Their prices have gone up a lot, which I don't necessarily blame them for since that's the case…read moreeverywhere.. but even for their own brand, it feels overpriced. They still have a huge selection and the same blah customet service, but honestly, it doesn't feel like they're competing very well with online retailers or even other stores in general (and they definitely used to).

I walk in and I say hello. I walk towards the shoe department and browse. No employees come up to…read moreme and I'm in the need to buy a pair. I walk to the Jean area and find a pair but I only find one in my size no other color to choose from. I walk around holding the jeans in my hand walk by an employee doesn't say a word to me. I look at the Dodger tshirts and I decide to put the jeans back and walk out. I get to the door and leave and both employee don't say a word to me. They were not busy. This kind of behavior is unacceptable and as a loyal customer I won't be back. I have two other locations near me and I always went to this one because customer service is king to me but this is a new low for me. 25th of October 2025: last time! 1040-11am

It would be helpful to update your website and social media that your are closed for renovations…read more Nothing noted on any of those spaces. That's business marketing 101.

Great experience got the shoes I wanted and the staff was hella cool definitely recommendread more

Very well curated collection of vintage here from across the decades, but unfortunately the staff…read morehere makes the shopping experience highly unpleasant - as a collector, it isn't uncommon to encounter "gatekeeper" types in the vintage world, but my experience here was a bit of a shock!

Literally the only place I shop. Best vintage button downs at very reasonable prices.read more

I drug my boyfriend all over the place so that i could look for a couple hats. I think over the…read morecourse of a few months we went to several different malls and shopping centers and I just had no luck. I even looked in Texas and i couldnt find any. One day while shopping he had the idea to go to Tilly's - we left with three hats. I think i got TWO hats for around $25 and my boyfriend's hat (which he gets complimented on all the time) was about $25. Actually, I kinda had a hard time deciding which hat to get because there were about 5 that i really liked! I was surprised at their selection of clothes- they are really cute and very reasonably priced. They have mens, womens and kids clothes plus accessories and shoes. Also, the staff was really helpful and attentive.. I will definitely come back here in the near future.

Not the best experience. I used to work at the Porter Ranch…read moreand Glendale location for 6 years and it was the best job I ever had. I was pretty disappointed to experience such a lack of customer service at this location.

Buying a suit for the first time was nerve wracking, but Fernando made the experience very…read morecomfortable and easy. He knew my size right away and provided many options. The suit was an incredible price and worth the money.

I was recommended this spot by someone at work. I was in need of new suits and they told me that…read morethis was the place to go. The moment I got there, they instantly took care of me. They asked me what I was looking for, what was the purpose, and helped make it all happen at an extremely reasonable price too. Just a FYI the suits are not hemmed and it's all one sizing. You'll have to go to a tailor to get them hemmed and fitted. However, that's not too bad considering the value.

Randomly walked into this new shoe store with my family, and I'm so glad we did! We were in the…read morearea to grab some froyo. Of course, curiosity got the best of us, and we decided to check out the store. Phil, made it even more fun by offering us a great deal on a pair of sneakers that my husband was eyeing. The catch was, we had to win a coin flip! HE called it, WE won the flip, and walked away with a great deal on a pair of New Balance 9060s. Such a fun experience, great store, and genuinely friendly staff. Definitely worth stopping in if you're in the area!

This place is such a cool little gem in Burbank! I love to keep up with the latest…read moresneaker/clothings drops & the staff here have me covered! They are knowledgable, caring, and reasonable with their prices. Great addition to the town!

The Service: Staffs are friendly and helpful…read more The Store: Well organized. Easy to find merchandise. The Parking: Mall parking structure

Placed an oline order last Friday and received email confirmation when it was ready for pick up…read moresame day. Once I made it to the store, it was not busy nor crowded. Staff was friendly and once I told them I was here for an online pick up order, the staff member assisted me right away. Store is well organized, clean, well stocked and plenty of sales happening just in time for the upcoming holidays.

On Sunday afternoon, May 31, I went shopping with my mom at Nordstrom Rack after our trip to…read moreCostco. She wanted to stop by and do some shopping there, so we went together. I browsed through the clothing section, and my mom bought a pair of On sneakers. She absolutely loved them and said they were very comfortable. I looked through a lot of clothes, but unfortunately, I didn't find anything I liked that day, so I didn't end up buying anything. Even so, it was a fun and enjoyable shopping time with my mom. cf) The On sneakers normally cost around $200 - $300, so it was great that she was able to get them for about half the price at Nordstrom Rack.

I visited this clothing store recently and was pleasantly surprised by the huge selection of…read moreclothes for both women and men. There are so many beautiful models, colors, and quality fabrics to choose from. I especially like the dresses here -- the styles are very trendy and elegant. What I didn't like was the long line at the checkout, although there were already four cashiers working, which helped move things faster. There was also a big line for the fitting rooms. However, the staff handled the situation professionally: they called another employee to help organize people for the fitting rooms while the first employee was busy giving out online orders. I also think the store could really benefit from having self-checkout or express checkout lanes. Some customers have carts full of items, while others are waiting in the same line with only one or two things to buy, which makes the wait feel longer. Overall, I left satisfied with my shopping experience. The prices are above average, so I don't come here very often because of that. But I always check the sale sections, and that's where I usually find beautiful dresses for myself. The store also has a great selection of men's clothing. Overall, a stylish store with a wide variety of options and helpful staff.

We had a excellent experience in the mens department. Their stylist Kenneth helped us decide on a…read moresuit. He made sure everything fit perfectly. When it comes to suits Macys seems to offer the BEST prices in the area. They offer top knotch brands at usually 40-50% off. We ended up with a great deal. This Macy's is 3 levels. There is a huge womans dress/formal section full of dresses for all occasions. Lots of cute children's clothing. There is something for everyone. Remember look for Kenneth Chang. Macy's personal stylist. He will help you look great

Couple of days ago I went to this Macy's to buy couple of gift cards for Fathers' Day. Not for my…read moreown STUPID/MORON father that hasn't been in my life since 1980 or probably ever. So, when you don't have a normal father that you can call DAD, you end up buying gifts for other people in your life who appreciate you more than your own father ever did. This store is located inside Burbank mall. I got my gift cards in different denominations.Both were for Macy's stores. One for ($25.00), and the other one was for ($35.00). That's all I needed to buy. Got both gift cards and left the store. As we all know Macy's sells everything from A to Z. No need to be extra descriptive. Employees were nice, helpful and friendly.Also showed me where their gift cards aisle was.. Store was nicely organized and clean. Has parking lot structure and I believe restrooms. They have too. That's all for now until I happen to be in the area again.. Thank you.

I just got done getting fitted for a suit. Inez was so kind & helpful throughout the whole process!…read moreMade sure I felt comfortable with everything I tried on before we were finished. Thank you again INEZ! =)

When my wedding suit rental arrived for my fitting the pant legs were 3 inches too short which is…read moreFAR too short when I originally went for my first fitting. Secondly, the waist for my blazer was too large. I asked the manager if I could get a size smaller in the waist and she said "it's a rental, its meant to fit most people. The Men's Wearhouse doesn't do fitted rentals". This is unacceptable because I paid $230 for a rental and this large corporation cannot provide me a suit that can fit my body as they advertised in the standard Navy Blue color? I had to go down stairs and find another rental days before my wedding and thankfully rented a perfect well fitted suit at Tuxedo Junction which the man was very professional and saved me for only $198. I returned upstairs to The Men's Wearhouse and got a refund and the manager was defensive and unapologetic. This is bad customer service and I will not recommend nor go back to The Men's Wearhouse ever again.