This shop was strongly recommended to me by a friend. I decided to buy a shotgun from them. Things were going ok at first. In fact, if I had only been helped by the first guy I probably would have given them three or four stars.
There was an issue with the address on my ID. I recently moved so my address does not match my ID. I was told that this was not a problem. I just needed to bring in a copy of my PG&E bill.
My PG&E bill does not have my service address on it so they guys at the shop told me I needed to go online to the PG&E website and print out an invoice. However, when I did that the invoice did not have my name on it. It had my account number and service address, but not my name.
One guy told me I could not use my dsl bill and another guy said I could.
Now, PG&E does not have a link called "the piece of paper that the guy at the shop has in his head." I called the shop to try to figure out what I needed. I was told that they could only accept a single document. So, I thanked them, hung up, and kept digging on the PG&E site until I found something called a payment verification letter which had all the information they wanted at the shop.
I brought the document in to pick up my shotgun and the guy behind the counter went on and on about how this was not THE document. As if I could read his mind and know what THE document is. Again, PG&E does not offer a link to THE document that some guy has in his head at some gun shop.
Finally, after he had gone on and on about how the document I brought in was not identical to the one in his imagination he admitted that what I had brought him would work just fine!!!! So he was just being a jerk.
I will return to this shop when they are in fact the last gun shop. They might be knowledgeable, but the only good that seems to do is make the shop keeper feel superior because they sure aren't willing to share their knowledge.
For example: I have been interested in getting into reloading. I am just learning so I have to ask questions. I was able to find a lot of the gear online. But, not primers. I asked if they had small pistol primers. The guy says, "only magnums." So I ask him what the difference is. He says, "small pistol and small pistol magnum." At this point I am looking at the guy like he's stupid. Does he actually think that sounded like an answer to the question?
Then with an obvious look of frustration he says, "most guys that come in here already know what their doing." So I explain that I am just learning and I don't know what I'm doing. So he says, "most guys come in here acting like they know everything when they don't know sh*t."
So which is it? Do most guys already know what they are doing? Or, are most guys full of sh*t? Can't really be both. Furthermore, why do I have to hear all this vitriol. All I wanted to know was if there were primers in stock that I can use. If I insulted him in some way, I have no idea how. He certainly acted discussed with me.
Either way, I was trying to get information from the experts. Apparently The Last Gun Shop employees (the jerk in particular) are more interested in inflating their own egos than helping a customer. If I want to be abused there are plenty of places I can go. If I want help from knowledgeable helpful staff, this is The Last Gun Shop I will return to. I simply expect to be treated better by a business when I make a several hundred dollar purchase from them.
This review is of The Last Gun Shop. Not, Sweeney's. Both under the same roof.
Actually, it's a little disappointing because I was thinking about getting into Bow Hunting and the staff at Sweeney's seemed pretty cool and knowledgeable/ helpful. Now, I'm not sure if I want to go back. I don't live in Napa.
I actually drove over an hour each way, three times, to the shop because my friend recommended them so highly. My advice if you live in Napa is enjoy Sweeney's. Go to another gunshop. If you can't get to another shop, find a nice firearm online and have them ship it to the shop to pick it up. At least that way you can limit your exposure to the abuse. read more
