1. The Lash Exchange

    1. The Lash Exchange

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    Carrollton, TX

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    The Lash Exchange

    4.3 (6 reviews)
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    Ogle School

    Ogle School

    3.8
    (201 reviews)
    2.9 mi

    Victoria did an amazing job on my partial highlights!!! I couldn't be happier!! She has a great…read morefuture in the hair business!! thank you Victoria!! Happy Customer! Pam

    Unfortunately, my experience was disappointing…read more I understand that students are there to learn, and I fully expect a learning environment. However, learning also requires humility and a willingness to listen--especially when working on someone's natural hair. The student who worked on my hair, Tatum, seemed more interested in projecting confidence than listening to the person whose hair she was servicing. I have 4C natural hair and have specific goals for retaining length and minimizing breakage. I politely explained what works for my hair throughout the process, but my input was met with resistance rather than curiosity. At one point, she even asked if I had gone to cosmetology school because I was giving guidance about my own hair. After applying a demi-color, my hair was not thoroughly conditioned, which is an important step for my hair texture. During the blow-drying process, my hair was repeatedly brushed while dry, causing unnecessary breakage that could have been minimized by properly detangling and conditioning it at the shampoo bowl first. Instead of focusing on technique, there seemed to be more attention given to casual conversation. What disappointed me most was the lack of instruction from the supervising staff. A cosmetology school should be a place where students are actively taught how to work with all hair textures, including tightly coiled 4C hair. Supervisors should be demonstrating, correcting techniques, and encouraging students to listen to clients who know their own hair. My recommendation to Ogle School is to strengthen the training of both students and supervisors when it comes to textured hair. Every client deserves to feel heard, and every future cosmetologist should graduate with the skills and humility to care for all hair types--not just the ones they are most familiar with. I truly hope this feedback is taken constructively because there is an opportunity to improve the learning experience for both students and clients.

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    The Lash Exchange - cosmetology_schools - Updated July 2026

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