Megs is very conscious of her work and you can tell that she is passionate about her services. The…read moreatmosphere is warm and relaxing.

I can't say enough great things about Megs and her sugaring services! From the moment you walk in,…read moreshe makes you feel comfortable and cared for. She's incredibly professional, knowledgeable, and genuinely kind -- which makes the whole experience so much better. She offers flexible scheduling that works great for busy people. The booking app is a breeze to use, and it makes managing appointments really convenient. I also love that Megs is a woman-owned small business -- supporting her feels like supporting the kind of local, passionate entrepreneurship our community needs more of. If you're thinking about trying sugaring, definitely book with Megs. You won't regret it!

Absolutely love this cute little downtown spa. It's charming, with very sweet reception, and the…read moretalented Delaney who has given me amazing brow waxing & a great facial, taking into consideration my skin allergies very meticulously. I will definitely be back & I know they deserve your business!

It was an amazing experience. The consultation was thorough and addressed all my concerns. The…read morefacial was so relaxing and I walked out glowing! The staff were attentive and knowledgeable. They were so helpful. Madison is a true gem. From the moment you walk in you can feel the stress dissipate. Soft waves, great scents, and calming colors create a lovely space to relax and pamper yourself.

This hair salon was a very kind and remarkable business that did a wonderful job cutting and…read morestyling my hair just the way I wanted while the friendly staff was there to hang out afterwards.

I absolutely love this salon! I've had haircuts, color, formal hairdos, and makeup done here and…read moreI've always been extremely happy with the results. The decor is super cute and funky and they have a bar for champagne. I could not ask for more from a salon.

Allow me to start this post by stating that I am not new to eyelash extensions. I used to have them…read moredone every two weeks by my lash artist in Columbia, SC. I had to stop utilizing their services once I moved to the Southern Pines area, so I allowed my eyelashes to rest for a few months while I found a new esthetician. I booked a full volume set with Lexi. She was pleasant and friendly, which made me feel comfortable-- unfortunately that is the only positive thing that I can say about this experience. After discussing how I wanted to achieve a cat eye look with medium volume, Lexi began to work on my eyelashes. Two hours later, I notice that my left eye continues to water and tear up. It hurt so bad. Lexi had placed the glue too close to my lash line on an eyelash that she admitted was far too small to hold the weight of an extension. She then said that the watering of my eye may compromise the longevity of that set. I said "no, biggie, I understand", paid, and walked out. My left eye still hurt so bad. It wasn't until I got in my car and took a good look at the eyelashes that I realized that that lash was going to have to come out. Moreover, the lashes on my left eye were completely falling apart and drooping under their own weight. I went back inside and told Lexi about the problem. She was already with her next client, told me to rebook for the next day so she could fix it and removed the troubling eyelash. At this point, I'm in too much pain to ask for any other compensation and I just wanted to leave. Once I got back in my car, I realized that the lashes were drooping so far down that it was making it difficult for me to see. Unless I wanted to walk home, there was no way for me to leave since I drove myself. I knock on the door once more, Lexi lets me in and reluctantly removes my entire set. She put the remover on my eyelashes, left me with a fan to cope with the burning sensation and continued to service her next client in the other room. I felt terrible. She comes back, removes the lash extensions but neglects to remove the clumps of glue that were left on my natural eyelashes. I drove home, took a long hot shower, and my eyes began to burn again. I rubbed them and rubbed them because they felt like they were stuck together until the eyelashes began to fall out. My left eye is missing so many eyelashes now and it will take weeks for them to grow back. I honestly sobbed because I knew I was gonna get engaged over Christmas and my left eye was pretty bald now. There was snot and tears everywhere. It was not pretty. It was hurtful and I took a big hit to my confidence because of it. I decided to email the salon and let them know what happened to ask for a refund. I provided the pictures below as proof that something had gone really wrong during my experience and received a call from the owner about a half hour later. Up until this point, I would never have thought to write a poor review on a small business. I prioritize supporting local. However, the owner's response left me absolutely gutted. I did my best to put my big girl pants on and calmly explain what happened. She responded with saying that my story was not possible. She also stated that "she's been doing this for 30 years and has never seen anything like it". I didn't appreciate being gaslit into doubting whether my awful experience at the salon was real or not. Again, it was so hurtful. She said she would call me back after she talked to Lexi, but she never did. She also said she would reimburse me for the services, but she never did. It took me going to my bank and disputing the charges for me to get my money back. If I could give this business -10/10 stars, I would. People come to beauty salons to have their confidence boosted and leave feeling powerful. Instead, I left with a patchy left eye and a heart full of hurt. Save yourself the trouble and go someplace that won't make you look or feel this way. For the salon, if you feel like finally giving me that call back you promised, you have my phone number. Maria

I've done my lash extensions and my facials here and have always had an amazing experience. all the…read moreladies are so kind and I always feel at home! 10/10 recommend!!

I've been going since they opened and have yet to go anywhere else. I go every 2 weeks and…read moretypically get a different person each time. They stand behind their service-if you have a bad nail appt they will fix it. You have to let them know though. You can't just complain in a review or they won't know what to fix. I've only had 2 instances where I wasn't 100% pleased and I let them know. They fixed it immediately. Because of that they earned my loyalty. Nails and toes. If you feel rushed go somewhere else. This is a walk in salon and they do work fast. I'm grateful for that as I don't have an hour and a half to sit and wait. Highly recommend from a loyal customer

Just went in to get my eyebrows and well fail. Not only do they look terrible, but she dropped…read morepiping hot wax in my eye... and when I tried to get it off myself she bumped me and told me to stop. Photos of how different my brows look one doesn't look too bad..

I had my eyebrows microbladed at Westhetics in September 2022, and I am STILL receiving…read morecompliments as to how beautiful and natural my eyebrows look. Dory is a true artist with a constant pursuit of perfection. She is very professional and never rushes you through. If something doesn't look right, she will spend all the necessary time to get it right. Her sweet demeanor makes you feel calm and safe. I would HIGHLY recommend Westhetics.

From the owner: Westhetics is a studio committed to delivering unparalleled customer satisfaction in all its…read moreesthetic services. From personalized facials that rejuvenate and refresh the skin to advanced treatments like microneedling and microchanneling for addressing various skin concerns, including anti-aging solutions, Westhetics offers a comprehensive range of services to meet their clients' diverse needs. Additionally, their expertise extends to semi-permanent makeup, ensuring long-lasting, flawless results, and services like dermaplaning that promote smoother, radiant skin. Westhetics is the go-to destination for those seeking top-quality esthetic services that prioritize both client well-being and beauty enhancement.

I took my mom to the headspa today for Mother's Day and omg we will absolutely be back!! Great…read morevalue for what they provide, great customer service and very relaxing vibe.

This was my second time at this salon. The first time I had a good experience and wanted to make…read morethis my regular spot. While my pedicure was great (minus a few moment of the hot stones being pressed in a little too much and being too hot), my manicure was bad. I asked for a design and if it was feasible for the guy doing my nails. He shook his head no, and I said: "No worries, I understand folks have different skills, I'll pick a simpler design." He then said that the design was easy but it's was "ugly" and I shouldn't get that. This is where I should've left, but I brushed off the comment and asked for a flower design (see pic with daisy-like flowers). He said he could do that and suggested doing an ombre, showing me an example that was heavy white with minimal pink. I said yes and we limited the flower design to one nail. The flowers came out with fat petals, looking nothing like the picture. The ombré was pink heavy and I had to ask him to change the pink since the first was BRIGHT pink and not natural looking. To top it off he filed my skin off (see pics of the cuts) on multiple fingers despite my hand jerking away. I may come back for a pedicure, but never for a manicure again. My hands still hurt after several hours.

I'm a little bit confused why they have such bad reviews as well!! They removed gel on my toes and…read morethen gave me a gel pedicure... They were very careful and my nails look great! They also removed the dip powder from my nails and replaced with liquid gel and did a beautiful job! Very nice service! Average prices. Highly recommend!!

I came here yesterday and when I initially left the surrounding area of my eyebrows are…read moresignificantly burned. I believe it was Ivy who had done them, she was sweet but didn't wait for the wax to cool off before putting it on my face. It would be better to not get them done here.