Same day service on my Maytag washer. He had the required parts with him when he showed up and had…read moreit repaired in an hour or less. I would definitely use his services again, if needed.

Quick fix and great service on a Saturday afternoon!! Our dryer works again!!…read more Thank you for coming out so fast!

Víctor is a rock star!! Nice to work with local folks and avoid the big box stores. Great customer…read moreservice

Okay, so the convenience of being able to pick out new kitchen appliances and leave with them is…read moreworth something. Center Appliances in Manteca offered just that. We brought our truck, picked out what we wanted, they helped load it up, and my husband installed them that evening. Win! They do offer delivery and install, through a third party they work with. It was fairly reasonable but we didn't want to wait. Also, you can bring your old appliances back and drop them off. They will recycle them for you. Subtracting one star because the sales person was bad talking the brands they don't carry. With a passion. At the end of the day, even if the brands suck, I'm not a fan of talking negative against the competition. "I don't reccomend it." Or "We don't carry XYZ because we only carry products we can stand behind" would be sufficient.

Excellent service from Nessar; He repaired an elderly gas…read morewall oven for us. We will use him again.

There's a lot to be said when the guy who owns the business shows up, doesn't knock you for trying…read moreto get your side by side to work, actually tells you that you saved him a bunch of time, and then proceeds to fix the problem, and doesn't mention if you were the one causing it. Nasser is one of the nicest guys you'll ever meet. In fact so good at what he does, I wanted to get this over due review in before I called him for another issue I'm having with my stove. Like he says, there's a saying in his line of work, "olden is golden." Meaning older appliances have fewer failure points than the new appliances. Call him and get it fixed.

Greg found our mysterious noise on or in our Washing maching. A broken bolt on a motor housing was…read moreour culprit!! He order the required part, had it two days later. He needed to remove broken pieces with a screw extraction tool, and completed placing Washer/Dryer into original locations. Greg was respectful of our property, timely, quality workmanship and friendly conversationalist.

Was very prompt after I called. Came with tools and solved my problem in a very short time…read more Gave me some hints on another thing I have going. I was pleased.

Carlos was very prompt in arriving for the inspection and gave us all the right advice on how to…read moreproceed

Carlos did an excellent job fixing my washer. He came out the same day, was very friendly, honest,…read moreand professional. He explained what the issue was and fixed it quickly. I really appreciated how reliable and straightforward he was. Highly recommend Carlos if you need washer repairs!

My washing machine was on the fritz and kept coming up with some "F1" code. Slowly, but surely, it…read moregot to the point where we couldn't even complete a load of laundry without this code coming up. Frustrated, I decided to call up my mom who has worked in the appliance industry for over 30 years. She immediately gave me Ray's number from R & M Appliance & Repair Service. One quick call and we had a time set for him to come out. He gave me a call the morning of to give me a window of time in which he'd stop by . He arrived within the window that he gave us and was able to diagnose the problem very quickly. He was very knowledgeable, and even gave me the backstory on why these units were having the issues that we were dealing with. The entire time he was very professional and my daughter even had fun watching him while he worked his magic. Not only did he replace the board on the washer, but he called in to Whirlpool so that it would be 100% covered by them (it's a faulty board that they're aware of, but because it doesn't pose a safety threat there's no recall). He was there for about 30 minutes and by the time he was done I was as happy as a clothes-washing clam. Ray was incredibly nice and very professional. I've honestly never dealt with a nicer repair guy before. I'd highly recommend him to anyone who's having appliance issues. This guy is awesome!

My GE Side by Side refrigerator/freezer wasn't cooling properly. I called R & M on a Friday…read moremorning and received a callback within minutes. I hadn't heard of the company before and am fairly new to the area. I hate cold calling repair guys, was leery of repair ads on Craigslist, and knew nobody who could recommend anyone reputable. I searched reviews on Yelp and read nothing but positive comments about R & M, so had to give them a shot. Ray asked a few simple questions over the phone to narrow down the problem. He ruled out larger issues and broke it down to 4 potential problems, along with an estimate of what each might cost. I asked about payments that he accepts. He responded "cash or check". It's nice to have options (i.e. I didn't have to run to the ATM). Ray came over that same afternoon. He was personal, professional, and patient with my numerous questions. Perhaps he should have received a higher wage for providing an education on the workings of a refrigerator. He showed me how he ruled out the other issues and luckily, he just needed to replace the heating element in the self-defrost system. With that not working properly, frost built up on the coils which caused poor air flow. No air flow = no cooling. I learned a lot and it was really interesting! My appliance was fixed the same day and the cost was very reasonable! Thank you Ray!! I'm happy to have found your company and will be recommending R & M if I know of anyone who needs appliances repaired.

------------------------------ Rating: 5/5 Stars…read more"I cannot thank Center Appliance in Tracy enough for their incredible service. My sister and I are senior citizens caring for a disabled man, and because we do laundry all day, every day, getting a replacement washer was an absolute emergency. We called Center and they helped us find a front-loading machine that perfectly meets our needs. From the initial call to the delivery, the experience was seamless. The delivery team was professional, efficient, and even cleaned up the area before they left. Thank you so much, Center Appliance, for taking such good care of us. Pete our Salesman knew exactly what we needed, and the delivery team Cameron and Kevin. So polite and patient with us. I would define thIs as "WHITE GLOVE SERVICES .

Purchased a GE refrigerator from this business on 9/19/22 for $3400…read more On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.