Now I went there to get my eyebrows waxed. Walked in no one greeted a man that worked there was sitting in the chair in the corner so I stood there literally 10 min for the guy that was performing a pedicure on a lady to finally acknowledge me I let him know I wanted my eyebrows waxed he told me 5 min. So a lady comes from the back with someone & cashed her out. Then told me to come to the back for eyebrows I went back there & layed on the table shower her the way I wanted my eyebrows to look and then said hold on & walked out the room. I was confused. She came back in the room & said she couldn't do it & said the lady that does eyebrows wasn't answering the phone to do what I wanted which was a medium arch nothing hard. I was highly disappointed for my time being wasted. Call before coming to make sure someone that can actually do the services are there read more

The staff are courteous and friendly. They are experienced, clean, and careful. I have tried other salons but by comparison the Nail Spa is a greater value. read more

When we first moved to Plano, 17 years ago, I was in search of a nail salon that understood the quality of work that I was looking for. I had tried the nail salon close to Starbucks on Springcreek and was very disappointed. I came back to Nail Spa after much comparison and never found one that does a good job as these three ladies..... Tina, Emily, and Cindy. I don't normally write a review but after 17 years and after trying other places close by, I thought I should put in my total recommendations for Nail Spa. I am always please with my nails and pedicure every time I leave the place. read more

The Nail Spa - Dip - Nail Salons Near Me - Plano, Texas

This was my first time at Nail Spa. I needed to get my nails done for a friend's wedding the next day and was in a rush, so decided to stop by here and get a French manicure while I was out running errands nearby. My nails turned out okay and I was careful with trying not to mess them up. But by the next morning I already saw some of the color falling off and by the end of the night, it looked terrible and the polish on my left hand was a mess or just gone. read more

The Nail Spa - Nail Salons Near Me - Plano, Texas

I am still on my quest to find a great go-to nail salon and have yet to find a place that is good enough to return to. Today I decided to give this place a try since the reviews are mostly good. This was another so-so experience, unfortunately. I came in right after the salon opened at 10am. There was one other person who was getting a pedicure. I was greeted (if you could call it that) by Cindy, who told me to sit down while she got someone to work on my nails. She was more interested in what was on TV, I think. My nail tech's name was Emily. She proceeded to soak off the dipping powder I had on my own real nails, but instead of getting all of it off, she was rather impatient and filed off the majority of it which damaged my real nails. I had just told her that I was trying to keep my real nails in good shape, but that didn't seem to matter. I got all of my real nails dipped and then she filed them. She cut into the cuticle of one of my nails which was pretty painful. My biggest concern is that she pulled out tools that were used (sanding blocks, nail files, and metal tools that appeared to be dirty) and did not use a new nail file, dremel head, or sanding block. I'm hoping I won't get fungus! My nails look acceptable, but the edges are pretty ragged. No lotion was offered or applied, which is a shame since my hands were obviously dry from the chemicals. I was not able to get hot water from the sink when I washed my hands, either. Not a wonderful experience. I was there for almost two hours!I won't be back to this nail salon. I have attached photos of the ragged edges of my nails; note I need to find some cuticle oil to help repair the sanding damage... read more

The Nail Spa - Edges are rough along cuticle. - Nail Salons Near Me - Plano, Texas

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Went in for a belated birthday manicure and the service was very nice and the place is very clean with nail clippers etc.. all sterile and wrapped up in a brand new baggie. I will say if you need a manicure please visit this place and ask for Cindy she is very nice and courteous. read more

I absolutely love this nail salon the pedicure was AMAZING I left with the decision of coming back soon, I left then had to come back to get my nails done to give them a try after my pedicure I am always so picky about my acrylics but because I loved the pedi I had to try the full set, when the lady finished I was so impressed she finished my nails so quick and they where just beautiful. I asked them if any one had time to Re-paint my toes because I had left and messed up my polish they where so nice to repaint my toes with out a charge I was just so impressed with the service I totally recommend this place service was just so over the top read more

I went to my usual nail salon first, but they were too crowded. So, I decided to give The Nail Spa a try since it was around the corner. It's not fancy at all. I was seated quickly for my pedicure and handed a menu. I chose the 'green tea' I believe. The water was filled with fruit. Hmmm.... Several lotions, potions, and scrubs were applied to my legs/ankles/feet. Now, the paraffin wax was scalding hot!!! They need to do a better job of getting the temp hot enough, but not too hot. It was unbearable for both my hands and feet. The leg massage was nice. Pedicure lasted 1 1/2 hours. Yes! Now, what I have noticed and I do NOT like at all here in TX - doing my manicure while I'm sitting in the pedicure chair. Back at home, your pedicure is completed. THEN, you go nail table for the manicure. The manicurist was chatting loudly with the lady doing the pedicure and everybody else in the place. This was NOT relaxing. Fortunately, I typically bring headphones to drown them out. She did move me to a nail table once it was time to actually paint my nails. They offered me bottled water several times and seemed very appreciative of the tip I gave. She made a point of writing their names on a business card, unzipping my handbag, and making sure she placed the card inside. I may return due to the convenient location. read more

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My first experience with this place was good. Cindy did my nails and it was great. So I decided to go for second time. But my today's experience was horrible. Cindy was busy so some other lady did my nails. It was hurting me and my nails turn out to be so bad. I don't know what to do with these nails now. I have attached the photos. These are right after my nails were done. I am soooooooo disappointed. After paying $40, you get this. read more

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I was so disappointed coming here! The man who greeted me was very nice didn't know much but would tell me someone who knew better about nails would be right with me. The nail "technician's" were nice I guess the lady who tried to do my powder nails with almond shape red tips did a horrible job didn't get a pic. As I told her I didn't like them she kept putting on clear coat as if it was going to fix it. The lady who did my pedicure was ok I don't think $45 for French tips toes is worth it here. The pedi sucked didn't feel relaxed at all. As you can see the blue plastic jar ( 3rd pic) there is a plastic eating spoon in there that she used. Literally touched my foot with it and put it back in the jar so unsanitary. Everything in there was dusty. Everyone in there that was getting a service done seem to have a complaint. The man who greeted me was the only one who seem to care he was telling me they are going to fix it don't worry. I didn't want to wait anymore it was about to be 6:00pm and I got there at 4:00pm. Paid for my pedicure and left NEVER GOING BACK read more

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I went to get a spa pedicure on Saturday August 8, 2015 with my sister. Everyone was real nice. However, I did not like having my nails done while I was getting my pedicure because it was hard to relax. I left satisfied, but later that evening my skin on both my legs and feet started itching and turned blotchy red. I applied ice to my feet, hydrocortisone, and took some Advil for the pain. As time progressed the pain started to get worse, blisters started to form, and the redness started spreading. I went to the doctor and he diagnosed me with cellulitis dermatitis. It is a bacterial skin infection that I picked up from an unclean pedicure tub. I brought this to the owners attention and of course she want to anything about it. I want people to know about this problem so it doesn't happen to someone else. read more

The Nail Spa - Red blotches on top of foot and my foot is swollen. - Nail Salons Near Me - Plano, Texas

I came in today, very last minute. I had just got my teeth cleaned at the dentist next door. I had got my nails done two days before and l had broke it just last night!!! I walked in, and the young lady that helped me at the front was attentive and asked me to chose my color. She assisted me right away. she explained to me that because my nail was broke the way it was and because the acrylic was so new she didn't want to take it off because it would hurt me. She insisted that it need to be left alone and she would drill off the extra acrylic down enough to apply a new tip. From there she would apply a new coat of acrylic and that I would have to be cautious when. I left because it would be fragile. I understood due to duration of time of me getting acrylics nails. I had a new style of fairly long shaped nails called "Coffin Style" and she matched the Shape and length perfectly. ....all in all this place is nice and convenient. The staff is uber friendly. And you can tell they definitely have a long term relationship with their clients of all types. They did great and I'm very satisfied. I would definitely recommend this place. read more

Update: these ladies never fail! Got my nails done for prom and then graduation and I couldn't be happier! My nails look magnificent and the environment here is warm, friendly, and loving. The techs are so funny and caring and their work shows how much they love what they do! I had Cindy and she got creative with my nails while still sticking to what I wanted, AMAZING! I'm in love with my nails and could not have asked for better. This is the place you've been looking for. read more

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Prices change according to how gullible you are. Sad but true. Don't get me wrong, the lady did a good job fixing my nails. Charged me $12 to fix 2 broken nails and "file/topcoat" which I had not asked for but fine. I was about to pay when another lady that worked there seemed concerned about the price & asked her to lower it to 10$. I was ultimately charged 5$ per nail to fix. I'm not sure what the average price is to fix a nail but I usually get it done for $2 at the nail place across the street. I'm an honest person & idk this place rubbed me the wrong way. Although I did not get into it with the lady I decided I had to share the negative experience. I'm pretty sure they were laughing as I left after discussing the price I paid for 2 nails being fixed but ultimately it ended in a bad review so y'all made off with a few extra bucks from me but you lost a biweekly nail addict and I will not be coming back again. read more

Cindy & Emily are fantastic. I like all the staff, and have had nothing but the best from them all since my first visit a couple of years ago. I had never done acrylic nails before, so I was nervous. They put me at ease, explained everything, and helped me through the process. I felt that I was in good hands and that they cared about me. I would recommend this salo, no matter who takes care of you, to anyone who wants an individual experience with someone who cares about you and your needs as a person, not just another faceless customer. My wife has been going here to Tina for 25 years; these guys might be in it for the long-game... the staff is very experienced. Highly recommended for manicures, petties, all the different Acrylic nail stuff, facials, waxing, etc.. read more

I have been going here for a while now and their service has always been wonderful. Rarely I have had to go to other nail salons in the area, because they are either fully booked, or closed. But I always return here. I don't usually ask for any one person in particular because they are all good, but today turned out to be the best experience so far. I had Emily who did my mani-pedi. She was simply fantastic, paid great attention to detail and gave me a relaxing spa treatment. Thanks Nail Spa and thanks Emily! read more

I've been going to the Nail Spa for over five years. They took care of my grandma who was over 100 and my ailing mother in law. The whole staff has always been so precious. They take their time and treat the clients with respect and grace. They always do a great job no matter what issues people may have. I travel often and sometimes go get a pedi while out of town. It never fails that I really miss the caring staff at the Nail Spa read more

Cindy was able to give me the gel fills I have from out of state. She did a great job!

I came here December 12, 2014 to get my eyebrows done and they just looked weird. And when she was waxing my eyebrows she wax the hair off my head.i gave her a tip and she never said thank you. A week later I went to european wax center in Lewisville and they said the last person to wax my eyebrows took off too much on my left eye. Bri was my waxer and she did and excellent job on my eyebrows. They also sell products to help your eyebrows. I bought restore it and it helped my eyebrows grow fuller. read more

Tried out this salon went in and the staff was nice the door said walk-ins welcomed but that not the case I want to get a new set so they had to soak my old ones off okay cool they said they had an appointment they need to do first I said okay they walked back to the other customer and proceed to doing her nails then another lady walks in and they start on her right away it took a hour and a half for someone to even start taking off my nails and at this point my little sister is already done with an entire NEW dip set so at this point I'm over it and just want to leave they didn't apologize about the wait or anything read more

This is my favorite nail salon. In Plano. The ladies are so nice, very attentive, and they listen to what you want. I love Cindy & Emily. They always do a great job on nails as well. Very thorough. I definitely recommend Nail Spa. Also, you may want to make an appointment at least a week before you go. Or at least call before you walk in. read more

The staff here are always friendly! Clean and sanitary salon! I have always gone here since moving to Texas. Will not go anywhere else! Check it out! read more

Loveliest people. Cindy the store owner always helps me pick the nicest color according to the season. She carefully does my manicure every time making sure I'm satisfied. They don't do a rushing job here. read more