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    The Lash Express

    3.2 (46 reviews)

    By appointment only

    Services - The Lash Express

    Blemish camouflage

    Eyebrow services

    Permanent makeup application

    2 More Services

    Permanent makeup consultation

    Permanent makeup touch-ups

    The Lash Express Photos

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    Recommended Reviews - The Lash Express

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    Reviews With Photos

    Micheezy N.

    I wanted to start off by saying that I love the atmosphere at CouturEye. The interior is very clean and nice. I went to my first lash appointment with Brandi a month ago, she's very sweet and I really enjoyed talking to her. I got 2D lash extensions from her. She asked me if I wanted them short, medium or long lashes and I told her I wanted them long. She suggested to get medium because my eyes are quite small and I agreed with her because I wanted them slightly natural for my Vietnam trip anyways. I really love the 2D lashes that she gave me! For my second appointment I went to Chelsea because Brandi was completely booked on the only day I was available. I decided to try 3D lash extensions instead because I have a few weddings to go to this month so I wanted a more dramatic look. I told Chelsea that I wanted either a gorgeous lash shape or a open eye shape. Chelsea suggested to me that I should do open eyelash shape because I have hooded eyes and my natural lashes follow an open eye. I told her I was really tired from work and I wasn't in a chatty mood. Chelsea was understanding and said it's okay that I didn't have to if I didn't want to. She's really sweet and I felt confident that she'll make my lashes look amazing and they are! I absolutely love my 3D lashes and can't wait to go back to her for my fill in!

    Helen K.

    Ok am I crazy here..? I had my lash extensions done on on 5/22. It is 5/31 and literally every single one has fallen off. When I came in, Chelsea was there to do my set and she seem really disinterested in me. And then when I went to lay down to get my lashes done she didn't really ask me what I wanted, I had to personally ask was kind of curl and length she was going to do. Then she kind of was like oh yeah that'll be fine and then I laid down to get my lashes done. There was a REALLY weird soap opera on and even when I said "this is a really weird show" she just kinda said uhu and didn't offer to change it. Maybe I'm used to something else but I have had my lashes done before and usually they explain the type of lashes they will use and put on calming music so you can fall asleep. The whole process took about an hour and I was happy with my initial lashes. I followed all procedures and didn't get them wet for 24 hours and I didn't even wear makeup so I could be extra careful. I felt like she wasn't happy that I bought the lowest cost option and so didn't really care which makes me sad. But honestly. Half of these lashes were gone by day 4 and all. LITERALLY all are gone today and it's been 8 days. I just think that's kind of crazy. The photo attached was taken today and you can see not a single lash remains :/ Oh and I posted a photo of a screen shot of my appt.

    Cyber bullied by the owner for my review.
    Ashten G.

    This place has absolutely TERRIBLE customer service. The stylist answered the phone in the middle of working on my eye lashes, and I could hear her sending texts through the session. It's no surprise that almost all the lashes fell out of my left eye in only 2 days. It was horribly embarrassing. When I called to let the owner what happened, she was extremely rude and yelled at me until I had to hang up the phone. She acted like she was going to make it right. The next session went well, but when I called back to schedule a fill-in, she refused to book an appointment for me. If you're looking for a petty, short-tempered stylist, this is the place for you. If you want good customer service and a high quality salon, go somewhere else. The owner bullies people who leave bad reviews.

    Lashes by Brandi J
    Veda W.

    I've had an eyelash extension done only once in my life and it was not a professional job. I didn't know what to expect going into CouturEye. I just decided to go for it after reading the positive reviews. There is a Yelp deal attached, $58 for $125 so that helped the decision process as well. I was able to schedule online and was excited to see that they had an opening for 9pm. I arrived 10 minutes early and Brandi (owner) was with another client and politely advised me that she'd be right with me. Once it was my turn she consulted with me to find out what I liked/wanted and made suggestions. 10 minutes later I felt super comfortable and we talked like old friends. The hr flew by so fast! I felt no pain, no liquid running in my eye, no sticky eyelids, etc. See the 1st time I had them done I experienced all of the above and when they were taken off they took my natural lashes off as well so I was pretty much looking like a bald eagle imo. I almost shed a tear when I looked in the mirror they look so fab and natural. Totally exceeded my expectations! I've scheduled another appt with her in a week for a brow extension and cannot wait to see those results. I'll keep you posted.

    #104 inside of this salon suite
    Dana H.

    I held off writing a review from my first visit because I thought maybe she was just having a bad day. But after my experience today, I feel comfortable in saying that, although her lash work is good, her customer service and personality is lacking! Visit 1: Only about a 15 minute wait. She was fast. Efficient. But said no more than maybe 3 words the entire time. My attempts to break the ice by complimenting her hair and her boots fell flat. I understand I am not attending a comedy show and I don't expect to be entertained, but I've never had a lash experience so...quiet. And it was just awkward. Luckily she has a soft touch so I fell asleep halfway through. I bought a Groupon, so I had to make my refill appointment within 2 weeks, which I did. The weather was horrible. It was storming and wasn't letting up. My first thought at 8am was to reschedule, but this was the last day within my 2 weeks. Also, I wanted to be considerate, not knowing how far she had to travel, she could have already been en route. I wrapped up and got there at exactly 9:02 for my 9am appt. the door was closed and the shade was down so I knocked on the door. No answer. I heard what I thought was talking (but now assume it was the radio maybe), so I sat in the waiting area, which is close to the door and waited. At about 9:30am I went out to my car for something and decided to call her. She flatly stated that she was there and I didn't show up, so she left?! Huh?! She also stated that she waits no longer than 15 minutes on a customer and I could call and reschedule. (Mind you, this is the day before Christmas!!) I questioned how any of that was possible, since I'd been waiting for half an hour!? I would have seen her walk out. And when she walked out, did she not think to look over at the waiting area? (Hell, maybe my head was down at the time she left?!) And I guess a phone call to the customer is just too much work!? My assumption is that because I was prepaid through a Groupon voucher, my business was just not that valuable. Sad, because I intended on tipping her the full price of the refill, since it is the day before Christmas! The good thing I CAN say, is that my lashes still look decent from 2 weeks ago, so I can still pull it off. I'm just pissed that I had to fight this horrible weather to get here! In conclusion, my instincts from the first visit were right. I won't be back! (I wanted to give 2.5, but don't know how to give half stars.) Happy Holidays yelpers!!

    Day 1 of lashes!

    I never write Yelp reviews, but had to show some love because I'm absolutely in love with my new lashes! Brandi is extremely personable and did a great job at assessing what look is best for me by asking me a few simple questions and then working her magic. Super relaxing experience and I'm absolutely hooked now. Highly recommend CouturEye because the prices are great, the work surpassed my expectations, and Brandi was an absolute riot to chat with.

    Finished product. Very light look...I like them!

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    9 years ago

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    Brandi J.

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    Ask the Community - The Lash Express

    Review Highlights - The Lash Express

    For my second appointment I went to Chelsea because Brandi was completely booked on the only day I was available.

    Mentioned in 29 reviews

    Read more highlights

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    Browzing Beauty Salon

    Browzing Beauty Salon

    4.7
    (24 reviews)
    6.2 mi
    Certified professionals
    18 years in business

    Kimi is one of the most talented brow artists I've ever had the pleasure of visiting & a very kind…read moreperson to boot! My brows are symmetrical, flawless and still full. The service was nearly painless and very quick. Highly recommend

    Recently, I moved from New York and have been looking for a new brow salon because the one I…read moreinitially found in Georgia was farther from my house and the results were just okay. I was really hoping to find someone who could recreate the style I was used to back home. I found this salon a few months ago and had been seeing one of the brow stylists, who was fantastic. She understood exactly what I was trying to achieve and helped me gradually get my brows back to the shape I loved. Since eyebrow growth takes time, we've been working toward that goal over multiple appointments. Unfortunately, her schedule has been a bit inconsistent lately, so I stopped in today after the gym hoping another stylist could help. Before we started, I explained in detail what I had been working on with the other brow artist and asked several questions to make sure she was comfortable maintaining that same shape. She assured me she understood and told me to trust her. Unfortunately, the result was the exact opposite of what I had asked for. It felt like my concerns weren't listened to, and months of progress toward growing my brows back have now been undone. Brows take weeks to grow back and often months to reshape, so it's incredibly disappointing to feel like I'm starting over. What made the experience even more frustrating was that I spent a significant amount of time explaining exactly what I was trying to accomplish because I wanted to avoid this outcome. I left feeling like I had wasted both my time and the progress I'd made over the past few months. It was simply a very inconvenient experience that could have been avoided if the stylist had been upfront about not being familiar with the technique or shape I was looking for. I'm sure this stylist may do a great job for clients looking for a different brow style, but if a client is asking for a specific approach that you're not confident you can achieve, it's much better to be honest than to promise you can. Setting the right expectations is so important. I wondered if I was just being overly critical, but when I got home, my fiancé immediately noticed the difference and even commented that my brows didn't turn out as well as they had before. I'll continue booking with the original stylist because she truly understood what I was looking for, but I wanted to share my experience so others know to request the stylist whose work aligns with the look they're trying to achieve.

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    Eyebrow threading
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    Lash lift and brow lamination

    The Lash Express - eyelashservice - Updated June 2026

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