Always have what o need and always helpful. Today it was paper, potting soil and a plant for a friend. Convenient, Great price, easy in and easy out! Thank you Home Depot! read more

The store was very clean and the staff was very friendly and I thought the price for pavers I bought was good. Staff at this location were very helpful. read more

Not my first negative experience with Home Depot but I'm thinking this is the last. Purchased a solar battery and portable charging panel from them Nov 2025. Tested the unit and it worked on 3 occasions. Stored it properly, brought it out to test today for a new project - panel is dead. Ecoflow blames Home Depot; home depot blames EcoFlow; they tell me to come in and exchange, then call back to tell me I cannot because of their special policy of not carrying Ecoflow. Except they do, and they lie. so don't spend your money on Ecoflow OR Home Depot. Their customer service changes their policy by the second and they clearly do not respect their own policy on a 12 month warranty. read more

I visited on 3/26/26, and received exceptional and friendly service from Marcus! Thank you for helping me with my selection in the lumber area! Warm regards, Lisa read more

We had an outstanding experience today with sales associate 'Kyle'. Honestly, Home Depot has never impressed me with their customer service within the store. We have come many times and nobody offered to help. Today, Kyle immediately asked us if we needed help and proceeded to advise us on purchasing tile, grout, and tile adhesive. He was very knowledgeable and sincerely seemed to want to help. We hadn't planned on purchasing our materials today, but we went ahead and purchased everything- at some great prices. Kyle is definitely an asset to the store read more

The Home Depot - Our tile - Nurseries & Gardening Near Me - Peoria, Arizona

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Horrible customer service! I went in the doors 10 mins before they closed to get a specific bit, and found it locked. I asked for help, and had two people come to look at the lock, and walk away. I stood there for 10 mins until I pulled someone over again. Another gentleman walked up and said "everyone that has that key has gone home already" Thanks for wasting 20 mins of my time. I'll go find another store! read more

Shout to Andy who helped my husband and I with drywall purchase. Thank you Andy for the very helpful customer service!!! We appreciate you!! read more

We went to buy a doggie door flap. The customer service person told us the Home Depot door flap would only fit an "Ideal" product which only Home Depot sold and directed us to Petsmart or Petco who neither sold the product. We went again the same day and asked to speak to the customer service person and they paged Ed who never showed up. In the meantime a very nice older gentleman showed up and realized we needed help and offered to help. Although that was not his specialty, he was extremely helpful and even opened the box to show us we could use the Home Depot product with our previous door. He was very patient, answered very politely and satisfied our concerns about the door. We were very satisfied that the person in that department did not show up. This gentleman who stopped to help had all the excellent answers and is a true salesman. Thank you sir!! BTW the door fits perfectly!!! read more

Great customer service wonderful selection of products and value for your dollar. Really nice staff and dog friendly read more

The Home Depot - Nurseries & Gardening Near Me - Peoria, Arizona

Outstanding service today at the Peoria Home Depot! Jorge and Ivy did a great job with helping me and the family purchase a new refrigerator. I was able to catch the holiday sale with the purchase! He also made my 3 year grand daughter a Home Depot helper with the apron and all!! Great service all around... read more

I purchased a garage door from Home Depot North and what seemed good at first turned into the worst nightmare. After being bounced around in that store after my complaint of the garage door noise that started after 3 mos., numerous calls to them, being promised that someone would show up to inspect, they told me to call Clopay\and this company was just as unreliable. Never again will I make a purchase from Home Depot and would definitely not recommend Clopay as a good garage door. read more

I give this Home Depot location 4 stars for the employees. The staff is helpful in finding items. People in the garden center are usually friendly. There is a wide variety of small succulents. On my latest trip, I found some beautifully healthy plants. I purchased vibrant lavender, rosemary, snapdragons, and some succulents. My hall made for a nice winter afternoon of gardening. Inside, selection can be limited. Sometimes, it is best to check online for items before heading out. read more

The Home Depot - Nurseries & Gardening Near Me - Peoria, Arizona

The paint department is amazing! Always willing to assist and find help in other areas. Pricing is what is posted.

I will have to say I had the best experience that I have ever had at a Home Depot here a week or so ago. First of all most Home Depot employees avoid customers like the plague. But I will give kudos to Kylie, I was looking for a special item and couldn't find it and found Kylie. She didn't believe that they had it but we looked anyway, then after about 10 or 15 minutes she said wait I know what might work for you and we found something that looked like it would work and it has worked great for what I needed it for. Great customer service. I will give this Home Depot 3 starts but Kylie gets 5 stars from me. Great job Kylie, what you do really does matter. read more

Horrible experience. Went into the store to purchase a new washing machine. Paperwork done, delivery set for 6 days later. All was good. Delivery day came, got text saying out for delivery, was #10 on the list and an estimated delivery time. Time came, and got an alert "we're here" followed immediately by "delivery attempted, sorry we missed you. we will contact you to reschedule". What? I've been here all day. No one showed up. Period. Contacted the 800 number and was told because we're in a gated community and they didn't have the gate code, too bad. Give us the gate code and we'll be back Monday (4 days from now). They cannot contact the delivery truck because it's a "third party" delivery service and they can't do anything until Monday. I explained to the salesman (Jorge) that we were in a gated community, and gave him the gate code when I made the purchase. But he didn't bother to add that info to the delivery instructions. Besides having supplied them with the code, the gate has a call box, and they have my cell number. They didn't bother to try the call box, nor did they bother to call me. I escallated to the operations manager at the local store ("John"). Nothing he could do either... because "the delivery service is NOT Home Depot"). We're sorry, but next available delivery window is Monday (4 days from now). So, since they couldn't do anything to correct their incompetence, I took action. I cancelled the order and ordered a washing machine from Lowes. Home Depot has lost a customer for life... too many options to put up with this garbage... Lowes, Ace Hardware, True Value... read more

I don't know why all the negativity. I really like this Home Depot location. My wife and I just closed on our first home here in Arizona after moving from the midwest. Their paint dept. mixed up several gallons of paint for us last Friday. They had everything we needed in stock except for a special order lock for our storm door that we had to buy online. Everything else they had locally which was a nice breath of fresh air. The store is clean with plenty of ample parking and the employees have always been helpful and friendly to us. For example, we asked where the pesticides were and they could have pointed up at the sky and said, "Uhhhhhhhhhhh.... like... it's like.... over... like... on one of those aisles that ends in the number 4 or sumthin'? Or uhhhhhh.... maybe it's 5? Dude....... I have no idea. What's a pestycyde?" ] They have always physically shown us in the aisle where the product is we're looking for and if they don't know, they find someone who does. I'm not quite sure what else you're needing from a big box store. Decent inventory. Home Depot prices. Good service. Good location. read more

The Home Depot - Sometimes the laundry detergent is a good deal... - Nurseries & Gardening Near Me - Peoria, Arizona

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Online pick-up orders have always been ready fast & accurate. When I shop inside, staff is always willing to share their advice, opinion, expertise. Sometimes they are a little thin on staff or they are just busy helping others, but I've always been able to get the service & products I need. Staff is super friendly too! read more

This store is absolutely a nightmare to work with. They are incompetent, irresponsible, unreliable, unprofessional and useless. No one takes responsibility for their incompetence and nobody cares. They never, ever, ever, answer the department's phones and it is just absolutely horrible. I escalated to two different managers and they both did nothing. Ugh Ugh read more

I have always had pleasant interactions at this store. Today was another wonderful experience. I had the pleasure of working with Mark White at store 0453 on Peoria and 92 ave. I was having issues with a painting job, and he not only gave me great advice, but showed me some paints on sale that would work for me. While he was helping me, another gentleman pointed to him and told me that he's really good. Another great experience at the store ! read more

Purchased a real nice looking 7ft Christmas treeDecember 2016 from this Home Depot location. Had great service from the Christmas lot attended. However Christmas Eve woke up to a nymph tick infested tree 100s of ticks filled the tree and floor around the tree. Just bad luck I guess, unless this happens to anyone else who also purchased a tree at this location. So I am posting review. Wondering who else had this bad luck read more

The Home Depot - Nurseries & Gardening Near Me - Peoria, Arizona

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I took my dad to his third Home Depot this evening looking for Christmas Laser lights that online showed were in stock. However, once we arrived they no longer had them in stock. We asked the manager if they would be getting anymore in stock however, they are seasonal so no. This manager went above and beyond and got an associate to get down the display model from their display and sold us what he had in stock. I cannot tell you how much this meant to me as my dad uses a walker and recently had heart surgery and it is difficult for him to be getting in and out of his car and walking into the stores. Thank you Home Depot of Peoria and 92nd Ave. as you went above and beyond to help. read more

Called the store with the hopes of speaking to a manager. The lady that answered the phone spoke English with such a thick accent I couldn't understand a word she was mumbling. Worthless store that will offer you zero help in English. Going to Lowe's instead. read more

I just encountered what it's like to be a dentist at this Peoria location. I felt like I had to pull teeth to get someone here to help me. I was thinking about giving the man in appliances a donut to see if that would lure him off his seat long enough to help me look at the washing machines but that would have required me leaving the store and coming back and, after today's visit, I'm not coming back. After I couldn't get professional help with the washers, I left to the front of the store to pay for the rake. I was next in line. The man being helped in front of me decided he had forgotten something else he wanted in the store so he walked out of line. I guess if you're first in line, the cashier will hold your spot if you leave because that's exactly what she did. I walked up and set the rake down and said, "just this." She asked me if I was with the man who couldn't figure out whether he was done shopping or not. I told her that we weren't together. And, by the looks of it, he wasn't with her because he was walking all the way to the back of the store. AND SHE WAS STILL NOT GOING TO SELL ME THE RAKE UNTIL HE RETURNED TO PAY FOR HIS THINGS!!!! IM ASTONISHED AT THE LACK OF BRAINS IN THIS PLACE!!! SMH read more

The Home Depot - My feelings about this place - Nurseries & Gardening Near Me - Peoria, Arizona

This will be my last visit to this Home Depot location on Peoria and 91st Ave where I was accosted by a self checkout natsi which resulted in me leaving upset and without all my items. They can have them and I hope they improve on customer service with all the employees. read more

I'd give them a zero but I can't. Absolutely the worst people to work with for flooring. They promise an instal date then the contractor give you a completely different date. Then when the contractor breaks something neither Home Depot or their contractor will fix it. They will however hang up on you several times when you call to get them to fix what they broke read more

Kevin I want to thank you for making our friends Mother's Day special. After going to two others seeking a glass flamingo solar which it said on the app they had them with no luck. We tried one last one and wow we are shocked at how your associate Kevin went wayyy above and beyond looking in multiple places for them and he finally found some. Kevin you are exactly what more stores need people whom have the drive to go that extra mile for someone. Thank You. read more

Too long to write, and honestly all the bad reviews are spot on. Their customer service is atrocious and I'll never shop at any Home Depot after today ever again. read more

I purchased a washer at Home Depot with a warranty in case we had problems. Our warranty is still active however it's useless! We've been without our washing machine since September 29th the lid broke on it. We contacted warranty department who sent repair man. The repair company said the warranty group would provide part for them to fix they couldn't help us. I've been calling this Home Depot warranty group since Sept with them promising it would be fixed. Finally they said they couldn't get part so they would send us replacement check. We waited the 10 days and no check no call from them. I called again they said they called and we agreed to wait for part, I told them you called my son while he was at work and told him part was in so to wait. My son was with a customer when they called him so he couldn't talk so just said fine and hung up. I explained to Home Depot warranty group he can't receive calls during work he'll get fired that's why I've been calling. I told them we can't and refuse to wait for part it's over 3 months with no washer!! So another manager from warranty said she was sending referral to parts department for them to refund for us to wait another 3 days. We waited nothing was told they would refer again wait another 3 days!! We're now in December no washer and when I called they said now they have part on way said would email tracking info ...never received it. We have called this warranty company over 20 times and still no washer or money to buy new one. Don't buy Home Depot warranty plan they don't stand behind their products at all. Me being without washer is no big deal to them.but it is to me!!! Beware of Home Depot and their Warranty plans. read more

We bought a fridge from Home Depot. For a few weeks, it had had a buzzing noise, every time it kicked on. We asked for a refund. And within the 30 day exception. They told us, we the consumer would have to pay a charge of 79 dollars, to pick up the item. ( restocking fee), but at the same time, said that they couldn't resell the item. Wtf! I'm a disabled veteran, and this is how you assholes treat me? Me, my family and friends, will in the future, be taking all of our business to Lowe's! Home Depot's product has gone down hill, and do has there customer service! Shame on you! read more

Big store, lots of supplies, easy to get lost or overwhelmed. Helpful associates that aren't pushy. Sometimes I just wander around looking for ideas. read more

Good ole HOA wanted me to paint my house so I had to come here to get me some paint. This location looks just like any other Home Depot around. It was clean and organised and well kept. Service at the paint station was decently quick, but they could have been a little friendlier and professional. I had to kindly remind the older lady, I'm not a painter, I don't know the science and terminology of painting or houses, or anything of this nature. Keep it simple lady. I work behind a desk on a computer dealing with government stuff, I'm not a painter. Nor did I look like a painter either. My big glasses and nerdy dress shirt and slacks should of gave it away. After I said that she became more useful and helpful. Overall a decent experience, props to the muscular worker dude for helping me take the paint to my car! They should have you work the paint station. read more

Trying to get my dryer....all I want is my dryer. Ordered on 4/5/24. Scheduled the delivery for my only day off which was the following Thursday. My delivery was cancelled and moved to Friday because the truck came in late. I cannot find someone to be at my house in the time frame given, so I move the delivery for Saturday. I get 2 emails the following day....one sent at 5:30 in the morning saying my delivery is moved to Monday and one sent at 8:53 am that says my delivery is scheduled for Saturday. Well which Is it!! I call to confirm and she told me that indeed it is MONDAY, even after I confirmed the SAT. delivery just yesterday. Bottom line is....if it is your fault for not meeting the original delivery date, you should be bending over backwards to get that product to the customer. I work in restaurant where one of our 10 Commandments is..."we never run out of ANYTHING". If we run out of something, someone is running to the store or another location to make sure that does not happen. There is no...."sorry we do not have that today, but if you come back tomorrow I can get that for you!" DO BETTER HOME DEPOT! read more

I ordered a product to be Shipped to the store to be picked up by March 2. I show it was delivered March 2 at 3pm. I am still awaiting an email to go pick it up. It's been 2 days and they can verify it's there but can't tell me when I'll get it. this is ridiculous. I paid for it promptly and it was shipped promptly. home depot is the only party here not taking care of their side. Never. Again. read more

Wanted info to replace the carpet our house. Waited around the carpet counter for 15 minutes. Finally a guy walked up to the desk. I approached and asked if he was working in carpet today. He smiled, said "sorry hun, I'm on break" and walked away! I'll save my larger home improvement projects for the pros who want my business. read more

I called this wonderful place in hopes for some donations for our school and this guy answered and was so nice and sweet!! 100% RECOMMEND!!!! read more

We were there for 2 hours and Mariah was having so many problems with getting a lock rekeyed and she opens a lock and the springs went everywhere and she needed help i don't know who it was who helped I think she and her helper needs to be retrained then Ed from Hardware came over and did it in five minutes then Mariah went home crying she was also mean to my grandson and yelled at him read more

First I must start off with that I hated my shopping experience with The Home Depot. That was until I came into this location. Previously I was doing business in Scottsdale AZ and every employee that "assisted" me was incompetent. Thank you Andrew, Serena and Dee for the above and beyond customer service that each one of you personally provided. Without you I may have never shopped at another Home Depot location. I highly recommend driving to 9201 W Peoria Ave for your Home Depot needs!! read more

Don in plumbing... thank you so much for making an incredibly intimidating Home Depot experience easy... He explained to me what I needed and how to do it, and even happily explained it to my father-in-law over the phone who I had to call to relay the information. Thank you Don and thank you Home Depot for having an incredibly kind and knowledgeable employee like Don. :) read more

WOULD NEVER ORDER COUNTER TOPS HERE AGAIN! We ordered new Laminate counter tops eight weeks ago. I tore out all the old tops and plumbing the night before they arrived to save $350. The installer arrived with the wrong tops. He had a copy of the original order. We were never given a copy of the order. Someone had crossed out the color we had ordered (spring carnival) and written in a different color (summer carnival). So he left a top for the sink and left with the rest of our cabinets exposed. He said it could take them a week on a rush order to remake them. The counter top company says it was Home Depot's mistake. Home Depot says it was the counter top companies fault. 10 days later I called Home Depot they contacted the counter top company. I don't know their name. I was never given a copy of the order. The only copy that I have seen is the one the installer had with him. The counter top people called me back and said the new laminate hadn't arrived yet. Wow! I could have ordered it on Amazon Prime and had it in two days. After some prodding the woman said they could move our order to the front of the line when the laminate arrived. We are still waiting. After two weeks I finally slapped some material on top of the exposed cabinets so we could at least put the contents of the cabinets back. Follow up; Teamsocial@homedepot.com asked me to contact them. I did. Havn't heard back from them. read more

I went to Home Depot in December 26th and had the rudest checkout experience I bought 4wood stakes .66 cents each but because they came loose in the bin he said he couldn't ring them up unless I walked back halfway thronged store to get the upc for him which I declined when I asked him if he cotcall someone he said no they are all busy so I left them there why couldn't he have picked up the phone and call someone to assist I thought this was terrible cs I closed my acct and now go to lowes read more