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    The Home Depot

    2.9 (35 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    S R.

    Do not buy appliances from Home Depot, or any other big box store, and do not buy the warranty either as they do not honor the warranties and make excuses and give the run around. Basically they pay people to give you the run around instead of putting that money into fixing the customers problems. I am very disappointed as I've spent the last month getting the run around from Home Depot and Samsung. Today the Appliance technician left after stating that Samsung said they will not cover the damage. So basically i have a damaged Stove and they got my money and thats thats. I will be making a LOT of noise all over social media regarding the absolutely HORRIBLE support by Samsung and Home Depot. The Pics below show the blatant damage on the lower left hand side of my stove..

    New self check out
    Jan R.

    I went here for a vanity for the bathroom. I saw it online and I went to the Home Depot near me but they didn't have it. The website said that they had one available in Johnston. When I got there it was the display and of course I didn't want that and they wouldn't sell it anyway. A woman name Patty helped me. She was extremely helpful in finding the vanity that I wanted at another location about a half hour away. I also asked her about a granite vanity top with sink. I had purchased one in the past from Home Depot. She found them online for me and showed me how to find it myself. She was extremely helpful and very very pleasant.

    What you'll find at the (almost) top of the hill
    Ben S.

    Friendly and knowledgeable staff Convenient location The right size and selection I'm a big fan of outings to Home Depot, and this is my favorite of their local stores. They have a sensible, right-sized layout to navigate. Prices are what you'd expect, frequently with a handful of good "grab it" buys on certain items that are utilitarian and good to keep some spares on hand of (I use their orange HD buckets a lot); work gloves are another thing that get some good dump-bin specials. The garden area here is solid, and usually my pick for a faster check-out than the regular register area. Essentially, this is a store that will meet the local needs with relatively quick in & out capability and fair prices. As a bonus, my kids and I like driving up the hill toward it - they feel like we're storming a castle. So it has that going for it, too. Solid store.

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    7 years ago

    Thanks so much to Jack for staying late and helping me with my paint. great customer service and dedication! And he is very knowledgeable!

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Wilson in plumbing is the man he walked me through every piece needed to fix my sink.

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    Private Appliance Service

    Private Appliance Service

    1.9(21 reviews)
    1.8 mi
    $$

    The Rundown: local used appliance store with a friendly team, but requires followup…read more The Review: first impression stepping in was wow, quite the selection. If you're seeking an appliance, they probably got it, from residential items to commercial. Prices can feel a bit high for used items, but I recognize this is a local business and let's face it things are definitely more expensive nowadays. The team was very friendly- I needed assistance with a coin op washer we had purchased. They helped me troubleshoot and provided advice. Where things kind of fell down was followup was clearly not an importance. After troubleshooting I wanted to purchase a spare part which had to be ordered. Gave my info, was told would take a few weeks. Few weeks, nothing. Followed up after hearing no response and still nothing. While the crew was very friendly unfortunately the after service appears to be spotty - whether the smaller purchase just wasn't worth their time or what I do not know. So just be prepared to make sure very clear on time lines and expectations.

    UPDATE ON FREEZER May 12, 2026 My 1st review was written on…read moreNov 6, 2025 for a freezer that stopped working. Private Appliance FINALLY took the freezer to their shop, about a week after I posted that review, and after their 'diagnosis' they said they would need to replace the compressor at no charge to us. That seemed fair. So we waited...and waited...two weeks went by and after my husband called to find out the status, they said they replaced the compressor & scheduled a time to deliver it to our home. There would be no charge for the new compressor. The day came & went, there was no freezer delivered nor was there a phone call explaining why. We rescheduled another date for delivery and eventually got our freezer back (with the new compressor). It is interesting to note that the freezer was now missing 2 of the 4 internal shelves and Private Appliance said that yes, they had the shelve, forgot to put them back into the freeze and we could come get them AND PAY $150 for labor for swapping out the old compressor (what happened to the warranty coverage and "no fee"?). We decided to jury-rig some shelves in the freezer ourselves. Fast forward to today, 5 months later...after being away for a couple weeks we came home to a freezer full of thawed, rancid food...steaks, roasts, soups, sauces, shrimp, salmon...ALL THAWED and spoiled! We contacted a different appliance repair company & they sent someone out the very next day. After diagnosing the freezer on site, they determined that the compressor was NEVER replaced and was only filled with coolant, which apparently leaked out. The repair person explained how he could determine that the compressor was the original factory-installed one & could see where the coolant was put into the system. To say that were were scammed is an understatement. We will never step foot into Private Appliance again. Stay away from them. Spend a little extra money on an appliance. They are not trust-worthy, they have terrible customer service, they lie, they are unprofessional and should not be in business! Nov 6, 2025 Private Appliance of Johnston is not honoring the 1 year warranty on an appliance we purchased last year, a large standup - freezer November, 21, 2024. They indicated the appliance was NEW (why were the shelving racks dirty with what looked like food?). We have a written, one year warranty (parts and labor included) noted on the bill of sale to repair if the freezer fails. Private Appliance claimed we purchased it in Sept of 2024 & it was out of warranty, but when I sent them my bill of sale that is clearly dated Nov 21st, they had no recourse. As of mid Sept, 2025, the freezer stopped working and because we didn't know it stopped working right away, we lost a lot of food. Their repair person came to look at it once and indicated it might be the compressor, but could not fix it on-site. It would need to be taken away to their shop. After not hearing from the company, I once again called to find out when someone would come to my house to take the freezer back to their shop for repair. A pickup date was agreed upon but no one showed up. I had to call again to set up another pickup date...and the same thing happened. Then, they started NOT taking my calls. We have been communicating poorly since September of this year when malfunction first reported, in that they have not taken my calls and have not called me back more times than I can remember. I finally drove there to talk with them in person to resolve this matter and find out WHEN they would come take the freezer and repair it. They were supposed to come get it yesterday, and no phone call and no show. They have scheduled at least 4 times to pick up the freeze for repair and never showed and never called. I am concerned this will go on till after 11/21/25 and they will claim the freezer is out of warranty. We have just contacted Better Business Bureau to file a complaint and TurnTo10 for help!

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    Wickford Appliance Sales & Service - Broken glass inside the oven

    Wickford Appliance Sales & Service

    2.6(18 reviews)
    3.0 mi
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    8/4/22 - I am revising my review - Wickford did step up and return part of this charge, as far as…read moreI'm concerned it should have been done before I did a poor Yelp review. I think Wickford has good prices for their appliances and good delivery, they just need to get their customer service department to a place that we as a consumer does not to have to resort to poor review. Will I go to Wickford again, Of Course, because they do have a good representation of appliances. And I want to thank the manager for finally looking into this matter, it would have been better if you would have answered my husband's phone calls instead, but I give you credit for responding to my review. (Old Review) I am extremely disappointed with Wickford's customer service. We bought a refrigerator from them, the delivery went fine, but we were charged $139.99 for installation. The installer came took off a plastic piece and never installed anything. We understand they have to pay the person to come, but we feel over charged for this because they never replace any of the water piping for the new refrigerator. When we called for a partial they said they would call us back - we waited - we had to call them twice before we received an answer. There customer service is terrible and they do not care about the consumer.

    Beyond frustrating - they will not service ANYONE new and aren't helpful at all. Don't even bother…read moreanswering the phone anymore.

    Photos
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    Wickford Appliance Sales & Service
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    American Freight: Furniture and Mattress - Does top left look like any of the other photos?

    American Freight: Furniture and Mattress

    3.3(10 reviews)
    1.9 mi

    I'm really disappointed I have to write this review, but people need to know they're people out…read morethere who will take advantage. Last year I gave this company 5 stars on their Google page (Layla wa salesperson) I bought 3 rooms of furniture that I love. I liked it so much I decided to go back to buy a sofa for a friend as I had credit available to help them out. I found a sofa, sent a photo-it was a "YES!" Sofa was listed as $799 with tags indicating it was "Jedi". The salesman said he only had the floor model and noted a small inconsistency in color (it was hardly noticeable) but there would be no discount (weird, but ok) I went to pay but had forgotten my card/ID, so said I would return after work with a friends van. I happened to look online for measurements only to find the sofa I looked at in the store was called "Booyah" not "Jedi" with size and a $200 price difference. I was thinking, great now maybe I can buy my friend a coffee table or something. I went back to the store with screenshots of their website to show the correct sofa. The salesman adamantly refused to look, insisted that it was the jedi.... Even though it clearly was not because there's a difference in color and pillow pattern.... And then had the balls to say 'it doesn't matter anyway they're the same price" When clearly they are not. I drove an hour away to another store and it was confirmed I was 100% correct, but they did not have the sofa in stock....I left and ended up at Ashley Home Store...paid $900 for a sofa but wasn't lied to.

    They are NOT customer service friendly at all. Rude salesman. I would NEVER go back there again…read more Condescending salesman caused me to cut my shopping spree short because I already knew I did not want to give this man a one cent commission!!!

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    American Freight: Furniture and Mattress
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    The Home Depot - hardware - Updated June 2026

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