I initially utilized your services as my key broke off into my ignition through a third party last…read moreyear which took you guys 2 hours to get to my location. I did receive a new key/fob @$250 and it was programmed to my vehicle which took an hour to do. Seven months later the programming stopped working and a month after that the metal part of the key broke off. I called the contact number and it went to voicemail which was not set up so I called back, still no answer. I sent a text message and was responded to, however delayed. I asked about warranty services since my key was no longer operable and was under the impression I would be getting services. Unfortunately, I never received a final confirmation of services which I requested. The communication was extremely unprofessional and lacked customer service.

I request a service with Champion key, Nadav Showed up on time, he gave me a great service. Very…read morefriendly and knowledgeable. After he completed the job, he gave a detailed of the job done a very reasonable price despite this to be an emergency call. I totally recommend him. Thanks Nadav!

On our 2018 Honda CRV, we got a dashboard message that said the battery in the key fob needed…read morereplacement. I did so and everything was fine. Then we got the message again so we changed the battery in the other fob. And that's where our problems began. After installation of the new battery, the red led light didn't blink. I went out to the car and it didn't do anything when I pressed the fob buttons. Put the old battery back in. No bueno. Our both batteries on the meter. New = 3.4 volts. Old = 2.6 volts. Neither turned on the red light. San Leandro Honda have a condescending look when we asked if the fob was covered by the 30,000 mile power train warranty. My thought? If the fob doesn't work, the power train is useless because you can't start the engine. Anyway, they said that they could try to do some diagnostics but the easiest fix would be to order a new fob and have it programmed. 24-hours and $300+. Oakland Honda said essentially the same thing. $368 for a new key, never mind that we bought the car there. The reason for the cost was the effort in programming the electronics. Please. I used to be an IT guy. You do to have to write a brand new script. You need to do some minor programming and flash the info into the fob. I did some online research and found The Key Shop. I sent a quick email to Rick and he responded that he could take a look at it. I called Rick. He texted me where I could find him in 35 minutes and we drove down. He went right to work, systematically checking everything that there was to check. He noticed that the battery was very difficult to remove. He asked if I was sure that I had used the correct battery. I showed him the battery in our other fob and he noticed that two of the plastic prongs appeared to be pressed down and could be causing the battery not to make good contact. Once he gently unbent the prongs, he reseated the battery and all was good. Total charge for his time and effort? $10. Way better than we could have hoped for. Rick, you THE MAN!

Ricky is a kind compassionate soul and he really helped me out. Its nice when you meet someone who…read morereally believes in customer service and then he looks you straight in the eye and says thank you!!!! I recommend him to everyone!!!You will be glad you called him!!!

We used Post Man & Lock to install a new lock on our front door. Jared provided excellent service…read more He was on time, worked efficiently, and explained the entire process to us before beginning. He was thorough and took the time to show us how to use the lock & app after it was installed. We were more than impressed with his service, and will definitely use him again!

Jared was beyond amazing!!! He was recommended by a local locksmith who was very reputable in the…read morearea but unavailable to come tonight. It was like 8:30pm when I contacted Jared and he came out less than 10 mins after I sent him my address. He is so professional and skillful. He has all the tools and skills needed to unlock our electric lock that went out of batteries within minutes!!! He totally knows what he is doing! His service is very reasonably priced too!! Look no further, and call Jared if you need a locksmith!

Guy is the best ! Came through right when needed . Efficient and knowledgeable. Muchas gracias !read more

So I am the building owner and just wanted everyone to know my experience. So my tenant called Dawn…read more& the Lock for a door repair. Dawn & the Lock subcontracted to TML Mobile lock repair. The technician from TML told the tenant that there should be locks on both sides of the door and it was going to be an extra charge due to the two additional locks required. The technician was just about done when the tenant called me to explain the extra cost and the work that was being performed. I told the tenant that ANY reputable lock company knows it is against the low to have a door on a business that is locked from the inside at a main fire exit. When she confronted the technician he said it was safer and not against the law. I explained to her that is is 100% against the fire code and the technician ultimately admitted he was aware but said it was "Much safer" for the business. He then said he would change it back to the way it was. He even tried to bill the tenant for having to change the illegal locks. I called Dawn & the Lock and was unable to get a hold of a manager. The customer was charged $643 to replace two locks. Update: Ori, the owner of Dawn & the Lock, called me the following evening and was very apologetic after reading my review. He explained that he does not normally use subcontractors and wanted to make things right. He appeared sincerely customer service based and wanted to make sure I was happy with the work that was performed by his subcontractor. I was very impressed how he resolved the incident.

Edmundo is a long time locksmith. I've worked with him many times over the years. He's very good…read moreat what he does, professional, prompt, & fair priced. I recommend Galaxy to all people with locksmith needs.

Extremely unprofessional. I am a new business in the area and was locking for someone to come…read moreinstall new door locks at my shop. Called and made an appt with someone at Galaxy Locksmith for 2pm the next day. Day of the appt texted to see if they were on their way since it was after 2pm and no one showed up, no one replied to my text either. Called and left voicemail at about 2:15pm. Waited until close to 2:45pm and no one ever showed up or returned my call or text, although my text showed delivered and read. DO NOT use this company unless you want your time wasted. Its a shame, as a local business owner I would think they would be more professional. I would have understood and appreciated a text or call that they weren't going to be able to make it. Definitely moved my schedule around to accommodate meeting them there at 2pm. What a waste of time!

Quick fast service and fairly priced. The locksmith showed up quickly and had a good attituderead more

OMG! I couldn't open the lid door to my old Sentry safe. It was unlocked, but when I squeezed the…read morelatch, the lid door wouldn't lift up. So, I used Yelp's virtual assistant to help me find local locksmiths. I got several responses. Out of all the responses, Avi from Sunshine Lock & Safe saved the day by just messaging me instructions on a way to unhook the latch. Thank you, Avi!!! And, yes, I admit I stuffed it last time I had it open, so now that the safe is open, I'm going to make sure it's not stuffed before I lock it this time! I highly recommend Avi from Sunshine Lock & Safe for his customer service and experience with my situation!

AWESOME Service!! My…read moreLiberty safe manual tumbler dial combo stopped working after 14 years and I couldn't open it. I called Liberty Safe and asked what to do. They told me a locksmith with the right tools can drill under the dial, line up the tumblers, open the safe and epoxy the hole up afterward. Not looking forward to the epoxied hole, I called Sunshine Lock & Safe to see if they could open the safe and fix the dial combo problem. Avi the owner said no problem and we set up an appointment. The following day he called to let me know he was on his way and he arrived according to plan. He was able to get into the safe without drilling and upon checking the dial combo parts inside he showed me that one of the tumbler disks was actually falling apart. He offered me the option of replacing the dial lock with an electronic lock which I readily accepted. Avi has a LOT of experience, has done many high end jobs with commercial-level safes and knows his trade extremely well. I was an aerospace engineer for over 40 years and I had a lot of questions while watching him work. He's very personable, doesn't mind talking about his trade and has a vast amount of experience which he didn't mind sharing. Very interesting man and clearly an expert at his trade! Spending just over $300 for Avi's new electronic lock, his effort and quick training on the new lock operation was money WELL spent, when considering spending just over $2000 to replace the old safe including removal & disposal.

Amazing service! I needed a copy of my BMW X1 key with remote, and everyone else said they couldn't…read moredo it - but this guy showed up Friday evening with his equipment and made it on the spot. He even came back two days later to fix the remote and made sure everything worked perfectly. Super professional, fair price, and truly works with integrity. A real one-man army - highly recommend!

Doran asked me questions to make sure he understood what I needed and offers fair pricing. He was…read morealso very patient I didn't feel pressured at all for his services. His communication was very punctual and flexible. We needed assistance with programming two keys for my 2016 Honda civic, we were desperate since one key wasn't working properly. It's been almost a week and I can say the keys have been functioning so well. The service was so quick! I would definitely recommend APN LOCKSMITH (: