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    The Lash Exchange

    4.3 (6 reviews)
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    Paul Mitchell The School Dallas

    Paul Mitchell The School Dallas

    3.4(199 reviews)
    1.0 mi
    •$$

    I want to start by saying that my student stylist, Diasia, was wonderful. She was knowledgeable,…read moreattentive, and really listened to my hair needs. I felt comfortable with her throughout the service and was very pleased with the care she provided. Unfortunately, my experience with the front desk staff, specifically Lae and Cicily, was much less positive. At check-in, I greeted Lae and asked how she was doing, and her only response was a very stark "blessed," which immediately came across as unwelcoming. My checkout experience with Cicily was even more uncomfortable. Her greeting felt sarcastic, and she proceeded to question Diasia about the timing and cost of my service in a way that felt unnecessary and condescending, especially considering the instructor had already reviewed and signed off on the quote that was presented to me. I understand that this is a learning environment, and based on my experience with Diasia, there are clearly very talented and capable students at Paul Mitchell Dallas. However, the front desk is the first and last interaction clients have with the school, and unfortunately, those interactions made an otherwise positive appointment difficult to enjoy. Customer-facing staff should be receptive, professional, and accommodating. I would absolutely recommend Diasia based on the service she provided, but the front desk experience would make me hesitant to return.

    My name is Gabriella Hernandez, and I am a graduate of Paul Mitchell The School. I graduated in…read moreearly June and had the opportunity to attend graduation at SMU in May. I highly recommend Paul Mitchell to anyone looking to further their education and pursue a career in the beauty industry. My time there gave me hands-on experience with all different types and textures of hair, while also teaching me professionalism, confidence, communication, and what it truly takes to succeed in this industry. One of the biggest things I would tell future students is that your education is what you make of it. Paul Mitchell gives you the educators, resources, opportunities, and hands-on experience, but you have to be willing to show up, ask questions, practice, make mistakes, and keep learning. Take advantage of every opportunity, don't be afraid to step outside your comfort zone, and don't compare your journey to anyone else's. The more you put into your education, the more you will get out of it. I am incredibly thankful for my amazing educators, Whitney, Kat, Michelle, Amy, and Sarah. Thank you for your patience, knowledge, encouragement, and for always pushing me to become better. Each of you made an impact on my education and helped me grow more confident in my abilities. A huge thank you as well to my advisors, Jessica, Laura, and Veronica, for always supporting, guiding, and encouraging me throughout my journey. Looking back, I am so grateful for everything Paul Mitchell gave me. If you're considering cosmetology school, come ready to learn, work hard, ask questions, and grow. You truly get out what you put in, and the experience can become something really special when you take advantage of it. Thank you to everyone at Paul Mitchell who played a part in my journey and helped me become the stylist I am today!

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    Paul Mitchell The School Dallas - Getting my hair done by a soon to be professional!

    Getting my hair done by a soon to be professional!

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    Ogle School

    Ogle School

    3.8(199 reviews)
    2.9 mi

    Excellet experience with Sharick and staff. Preston and Campbell Rd. location. My first visit to…read moreOgle, and will continue to go there. Very professional and friendly for my 'color and cut'; very moderate price. Was delightfully surprised. Thank you.

    Unfortunately, my experience was disappointing…read more I understand that students are there to learn, and I fully expect a learning environment. However, learning also requires humility and a willingness to listen--especially when working on someone's natural hair. The student who worked on my hair, Tatum, seemed more interested in projecting confidence than listening to the person whose hair she was servicing. I have 4C natural hair and have specific goals for retaining length and minimizing breakage. I politely explained what works for my hair throughout the process, but my input was met with resistance rather than curiosity. At one point, she even asked if I had gone to cosmetology school because I was giving guidance about my own hair. After applying a demi-color, my hair was not thoroughly conditioned, which is an important step for my hair texture. During the blow-drying process, my hair was repeatedly brushed while dry, causing unnecessary breakage that could have been minimized by properly detangling and conditioning it at the shampoo bowl first. Instead of focusing on technique, there seemed to be more attention given to casual conversation. What disappointed me most was the lack of instruction from the supervising staff. A cosmetology school should be a place where students are actively taught how to work with all hair textures, including tightly coiled 4C hair. Supervisors should be demonstrating, correcting techniques, and encouraging students to listen to clients who know their own hair. My recommendation to Ogle School is to strengthen the training of both students and supervisors when it comes to textured hair. Every client deserves to feel heard, and every future cosmetologist should graduate with the skills and humility to care for all hair types--not just the ones they are most familiar with. I truly hope this feedback is taken constructively because there is an opportunity to improve the learning experience for both students and clients.

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    The Lash Exchange - cosmetology_schools - Updated September 2026

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