I went in today to get the eyelash extensions removed by Kim. She was very polite and removed the lashes promptly. I appreciate that since it allowed me to get back to work in a timely manner. While removing them it seemed like she didn't find a problem with them but she remained professional either way. I had the lashes from Wednesday to Friday, during this time a lot of lashes fell out which made them a little more comfortable but my right eye was still irritated since the lashes on that side drooped. Maybe I was wrong to complain about the actual lash application being bad but there was definitely an issue with the extensions. I asked for really natural lashes because I don't wear makeup on daily basis and have my hair up a lot so I like to keep them as natural looking as possible. Regardless of my incorrect terminology, I've had lash extensions applied many times so I know what they should feel like and these were immediately uncomfortable and visibly uneven. Unfortunately, my usual person moved away which is why I tried somewhere new. I think that the Lady Code is decorated well, has a nice vibe, and the staff is friendly; it's obvious that they do a good job since they have a following and awesome reviews but all I can comment on is my personal experience and unfortunately it didn't work out for me. Here are some comments from friends and a coworker about the tint and lashes: "The lashes look like they're a week old. They should look better since you just got them." - My friend Karen the day they were done. "Your eyebrows look uneven, the right one is so much thicker than the left." -My friend Jamie immediately after they were done. "I don't see any issues with the application but they are not the right shape and size for you and the lashes look uneven. I can see a lot more lashes on the right side." - My coworker that happens to work at Lash Bar in SF the day after they were applied. (FYI I didn't know she worked at a Lash Bar on the weekends until yesterday). read more

Wow, talk about making a girl feel beautiful. That's what Emerly does! She remembers things you shared and the style of lashes you love. (She knows volume is my thing) Nothing wrong with being a little extra right? Do not hesitate to come here, beautiful setting, nice music, super clean and you can shop around for candles, sprays etc. Thanks so much Lady Code read more

The Lady Code - Lashed by Emerly - Eyelash Service Near Me - San Jose, California

Lash lift didn't even last 24 hours !! I wanted to get the lift before I got my eyeliner enhancement done but it didn't last. I'm not blaming the tech but I will say the solution Dana uses vs what the lady code techs use is so much better. Kimberly the owner said she'd call but it's been 11 days and haven't even gotten a voicemail. If you are gonna get a lift and tint go to Dana not anyone at lady code ( Dana works out of lash code but I believe is independent) I've gotten a lift and a tint from her and she was awesome. I've since canceled my future appointments with lady code since I haven't heard anything from Kim grist. read more

The Lady Code - My receipt for my lash lift that's basically non existent in less than 24 hours. - Eyelash Service Near Me - San Jose, California

I had been going here for months, and they have great service, but when my wedding was coming up, they just ghosted me. I tried texting, calling, messenger... needless to say I was very bummed with their lack of responsiveness. read more

My refill took over 2 hours. I was falling asleep and my eyes became so stressed it hurt. I didn't even like the lashes because they girl told me she was having issues because my lashes are too straight . I've never had a technician say that before. She told me this 2 hours into the appointment. I asked for volume and it was classic . I was upset after being there for so long I just wanted to get out . Haven't been back since read more

I love TLC because of how my lashes turn out when I see Jenn (IG: @glammedupbyjenn)! We went from classic to hybrid to volume to EXTRA volume as I began getting more and more comfortable with lash extensions. As it turns out, Jenn has recently moved to her own studio in Campbell and TLC owner has been so gracious to let me know how supportive she is of Jenn and how to find her! (: read more

Awesome ladies working here! Full set plus two refills was what I was able to do before they came off:( I'll definitely return. read more

Bought a Groupon for this place. They have a third part you book appts through. You can't find any apps they don't answer phone. It's pretty much impossible to get an appt. Booked. This is a gift for a bday too. What's up who does business like this. And don't respond saying go on the website and book. Nothing comes up avl. Return my call please. Gina McShane read more

Kim is AMAZING. She is so confident and knowledgeable on lashes and gave me the best volume set! She is also super sweet and professional and it's a plus that the Lady Code is only a few mins away from my new place! Everyone is super friendly and extra diligent and clean during covid. Seriously obsessed with my lashes and can't recommend this place (and Kim!) enough! read more

I've been seeing Kim for some time now, and she is fabulous. I made the mistake of taking a break from lashes for a bit, and went to another salon for a full set because it was a 'really good deal' and I couldn't get an appointment in time with Kim (book WAY in advance, ladies!). Anyway, going anywhere else was a HUGE mistake and I realized what a gem Kim is!! There are a lot of people jumping on the lash bandwagon but not many who have the skill and talent that Kim does. She really is one of the best and worth the wait. Minus one star for having to book 2-3 weeks out and not having many choices for appointment times, you have to pretty much take what you can get. But if you get on the cancellation list or just keep checking online, usually they can work with you! read more

This review is not for me cause I'm a guy, lol. Mart my fiancé came in to this place and found out what kind of services they offer and how awesome they treated their customers. So, she asked me to give them a 5 star review. The reviews speaks for itself and now she's looking forward to get her eye lashes done. read more

Love, Love Sarah's work!! Interesting with the other two reviews that were given low stars.... The stories almost match .... hilarious. But anyways...love the lashes! Atmosphere is relaxing and staff is excellent !! read more

The Lady Code - Eyelash Service Near Me - San Jose, California

I had to wait a month to get an appointment at a time that worked for me and it was worth the wait! Jade expertly glued 65 lashes on each side and I went for the "cat eye" look with longer lashes on each side and I love it!! The entire experience was very relaxing. You lay down with your eyes closed the entire time. It took a little over an hour to get a full flirt set. The very next day after I got them, I started to have a reaction, I assume, due to the glue. My eyes were watering and felt irritated. When I got home, I looked in the mirror and my eyelids, just on the lash line, were swollen and puffy. I called the next afternoon, still experiencing the same thing and the customer service was absolutely excellent. They suggestions to try to relieve the irritation and suggested removal. They called to check in to see how I was doing and I want to keep them so bad that I am hoping my eyes get better in a couple days. They have glue for sensitive skin, which I was so glad to hear since I am obsessed with my lashes! They have an option for a skin test of the glue, so if you do have sensitive skin, I would suggest the skin test. They have several other skin care and brow services that I want to try. I love this place and will definitely get a refill on my lashes with the other glue. read more

Great ambiance, friendly and helpful staff, and Kim is an artist. This was my first time and I'll be back for fills in a coupe of weeks. Recommend! read more

Beauty by Danna operates out of the Lady Code. Purchased a groupon, Danna is frustrating to get a hold of, to book appointments. She asks for texts but doesn't respond. I like to find good people and stick to them, Danna makes that impossible. I've tried a few rounds of contacting her. Ended up having Groupon refund. Don't have time to be chasing her. If you want a consistent, responsive beautician, Danna would not be my recommendation. read more

I've been going to see Kim for my lash Extensions for almost 2 years now and she is awesome! A perfectionist and gets the job on time. Her work is exemplary as nobody can tell I have extensions on which it should be. Clean lines and no extra glue sticking around. I've had few lash extensions done from others but Kim is definitely the best! Thank you Kim, keep up the good work and see you soon! read more

I went in for a full Volume set. The tech Jenn did a natural job. Said she tried to get them as full as possible. She did not meet my needs. Then went on to charge me $200 for a $100 job. Very disappointed. This place will rob you with a half ass job! Highly recommend to not go here!! read more

I got a groupon to try this place for a shellac manicure. I will never go this place again. Cons : . All the places I've gone before always offer water. Also other places give some sort of hand massage. I didn't get either of that. .They don't have a much of choice for the colors. .There is no sign for cash or check only but that is all they take. I had to go next door to get cash from ATM . If it's going to be cash only then have the decency to put up signs. . My groupon was for 17 for shellac manicure but they charged me extra for different color on two fingers. Really? . The lady who did my nails didn't talk to me or even say hi. I don't need a .conversation but at least say hi. .The location is hard to find. Pros I do like my nails but the cons outweigh the pro. I will not be a repeat customer read more

First time here and the lady (sorry didn't get her name) was very nice and did a fabulous job! I will be back again soon. read more

The Lady Code - Eyelash Service Near Me - San Jose, California

Love this place. Owner was super attentive and very nice. My nail tech Vicky was amazing. Her work is thorough, precise, and attention to detail which I loved! Definitely coming back again. read more

The Lady Code - Love this place. Owner was very helpful and nice. Vicky my nail tech did an amazing job! Very thorough and precise. coming back - Eyelash Service Near Me - San Jose, California

AMAZING lashes. I get compliments every single day. Most people are surprised when they find out I have extensions, because they look so real! See pics! I absolutely love Kimmy. Also a fun, professional atmosphere... clean, great playlists, very relaxing. You will love it. read more

The Lady Code - Lashes - Eyelash Service Near Me - San Jose, California

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Lady Cove is a great place for lashes, have been going for years and love love my lashes! Thank you Sarah

I got a groupon here for their nail services. Everyone was nice enough, no one went above and beyond. I think this place is mainly to get lashes done and they're expanding by doing nails now. The woman who did my nails was so nice, but one of my nails chipped literally the next day, they kept chipping and within 2 days I peeled them because they looked terrible. I didn't bother calling because they're far from my house so I didn't want to drive all the way there for me. I won't be returning. THEY ONLY TAKE CASH!!!!!!!!! read more

I tried calling to schedule an appointment for a shellac manicure when I found out that they don't offer nail services anymore. Thank god groupon refunded me otherwise I would be very upset. Guess this place is only good for lashes.... read more

Danna is fantastic!!! She made me feel very comfortable; knows her craft and offers reasonable prices. Will definitely go to her when my regular wax lady is not available. read more

Love this place!! The best in town. Kim and Jenn are amazing, but I am sure they all are. Super friendly and quiet!

I recently had a special event and decided to get lash extensions for the occasion. I have heard amazing things about Lady Code so scheduled a volume set and I am so glad I did! My lashes are absolutely gorgeous! I love them so much that I have decided to keep them on. The lashes look so good I don't even need to bother wearing makeup! I feel so glamorous! read more

Came here with a Groupon. Very nice and clean inside, cool music streaming from Pandora. I think it was Vicky who did my nails and she paid close attention. She was willing to try layering the Shellac colors, so I had two coats of Rosebud and one coat off Beau, the color came out very pretty. read more

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I love Tan. She did my lashes today I did a full set. She is quick, and did an amazing job. The place is very clean. It's quiet and I practically slept the whole time. I've had lashes a few different places and never did the use a cool pack under the eye instead of the typical tape. I loved that part because the tape almost always bothers my eye the whole time. I feel like it was a bit pricey compared to most places and they even charge extra to see Tan, but she is worth it. I told her how I like my lashes to look and she did exactly that. I scheduled an appointment in 3 weeks for a follow up. read more

The Lady Code - My new lashes are fabulous from Tan! - Eyelash Service Near Me - San Jose, California

Beautiful, Beautiful!! I'm new to the area and have very high expectations when it comes to my lashes...this place exceeded all my expectations. Kim is awesome and did a fantastic lash job! Thank you Kim! read more

I just got my first set of Eyelash extensions with Kim and they look fabulous! I went back to work after the appointment and no one noticed. I went to my sister's house that night, and she didn't notice. The next day, when the same individuals were up close to my face, they said, "are you wearing makeup today? Your lashes look beautiful!" The lashes look sooooo natural! Which is exactly what I told Kim I wanted. I am absolutely thrilled with the results and although I initially was only going to get them just for a trip to Europe so I didn't have to wear makeup, I may be hooked after just two days ;-) Kim is wonderful! I would recommend and trust her to do whatever she feels will look best on you. She is a treasure. The next day my friend from work made an appointment with Kim to get her eyelashes done because she loved mine so much. If that's not a great endorsement, I don't know what is. Thank you Kim! read more

Samantha is fantastic! She did an incredible job, and absolutely friendly. Kim and Samantha were both very professionally. Took my temperature, washed my hands, and hand sanitizer. read more

Get a lil' TLC at The Lady Code in Willow Glen! Found this little Gem of a Salon just walking by it last Summer. Been hooked every since. Cute, feminine & lots of Soft Pink I was intrigued! Lol This Salon provides a Relaxing professional atmosphere offering; Waxing, Gorgeous Lashes, Facial Treatments & Specialty products and Gifts. Friendly, Excellent Customer Service...Nicole at the Front Desk is always accommodating. They have a Great Appointment system which texts & emails you Appt reminders..perfect for a Busy Lifestyle! I highly recommend the Black Diamond Sealant as a Lash enhancer every couple days between appts. Don't forget to get A Lady Code Punch Card to receive $10 Off after 5 Fills. read more

This has been my go to lash place. Sophia who is now a jr artist I believe was always so pleasant on the phone and with appointments. I had Nara many times and she was great very fast and gave me the look I wanted every time. My last appointment was with Sarah and she was great. She drives so far and is so invested in her clients and I can tell this from just one appointment with her. She was fast and gave me the lashes I asked for. She even was going to stay later on a Saturday for my fill appointment because I was in school at the time and couldn't come during the week. The only reason I stopped going here was because I was in esthetics school getting a lot of facials and my lashes didn't last as long. But now that I'm done I'll be back for sure! read more

I love my lashes! They look amazing, and the service is wonderful. The process is relaxing and the results are amazing. Will be going here from now on! read more

I had been a loyal customer of Lady Code/Lash Lounge since April 2013. I diligently got a fill on my lashes every 2 to 3 weeks, for over a year. I loved their Los Gatos location, it was super cute (and convenient). Recently they moved to willow glen, and it went down hill from there. The location is not cute, there are florescent lights (that are really bright when you have had your eyes closed for an hour), and I am not sure how they control the humidity (as they discuss on their website) because since their move, my lashes have not stayed on as well. And they stopped taking credit cards, which is just a pain. I overlooked all of this because I was totally addicted to the lashes. But the nail in the coffin was when I had to cancel an appointment recently. The morning of my appointment I had an emergency doctors visit, and was told by the doctor to be on bed rest for the next few days, as soon as I got home from the doctors (11am) I called Lady Code and told them I would need to cancel my evening appointment due to doctors orders! The lady on the phone reminded me of the 24 hour cancellation policy, and I explained that I was at the doctors and I was unable to go, and I thought that was that, so I changed my appointment to the following week. Much to my surprise when I went to pay the following week, they tacked on a cancellation fee! I again explained my situation to the technician, who shrugged and said that I had to pay for the time of the other technician that I late canceled. Now I totally understand rules, and I am the BIGGEST rule follower. But I really feel that it would be in the best interest of small businesses to forgive a long standing client for ONE late cancel. But I guess it was for the best, I have now found a much better more convenient lash technician and I will not be returning to Lady Code. read more

i hesitate to write this review out of my own selfishness of sharing Casey with the rest of the lash connoisseur world but i also feel compelled to do so because she is SO. AWESOME. AT. WHAT. SHE. DOES. where do i even start... Casey moves at a supersonic application speed while never damaging my real lashes or causing me discomfort. i have never once even felt the feeling of having an extension on, even 3 weeks after my application! she is super down to earth, dedicated and gentle so much so that i (a person who can not sleep in real life) fall asleep, without doubt, every time during my appointment. she is a natural at what she does. when i go in for a fill she always checks in with me about my previous set and is amazing at changing it up and getting creative with length, shape, curl, density and even color! i mean, who even knew these were options? casey can create a big 'ol set of sexy feather dusters or just make you look like you were born with beautiful natural lashes. regardless of what direction i go i get daily compliments. i have had several other people do my lashes in the past and always end up doing a set and then trailing off. casey has me addicted and there has been no comparison to what she does. i could not recommend her more. read more

The Lady Code - Casey at work! - Eyelash Service Near Me - San Jose, California

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I had an appointment with Sarah today. My usually go to person is out on vacation. So I gave Sarah a try with high hopes. My lashes looked so horrible when they were done. The corners are irritating me so bad. Most of the lashes and going down ward and it's only been 4 hours. Most of the lashes are already falling out. I called, spoke with Sophia letting her know the situation and the answer I got back was rude. I told Sophia what's happening and that my lashes looked horrible and they're falling off already. Her response back was, "OHHHHHH okay! Thanks for letting us know. Okay bye!" Wow! This is what you call great customer service. read more

I couldn't be more excited about my lash extensions done by Sarah. She was so polite and she made sure I was comfortable and took her time to make sure my lashes were perfect and I love them. I will definitely go back for my fills with Sarah she deserves all the creditability for her job and what she does. I highly recommend her she made me feel so beautiful and my lashes are so full and perfect I don't need much make up which I love because I am short on time with starting work at 5:30 in the morning. Thank you Sarah read more

i called to make an appointment for Thursday 3/24. my appointment was then canceled and i was asked to reschedule. god knows who i spoke to over the phone, but we had agreed that i would come in on Friday 3/25 @ 2PM. let me tell you this, i DO NOT EVEN LIVE IN SAN JOSE. I drove myself all the way from San Francisco for this appointment and waited around until 2PM. upon arrival, I was told my appointment was at 3 but of course I disagreed and said no, it's at 2 - only to be told that whomever canceled and reacheduled my appointment incorrectly scheduled me for NEXT FRIDAY WHEN I WILL BE OUT OF THE COUNTRY. thank you very much for wasting my time, my energy, and my day. i am livid. read more