Recently moved from San Diego and booked Nail Palace based on the great reviews. Both Tracy and…read moreJohn absolutely delivered. They were friendly, communicative, and checked in throughout the process. Amazing attention to detail, gentle with both my hands and feet, and very talented with designs. Highly recommend booking with them!

Unfortunately I won't be returning to Nail Palace. My technician used a nail file from a box…read morelabeled "soiled tools," which made me uncomfortable. She also did no cuticle care rather used the electric file on my skin, which burned. It was also very warm inside, and while other clients had fans, my technician kept the fan on herself. On top of that, she wasn't friendly at all. I didn't get her name, so I can't speak for the other technicians, but my experience was not good.

Peter gave me the best pedicure , first time trying this little gem. I love to try new places when…read moreI visit.

Ok. Now that we have had some grow out- the nails aren't great. My nail polish has wore off many…read morenails. My daughter's regrowth looks really bad. It has only been a week and a half. Not impressed.

Always love coming here. They also have a new line of beautiful gel colors…read more IN LOVE

I made an appt for 12 for manicure pedicure. At 12:55 they are just finishing the pedicure.... I am…read moreexpected to be here two hours in the middle of the day. People keep coming in. I had to go with getting my nails done.

We have tried multiple nail salons & have never been satisfied with the services and results. My…read morehusband & I found Pure Nails in the same plaza as our favorite neighborhood bar/restaurant, the Hive, and decided to try them out. What an outstanding salon! We are very happy with Mey, Randy & Austin, They are attentive and perform their services with expertise. We highly recommend their services. They are reasonably priced as well!

I'm new to the area and was looking for a nail salon with great reviews. Based on Yelp, I decided…read moreto give this place a try. I know what a standard pedicure includes, and I don't mind paying extra for additional services if they're actually performed. Unfortunately, that wasn't the case here. What should have been a simple gel pedicure ended with me being cut. I've had many pedicures over the years and have never been injured like this before. To make matters worse, the technician who started my pedicure didn't even finish it. Halfway through, I was handed off to another person to complete the service, which made the experience feel rushed and impersonal. The overall atmosphere could also use some improvement. I love kids, and I completely understand that life happens, but when I go to get a pedicure, manicure, or any other relaxing service, I expect a calm and professional environment. During my visit, children were in the salon opening and spilling nail supplies, which made the experience feel chaotic rather than relaxing. In my opinion, that isn't the level of professionalism I was expecting. I was really hoping to find a salon close to home that provided quality service, but this experience was very disappointing. Sadly, I'll have to continue my search elsewhere.

Bey nice and clean shop! I had a gel mani and Tuc was great! Very experienced and fast!! I highly…read morerecommend this shop!

This was the worst pedicure I've ever had. My toenails are uneven, and it was obvious that very…read morelittle care or attention was put into the service. During the massage, he barely touched my legs or feet and spent most of the time cleaning up or looking around instead of actually providing the massage. To make matters worse, the technician appeared to be sick. He sneezed and blew his nose during my appointment but didn't wash or sanitize his hands afterward. He also wasn't wearing gloves, which made the experience feel very unsanitary. I also noticed another employee walking around the salon eating food and leaving it on the tables where customers sit. Overall, the cleanliness, professionalism, and quality of service were extremely disappointing. I won't be returning.

I got a french tip pedicure done with a flower on the big toe and I am so happy !! I don't usually…read morewrite reviews but this places vibe and service is really a 5-star experience.

I loved this place! My first time getting my nails done in a while and I'm glad I went here. Tori…read morewas the best! She gave me an acrylic overlay on my natural nails. One broke over the weekend and I came in to get it fixed and they jumped right on it without hesitation! Fixed it, even apologized, and sent me off happy! I will for sure be returning.

so nice and very kind and caring. they spent quality time removing my gel and then re applying. I…read morealso appreciated watching baking videos on the tv. it was so incredibly relaxing I will come back :)

Hi, I'm a single mom who booked an appointment here to relax. Even though money is tight, I've…read morealways loved Nina's work, so when I can afford it, I come in. I've even left a positive review here before because of how much I loved her work and the service. I booked a manicure and pedicure with Nina, but somewhere there was a miscommunication about my appointment. When I arrived, she seemed surprised that I also wanted a pedicure. She told me to sit and said she would send someone else to help me, then continued working on another client. I sat there for about 20 minutes, maybe longer. It's really hard for me to get alone time, so I was still trying to stay positive and feel grateful I was even there. Eventually, someone started my pedicure, but I had to let him know I needed to leave to pick up my daughter from daycare. I even offered to come back the next day, which was really disappointing, but I understand mistakes happen and sometimes things take longer than expected. I asked to speak with a manager about possibly getting a discount due to the inconvenience. I explained the situation, but the woman I spoke to said she couldn't help because the manager was sick. I've never seen this assistant manager before, but she handled the situation completely incorrectly. Things then started to escalate. The man helping me came up, and she began speaking aggressively to him about my toes not being done. I stepped in to say it wasn't his fault--it was a scheduling issue, and I wasn't upset, I just felt a discount was fair since I'd have to come back. At that point, Nina came over, and suddenly there were multiple upset employees in front of me. I have anxiety from past experiences, and the situation made me feel extremely overwhelmed. I even started to tear up, which was honestly embarrassing. When they came back, the man doing my toes asked why I didn't say anything sooner or that I needed to leave. I explained that I didn't want to rush anyone and understood that sometimes services take longer than expected, which is why I was okay with coming back. The assistant manager then raised her voice at me, waving her hands and saying she had told Nina about my pedicure. I told her I didn't understand why she was raising her tone with me, and she said it was because I kept bringing it up. I explained I was only answering her coworker's question and trying to make sure he understood it wasn't his fault. I am a very patient person, and I paid for nails I didn't even like. I was there for about three hours and still left with one foot undone due to their scheduling mistake. I wasn't asking for anything unreasonable--just to pay for my manicure and receive a small discount on my pedicure since I had to go out of my way to come back. It got to the point where I was crying and even raised my voice back, which is completely out of character for me. I eventually told her we didn't need to continue the conversation because she kept arguing with me. I have never left a nail salon in full panic attack mode before--this was honestly shocking. Another woman even left while I was there because they messed up her daughter's appointment, and she was very upset as well. I will say Nina did a good job on my nails, and the man helping me was kind, so I still tipped them both. But overall, this experience felt very unprofessional. This is my first time ever leaving a negative review, but I would not recommend this salon.

Amazing job!! Chairs are really comfy!! my lady was really nice. Just forgot her name. They all are…read moresuper sweet.

This place is AMAZING! From the moment we walked in, the staff was incredibly friendly, welcoming,…read moreand accommodating. I had to come back twice because of my daughters' busy schedules while getting them ready for their promotions, and they were so understanding and flexible every time. A special shoutout to Brian for my pedicure--he was absolutely fantastic! If I could give him 100/100 stars, I would. He was attentive, professional, and did an amazing job. The salon has such a cute, relaxing atmosphere, the massage chairs are wonderful, and they offer an incredible selection of colors to choose from. I highly recommend checking this place out if you haven't already. You won't be disappointed!

Fantastic! Tom was the best, fixed qn issue caused by a previous salon and was super sweet, did…read moregreat work!

I had an amazing experience here , everyone was so friendly! Eddie did an amazing job on my…read morepedicure , he took his time and made sure i left satisfied. My acrylic french tip toes came out beautifully , made sure to make them look super natural and not too thick per request. He cared about my opinion and never made any changes feel like an inconvenience. Overall an unforgettable experience would definitely be going back here.

I really was hoping for the best, but that's sort of what I get for waiting til the last minute to…read moreget my nails done. I had called ahead to ask if they could fit in a last minute nail appointment, and they said yes. Had gone in with the hopes of just getting simple acrylic black matte coffin shaped nails. Nothing super special or fancy, and something I believe anyone can do. Upon sitting down, I was greeted by a male tech (not an issue at all, I've had my nails done by men before and they've looked great). Sat down, and got started. He began to file my nails AGGRESSIVELY. I didn't want to complain so I didn't say anything. He proceeded to cut and shorten my cuticles, which he proceeded to cut too short twice, on both hands. My cuticles were bleeding, and he just shrugged it off. After cutting my cuticles, he cut the nails with a strange angle. I kept asking if he was going to fix it, or if he could shorten it and he said yes (he never did). They were not coffin shaped. After applying polish and the matte cover, my fingers were BURNING. I've never experienced this before in all my life, and it was very painful for at least an hour afterwards. After an hour of being on my hands, my left ring finger matte finish began to bubble?? It was so strange. I was so unhappy with them, I ended up taking them off after getting home. Very disappointed and will not be returning.

Always love seeing Tina and having my nails done. She is truly an artist and always goes over and…read morebeyond!! Today she did ombré. So happy with the finished look! Had my pedicure by Anna!! The best!! Love my soft feet!! She is very gentle and detail oriented!! Got a paraffin treatment today. I always recommend this place!!