We came here late on a weeknight and were able to get seated right away. There are stairs or an elevator to the top and a large parking lot. The view is amazing at the restaurant if you can get a window seat. The food was okay; we had fish/chips and great lakes whitefish to share. The baked potato, side veggies, and whitefish rangoons were good. Our soup came out cool (possibly because it was the end of the night) but our waitress took them back for us. She was a great waitress- very friendly and informative. She gave us tips for the menu and our vacation in general. Overall the food was good but nothing special. We recommend coming for the view. read more

Windy, chilly summer day made the restaurant super empty when we arrived around 3pm. I agree with prior comments that it's not easy to find the entrance and the downstairs lobby looks like maybe it's not even open. Friendly greeting by bartender and seated right away. Ordered lobster Mac & cheese and the perch dinner - both tasty and quickly served. Get the bill for 2 entrees and a single Diet Pepsi for ~$76 and see the "Administrative Sustainability Fee" of 3.5% added. No it's not a ton of money. BUT it's absolutely ridiculous to add a bs fee to an already expensive meal. That doesn't even include a tip...so lame. If the food hadn't been so good, I'd have dropped it down to 2 stars, but at the same time, we won't be back. read more

You all know I hate leaving poor reviews, but unfortunately, this is going to be one of them. Honestly, this feels more like a 2.5-star experience than a 3-star one. I don't think the restaurant is beyond saving by any means, but I do think there are some issues that need attention. Looking back, I wish I had paid closer attention to some of the lower-rated Google reviews because my experience ended up being very similar. Upon arrival, figuring out how to enter the restaurant was a little confusing. Once inside, I decided to take the stairs instead of the elevator. Unfortunately, every step up was covered with what felt like an excessive amount of sand. The windowsills along the staircase were filled with cobwebs and what appeared to be piles of dead mosquitoes. Now, I understand that restaurants near the beach have to deal with sand, insects, and other environmental challenges. That comes with the territory. But this felt beyond that. It felt neglected. Once upstairs, the staff was friendly enough. I don't have any major complaints about the service. It wasn't overwhelming. It wasn't underwhelming. It was just... whelming. One thing I did genuinely appreciate was seeing a restaurant filled with people of color, both among the staff and guests. In many of the places I've visited in the area, that hasn't always been the case, so it was refreshing and welcoming. Before being seated, I asked to use the restroom. Unfortunately, the cleanliness issues continued there as well. What made this frustrating is that the restaurant itself wasn't dirty. The tables were spotless. The bar area looked great. It was the neglected areas that stood out. The stairs, the windowsills, the corners, and the restroom all felt like they needed a little extra attention. Honestly, I feel like one dedicated deep-cleaning day could dramatically improve the overall experience. These things make ir break an experience with a customer. Now, onto the food. I ordered the lobster poutine, and honestly, it was really good. I'd absolutely order it again. I'd give it a solid 7 out of 10. I also ordered a burger. It was beautiful when it arrived, but there were a few details that took away from the experience. The lettuce was a little spotty, there was visible dirt on the tomato, and the house-made chips were slightly burnt. Everything was edible, but those small details matter. There was also an uncomfortable interaction with another guest seated near me. I'm intentionally not making this review about that situation because it wasn't the restaurant's fault. However, it did add to an experience that already wasn't heading in a positive direction. Overall, I think this restaurant has tremendous potential. The location is fantastic, and there are moments where you can see what they're trying to create. Unfortunately, I don't plan to return. That said, I encourage others to experience it for themselves. Plenty of people seem to like this place, and you may have a completely different experience than I did. I sincerely wish the staff well because they were kind throughout my visit. I just think the restaurant has some opportunities to improve, and I hope they take advantage of them. read more

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Service was very good. We loved the cheeseburger, white fish sandwich. We had a great view of the harbor.

Gorgeous view from anywhere in the restaurant. Had the pan fried perch with seasoned rice, green beans, cherry tomatoes and pearl onions. Everything was delicious, took 3 pieces out of the 5 pieces home. Would definitely go back again. read more

Great location over looking Lake Huron and Mackinac Island. We came here for dinner on a Sunday. We were able to get a bar seat with great views of the lake. Our waiter was so kind and attentive. We started off with drinks and complimentary bread. For dinner, my husband and I got the whitefish. It's caught daily. The fish is broiled with the option of three different seasonings. My husband got his fish with lemon pepper and I got mind with Cajun seasonings. Our meals came with veggies and the option of rice, a potato, or fries. We both got the potato. Really enjoyable. Definitely would come back again. read more

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I think this is a hit and miss. Our server Christine is exceptional. She is very friendly and always paid attention to what we need. The food is nice and I really recommended the whitefish from the entree menu. If I ever make another trip to Mackinaw City, I will definitely returm. read more

On a recent trip we stopped in for a delicious dinner paired with a very gorgeous view, the only issue was the windows needed to be cleaned a bit, but that's forgivable considering we were sitting way up off the ground. The service was, while not above and beyond, good and we weren't left wanting. I would definitely come here again and would definitely recommend if you enjoy seafood. read more

Good- Ok Environment- dirty! Food under table ... dead bugs in window sill... Management- most likely none Waitress- needs training Hope whoever is running this restaurant... I hope they see this review! read more

Been going there every couple of years for a decade or so. We definitely feel the quality the food has gone down. My wife had the Walleye and I had the Perch and both were very disappointing. Expecting more from what is pretty much the most expensive restaurant in Mackinaw City. read more

The food was not good. Got two burgers medium well, but arrived well done and seemed like they were microwaved. Ordered a margarita as well and it was all ice and mixer. Very expensive for low quality food. Server had AirPods in the whole time read more

The ambiance is great with an upstairs view of Lake Huron. The food and service were very good. We had mussels, walleye and salmon. We all enjoyed our selections. read more

There was a little wait but nothing crazy. The view is great and the food was good. The server was also funny and charismatic. read more

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I gotta say there fish and chips is amazing the chips where super crispy and flavorful the fish was even better crispy flavorful and the tartar sauce gave each bite a nice acidity and richness The place look great it had a great view and great decoration my complaints the food was a bit greasy and it was very overpriced read more

Walleye and lobster bisque were very good. Our server was very good although the bar was slow

Not cheap but you are paying for the view of the water front. Personally I enjoyed the shrimp po boy!

Not impressed with the food at The Hook. White fish (Cajun flavored) not so good. Fish and chips was small portion (3 small pieces) with fries. Dessert was berry cake tasted like it was thawed ($13). Bill was over $100 and we had only water to drink. Over priced. Food was nothing to speak of. Disappointed. read more

Service was unpleasant didn't seem inviting at all. Alot of the items were not available to order. Ordered medium well burger and got meat undone. Took forever to remake and then they just brought meat with no bun so took longer just to bring the buns. The meals were to expensive for the service. IT was clean restaurant though. read more

We ate at the restaurant on July 3rd our 50th wedding anniversary. We asked for a Lakeview table and Natalie the hostess, went above and beyond to make sure we got one. The food was great! Natalie was polite kind and caring. Thanks Natalie!! read more

I was never treated so rudely by a waiter in my life time. We were at this restaurant with a group of people. The waiter was taking the order. I placed my order he asked me different questions about it and I pointed it out on the menu. When the order came he was missing one order. I told him about it and he was very nasty saying you did not place it. He showed me the slip and I said I pointed it out to you and he said that I never placed it. When the bill came my order that he said I did not place was on the bill. I had to call him back to the table, He took the bill and said I will give you a credit. No, I am so sorry. nothing. When the other people paid their bill they were waiting for change and he never brought them their change, he kept all of the money. read more

The food was terrible and the service just as bad! My chicken tenders came out cold. Could not eat them. Not impressed at all! Very disappointing! read more

We had a party of ten which threw off the staff, couldn't figure out how to seat a party that big (6 adults and 4 kids). They put us in the wine bar area in front of a massive picture window without a shade and the sun was beating on us the entire time. It's a tourist town so food is overpriced but my wife and I split the surf and turf. Steak was cooked to the way we ordered (medium) and shrimp was good. It came with a baked potato and a house salad. For drinks, I had water and she had an iced tea, cost was $45 before tip. The service was not good at all, even though 3 people ordered lobster bisque only 1 got their soup. They also came out in bowls because the cups were not washed. The one who got her lobster bisque never received the dinner she ordered. When she tried cancelling the dinner because we already had eaten the server gave her a hard time. We also never saw a manager and the restaurant wasn't busy. read more

The goods: our server, Sadeff (my apologies if I misspelled her name), was very polite and seemed as attentive as she could be. The lobster poutine was okay for vacation food, but kudos on the NECC, which was great. Our son said the humungous Great Lakes whitefish was delicious, so I have to give cheers for the locally outsourced wonderfulness. Price-wise, I'd say it's overpriced, but essentially you're paying for the view. The cons: From where we sat, it was obvious our server had tables in several different directions. Seems she did the best she could with what she'd been given, but definitely not the best serving plan from mgmt and ordering was delayed. Not a big deal on a Thursday, but I could foresee this being a potential issue on a busier night. And the kicker: I'm not sure if the servers are tip pooled or not, but regardless, a few didn't seem to care about their visas or their money, as the display of haughtiness and arrogance was uncomfortable. It was evident one, (maybe 2) of the servers had an issue with a table, and the fact that we knew there was an issue was inappropriate. To make it worse, the one server didn't let it go, and continued throughout the course of our meal to parade around the area as if to appear intimidating and unfazed by the incident. The whole situation was stupidly uncomfortable. I wouldn't advocate for someone to lose their jobs, but this particular server didn't appear as if they would've cared regardless, and mgmt should've never let them remain on the clock with that behavior. Overall, it was a 3-star meal unnecessarily turned into a 2-star review. read more

Review of The Hook Lakeside Grill: 10-12-25: Positive: The View. Negative: Service, Food, & Atmosphere. Details, Service: We went there for our Anniversary, we even explained that to our server/bartender Emily. She didn't acknowledge or even show any emotion. Throughout our entire time there Emily seemed distracted and had an attitude as if we were bothering her by spending our hard earned money at this establishment she worked for. She didn't bring us our bread or even explain if there was a hold up in the kitchen. At times she wouldn't say anything to us. Food: My husband enjoyed his whitefish, mine on the other hand was salty half way through ( I just ordered lemon & pepper whitefish). The rice was served looking like a hockey puck which is fine, however, it tasted like it was one as well. The rice was undercooked and tough. We didn't receive our bread nor an apology on if there was a reason for it. So for the price we paid for this mediocre food, is a crime. Atmosphere: Due to our server/bartender having an attitude I overheard the couple at the next table pointing out her incorrect information and tone and that still didn't stop Emily. She put on a fake smile and didn't say much to them the rest of the time they were there. After going through and reading the reviews from different sources they all comment about the same thing with the server/ bartender, Emily. Being in the customer service industry I am shocked that she even still works there because she clearly has not changed her behavior/attitude in the last 4 months! And what is worse is the hostess/ "manager" clearly condones the negative behavior. read more

My husband and I took a day date trip to Mackinac City yesterday and stopped by The Hook restaurant around 1230. We were promptly greeted by the hostess who sat us in the outside section, window view. Our server was absolutely incredible. He was prompt, delightful, and checked in on us in just right intervals (if you know you know!). But the FOOD. My husband and I are from the South, New Orleans, and that was the BEST crab cake on this planet. I am forever going to dream about that lemon vest whip. I am drooling now thinking about it. I ordered the coconut shrimp and my husband the ahi tuna and everything was absolutely DELICIOUS. The prices may make you hesitant to check this place out but TRUST ME IT IS WORTH EVERY PENNY. I cannot wait to make a trip back and enjoy this culinary experience. 100/10! read more

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Food is average and very high priced. Service is extremely slow - waited 45 minutes for a drink and wasn't terribly busy. Great views

Absolutely would not recommend. As someone with celiac disease we asked our waitress if an appetizer was gluten free, she was adamant it was, turns out it wasn't. We were very disappointed the waitress didn't make any attempts to check the ingredients or ask the chef, when dealing with an important situation such as an autoimmune disease. We continued on with our dinner, the appetizer and fish were bland and sub par. The waitress only checked on our table once through the whole visit and it was a very slow evening for the establishment. We still wanted to tip as we know the importance of tipping in the food service industry. We left a 10% tip even though the service and food were not good. The waitress returned to our table and stated we could have our tip back as she doesn't accept tips that are below 15%. Absolutely will not be returning. read more

Nice views of the lake, great location in downtown Mackinaw City, with amazing Bloody Mary's! We also really enjoyed the Michigan Mule, lobster bisque, and lobster roll! The bloody mary was super tasty with the right amount of spice and seasoning. The Michigan Mule was very unique and perfect for someone who loves the taste of artificial cherries. The lobster bisque was very good and creamy. The lobster roll had an abundance of lobster and sauce, but I usually prefer lobster rolls with larger chunks of lobster meat. The service was fast and there was lots of space for parking. The restaurant is on the second level and easily accessible by stairs or an elevator. We would've liked to see scallops on the menu, but overall, we loved the restaurant, food, and drinks! read more

The Hook Lakeside Grill - New American Near Me - Mackinaw City, Michigan

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We arrived around 2 PM for a late lunch. The staff were very nice, and the view of the docks and lake from the restaurant is so pretty. We ordered two cocktails to start, the rum runner and the Michigan mule. Both were very good, on the sweeter side. We got an appetizer of a crab cake, which was a little disappointing to only get one for $13. It was very tasty though, as were the fish and chips. read more

The Hook Lakeside Grill - Fish and Chips - New American Near Me - Mackinaw City, Michigan

The food was great,portions are enormous. Best of all,service was great! Kemar is a good server.

Looking for lobster can't find it salty and pricey I was expecting lobster on the top to garnish anyway the vegetable on side is good read more

The Hook Lakeside Grill - Lobster mac and cheese but I don't see a lobster only a strand and little salty the vegetable is good on the side for price of 32 - New American Near Me - Mackinaw City, Michigan

We arrived at 11:30 for an early lunch. When we arrived one of the staff was moping the floor at the entrance, so we had to step through the wet floor, they open at 11. The bar tender just looked at us, no smile or greeting. We followed her to a window table, there was only one family in the entire restaurant. The bar tender laid the menus down and walked away without a word. Never a smile or "enjoy your lunch". We sat down and looked at the menu for a while, no server ever showed up. It was hot and stuffy in the room. The food was way over priced. We felt so uncomfortable we decided to leave without ever seeing a server. We walked right past the bar tender and she never said a word to us. The other employee was still moping the floor! We ended up going downtown for a lovely meal at Scalawags! There meal was half the price, friendly, and delicious. read more

Great food, stopped here during our visit to Mackinac island. Service was great, will stop again!

(Oct 11, 3:30 pm) The food and atmosphere were both very good, and the service was very good. Excellent waiter. Everything went well, until it was time to leave and I had to use the washroom. I went in and I noticed that one stall was out of toilet paper, and the other stall was nearly out. When I was done, I went out and looked for my server and I tried to find him to mention it to him. I didn't see him right away, so I decided to bring it to the attention to the young lady behind the bar, so I told her. She told me that 'then you'd better go tell (I couldn't make out the person's name that she said)'. So I asked 'what did you say?', and she said 'that's ok. Thank you'. Maybe she was having a bad day, but isn't it a bit rude to direct a customer to go tell another employee about a restaurant issue? I'm thinking that I am doing a favor by mentioning it at all. I feel like she was being slighted by me even bringing it up, as if she can't manage to pass along this info to her co-worker - who has the power to correct it. . In my eyes, they all are employees and all bear the name of Hook Grill. read more

The food was wonderful. The service perfect. The view amazing. I couldn't have asked for more. Ordered the walleye and clam chowder. Both were very very good. read more

The food was pretty good except the shrimp was old. Nice atmosphere wait staff was not to pleasant tho maybe they were having a bad day. The hostess was extremely rude to us and servers didn't want to be there. Oh and FYI it's super expensive I had fish and chips my wife a lobster roll my daughter surf and turf we had 1 appetizer 1 $10 drink and two ice teas $161 expensive AF........ read more

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Just had dinner here. I ordered a bibb wedge salad. First photo shows what I got. This is NOT a wedge salad. Wedge defines how it's cut and served. I literally got 10 pieces of lettuce for $20. A wedge is packed lettuce. I think I got half as much as I would have. They used to serve a wedge salad. But THIS IS NOT IT!!! The whole mouth feel of a wedge is night and day than a regular salad. What a joke. I talked to the manager, and said that I ordered one thing and got something different.... basically got a side salad. So he gave me $1.50 off??? Change the name on the menu. It's not a wedge. And NOT $20 worth read more

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To start - the red flag. The hostess just stared at us until we said a party of 5 with a view. She sat us promptly but never said a word. Our server was scattered and could barely take a simple drink order - 2 sprites, 2 colas and a water. The chicken tenders were so overcooked they were not edible. The fish was terrible - definitely not fresh. The service was lousy- we saw our server twice - once to order and once to pay. Our meals were served a piece of paper - for $25+per meal, I should get at least a plastic plate and a glass of water. I strongly do not recommend. read more

Stopped by for drink and appetizer and drinks. But after seeing the basic appetizers for $20, realized no. Bar tender was rude, unfriendly and lacked any personality. WE WERE THE ONLY PEOPLE AT THE BAR. Is it so hard to say "Hi"? read more

After being seated by what appeared to be an unhappy hostess, we had a great lunch. Our server was great. The food was excellent. Beautiful setting overlooking Lake Huron and the marina. They had a large beer selection. read more