I had been to this eye doctor before they changed locations and was assisted by Brooke at the time…read more After they adjusted my contact and glasses order, I was owed a credit of over $500 that I never received. Thankfully, my bank flagged the issue and helped protect me. When I contacted Ocean Eye about it, they directed me to resolve it through my bank rather than addressing it themselves. This experience left me very uneasy, and I won't be returning.

I had my first visit to Ocean Eye at Carnes Crossroads last Friday (1/10/25) and the experience at…read morethe time was ok. I got there on time for my appointment but proceeded to wait at least 10 minutes if not more before I was taken back by a technician for the eye exam portion ($39 out of pocket for the digital exam). The digital exam was quick and easy enough that it took less than 10 minutes. After some brief Q&A with the technician, she then told me that the doctor would be right in. I waited what felt like almost a half an hour (although it was probably about 15-20 minutes) for the doctor to come in and finish. It went ok and Dr. Palmer answered my questions, provided me with my prescription (as I usually get my glasses online) and I left satisfied. It wasn't until I got home that I looked at my prescription and realized that there was no PD (pupillary distance) # listed. Thinking it was just an oversight, I called back today to get it and they said it would be an additional $25 because it's only given when buying glasses from them. Excuse me? Now it may be because I don't go to the eye doctor often, (and charging people extra for the faster more updated eye exam I understand) but you're going to charge an additional $25 just because they choose not to pay for your glasses (frames and lenses) too? If I had known that I would have to pay over $60 just for an exam and a PD number on my prescription I never would've gone there. Now being that I don't go to the eye doctor all the time, that may be a new thing that I just didn't know about but I was very clear from the beginning of my appointment what my intentions were and the technician nor the doctor did not tell me that while I could get a prescription from them it wouldn't include a necessary detail without a additional $25. I might have even paid it if it was $5 or less but I just expected it to be included with the $39 digital eye exam I was already paying extra for. I'm sorry Ocean Eye but this was the first and the last time I will be going to see you. I'll take my business elsewhere if you expect me to pay over $60 for an eye exam and prescription that includes the pupillary distance number needed for accurate eyeglasses.

If you have any questions or concerns about eye doctors, this is the one place I highly recommend…read morethe Vision Center. Doctor Bodkin is a very knowledgeable, kind and considerate man. Just extraordinary! We were in and out of his office in no time. Two appointments, back to back and we're out an hour earlier than expected. Never rushed and very thorough. The staff here are just as nice and also very helpful. Everyone should go here. It's a great experience.

Office staff appeared to be nice but when questioned, they were not open to explaining anything. I…read moreverified with my insurance before my appointment if retinal screening is covered since it was explained when I made the appointment that the doctor requires one. I explained to front staff,, Katie that my insurance said it was covered; she just kept going back and forth with me answering no. If my insurance tells me one thing and you're telling me another, you should have a better explanation. Also opthalmologist, Dr Coker, insisted on my wearing certain contacts. I have been wearing contacts for many years and find it disturbing that she told me she would rather me wear a certain brand. Maybe they get kickbacks for selling certain brands? I felt like I was being nickle and dimed and being told what to do with my money. FYI- All other reviews appear to be for a different doctor, Dr Bodkin. I was not given an option of doctors. This however is the same business, same office pictures, same address and telephone number.

I saw Dr Sanjana Vitta, at the Charleston office. My visit was phenomenal from the moment I walked…read morein. The staff is very professional, and knowledgeable as well. Dr Vitta was very thorough, addressing some eye health concerns I had and putting me at ease. I followed up with a purchase of frames and lenses, working with Ms Colette Mack. She was patient with me while I tried on nearly every frame they had, helping me find just the right glasses. I was equally impressed with her when I picked my glasses up. This is the most accurate prescription I've had in years! I can see so clearly now! I am grateful to the terrific staff at this office and I would recommend them highly to anyone needing eyecare!

Everyone is so helpful and pleasant. I needed to have my prescription changed and they got me right…read morein to get it done.

Professional, modern technology. Good assortment of glasses, and professional staff.read more

I was very happy to have found Draisin for my son's glasses. The whole process from making the…read moreappointment to picking up the glasses was smooth and stress-free. The receptionist was very pleasant and friendly and it was easy to get an appointment within a reasonable timeframe. The office is very clean and pleasant. The best thing was the selection of glasses available. They even said that they can order a frame if they carry already carry the brand if you happen to have some thing specific and they don't have it in stock. The people that assisted with picking out the glasses and ordering them was very knowledgeable about what looks good and had great suggestions. We will get our prescriptions and glasses here from now on.

I needed the nose pads replaced on my glasses so I went to Charleston Eye. I am not a patient, but…read morethey immediately took my glasses and repaired them for me! They also tightened the arms on the glasses. They didn't charge me anything! Such a great experience. I'll be a patient in the future.

Charleston Eye is the place to go for your eye appointment, glasses, contacts, etc. The level of…read moreprofessionalism and hospitality is outstanding. I had a last minute emergency and needed contact lenses, so the team at Charleston Eye not only accommodated me on short notice but made sure to provide me with everything I needed. I highly recommend Charleston Eye!!

I am so happy I found this office. I've been going for almost two years and have yet to have an…read moreissue. I'm always greeted and never have to wait long. The assistants and doctors are always so personable. They answer all of my questions and I never feel rushed. I would highly recommend this office location.

Went in while I was in town as needed a new prescription to drive better in the area due to…read moredifferent weather than I'm used to. Dr gave new exam and Rx. They were not able to get my glasses or contacts made for w week!!! Guess the point of me going there was mute, since I had a weeks stay. Took Rx to Lens Crafters in Citadel mall nearby and they had the glasses done in a couple hours!! Also I told receptionist I was only in town a short time and to call me AS SOON AS CONTACTS ARRIVED. No one ever called me. I had to call them the last day of my trip, and they said "oh ya, your contacts are here" I was NOT HAPPY. Mediocre service. At best. I'd go somewhere else Went back because my prescription was not correct. Could see better without the glasses/contacts than with. Waited 25 minutes. Someone came in after me, was seen and checked out, all while I waited there. Dr Smith is the worst. GO SOMEWHERE ELSE!

I've been visiting Dr. Coyle's office for years and love the consistency in stellar customer…read moreservice and care. I get loads of compliments on my frames thanks to the unique selection they offer. They offer contacts as well to fit your eye needs. I appreciate the friendly staff and look forward to my yearly exams to select my next fab frames.

Although this office is small and tucked down a side street it was incredibly affordable (I do not…read morehave vision insurance) and I received excellent care, despite the affordability! Dr.Coyle took the time to make minor adjustments to my prescription (something my previous doctors did not do; they checked me using my old prescription, called it 'good' and sent me home with the same prescription I'd had for several years!) I could not be happier with this friendly, attentive office and could not recommend them enough!

I placed an order for glasses in October 2025 and, as of January 5th 2026, still have not received…read morethem. For over two months, I contacted the office weekly to check on the status. Each time, I was told they didn't know where the order was, that they would call the lab, and that I would call me back shortly. Most of the time, I never received that follow-up call, turning the process into constant phone tag with no resolution. As a result, I have been without glasses for over two months. The lack of communication, accountability, and follow-through was extremely frustrating and disappointing. Ultimately, I had to request my prescription and take my business elsewhere. I would not recommend this office based on my experience. I felt that Dr. Zolman was a great eye doctor, but I cannot continue without my glasses like this, and I regret having to leave his practice.

I've been coming here for over 5 years. Dr Zolman is amazing. It is obvious that he actually cares…read moreabout your eye health. All staff are friendly and the office feels nice and calm. Great selection of frames.