Less than friendly staff. Barely acknowledged upon entering. If I hadn't already purchased online I…read morewould have walked out. Tried to interact with 3 different employees and the experience was the same. Would have liked to have look at other pieces, but wasn't even given the time of day. Their loss and a competitor gain.

I've been doing business with Shaws/Jared for over 40 years. It's always a great experience,…read morewhether I'm just getting a ring inspected and clean, or if I am redesigning a ring. Debra is wonderful.

Owner Beth and her staff are always so very helpful. Buying gifts is a breeze. I have been given…read more and bought many pieces and always get compliments on them when I wear them. My husband recently bought a vintage piece for me to celebrate our 40th anniversary and I am smitten with it ( and him). I never hesitate to recommend Jewelry Works to friends and even strangers! It's a wonderful place to buy jewelry or have it repaired. I find the selection is always fresh and the quality is amazing. So good!! Highly recommend!!

Jewelry Works is a neat little Mom & Pop shop. You don't usually get that from a jewelry store. It…read morewas so refreshing chatting with the owners, getting to know them and the history behind their business. They have had their shop forever. I could tell. There were various newspaper articles about the owners throughout the years framed on their walls. Their inventory is diverse. There were all price ranges represented and many specials available. I saw whimsical gifts and stunning pieces as well. The cases were clean and neatly organized, which made it easy to browse. The owners were very much available to answer all questions. Their kind spirit really made me love this place even more. This is not a big flashy, stylish jewelry shop. It is on the small side with big service. That, in my opinion, counts much more. If you are looking for fair prices, good value and personalized service, this is the place for you!

Took a necklace in to get fixed. He was able to fix it in 10mins. Super kind man. Offered us…read moresomething to drink and the price was affordable! Super happy and grateful to have found him and get something that is sentimental to me fixed. I can't even tell where it was broken.

They put a fake diamond in my ring when all it was needing a a tightening of a prong, and then lied…read moreto me about it being fake. I took it somewhere else to get tested and was told it was not a real diamond. Upon confronting them, they lied and told me it was never a diamond to begin with. I got no work order when they took my ring to work on it.

Very friendly and great service. Brought my watch in for a new battery and adjust the fit( wrist…read moregot skinnier). All done at a reasonable price. Thank you.

I shopped at shallow jewelers and had my watch fixed many times the pins would come out of my…read morestainless steel band. The last time I was there they were so rude to me I couldn't believe. I guess the 600 I spent in there store didn't mean anything they are so rude please don't buy anything from them you will regret it

I took my 80-year-old hematite ring in for resizing, retightening and a general cleanup... It was…read morereturned looking brand new. Stunning... I'm happy to recommend this place to anyone.

I have been going to Sharbuno Jewelers since Harold and Gordon were there and Tom was starting out,…read moreand learning from his grandpa and dad. I have to say that everytime I go there they go above and beyond with their time and expertise to assist you in a personal and professional way. I just had another wonderful experience with their product knowledge and service that I had to give a shout out to them and let everyone else know what a refreshing and lovely jewerly store this is. They genuinely care about their products and their customers. Something we don't get to experience as often as we would like to. I believe Harold and Gordon would be quite proud of how Tom and his staff are continuing to do business in their charming store. Thank you to all the wonderful employees and Tom for doing what you do so well! I look forward to seeing you again soon!

I was in the area for lunch and I was getting pet food in this strip mall so I decided to stop by…read moreto have a link removed from my watch so it fits better. The place is in the very back side of the mall. It's a very nice store with a nice variety of items. The man who helped me was very friendly and serviced me quickly. Overall it was a quick pleasant experience.

I am very unhappy with my recent experiences with Gold Creations. There are no warranties,…read moreguarantees, and they totally nickel and dime you if you need any work on the jewelry you purchased at their store. Nothing is free. You want your white gold bridal bands rhodium dipped, you will pay per ring. So the way to get this cheaper is to solder them together, which you will pay for. By the way, because they don't tell you this, when you solder them together they may not fit. You should consider getting them resized. Oh and they charge for that too. You want your appraisal updated, it's not free. Over the past year I have apparently chipped three diamonds. I did not know diamonds chipped, apparently that's a thing. I understand paying for them, but find it funny that I have had these rings for several years and never had an issue until recently. I have another ring from a mall jeweler and they stand by all the work. I lost a diamond and they replaced it for free. They rhodium dip my ring for free. Recently they resized it for free. They also reinforced the back of the band that I thought was thining for free. I am supposed to get this ring checked every six months for the warranty to be valid and have not because I have not been wearing it, it just sits in my jewelry box. That's okay, they recently checked it and re-validated the warranty. I have also purchased jewelry at Kessler's. Kessler's is amazing! They have a great warranty and stand behind their work and all your purchases. If I need anything done in the future I will be going to Kessler's. We will never go back to Gold Creations. They have lost our business. I used to tell everyone to go there I will now be telling everyone NOT to go there! Word of mouth is a great marketing tool!

We have been using Powers for all our jewelry purchases for over 20 years. We are totally happy…read morewith all our purchases.

Kind and attentive staff that stand by their work. Gave them a shot because they were nearby and…read morethey've become my go-to for jewelry repair.

Very helpful and friendly staff. I needed to replace a necklace that was too short but I wanted a…read moreproduct as close to the original as possible. The woman assisting me grabbed this giant book and we set out to find exactly what I wanted. All of my questions and concerns were taken into consideration, and the product was ordered and delivered to the store within about a weeks time. I'm very appreciative of the helpful and friendly staff. I do not wear a lot of jewelry, but if I was ever in the market for some I would look here first.

Customer service at this store was great when purchasing my and my husbands wedding bands, very…read moreknowledgeable and helpful throughout the purchasing process however, when I needed the band and engagement ring saudered together, which was part of the care package my husband purchased is when I was extremely frustrated with this store. When my ring was to be returned to me they had attached my wedding bands to the wrong engagement ring. When this ring was given to me I was terrified as what would happened if someone else would have walked out with my engagement ring. The manager Ay-Ling L. was unapologetic and rude, repeating to me that this had never happened before, not even attempting to show any type of sympathy. I was not given a survey and was never reached to by upper management. I would not recommend purchasing any sentimental jewelry here as it may be misplaced or mistreated.