I am not a review type person, but this was a special situation. I am doing a complete remodel and…read moreI am experienced in framing, concrete and other trades....except plumbing. ...long story short. I had an issue with returning an unused product. The area or regional. A ager Omar called me and fixed the situation. Thank you, and I hope to continue doing business here I the future as they do have all the items I need and needed. Thanks again

I don't ever write reviews, but sometimes people go above and beyond to help you. John was the…read moreepitome of what customer service is all about and an incredible example of patience. Thanks John for your help!

Amazing service after getting treated poorly at Sherman Williams! The red hair gentleman in the…read morepaint section rocks! Thanks!!!!!!!!

If you want to get followed around by a secret shopper I suggest going to this place.read more

I cannot say enough good things about this store!!! I…read morecontacted them less than an hour before closing with a refrigerator emergency. Our current refrigerator had a small fire and we needed to get a replacement ASAP!!! We had hundreds of dollars of frozen items and needed help immediately.. I contacted the store and spoke to Heather the GM, she was so kind and so sympathetic to my issue from the start. She accommodated my time frame, & budget I was only going to need it for a couple of weeks, until I could replace mine. The delivery guys were awesome they knew what they were doing & very courteous. iIf you ever need to rent or purchase an appliance this is your store!!!

I spent over $2000 dollars on a tv I've owned it for a year and now it doesn't turn on, when I…read morecalled to inform them of my situation they said there's nothing they can do about it , all of the money I put into this tv and for them to give me no help at all isn't fair in my opinion

This was my first time at Van Marcke Plumbing Supply. My…read morereview of this plumbing supply store is based on me being old school and not interested in online ordering as much as others are. When I say old school the days of going to a hardware store or a specialty supply store are long gone. It seems that no matter what you need to fix something, in this case replace a simple aerator for a bathroom faucet. I never found the right part even after not finding the right part at another hardware store. So I had to think about how I was going to make the part I bought at Van Marcke work for me. So I took the inside aerator out of the new one and installed it on the older part and sure enough I managed to make it work and now I have a brand new running faucet and not because I bought the only aerator they could give me at Van Marcke. So in fairness to Van Marcke I am pretty sure they have other plumbing parts that are an exact replacement. I was slightly frustrated and I had to return the one I bought before at another hardware store only to be directed to Van Marcke. This store is kind of hidden and as you walk in you can't get out of the front door so I was instructed to go out the back door. The front door self locks and I guess it is so unwanted customers don't come in and walk out with something. The place is only plumbing supplies and the employees are helpful but not the type to be bothered with friendly customer chat. All business period. Would I return, not likely. I will have to learn to be more flexible as far as researching online for a specific part.

I needed help with my kitchen sink plumbing after installing a new sink, and the parts I had didn't…read morefit and the dang thing had a slow drip. I took all the parts (and most of the old ones from the old sink) into the shop and Cindy and Terry (I apologize if I spelled your names wrong) were AMAZING. They looked over my stuff and the pictures I had taken and set me up with a new p trap and some gaskets which I took straight home and installed. Guess what? No leaks! They were helpful, friendly, knowledgeable, and didn't make fun of this old DIY geezer. I was surprised at how reasonable the cost of everything I needed was. Thank you!

Lamps plus first off - of course, has a tonnnnn of lamp options. A ton, ceiling, wall, floor, desk,…read morebathroom, hallway, lighting for any occasion - you've got it. I'd not been to this location and I think the stock showed on the floor is different than the location that I'd been to in west Phoenix. I was greeted the moment I walked in and asked if I needed help. I was really just browsing, so I didn't at the time. I did end up trying to find some lamps for the side of the bed, that don't have to be wired, and those were actually on the back wall. Some cute selections, and price wise, it is a higher price point than what you'd find at Home Depot, but also many more options. Plus probably because it's all lighting, the price point is a little more steep. They did have some sales going on that brought the prices down quite a bit for some items, so was definitely worth checking out. I did end up finding a selection of what I was looking for but took some photos and will have to make a decision with the Mr. And make sure he deems it a solid selection for us. But overall, nice spot, pricey but very nice, and the staff was nice also. I'll return. Only reason not 5 stars was because it wasn't an out of this world stellar experience.

Bit of a "meh" experience. As with all Lamps Plus outlets, this location has a lot of stuff. And,…read morewhile they have a lot of stuff on display, there is a lot of the same thing . . . same style, same colors, etc.; they all kinda run together rather than providing a diverse selection. Some good quality, some bad quality, some priced low, some priced high so you just need to be careful. Staff is okay, but not extensively trained in product knowledge and / or customer service.

We have used them many times, and they've had awesome products at an incredible price. We've done…read moretwo rooms and the backyard in porcelain tile and it was cheaper than other places wanted for inferior grades of tile. If we ever have to redo another room, we know where we're going!

The service at the front of the store was great, everyone was friendly, helpful, and welcoming…read more Unfortunately, my experience at the back of the store, where you pick up orders or make changes, was the complete opposite. The two women working there, along with the manager, had terrible attitudes and showed very little courtesy or professionalism. They came across as irritated and unwilling to help, which made the whole experience very unpleasant. Customer service in that area definitely needs improvement.

mi experiencia fur mala las máquinas qu le compré por casi$800 una porqueria nunca sirvieron además…read moresucias por dentro no dice la verdad ala hora de vender dijo que todas las máquinas están en optimas condiciones dijo que las partes importantes las reemplazan antes de venderlas si ese fuera el caso porque fallan las máquinas si les have mantenimenieno deberian funcionar mejor .No lo recomiendo el lugar para nada no tiren su dinero comprando ahi .

I have been to a few appliance stores here in Phoenix and this was the place I ended up purchasing…read morefrom! Some stores were complete scams and others were priced even higher than the retail stores. I purchased a French door refrigerator with glass panels from Samsung and a washer and dryer set as well. Both items were delivered for a small delivery fee ($40) in my situation. This was cheaper than me getting my own uhaul van that day Purchased and were delivered and installed next day! Ramon explained all of the functions of both machines to me very well! He explained their warranty to me which is 6 months ! If your appliance malfunctions or is defective they will bring you a new one within 3 days I will definitely return for a new stove and microwave in the future !

T & M Hardware has never been closed, has never been temporarily closed AND IS NOT PERMANETLY…read moreCLOSED! Hours and contact info to follow. 623-934-4030 Covid - 19 as we all know has effected many - and sadly it has not been in a positive way. This 2nd generation family owned and OPERATED hardware store has had several setbacks since the original Owners (Tony & Martha) passed away handing it down to their children who are now running the business. Times have certainly changed - and the family owned businesses in our community are working much harder to keep up with the chain type stores. Many people in Glendale and the entire Valley knew Tony & Martha personally and their children as they grew up in the business. This store so small was often referred to as - IF YOU CANT FIND IT ANYWHERE - GO TO T&M - THEY HAVE EVERYTHING - and very seldom did a customer leave empty handed, because somewhere in that small - fully packed store with wall to wall products -- they had what you needed. If not Tony knew where you could get it, if it wasn't in our valley he would bring it in from out-of-town and you would come back for it in a few days. No internet or Amazon back in those days, mind you. lol The same customer service still existing this neighborhood Hardware Store and I find it sad to see that "YELP" Has listed it as "PERMANENTLY CLOSED" Because it is NOT - IT IS OPEN! Do to several setbacks and now the Covid-19 situation (which we pray will end soon) the store has cut hours) -- the main change is fewer employees and instead of circles taped or painted on the floor 6' apart all over the store . . . . Can those of you who have been our customers all these years imagine that in here! That's more than funny! Anyway - Now our customer have sidewalk pick-up whether they call ahead or not. You just ring the bell we answer from where ever we are in the store, take your order or description and go pull it. We come back out to you, make sure it's correct, make a ticket and bag it and you're done and on your way. Next customer please. So wear your it sweater and bring your music and relax while you shop. (I mean, we shop) And you don't have to worry about dots and arrows allover the floor. P.S. #2 We know it might slow your day down a bit - and we apologize for items that are temporarily out of stock ( remember if we don't have it we can't sell it - so we're doing our best and hope it's enough) - but we would rather keep us all safe, and hope we don't have to list us on "YELP" that we're permanently closed for real!

This hardware store has always been our go to when we need things like nuts, bolts, act filters,…read morekeys. The totally support small business over big box when I can. Especially how the big box retailers seem to get political now a days. I was in need of a couple keys and a new ac filter. I go online and the google listing says they open at 8. Perfect. Get my kid dressed and arrive at 8:34 to find they are closed. I get out to see what he posted store hours are and the sign also says 8. While I am there another individual walks up also needing hardware. I see the Yelp listing says they open at 7! It's fine if they open later but tell people. Change your sign. Change your google listing. I live very close to Lowes, I made a special trip to support your local business. Not only did I waste my time, I wasted my gas and you lost out on 2 sales that I know of.