Bad service, rude technicians. Sloppy gel nails. 180$ for 2 pedicures & gel nails. The gel nails chipped off after a week, and they were very poorly done.. clumped on hard gel nails that poked into my cuticle bed, and my cuticles weren't done. read more

Went in for a pedicure for husband and French tip manicure for me. To begin w the pedicure, the staff said a different price on the phone than in person, pedicure on a male should take a while but it only took about 10 minutes, they charged $10 extra for callus removal, feet looked the same as entered just trimmed toenails, no filing, no callus or cuticle removal, oh and water was NOT hot, they fill the tub with a jug manually. just horrible. now for the manicure, nails were not soaked, cuticles were not trimmed or pushed back. Staff seem lazy and eager to finish the job to get back to the massage chair and be on their phone. total waste of money and time. Pedicure was $30. Manicure with French tip on MY NAIL was $50. A manicure should be a minimum of $20 then with gel polish $30 max then with French tip and gel polish $35-40 max. they are a total rip off and did not do a good job. read more

Been going here for about 8 years...almost since they opened. Love Cathy and Tony's work, they do my mani pedi. From time to time when they are not available, I have used others as well. No complains. read more

This was the absolute worst nail salon I've ever been to. The man who did my nails not only didn't speak the whole time, but didn't even work on my cuticles or file my nails. The polish job was TERRIBLE and incredibly uneven. My nails looked like trash after 4 days. Never going back. read more

The Nail Spa - Nails after 4 days... what a waste. - Nail Salons Near Me - Malibu, California

My favorite nail place in Malibu, the gel always last at least a week and a half. The service is great, professional, easy. They only accept cash, but they have an ATM in their space. read more

The staff is very nice, accommodating and I love my nails!!! I got exactly what I asked for. Tony is excellent!!!

Go here if you don't mind mediocre work and okay customer service. I knew the attitude to expect when I walked in, so I wasn't too alarmed when no one acknowledged me as I walked in. Mind you, I'm a young, black woman. After I was finally acknowledged, I quickly chose my color and sat down. Luckily I knew to download Hulu plus on my phone while I waited. The guy that did my nails didn't talk much and I didn't mind since I was in a hurry and had my headphones in anyway. Oh, I mentioned when I checked in, that this isn't my usual place. I was in a hurry and had a dinner nearby. So I just chose this place since I was kinda familiar. You'd think for a $35 full set, you'd be getting the works. Nope. Not even a hand massage. They fan dried my nails. Never have I ever. I have air bubbles, I'm picky about that. They make the manicure look dirty. Not even a week later and my set is on its last leg. Everyone I know, no matter their color, know only to come here for an emergency. Since it's so close. They're typically rude/not as friendly to people of color and young people, just FYI. Older white women, this is the place for you. Have fun. read more

Got a flyer in the mail for $25.00 pedicure. Decided to try it out since it's in the neighborhood. I am licensed in esthetics and enjoy most places I go for services. This place was snooty, overcrowded, they rushed the pedicure which felt like I was in there for a few minutes, the job they actually did was so amateur it was laughable and then they charged me $40.00 when the advertised price was $25.00 I didn't even argue, I just wanted to get out of there. I will NEVER return and I highly suggest that you don't bother going. This place will not be around long if they treat their customers like this. I would have fired every person in the place. Brutal. Trish. read more

This place is awesome!!! Nancy and Danny did a fab job on my nails, and Nancy gave a GREAT shoulder massage - highly recommend. I'm not sure who is giving this place bad reviews?? Everyone was very kind and had a nice energy - they're just quiet, but it's fine. Also very affordable. They don't take credit card but they have an ATM in the salon with just a $1 fee. Definitely a good place. read more

I wanted a full set. Im new to Malibu so i didnt want to drive to the valley to my usual spot figured it wouldnt be cost effective. So i found this place on pCH by the CVS. I figured im in malibu they must be great at what they do here cuz lets face it money talks. So i walked in very friendly got seated right away. I picked my color and gel. The guy doing my nails must be new at this cuz my nails were lumpy not the same lenght and when i told him about it he said he would fix it. Im sure he tried but no cigar. I guess if ur a walk in they dont care to keep ur business so they give u the shittiest nail person. I just wanted to get out of there. By the time i was done it looked like i needed a fill already. The acrylic didnt go to the cuticle like im used to. Some of my nails were lop sided and squared off by my cuticle and slanted to one side and hanging over my nail on the sides. My thumb on my right hand looks like its growing to the left instead of straight forward. All around a horrible job. Im so sad i cant even show off my nails can am dying to take them off. I may never get acrylics ever again just because of how they look now. Thanks Nail Sap at Malibu for a horrible and way over priced full set. 51$ i should have gone to the valley. Note to everyone. Go where u know. if at all possible can i give negative stars?????? read more

See all

Had a great experience here. Came with my two little girls they got mani padi and I got a gel mani. The staff was curtius the place looked nice and clean. Would definitely recommend this place. read more

Outrageous prices! Got the most basic pedicure today came out to $40+ not including tip. Not worth the price. Never paid so much for a pedi before. read more

I love this salon! They do a great job and the salon is very clean. The manicurists are friendly and they are very happy to accommodate walk-ins. Services are not expensive for Malibu and the hours/ schedule is very convenient. Only negative is that they don't take credit cards but there's are two banks and a Ralph's nearby to get cash. I don't write a lot of reviews but when I saw some low scores for this place I wanted to set the record straight. I've been coming here for years and NEVER had a bad experience. read more

This is and has been my go-to nail salon for several years. Clean and modern with a very comforable vibe. It is always a terrific experience. Personnel are polite and kind. I always get the very best service and a great result. Kenny and Kathy are more than happy to accommodate any request and do great work. Nancy gives a great leg, arm and shoulder massage. I have taken several others here and the experience never disappoints. Highly recommend! read more

Nail spa is awesome .. They are very friendly and price is reasonable .. I love my natural looking nails read more

The Nail Spa - Great service & reasonable .. Friendly staff - Nail Salons Near Me - Malibu, California

See all

Rude, up charge you for everything from foot rub to proper cleaning... when massage chair didn't work they just turned it off and when I asked to switch the rudeness was even more evident!!! I Always try to have compassion for people as you never know what they are going through but seriously , everyone was rude!!! And cash only!!!!! Who carries cash??!! Poor business all around read more

This review is based on my experiences after going to The Nail Spa Malibu for 5 years. Kenny has done my manicure & I have seen everyone else for pedicures. The Nail Spa is my favorite. The color selection for gels is Enormous. Kenny the manager sets the tone with a confident cheerful demeanor & takes pride in a high quality of care. Everyone works quickly without losing focus on details. (I have finally been able to grow & keep my beautifully shaped nails past my fingertips.) The techs project a joyful energy to each other. I find that energy carries over to myself and the other patrons. The chairs stretch my back AND they do hot stone massage with a gel pedicure. Unbelievably relaxing. Consistently. Thank You Nail Spa! read more

See all

I was nervous to come here because of some of the bad reviews, but I found all of the employees to be very pleasant and the prices quite reasonable. The only thing I thought was odd was that the foot baths were not filled in the tub, but instead a plastic tub was placed inside the chair tub and my feet went there. I suppose it is easier to clean, but it was less comfortable for me. read more

The Nail Spa - Pedicure in progress. My woman is very nice. - Nail Salons Near Me - Malibu, California

This is by far the WORST nail salon I've ever been to. Sadly it seems to be the only true nail salon in Central Malibu, so most of the community is pretty much forced to go here by default. I've witnessed the technicians use the same tools that they opened up for me on another client right after me. How gross! The technician just put the tools back into the paper package, didn't even seal it up, and then went over to the next pedicure station and started using them on the other woman. I actually could not believe what I was seeing. This nail salon is ridiculously overpriced, and always has a really dirty feeling to it. The technicians are BEYOND rude. It's as if you are doing them a favor by asking for a service. They always try to up sell on services, and if you don't agree to anything they are offering, you can pretty much expect to receive an evil stare followed by yanks and pulls on your feet and hands because they are pissed off which is not pleasant. Save yourself the headache and get a deluxe pedicure if you want to get the equivalent of a classic pedicure in any other nail salon. The sad part is, I go here frequently out of convenience, spend over $100 each time for a mani/ pedi and massage, and am EXTREMELY generous with tipping (roughly 50% of service), yet every time I walk in there, they still treat me and everyone else in the most unpleasant manner. Will someone PLEASE open another nail salon in Central Malibu?!? If the owner and his staff actually had to fight for business, I'm sure the attitude, cleanliness, and quality of work would drastically improve. read more

Do not recommend at all. My friend and I went and paid for a full manicure and dip and not only did they overcharge us but their idea of a "manicure" is not acceptable. They did not give us a manicure in the slightest but they drilled our nails very thin. Our dip was overly thick or way too thin. They topped their dip with a gel coating when we specifically said we did not want gel at all. Finally, the service was not very good at all. I was very disappointed with the service overall. read more

I purchased the $35 pedicure and it was done in 15 minutes! The nail tech was in such a hurry just to get us out of the salon that she literally filled the tub with 5 in. Of water, scrubbed our legs with the sea salt scrub, put our polish on and done. Horrible experience and a total waste of money. read more

My gel manicure started peeling after one day. My nails were crooked and the paint job was incredibly rushed. Getting my nails re done today at another salon that is actually worth the $35. Avoid this place read more

Omg I had the WORST experience at this dump! READ THE YELP REVIEWS AND BELIEVE THEM! I asked for a gel pedicure and was NEVER told it was $55.00! She told me $35! What?? Never in my life have I paid that much! NEVER! I got my nails "cleaned up" and he was to trim, file and buff my nails. I had to ask him to clean under the nails! I was in and out in less than 30 min with the most horrible pedicure I've ever had! When they told me the bill was $77 I said, oh you must have the wrong person! She said, "no, pedicure and nail trim" I said, how can that be?? I was told $35 for a pedicure and $15 for my nails! I asked to speak with a manager and of course, no one was available! When I called, the "manager" was VERY RUDE! Hey lady, funny how u weren't available when I asked for you, yet you said u witnessed the whole transaction! THIS PLACE IS DIRTY AND I HIGHLY DOUBT SOME OF THE PEOPLE ARE LICENSED! I think the health dep needs to visit this place! SHUT THIS PLACE DOWN! PEOPLE, STOP GIVING PLACES LIKE THIS YOUR BUSINESS! Update: here I am, two weeks later, having another Gel Pedicure. We all know gel lasts longer than two weeks! The woman now doing my toes said it was an awful job and not done properly. I also realized when she took the polish off today, I now have a fungus under two toe nails! BELIEVE WHAT YOU READ ON YELP! This place is overpriced, filthy and the technicians don't know what they are doing! I would like to call the health department on this dump! DONT GO HERE! read more

Ah! No wonder they have a low yelp rating. I wish I could give them a no star. I went to this doomed place because my regular technician was out of town. This lady by the name of Kathy took my nails to be filed . First she worked so quickly that I knew that things will go wrong but then again I thought maybe she is fast and good. So I gave her a chance . Then it came to shaping my nails. I asked her to make it a coffin shape which everyone knows is different from square shape and she kept on not doing it right. I gave her few pointers then she left my nails and started rudely talking about me in her own language and mentioning the word coffin at least ten times. That's how I knew she was talking about me and I asked her if she has anything to say, say it to my face. Then she gets up and turns me over to another guy to finish it and the guy was weirdly playful and kept on getting on my nerves because I was trying to read an article on my phone and he kept on interrupting me. But he finished my nails and I paid $50 plus tip for a fill which is by the way almost double the amount that I pay anywhere else and they wanted me to pay all in cash and insisted on taking the money from their ATM . Just because I was upset I didn't even want to give them that extra business of the $3 ATM charge: the fun started when in couple days one of my nails separated from the fill and fell off. I drove the extra miles to have it fixed and the same gentleman fixed it. Then couple days later the second nail came loose and fell in the same exact way. I made the extra trip again and this time while I was waiting to have it fixed I asked who the owner was and another guy sitting upfront said that he is the manger. I told him that this is not right that your employee is too quick to do the job right and you are charging almost double the other places while you guys are worst than the other places. Instead of calming me down and apologizing he tells me that she didn't do anything wrong that they are not going to guarantee because it was not a full set. He kept on arguing with me that I don't know what I'm talking about and that I'm lying and that she is very good and there are no places that charge less than $50 for a fill and that I made him angry because when I walked in and asked for the manager that automatically let the other clients know that there is a problem and that they are not a problem and I am the problem. He said outright to my face that he doesn't want to talk to me about this and I said ok, so now that the manager of the Business doesn't want to answer me I'll take it to yelp and he sarcastically kept on laughing and telling me that he doesn't care and brushing me off. He also said that if I can write reviews they can too. So I guess all the five star reviews after the numerous bad reviews are fabricated so don't believe them. This place is a disgrace to American business . This business is a filthy over priced nail shop and please save yourselves a headache and don't go to them. read more

Best nail salon I've ever encountered!!! Very professionally ran The nail technicians there are very nice they all speak English and they're all very friendly very clean and they listen to your requests!!! read more

Though I had heard many terrible reviews about this place, I was still willing to give it a shot since I'm local. I had to get an emergency pedi done so I stopped by feeling optimistic, but lo and behold the pedicure ended up being terrible. It was done poorly and it was rushed. I felt I could have done it myself and they scrubbed my feet for about 5 seconds on each foot which is senseless! I will not be returning here at all even in an emergency situation. So unfortunate for us locals here! read more

My entire family has been coming here for 7 years and have never had a bad manicure or pedicure! Ken cares deeply about his business and always puts his customers first. This is a business well run. Kathy does a great job too. I highly recommend this spa! read more

I give them 5 stars cause they deserve it, the owner does my nails and he is the best ever.... they are quick and can do both pedi and mani @ the same time with massages that are amazing BTW!!! read more

The worst! Do not risk it. My cuticle is still infected from their sloppy job! Don't bother. Find something else.

I love The Nail Spa! I have been coming here since they opened. They are the best and are wonderful to their clients. Kathy and Kenny run the best nail salon. Best manicure ever!! read more

Overpriced and shoddy work. I went in yesterday for a simple gel polish change and stupid me for not asking first but it was $25, for $25 I could have gotten a fill w/ gel polish somewhere else. I get that it's Malibu and due to the clientele the price point is a little more expensive but for that the work needs to be flawless and the decor should be too, it looked like any other nail salon in a strip mall. my polish is lumpy has bubbles and the technician missed polish on the sides of several of my nails. $25 lesson learned! read more

My friends/family and i have been going to this nail salon for 5 + years. Everyone is so nice and they do the best job on our nails. Highly recommend this salon. read more

In a way I'm kind of hesitant to write this review because I'm super picky when it comes to manicures and It's also possible that my nail technician just wasn't one of their best. For starters, they were cash only which is super annoying for me. I chose a solid opaque color so I expect the manicurist to be more careful when she does my nails to make sure it doesn't get on my cuticles and the side of my nails. She did the opposite. She was painting them pretty fast and just using her nail to clean up the sides (which I hate). The worst part was that she just drenched my nails with the nail polish. She also drenched it with top coat. It was so thick that when my nails were under the dryer most of them got small wave prints. The manicurist barely did anything to fix it. I was debating to actually give them 3 stars because my nails weren't completely horrible and to be fair, most nail salons aren't the best. However this is Malibu and charging 17 dollars for a mani, so I expect it to be at least better than average. read more

This place sucks. It's worth traveling over the canyon to pay less and get a way better job. Just got a pedicure with really short toenails that are also cut crooked. I felt rushed and hardly relaxed. Not pleased. read more

Horrible nail salon. The staff is not very friendly and their work is sub par at best. I leave feeling disappointed with the quality of the work. Also, it's cash only and the services are quite expensive. Would not recommend. It's worth driving to another nail salon where you will be treated better and the quality of the work is better. read more

Just thought I should let those that review Yelp that an acquaintance of mine got a terrible infection from them. It was treated by a doctor who confirmed her condition and this information. She went through a difficult treatment and then had to also take antibiotics. E caveat emptor. read more

Less than average job - they hurried and did the absolute bare minimum. You can do better yourself, or try another salon. Disappointing!

I thought I would give this place another chance. LOL my bad...NEVER AGAIN!!! The nail artist grabbed the incorrect color & when I asked if this was the one I picked they told me it was the correct color. No it isn't...the name isn't the same. Finally grabbed the correct color. Cut my finger & acknowledged they cut it but then continued to pour alcohol & other stingy ingredients on my wound. WTF?!?!?! Pie & left & swore I would never come back no matter how desperate for a mani I was...& realized there was a bump in the polish. I would go back & ask them to fix it but they'd probably figure out a way to make it worse. Seriously not worth the time & DEFINITELY not worth the money. read more

I always have a good experience when I come here , at least every other week . When they first opened I thought the decor was a bit generic for a spot in the middle of the Malibu Plaza , I would have expected it to be more Malibu themed ... But oh well, I got over it :) the service is always great and everyone is super friendly read more

I took a friend their last month. This was the worst ManiPedi that i have ever had. way over priced and a horrible job. they missed most of mt nails and got more polsih on my toes instead of my nails. Hardly got any of my cuticles cleaned up. just sloppy and i could have done better read more