Great place to visit. Parking is hard since it can get pretty full really quickly. Lots of options…read moreto choose from for the family and friends. Different stores. New stores added and some moved. Some upgrades made. A new Ferris wheel was added.

This is a cool, though touristy, entertainment destination in Scottsdale. Lots of positives about…read morethe place. A nice variety of family-friendly activities along with several shops and eateries on site, free parking, and great deals with the purchase of a combo ticket to experience different attractions at a discount. I did the "pick 2" combo for access to Butterfly Wonderland and the UFO Experience, and though the former was far more interesting and enjoyable, I'm glad I was able to check out both during my recent visit. Service was great as I interacted with staff at the arizona boardwalk, and the place wasn't overly crowded on a Sunday, which I appreciated.

I really love the idea of this indoor play center- it has so much potential. The themed rooms and…read morefocus on imaginative play make it such a fun and creative concept for kids. You can tell it was designed to be a special place, and on the surface, it truly is adorable. That said, my experience left me feeling uneasy, mostly due to cleanliness and supervision concerns. I witnessed multiple children putting toys in their mouths (which is totally normal for kids), but what was concerning was that those same toys were often placed right back into shared play areas. While I later learned there is a designated bin for toys that have been in kids' mouths, this wasn't communicated upfront, and I didn't see it being consistently used or enforced. There also seemed to be inconsistency when it came to staff involvement. Across my two visits, I did see some staff members actively cleaning up and returning toys to their proper places, which I appreciated. However, I also observed others simply picking up toys and dropping them into corners of the rooms without any real organization or sanitizing. I completely understand that keeping up with kids is a challenge--I'm a parent too--but that's where consistent staff engagement becomes really important. Another issue was the level of parental supervision. Many parents were on their phones while their kids played freely. Again, that's ultimately a parenting responsibility, but in a shared environment like this, it contributes to the overall hygiene and safety concerns. I also want to mention that I found the staff presentation a bit unprofessional, which added to the overall impression that things weren't being closely managed. To be fair, you do sign a waiver regarding illness, and I understand that no play space can be completely germ-free. However, I did end up contracting chickenpox exactly 10 days after visiting, which makes me seriously question the effectiveness of their cleaning and sanitizing practices. Overall, this place is incredibly cute and full of potential. With more consistent staff involvement, clearer communication, better sanitization systems, and encouragement for parents to stay engaged, it could be an amazing environment. Right now, though, it falls short of what it could and should be.

Highly recommend this delightful play land!!! Our 3 yr old grandson loved everything here, and…read morethere is a lot of different experiences inside this space!!! So glad we have something like this out in the west valley for littles to enjoy!

Carl's Damaged Pet Warehouse is such a unique experience in Gilbert. It's a private rescue farm…read morewhere you can get up close to Highland cows, donkeys, pigs, and the cutest rescue pup I've ever seen. I don't know who Carl is but he is quite generous to share his property with the public--he even provides buckets of carrots and pellets to feed the animals and a sink with soap and water to wash your hands. A few things to know before you go: Because this is at a private residential home, there are no public bathrooms available, so plan accordingly! It's also a bit out of the way on a dirt road, which adds to the rustic charm but can be a surprise if you aren't expecting it. It's a wonderful, low-key way to spend 30 minutes with some very happy animals. Donations are highly encouraged but not required.

I enjoyed stopping by this farm. The animals are well take care of and sure do eat pretty well. You…read moreare allowed to bring in food to feed them and they have a sign up of what you can not feed them. So nice this is available to the public!

This place has been our go-to birthday spot for both of my kids for years, and we keep coming back…read morefor good reason. The train ride is a blast, the climbing wall is massive, and watching kids lose their minds on the bumper boats never gets old. The party packages are reasonably priced, which is a huge plus when you're hosting a group. They also recently added fans and misters to the party area, and it makes a world of difference especially on hot days. If you're looking for a fun, affordable spot for a kids' party (or just a family outing), definitely check this place out. Highly recommend!

Needs a refresh. Dated rides and equipment. The splash pad was lacking the splash! Disappointed.read more

My boys 8 & 5 loved this place! Will go back again and in January they're getting new animals.read more

Let me tell you something, I hate and cannot stand lizards. They are literally my fear and phobia,…read morebut I have two boys, and they want to see them. So, I went, and let me tell you, absolutely amazing. It was such a great experience! So educational and hands on (for the kiddos). I kept my distance while the owner would take the lizards out but my kids were so engaged. I would recommend this to anyone. Even if you hate lizards like me. Definitely 10/10. I'd go back for sure.

My grandson had his birthday there. We had a great time. The manager was wonderful. The other two…read moreladies at the counter were great. Very clean Games were great. Love the pizza.

Drove all the way from Glendale only to find out they don't offer daily admission anymore,…read morememberships only. That's a huge inconvenience for those of us who live farther away and can't commit to coming regularly. A monthly membership simply doesn't make sense when you can't use it consistently. Would really love to see a day pass option added for out of area visitor

AMAZINNNNNGGGG!!!!!! This is a multi-room place you can go and bring your friends for fun…read moreactivities. The rooms range from activities that have strength, brain teasers, teamwork, and more. It's such a great bonding opportunity and allows you to have fun with whoever you bring with phones down. Parking is NO issue at all at this location. They have so many spots available given the strip outlet location it's in. I do recommend not wearing any thick or heavy clothes and bringing as little items as possible, because you will be moving A LOT and sweating will be your enemy. They have a bar and restaurant as well, but we didn't get a chance to go. Definitely will be back, and next time need to go for 4 hours! I think we did 2 hours and it didn't feel like enough time.

Let me start by saying this is an incredible idea and it's executed pretty well, but:…read more 1. There are no hints. Some of the games are not self explanatory and difficult to figure out. We tried one game about 8 times and made zero progress so just quit trying. 2. Some of the games are extremely physical. If you pass level one of a game, you move to level two. If you fail level two, you restart the entire game. This happened to us in one of the room several times. I like the concept, but both of these things are incredibly frustrating. We'll probably go back and see if we're any smarter or fitter than we were before. If you're in great physical shape, this is a good place to exert a lot of energy!

DO NOT BOOK YOUR PARTY AT THIS LOCATION THE MANAGMENT AND TEAM ARE HORRIBLE!!!!…read moreI am writing to express my extreme disappointment and frustration regarding the way my granddaughter's birthday party was handled at your location today. Despite arriving 15 minutes early as requested, we were not given access to our private room until five minutes before noon, leaving us no time to set up or decorate. Guests arriving were made to wait between 10 and 15 min before being checked in. Although your brochure clearly states that the private room is for 120 minutes, staff began aggressively cleaning the room and removing decorations and paid-for beverages at 1:40 PM. while my granddaughter was opening presents and all guest were in the room. They made her and her friends move so they could take the tablecloth which we supplied. When we pointed out that our time should run until 2:00 PM, an employee named Shawn was incredibly rude, condescending, and even laughed when I mentioned the poor service. He then stood behind us making rude remarks like "you are now 3 min over your room time) it was 148pm. While my granddaughter was being rushed to open her presents and get out. By the way they rushed us out so fast that they didn't even give her Swag bag we had to ask for it. And it had no T-shirt Furthermore, we were met with significant hostility regarding opening presents. While your own materials state process #3, that food, cake, and presents will be waiting in the room, the manager, Jazmine, argued with the mother of the birthday girl, claiming presents were not allowed. Even after we showed her that your literature only recommends against it to save play time, the staff continued to be difficult. We were eventually forced out of the room at 1:50 PM while my granddaughter was still in the middle of opening her gifts. We left the room rushed after management and employees made the party as uncomfortable as possible. At of the end of the party I was greeted with more hostility and rudeness by Shawn. So I said to him when the handed the gratuity sheet that because of the way were we treated. I would not be leaving a tip. Shawn exact words were "OH NO" while laughing. I do understand how the staff acts is because that is the managers style Rude and condescending. The lack of professionalism and the contradictory policies made what should have been a special day very stressful.

Paid $23 for two hours. Not bad of a price. Luckily, Adults do not have to pay. I gave this place a…read more3 because it wasn't very clean. Trash on a lot of the seating benches in the front, and I didn't see any employees actively cleaning when I was there. I also think they deserved a 3 because alot of the employees were on their phone and not enforcing rules when kids weren't being safe. Arrived at 4 pm on a Sunday and stayed till 6 pm. There were lots of bday parties when I went, so it was pretty busy.