I totaled my driver's side door after inadvertently leaving my car in neutral in the garage while…read morethe door was open. The car rolled back, and the door clipped against the garage wall. Thankfully, no one was hurt, although my ego needed some attention. I called Certified Auto Body and was immediately taken care of. Debbie, the owner, had a tow truck out within the hour (the car was not fit to drive). They managed the insurance claims process for me and arranged a rental car for us before we left the shop. The prices were extremely fair, and we had our car back good as new within about a week. By far the best, smoothest, and most pleasant car experience - of any kind - I have had. These guys know what they are doing, and it shows. Highly recommend!

this shop is commitiing insurance fraud theyt are pretending to buy parts from used vendors and are…read morebilling the insurance companie for it but realistically they are reusing the same broken parts they are milking every insurance company that walks in that door beware people!!!!!!!!!!!!

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

Francisco was extremely professional, knowledgeable, and honest throughout the service process for…read moremy Tesla Model S Plaid. He took the time to thoroughly inspect the vehicle, explain the work being performed, and ensure the final result would meet OEM standards. His attention to detail and commitment to quality gave me complete confidence in the outcome. I highly recommend Wheel Tech to anyone looking for exceptional workmanship and outstanding customer service.

They do a very good and honest job. I appreciated my last interaction where they honestly said they…read morecouldn't fix a wheel because if they did, it would compromise the integrity of the alloy. I wasn't charged. Thank you for being honest and value friendly.

Can't give enough praise to JJ Auto Service Center and owner Jason. I'd trust him with my pink…read moreslip. I love dealing with family businesses where the family is dedicated to upholding its reputation and high values. He shows me what's wrong, explains options clearly, and guides my decisions, and he's always been right.

Called with a fuse issue on my 9 year old Audi and was pretty much dismissed…read more So the service may be very good, but I was disappointed that I wasn't offered even a diagnostic.

I needed my bumper replaced and got two estimates…read more National Shop. Parts = $338.14 Labor = $ 1,107.00 Total = $1,445.14 + tax Lake Bluff Auto Body. Parts - $268.28 Labor = $615.10 Total = $883.38 = tax The Chain/national shop charged more for labor and included parts that did not need to be replaced. Customer service and quality of work at Lake Bluff Body Shop is flawless. They even washed and cleaned the inside of my car. I would not hesitate to use them again and highly recommend Lake Bluff Auto Body to anyone who is sick of being taken advantage of by big box chains. Save money, support local family owned business and know you are being treated with respect. All by honest, hard working individuals. Support local, family owned businesses and save money.

I can't say enough good things about Lake Bluff Auto Body. They did fantastic work fixing my car…read moreabout a month ago, and the experience from start to finish was seamless. Recently, I went back in with an issue on my side mirror, and once again they completely exceeded my expectations. The repair was done in about 45 minutes, and I was back on the road in no time. What really sets this shop apart is how quick, honest, and reasonably priced they are. It's rare to find an auto body shop that combines high-quality workmanship with integrity and efficiency, but Lake Bluff Auto Body truly does. They clearly care about their customers and take pride in their work. I would very highly recommend Lake Bluff Auto Body to anyone who needs auto body repairs. You won't find better service or more trustworthy people anywhere else! Your vehicle is in good hands.

Very poor quality work. I saw the reviews and decided to take my car there, but unfortunately, I…read moreended up with leaks in my trunk. They replaced the trunk and the passenger door, and after taking the car back for repairs, rust started appearing only two months later. The quality of the workmanship was extremely disappointing, and I would not recommend this shop based on my experience.

Drove from Evanston to Waukegan because of Car Techs reputation for quality work and competitive…read morepricing. They did not disappoint!

Dwayne and the Crew are OUTSTANDING!…read more No BS, and an Experienced Team! They fixed my Lexus, which was screwed up by the incompetence of Cars of America down the street. I did not approve of repairs to my car, but they insisted on "fixing my car" The Mechanic Brendon...was heard as being High and Hungover while he worked on my car. I insisted that the team to STOP touching my car due to the unprofessional manner by the mechanic. They refused and kept going....it was HORRIBLE. I was angered and upset that someone was willing to HURT my Car. I eventually got them to stop. They bolted my lower ball joint backwards, and shoved my car to the lot. I had it transported to Clavey down the street on Chestnut. The Professionals at Clavey assessed that they broke my Wheel Bearing and Hub. They also broke my lower ball joint and damaged my brake system. The crew found multiple issues on my car due to the lack of experience by the Cars of America staff. Cars of America caused $1,500 of DAMAGE to my car. Cars of America caused $1,500 of DAMAGE to my car. Cars of America caused $1,500 of DAMAGE to my car. Cars of America caused $1,500 of DAMAGE to my car. Cars of America caused $1,500 of DAMAGE to my car. Happily, I was able to get my car corrected, and paid a More that Fair price for my troubles. Thank you all at Clavey! Thank you Dwayne and Kyle and the TEAM of Pro Mechanics for your HELP Please feel comfortable taking your cars and trucks to Clavey Auto. True Professionals.

Have been taking our vehicles to Clavey's for years and will continue to do so. Dwayne (and Dan…read moreand the rest of the Clavey crew) have always been very personable, professional, knowledgeable and honest. Their inspections are very thorough. They will tell you what needs to be done (from a safety standpoint) to what could be done (fixing minor things that don't impact the daily operation of the vehicle). There are no upsells; no pressure to do things that don't really need to be done; etc. I trust them completely with our cars. Now my son and his girlfriend take their cars to Clavey. :-) I highly recommend them.

Great customer service and incredible job of repair. Turned…read morea really traumatic experience into a very easy fix.

These guys do great work. I've had two vehicles repaired here and each time the work was impeccable.read more