Stores such as Apple, Aldo, The Gap, Banana Republic, Bed, Bath & Body, Bloomingdale's, Coach, Express, Hollister, Macy's, Vans, and many others. The mall is a good size, very clean, and well-maintained. The food court was extremely clean, comfortable, and somewhat fancy-looking, with plenty of tables, benches, and chairs to sit and relax throughout the mall. Friendly employees can be seen cleaning throughout the mall, assuring that this place is kept as spotless as possible. Free parking is available both in the parking garage adjacent to the mall and in non-garage parking on the east and south sides of the mall.

This mall has unsafe bathrooms and needs to up their security asap. Today was the second time I…read morewent to the family bathroom and there was a grown man (without a family) in the restroom using it as his private toilet and when he came out he left the bathroom a mess, toilet clogged and all, so the line of children waiting for this jerk couldn't use it. It was truly disgusting. I've complained this time and last time this happened (homeless man in one of the nursing stations). There should be security in the corridor, especially given that it is right next to an outlet to riverside drive. Westfield, you need to care more about the families and women supporting your establishment!

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Northridge Fashion Center

3.4(426 reviews)

3.6 mi•Northridge

•$$

My favorite mall ever! Is this party because it's a mere 10 minute drive away from my house?…read moreProbably... but that being said I love the Northridge Fashion Center. I enjoy getting a drink occasionally from Agua Cabana on the second floor, and the perfect mall snack is an Açaí bowl from Bearies on the first floor. My favorite stores include - Pop Mart, Box Lunch, Sephora, Bath & Body Works, Miniso, Hot Topic, Hollister, Old Navy, Journey's & Sophi's Cosmetics. It's a smaller mall but it's local & always a solid place for a hang out. There is also many on site restaurants that I enjoy such as Yard House, LongHorn Steakhouse, California Pizza Kitchen & Red Robins. There is also an Escapology located here outside the mall which is great as an interactive experience. The workers I've encountered here are typically very friendly & the mall is kept very clean.

Malls seems dead now, fashion nova is gone (that was number # 1 store there) lol. I feel like the…read morefood court could have better options, won't lie I come here when I am in a rush more so. I typically like Topanga Mall. But over all Northridge has a lot of memories from when I was a teen lol. It was better then.

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Inside the mall on the first floor

Parking lot

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The mall

Boulevard Shops

5.0(1 review)

3.0 mi•Northridge

This is a great shopping center with different food and drink places to choose from. The parking…read morelot is a hit and miss depending when you come because it can get busy. It got better than before so there are more open spots now. So far I visited Bon Bon Tea House, Ubatuba, Pho 22, Micheladas Mex Grill and Hanoo Kalbi. I had great experience at all the places and wouldn't know which place is the main attraction here. Bon Bon Tea House is pretty popular and I think the Korean BBQ Hanoo Kalbi. There also a tanning place and massage as well here. There used to be an ice cream place but Cafe 86 took over the spot.

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The billboard sign

Pho 22

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Parking spots

Northridge Suits & Tux

4.5(655 reviews)

3.4 mi•Northridge

•$$

Locally owned & operated

Family-owned & operated

Miguel will be our suit guy forever, no question. I genuinely enjoyed working with him! He is so…read morekind, a good communicator, and clearly experienced. You can tell he's been doing this a long time and still genuinely enjoys it. We walked in and were greeted by a friendly lady on the sales floor, who connected us with Miguel. We had no idea what we were doing, and he walked us through the whole process. Miguel was happy to accommodate our exact needs, match swatches, fit preferences, budget, and timeline. He eyeballed the size and nailed it pretty much on the first try! I never felt like I was bothering him with our nitpicky requests or preferences--he actually seemed excited that we were willing to express them, so he could be confident we'd be happy with the end result. So quick, so painless, and not at the cost of quality or for an absurd price. At no point did I feel like he was upselling or trying to push us towards more expensive options, or misrepresenting the costs. My partner normally dislikes shopping and fashion, and was hesitant to even go today, but we really needed to get him a suit for a wedding next week. After we left, he called it one of his best shopping experiences to date, and will happily return to Miguel's care the next time he needs anything.

Talk about a "Lifesaver," had a fashion emergency on the day of an interview with a prospective…read moreemployer at 2PM, and at 8am realized none of my old suits or business casual attire fit. I have been working remote for 6 years, and the body changed quite a bit! I drove to Norhtirdge suits & Tux, I've always had a great experience with their team. Met with Andrea first, who then had Moses help me. Within moments he selected a few suit choices for me, and I chose one that fit my immediate budget. Moses tailored it himself, it looked and fit perfectly! It took a little under and hour to get in and out. My interview went very well, wore the suit again for a 2nd interview and the manager I met with said, "You dressed for the position you want." I'll be will be going back to see Moses for shirts next. Thank you for averting a complete fashion disaster, I deeply appreciate the immediate service, compassion and empathy your team showed me.

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The Plant

3.5(8 reviews)

3.1 mi•Panorama City

Welcome back, welcome back…read more After many years of avoiding the plant from various experience from it's Regency having broken ticket machines, seating and major issues. From the high security in Home Depot and date feel to it's complete revamp in more recent years. The Plant is a huge open mall shopping center with major stores including Burlington, Ross dress for Less and Home Depot to name a few. They have various mall classics such as GameStop, GNC and Starbucks For eats you have OneHawaiian BBQ, Blaze Pizza, Chipotle and In N Out to name most There's Petsmart for your pet needs. Sally Beauty aka Sally's for your hair care needs. I've been to Regency more this year than I have in the past 10 and dig the GameStop, appreciate The Gap as well as the L.A. Care Community Resource Center (formerly where the HomeTown Buffet was back in the day). There's so much parking in all direction including behind, on the Regency side. Great affordable clothing, comforts, services and food. It stays busy, but rarely feels overwhelming. It's very close to the Van Nuys Train Station for the Amtrak + MetroLink and being off Van Nuys Blvd it's connected to a lot of local LA Metro busses/services like LADOT DASH. Enjoy the power of The Plant seven days a week, see individual places for their hours.

I don't spend much time here but on occasions, I'll pop over to some of the stores. It's decent…read moresize strip mall with a good selection of chain stores. The biggest being Home Depot, Ross and Burlington. There's an also smaller stores like 5 Below, Sally's Beauty, Petsmart, Ulta Beauty, Gap outlet and Old Navy. There was Party City but it recently closed a couple months ago. Not only that, it also house the Regency Theatre around the back. There's a few food options, more chain places but In and Out being the top contender. Besides that, you have other chain's restaurants along the strip of Van Nuys Blvd. There loads of parking spaces available which comes in handy. Both for the strip mall as well out back where the movie theatre is. Across the street is Living Spaces. Another chain stores for furniture. It's pretty massive and I believe it's affiliated with the plant.

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Restaurant Depot

2.7(107 reviews)

1.3 mi•Van Nuys

•$$

I've been coming to Restaurant Depot for 3 years now…read more Membership is not required and can be given a day pass, under the circumstances that returns can't be made ( all sales final) In order to have a membership you must be a business owner or have an LLC and provide proof. Plenty of signed parking and parking lot is always full of shoppers. They have everything you can possibly need in regards to having a large event and catering to your guest. Personally I come for their large quantity of steaks, chicken and ice cream. They have large tortillas for the big burritos to make at home. Thrifty ice cream available, Saratoga water, liquor as well but you need a membership for liquor or alcohol. Prices change daily on items and usually a lot of sales. Great service, in n out in under 30 minutes tops.

They won't give you credit if they didn't deliver something. You have to call and check with them…read moreand speak with the worst customer service in the world. What a shame of a place. They stole $200 from me

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Grass fed ribeye

Interior of building check out lanes

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Jodie M.

5 years ago

It is really a ZERO stars but there is NO option. This place does not use any names. There is no manager or owner and children answer the phone. If you google them you cannot find the owner's name or a manager. There is a name of Roman K. in one link but that isn't a full name. According to another link the so called company is worth 5 million dollars. How can a company that is worth this much money-NOT have a name to the OWNER? They hide a tiny link to a policy of NO REFUNDS at the bottom of the page and even after talking to about 10 different people today, no one mentioned the policy to me even though I was asking for a full refund of the money they stole from me two days ago. Yes, they are thieves and frauds and have no actual owner or manager for the company at all. I asked each and every person I spoke to and no one ever responded but would try and direct me in another direction so they did not have to answer the question. The last call tonight was a child who answered the phone stating they were the age of 21 but sounded like my 14 year old child. Each and every person that either spoke to me or emailed me (no names in the email responses) felt like they had no customer service skills because how can you answer a phone for a business and not be able to direct me to the manager when I have an issue with my order. Then the one guy who called me and didn't give me his name either, actually hung up on me and yelled at me telling me I was wrong about the fake tv they were sending me. I also did not know that these tv's were re-boxed and returned to a store- this is not what the advertisement showed me that I clicked on, it appeared as brand new- no mention of it being returned in a box previously. Lies, fraud and scammers- that is this company...never should have been able to make the amount of money off people that they have by scamming them and not having a legit business- SCAM--FAKE Business!!! I am out $110 because of them and now can't get my kid the tv I wanted to for their Christmas present now. But the worth 5 million dollar company? - big fake money banks could care less about others--just out to scam and make money off every single naïve person (that I even purchased from them as I went off the fake BBB report--how do you get a report for a company with no owner I will never know)--a company that is worth this much would do everything possible to keep customers- not tell the customers they are wrong and argue with them over and over and over again. These gen z and millennials pretending to have a real business with no customer service training- maybe worth 5 million now, but next year could be out of business due to their terrible customer service skills and shady tactics to hide and not be open and transparent- people can feel that energy and don't trust places like this--it might take some time, but I am sure it won't stay in business with the bones of this fake company on super shaky and non-transparent ground- ***UPDATE--a few minutes after I posted on here, I received a refund FINALLY. While I appreciate finally being listened to in my request for a full and complete refund which they did, I should have never had to go through everything I did yesterday and today (5 straight hours of emails and phone calls) as well as be treated the way I did by every person that answered the phone, called me or responded to an email- mostly those who called me and responded to my email- probably was Roman K.--the founder and owner with no last name on here or anywhere on the internet connected to the business--I am tired and having every employee not give me a name the entire time----IS STILL a problem that others might want to consider--it doesn't make any sense and screams still of fake business to me. 6:45 pm CST-ANOTHER Update: another response from (WHO?-I do not know--the man behind the curtain in the wizard of Oz?-the world may never know)...and the response starts off with: "You are crazy! We refunded you in full." in response to an email I sent them like an hour ago and they just refunded me 5 minutes ago and never said they would refund me in any conversation today. I think at this point, it is basically just gas-lighting me. Still not a fan-at all. ---12-3-21: My response to Roman below- I never got a name of a manager OR the owner from any of the over 10 people I interacted with yesterday and they day prior. ***To clarify- I called 15 minutes after I placed my order and spoke to someone telling them specifically that I wanted to "cancel" my order and wanted to make sure this happened BEFORE they shipped my order out. The website says it can take "days" to be ready to ship BUT I received an email 6 to 7 hours later that my order had already shipped. So, where did my message go that I gave to the person who answered the phone? ---Long story -short...Roman is lying and they were very mean throughout the process to the point it was traumatic*** read more

A F.

5 years ago

I ordered a TV from them online. It's likely that the store experience is completely different, but, simply put, this is the worst purchase I've ever made in my life and I'm now stuck with a lesser product with no recourse after having my e-mails ignored and getting hung up on by an associate. The problems started early on. The HDTV Spot handles its deliveries via the most terrible delivery company imaginable, CEVA Logistics. I scheduled the delivery online and they refused to deliver it and wouldn't tell me this. We had to call and hold for nearly an hour to get a person on the phone to even get the actual delivery scheduled. When I actually got the TV, I was appalled. Either it was horribly damaged in transit (which is possible, given how horrid the delivery company is) or it was not inspected. There was a clearly visible red light that I could see on the screen, among several other very noticeable issues, including a couple of damaged spots on the screen itself. I emailed them to try and get a replacement sorted. However, The HDTV Spot doesn't answer emails. We called and left messages. The HDTV Spot also REALLY doesn't like to return phone calls. We learned to call at a certain time of day when a gentleman named Kay would answer. Kay promised that they would get another TV in and ship it out the next week. I waited. Nothing. Called back, Kay said the TV was no good, they were getting another one. He made no effort to convey this while I waited. This lasted 2-3 weeks. I got my credit card company involved. After that, the business contacted us and let us know the TV was going to be on its way Eventually, we did get the tv, but it took over a month after I received the first one. Dealing with CEVA the second time was pretty much the same. They didn't want to deliver and we had to call again. We got the TV and, yes, it was a lot better. I had some issues with it still, but I desperately wanted this to be over. We didn't want to play phone tag with Kay anymore, we didn't want to wait days for CEVA to deliver the TV after it had been sitting in the warehouse. But, over time, I noticed more and more issues with the replacement TV. There's a cluster of dead pixels on one side, the backlighting is horribly uneven in certain parts, and most egregiously, I can see what I suppose is a grid of LEDs visible behind the screen. As I became more familiar with this, I started to notice it all the time. I write reviews on media for a living, so my TV is necessary to me. While going about my day, I'm frequently impacted by its issues. Before the three-month warranty was up, I'd had enough and decided to go through it again. I e-mailed The HDTV Spot with a description and pictures. No reply. We had to call a few times to get Kay back on the phone, which he didn't seem happy about. I have a hearing issue and tend to do all my communication via typing, so I need to have a relative help when I'm forced to make phone calls. While having my relative attempt to relay the issues, Kay started insisting that there was "dust trapped behind the screen" and that it was somehow my fault. From what I can gather, my relative and Kay got agitated while speaking to one another which resulted in Kay hanging up on us. My e-mail was never replied to and Kay never made any attempt to contact us again. The three-month warranty window passed. Now I'm stuck with a TV that I'm horribly unhappy with and there's nothing I can do. If you're ever considering ordering online from this company, I urge you to reconsider. I can't exactly buy a new TV now, so I'm going to have my work impacted for the foreseeable future due to this poor purchase decision. I wish I would have spent another few hundred on a brand new one so that I could have avoided this. The price was decent, but I should have known better. read more

B. S.

5 years ago

BUYER BEWARE!!! These guys will lie, cheat and literally try to steal your money. Website says your TV "will be guaranteed to be 100% functional." Turns out that's a lie. The truth is their "Limited" Warranty "does not cover up to .01% pixel outages." So in a TV with 4,000,000 pixels, apparently up to 400 of them can be broken and they will sell the TV anyway. When I complained about the broken pixel on my TV, they blamed Sony, blamed OLED technology, accused me of "bullying" them by quoting from their website, and argued that everyone who writes negative reviews about them on Yelp! are people like me "who throw a fit over not getting their way." It's true, I do get mad when a store sells a defective product and refuses to even admit they did wrong. I told them I was disputing the charge to my credit card and shipped the TV back to them. They lied again: They told the credit card company that I had "not contacted [them] or allowed [them] to remedy any issue." One more lie: They told the credit card company that I had both their "funds and the television." Luckily I kept copies of my emails and a copy of the shipping records to them. I got my money back. The really sad thing is that they probably will sell this same defective television to another fool like me, and when she/he complains they will lie some more, try to keep 10% of the amount paid, and just keep going. A sleazy business model based on deception. read more

Jesse P.

2 years ago

**Avoid HDTV Spot - Bait and Switch Tactics, Poor Service, and Defective Products** I ordered a TV from HDTV Spot, and my experience has been nothing short of a nightmare. Initially promised a 5-7 day delivery, the process dragged on for over two weeks with almost no communication from the company. When I finally managed to get a response, I was informed that the model I ordered was out of stock and was pushed into accepting a different model, which felt very much like a bait and switch. Upon the TV's arrival, I discovered a significant defect--a vertical line running down the screen that severely impacted the viewing experience, rendering the TV almost unusable. I contacted HDTV Spot immediately, only to be met with silence--no replies, no resolution. This situation feels like a clear case of taking the customer's money, delivering broken merchandise, and then disappearing. Their customer service is non-existent, and there seems to be no regard for the quality of the products they send out or the satisfaction of their customers. I strongly advise against purchasing from HDTV Spot. If you're considering it, please look elsewhere to avoid the frustration and disappointment I experienced. read more

Gordon S.

7 years ago

The HDTV Spot is a great place to get your HDTV/3DTV sets! I bought a 3DTV Sony 55X930D from them from ebay December of 2017, and at that time I was getting a surgery on my back, and I asked them to hold it for me for a few days, possibly a week. Sadly, it took me 3 months to pick the set up due to complications with my surgery, and the entire time they held it for me and were awesome about it, and they kept it in great shape the entire time, and I am so grateful for their patience, and professional attitude that I went back and bought another set of the same type about 3 months ago! I love these 3DTV sets, and the HDTV Spot store. The people that work there are very nice, and they helped me get the tv in my car, and I am so happy about the place that I plan to go back again and get another 3DTV set from them sometime in the near future! I recommend their store to anyone that wants a great HDTV/3DTV set for a great price, and if you have any questions I can guarantee that they know the answer! If your looking for a great HDTV or 3DTV set, there is no better place to get it from than the HDTV Spot! I could not be happier with my purchases, Thank You! read more

Jeronimo E.

5 years ago

I purchased 4 TVs online from The HDTV Spot Team. Order 3054 on December 6th for $600. On December 10th HDTV sent me an email saying they canceled my order and had refunded me in full. The refund never happened. When I reached out to them they asked me to wait since it would take a couple of days to reflect in my account. Then they claimed that it was QuickBooks fault and gave me a generic number to reach out to Quickbooks to figure it out myself with them. HDTV didn't even provide me the name of a person in their company to follow up on this. They even try to help. I trusted their website, whatever happened to my money is their responsibility, not mine. I did my part of the agreement. Y paid for the TVs, they didn't fulfill the order. It is not MY problem as they claim, it is their problem. I had to purchase other 4 TVs for my small business and now I am $600 negative because of their irresponsibility and lack of accountability and good faith. read more

Samantha W.

10 years ago

About 2 months ago I purchased a TV from the HDTV spot. It was the best experience I have ever had. The customer service was great the owner was great the salesman was great and the TV that I purchased is the best TV I have ever owned in my entire life. I would recommend this store to anyone who wants to buy a TV for really good price that will work for a really long time. I purchased a TV with a small blemish and it's like it's not even there. Roman the salesman told me that the blemish wouldn't be noticeable and I had my suspicions and thought maybe he's just saying that to sell the TV. But no he was right I have never seen that blemish again when I'm watching my TV it's like it's not even there and it's the best TV that I could ever purchase. I got a 65 inch ultra thin TV and it is the best TV ever. Thank you the HDTV spot I will be back soon for my next TV! read more

Max F.

10 years ago

I just moved to California from Utah and was in need of a TV for cheap. I couldn't find what I was looking for at Best Buy, Audio/Video Center, and Target that fit within my budget. I went on Craigslist to checkout what was on there and came across The HDTV Spot. Long story short these guys are awesome! I was able to demo any TV I wanted to and in addition I got to check out the 3D functions the TV I was interested in had to offer. I ended up leaving with a 43" Sony 4K for my bedroom and a 65" Sony 4K for my living room. My kids are happy they're able to watch all of their 3D Blu-Rays now and I'm really happy with the excellent service and all of the money I saved by checking this place out! Thank you guys for answering all of my questions and being patient with me so I was able to find the right TVs for myself and my kids! read more

Ramana S.

9 years ago

Best service by HDTV Spot - Oscar. I had bought a Sony LED TV over 4 months ago and last week it had a problem with the picture. Since the 90 day warranty from HDTV Spot was over I started calling places to get it fixed. I Spoke to a few and even sent videos of the problem. 1 company said, the LED screen is busted so junk it. Another guy said it will cost him $225. I went back to HDTV Spot and asked Oscar to help me. Even though my warranty period was over, Oscar and HDTV Spot owner was kind enough to take the TV, get Sony to take a look at it and repair it. Seemed to be a $20 buck loose connection. I was not charged anything. One of the best companies to buy TVs as their service is the best. Oscar / HD TVSpot. Thank you. read more

Lessie J.

5 years ago

Happy camper! Ordered the tv online, but first called to make sure they are legit. They are!! So many cons out there. Kay in sales was absolutely outstanding, he knows everything about the TVs he's selling and had the right answer for everything. I was between 900h and 950h Sony led. After speaking with Kay I quickly figured out which one was better for me! Shipping took a little while which is also understandable during these times. I highly recommend all my friends and family to the hdtv spot they are the best out there. My tv is amazing perfect shape! Packing was fantastic, they add an extra layer of support to the screen by placing a cardboard sheet in front of it, great idea! Will be back for my next TV! read more

Jose H.

8 years ago

Saw them on Craigslist. Came in today and purchased a xbr75z9d 75" Sony Bravia smart tv ! Staff was more than helpful and extremely honest. The best part about it all is that I saved 50% from any big box store that I went to. Right before going to the HDTV Spot I saw that frys had the tv open box and when I showed up the tv had huge scratches on the screen, no remote, nor stand. I accidentally came across the HDTV Spot and they had the tv I was looking for for half the price... no scratches, had the stand and remote. Just got it mounted by their install guy grant and I couldn't be happier. If you want stand up service and an honest small business.... the choice is very simple... way to go Danny and Roman !!! read more

Maria F.

1 year ago

I paid $300 for a Sony 43X85K 120Hz TV after confirming the listing and messaging with the seller. However, after the deal was made, the listing was changed, and I was given a lower-end Bravia 3 model instead. I have screenshots of the original listing and our conversation, clearly showing this was a bait-and-switch situation. When I asked for a refund or an exchange, I was ignored and then blocked. This is deceptive business practice, and I'm disappointed by how it was handled. I've filed a formal complaint with consumer protection and will be pursuing further action. I strongly recommend others use caution when buying here and ensure everything is documented. What you see may not be what you get. read more

Rick R.

10 years ago

I researched and found THEHDTVSPOT for Sony HD Tvs. I decided I wanted a 4k sony, 55 or 65 inch. The prices and inventory are clearly listed at THEHDTVSPOT. I thought surely, this is some kind scam as I could not find any poor ratings. When I go there and met Roman (the owner), I see why there are no poor reviews. Roman knows his inventory, knows exactly their capabilities and features. I could not be more pleased with my purchase and with the service from Roman. I am in the professional broadcast business and have been for all of my professional career. I cannot recommend THE HDTVSPOT highly enough. I did not expect this level or customer service and great prices. Rick read more

Christine F.

12 years ago

came into this store saturday afternoon to purchase a tv for mom and i couldn't be happier. the store is packed from floor to ceiling with tv's i was amazed. mario helped me pick out 3 different tvs and after seeing them on i picked the 40" samsung- it had the best picture quality ive seen. i ended up purchasing a warranty for her tv since she always seems to have trouble with electronics. it's a smart tv and i told the man at checkout my mom might have trouble learning to use it and he gave me his card and told me to tell her to call him and he will walk her through the setup. went above and beyond what i would have expected from a small store front, thanks again!!! read more

Robert G.

9 years ago

What the other reviewers say is really TRUE!!! Friendly, informative and helpful staff. I was looking for a sound bar for my workout room. They had a brand name that is well rated and sells for $400 on Amazon for $200!! HALF PRICE!!!!!!!!!!! I asked them to let me take the sound bar I was buying out of the box, and then I forgot the accessory pack sitting on the counter...... AND I live in LAGUNA BEACH, a 70 plus mile drive to go back. They popped the package in the mail on Monday (I made the purchase Sunday) the next day and I had it on Tuesday(TODAY). I would not hesitate to shop there again next time I was looking for electronics. read more

Kobe A.

10 years ago

This place is very awesome! Roman takes his time to tell you every issue with whatever Television you want and offers you various options. He is not pushy like most sales people in most shops. The best part is that all their products are open boxes and not refurbished as like other shops. Berto the driver is very cool and collected and even after delivering your television takes the time to turn it on and help set it up to make sure all is well. I will not buy any television anywhere apart from here, I highly recommend this place to anyone who wants quality television with best pricing in California. Kobe read more

Monica F.

11 years ago

After shopping around for a new 65" smart tv for my living room at Costco, Best Buy, and Frys, I decided to stop by the HDTV Spot. I had a good idea of what TV I wanted after spending hours in the big box stores, but Raphael was nice enough to show me a few other models. I was so impressed with the prices, I ended up leaving with 2 TVs and stayed under budget! I bought the Samsung 3D 65" I wanted for $1000 less than I could find anywhere else AND a Sony 55" 4K that was on sale for $999 for my bedroom. Amazing service, and the TVs look great! I will definitely be back! read more

George O.

4 years ago

After reading all reviews. I am very scared to buy a TV from you! I have had enough problems with contractors scamming me. Had to take two of them to small claims court which I won. Also took my homeowners association to small claims, which I want. I am so scared anything I do anymore! If I bought a TV from you and it did not work right. Within a week or two I would expect my money back if I would want it. And no, 10% stocking feet. Or get another TV. Same model same price. Customers should have a choice. George Owens59@yahoo.com read more

Steve F.

11 years ago

Buy with confidence! The name says it all if you are shopping for a new HDTV then this IS the "spot" These guys know their stuff. I couldn't be happier with our new 65" Samsung they made it fit my price range and I wound up buying additional bells and whistles including soundbar and wall mount! They have everything you need in one "spot" and are willing to take the time to educate you if you have questions! Again make no mistake HDTV Spot IS the "spot" for all your HDTV needs! I will be back guys and thanks again to Yoel and Roman! read more

taylor b.

2 years ago

I recently purchased a 77" OLED TV from this store, and I couldn't be happier with the experience! Not only did I get an amazing deal half off, which was incredible but the staff made the entire process comfortable and stress-free. As a woman, sometimes tech purchases can feel overwhelming, but the team here was patient, knowledgeable, and made sure I understood everything about my new TV. They truly went above and beyond to ensure I was satisfied. Highly recommend this store for their great prices and excellent customer service! read more

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64 The HDTV Spot reviews that are not currently recommended

Why does Yelp recommend reviews?

64 reviews that are not currently recommended

The HDTV Spot - electronics - Updated August 2026

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