Terrible experience, honestly the worst I've ever had with a gym. Stay away from this place…read more I have never experienced such rude, unprofessional customer service in my life. I've been a member for about 6 months and actually enjoyed the classes and instructors, but the management completely ruined it. About two weeks ago, I got very sick and called the studio to ask if they could cancel my class as a courtesy and return the credit. I was clearly told yes over the phone. Two days later, nothing had been done. When I followed up, the manager, Marley, didn't even try to look into it, no apology, no effort to check. She immediately said that's "not what was notated," claimed I had been told no, and even accused me of being disrespectful, which is completely untrue. She wasn't even part of the original call. After pushing back, they eventually returned that credit, but the way it was handled was already unacceptable. Two days ago, I went in for a class. After the class, I calmly told the staff I want to cancel my membership because of how this was handled. I did not yell, I simply said I'm done with the studio. Yesterday, during a follow-up call, Marley escalated things further and claimed she had "seen footage" of me coming into the studio and yelling at staff. This is completely untrue, and no proof was provided for this claim. Then came the cancellation process. They brought up strict policies and additional fees, even though the only reason I'm leaving is how I was treated. After another few minutes of complete unprofessionalism from the so called studio manager, I was told my membership would be canceled and that I cannot come back to the studio again. The biggest issue is that they refused to let me use a class I had already paid for. I had a class already scheduled in the app, and I've attached screenshots showing both the scheduled class and how the app blocks bookings when you don't have credits. Marley told me that was "a credit for the next cycle," and since I'm not renewing, I have no credits left. That makes no sense. The app does not allow you to schedule a class unless you already have credits, which clearly shows this was a class I had already paid for. At this point, I don't even want to argue anymore or step into that place again. The most frustrating part is that at no point did the manager try to handle this professionally. There was no "let me look into this," no attempt to resolve the issue, just immediate defensiveness, interruptions, and accusations. Also, for a studio that charges a premium per class, there is zero flexibility or understanding. When I was sick, I did the responsible thing by not showing up, yet I was expected to lose a ~$40 class for something completely out of my control. What is the expectation, come in sick and risk everyone else? Between the lack of accountability, the way customers are spoken to, and the rigid policies with no consideration for real life situations, this experience has been extremely disappointing. If you read other reviews, you will see ongoing complaints about management. Based on my experience, I fully expect any response to this review to deflect responsibility rather than address what actually happened, just as it did when I tried to resolve this directly.

Exceptional instruction and amazing workout! I recommend…read moretaking suspend with Maesy and you'll feel it (in a good way) for days afterward! Super clean environment!

Living in Ballston I had walked past Spenga 1000 times, but never once dared to venture in. I…read morealready knew I hated spin and the seats hurt my bum. But one fateful day, my friend dragged me to a class, and nothing was the same. Spenga is FANTASTIC!!!!!! I loved it so much that the first day I ended up signing up for a membership! Spenga combines 20 minutes of spin, 20 minutes of strength training and 20 minutes of yoga. The perfect combo honestly. I left every class feeling like I had a balanced workout. Additionally the coaches were so knowledgeable and great at making sure your form was good and you were not injuring yourself. They provide plenty of mods for those who need them and really preach body positivity. I would recommend Spenga 100000000x over. It has truly been one of the best workout class experiences I've had in the DMV.

The best workout around. The community is welcoming. The instructors always bring energy. The…read moreformat, 20 min of spin, 20 of strength and 20 of yoga is an excellent full body workout. Check out the rep class for a good strength workout.

I love how there is a dress code. The only downside is how hard the floor is. But great workouts…read moreand great instructors.

I think this review is way too long overdue and I have to do one now after taking classes here…read moresince August of 2018. I'm giving 4 stars because they don't provide towels in class to wipe your sweat off lo, there's no showers here, and only one studio. The classes fill up quick because there's only one studio so you have to book in advance or go on the waitlist especially for popular classes and weekend classes. But they have 2 bathrooms, a water fountain, a dressing room, and a few stools to sit on. I used to go to barre studios in Clarendon which started to become difficult due to parking. This is when I realized that I need to find another barre studio to go to with available parking nearby because I like working out right after work and I have my car with me. I found Pure Barre Pentagon City (PBPC for this review). There are street parking available but they are not free. There is also the Whole Foods parking garage you can use. Then the metro is there too which is about 3 blocks walk. It's right next to Whole Foods for reference. I started doing the trial and soon moved into me purchasing a 12-month unlimited membership. It escalated quickly like that. There are a couple of classes offered. Normal schedule classes Classic - regular 50 mins class Empower - more cardio-centered as it includes HIIT exercises. You use wrist/ankle weights, free weights (about 2-5 lbs), and a platform. This is a very challenging class and great if you are trying to lose weight. Reform - this is the new class and uses stretch bands attached to the walls and sliders. Special classes Intensive classes - pretty self explanatory Foundations class - classes that focuses on perfecting your movements so that you can get the full caloric burn during class I have tried all of the normal schedule classes and let me tell you, it doesn't get easier every time I do it. Not all teachers have the same playlist and movements so you won't get bored. I usually take the classic regularly and Empower about 1-2 times per week. I just took Reform for the first time yesterday and I am so sore. I thought I was going to die during Empower or Reform but I live every time so it's not that bad. Plus you feel great right after for accomplishing something difficult! They do student discounts so inquire with the manager if you are interested. I personally like my membership because it's unlimited. Yes, it's very expensive but I see this as an investment to myself and my health so it's worth it for me. I love my teachers, my personal favorites are Haley (she challenges me a lot in my classes), Tina (she usually teaches the 6pm class that I always take), and Alex. But I love all the teachers, they are all very helpful and challenges you during workout. And they know my name which I love and I feel super welcomed every time I come and leave. My favorite is when they praise you in class and you're just like YES!!! Since August (3 months in), I have noticed that I have gotten a lot stronger. I have gotten better at spinning class too because I have more stamina to cycle - all thanks to Pure Barre. I spin and do barre for my workout because I just think the gym is boring. I did the 20 out of 30 days September challenge and wow I was so proud of myself. I went like 12 days straight working out at barre and they do fun challenges to push yourself! I love that about PBPC. Everyone that I work out with seems like they love the place! The milestones you get are 100 classes, 250, and 500 classes. I hope to get my first milestone next year! Items you need: leggings, workout shirt, grippy socks and motivation to be your best self :) Come lift, tone, and burn with me if you are interested!

The results really do speak for themselves. It's not cheap to have a recurring membership and we…read moreonly did a a weeklong trial (which is very affordable) there before we moved, but the experience we had couldn't have been better. The coaches are so positive and motivating, as well as thorough in their pre workout demonstrations and make those small corrections in our movements that make all the difference in our results and the burnnn! The HIIT circuits are setup so nicely, flowing through about 10 different stations and leaving the whole body worked by the end of the class. These classes are pretty solid for building muscle but you're not going to get huge or insanely strong with this style of workout. This will be more for toning muscle/athletic build as well as gaining functionality and work capacity. It's nice that it's all based on time rather than numbers so everybody can go at their own pace. However, if you really want to push yourself as hard as possible, then I'd say this targets the heart and lungs more than anything, and health is what it's really all about. This is even true in the resistance classes, which you always leave with a serious pump. The weights you're using aren't as heavy as CrossFit which mostly allows for you to push yourself in a safer and higher paced manner and there's more variance in exercises and movements than Orange Theory without the concern of running injuries so while all of the big name HIIT enterprises have some advantages, I believe F45 is the best because it has the most well-rounded diverse stimulus mentally and physically and therefore has the most potentially for truly being "in-shape", healthy, functional, and athletic because you're more motivated to consistently train hard and allowed to do so while staying injury free. If I have to knock it I'd say that some of the exercises are more body building oriented (fly's and curls) than I'd like, but most are also performance based. I will also admit, if this were my only training then I'd definitely like to have heavier weights on resistance days because those end up mostly being muscle endurance for me (which ultimately is more important than raw strength if I'm forced to choose). I'd also appreciate a little more sprinting but I know that greatly increases the injury risk so I understand the omission there. Also if there was more space, I would love to incorporate something more explosive like med ball throws and rope climbs. All in all though, considering the energy in there, the results you'll get from start to finish only sacrificing 45 minutes to make the rest of your day better, and possibly even have another little social outlet, this place is great!

I get it I'm older, but the staff here was dismissive and just plain rude…read more Guess they saved me money by being rude up front before I got into a contract or whatever with them. Disappointing for sure.

Incredible first and second classes here. The facility is clean and staff is friendly. Such…read morewonderful music selection and their classes are not too packed, which makes it enjoyable - the structure is also great, which allows for free time at the bag and a hard free weight workout. Their studio also has clean bathrooms and showers! 10/10 will be back!

I could only attend 6am classes, which were eliminated. Said they would extend my membership to…read moreaccomodate summer, which never happened. Blamed it on an employee who is no longer with them. Bought 20 classes and only used 6. Avoid this place: rip-off artists.

I really can't…read more While I love many things about Club Studio (specifically CS4 classes with Bri, the sauna, some hot Pilates classes I've taken before with pretty much anyone but Holly, and more, their policies and the inconsistent enforcement of them makes me want to scream. Today, I had the unfortunate experience of having to speak to Sarina (or Sabina - couldn't really hear), Victor, and, finally, Ranya (I think there are two here so not sure which one this is) about an issue they refused to resolve. I only like CS4 with certain instructors. At the last minute, they added a sub to the CS4 schedule. I didn't want take class with that sub. They're better for other formats. So, I call to ask to be removed from the class. Apparently, it's a problem. Long story, short: they wouldn't remove me because they still offer the class and I called within the 12 hours. But y'all changed the schedule with less than 12 hours of notice? Like... I continue to be floored by the behaviors and actions of the managers/supervisors here. They're so inconsistent. There was a tornado warning and inclement weather earlier this year and they were like, "well, we're open so if you cancel within 12 hours, you'll be charged." Sighhhh Also, showers haven't been as clean lately and routinely smell like urine.

first time I came here I took a HIIT course, which was absolutely amazing. I love the ambience. I…read morelove the vibes, and the instructor was on point with the playlist the whole class. I then took a reform class, which I did not know was going to be as challenging as possible, but I think I like it more than solidcore. The overall aesthetic of the gym is kauteee and still in good shape. Will definitely be back

The studio was on the smaller side and a little cramped. Space 8 on the floor was no where near a…read moremirror. The coach was nice though! The room was warm. Coming from AZ I'm used to the rooms being fully air conditioned. The management was not great as I was informed as a visitor that I'd be paying an extra fee to take the class once I was already en route in an uber. It would have been nice to have been informed that their studio was a level 5 and that I would be charged beforehand. I spoke with the manager after the class to explain my situation and she didn't seem to care. Being a long time OTF member with many visits to studios across the country my first time visit to this studio did not leave the best impression.

I recently got back into orange theory and I am so happy I upgraded to unlimited. The workouts have…read morebeen very challenging and every day is different! The Ballston studio is great at mixing up workouts and classes as well as engaging with their members through happy hours or the themed classes. The studio is clean and the coaches, manager and other staff are always so friendly. The coaches are a great source of encouragement during the class and make it a point to demonstrate correct and safe form while conducting the workouts. They offer a 45 minute lift class as well as a 90 minute weekend class in addition to their regular 60 minute classes. Orange Theory is great for all types of experience levels from beginner to experienced. If you live in or near the Ballston area I would recommend this to anyone.

Have yet to have a bad class here. The staff here is great, studio is clean (including locker…read morerooms), and the classes and instructors are great and all very different vibes. That's a good thing! The only class I haven't taken here is CSX and CoreRestore. And they have free parking in the garage connected to the building!

Signed up at this location recently and have taken Melissa and Caroline's classes. SO good! Clean…read morestudio, huge practice spaces and overall good vibes. The staff engages with you before, during, and after class! You definitely feel welcome as a new yogi!