1. The Natural Pet Outlet

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Monroe, CT

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The Natural Pet Outlet

3.3 (7 reviews)
Closed 9:00 am - 7:00 pm

Services - The Natural Pet Outlet

Private dog training

Pet boarding

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Cassio Pet Resort & Training Center - Labrador blood in urine from stressed out daycare UTI

Cassio Pet Resort & Training Center

(36 reviews)

Not gonna lie I was kind of scared to board my dogs here because of some of the reviews but I'm…read moreglad I did! It seems many local doggie daycares do group play and sleep. Unfortunately my dogs can't do that. One is scared of other dogs and one can be aggressive. So I liked that Cassio did individual boarding but also let dogs in a family board together. We did the test run overnight with them and all seemed well. So we used them when we had to go out of town for two weeks. I got my babies back in perfect condition! I even added on the grooming service and they looked good! I would definitely use them again when traveling away from home without my dogs. One star off because I wish they would send pics of the dogs throughout the stay. My previous daycare in Florida did and it helps a lot with the anxiety. I did call and ask but got like 2 pics and one vid over the course of the two weeks. 5 stars if they provide pics daily/every other day.

I was very skeptical because of the reviews. However, I was visiting the area for the weekend and…read moremy dog was freaking out when left alone in the hotel, so I didn't have much of a choice. Firstly, I called probably 20 other places in the area and Cassio was the only place that answered their phone on a Saturday morning, which I greatly appreciated. They didn't need to do a meet and greet, which every other place that I spoke to seemed to require in advance. Upon arrival, I shared that my dog is scared of other dogs and can be aggressive when there's toys or food around because he's possessive. They let me know that they don't do group play or keep multiple dogs in a space together which I was happy to hear. They said that during the operating hours, minus a break from 12-3, someone would always be with my dog. We only boarded him at Cassio for about five hours on a Saturday and Sunday, so I'm not sure what the overnight protocol is. There seemed to be a fair amount of staff members each day and the services were fairly priced. It cost about 41$ each day. The only thing I was hesitant about was that they required his collar to be removed, which has an Apple air tag on it, so that made me nervous because I was worried he'd somehow escape the facility. They remove all collars and leashes so the dogs don't get caught on the cages and get hurt, so it makes sense. The facilities seem very large, there were multiple outside areas that had large fences around them, and an open air cage area that had an overhead covering. We weren't offered a tour of the facility, but we also didn't ask. This was our first time doing a doggy day care situation, so we weren't sure of the protocol but I wish I would've asked to see where my dog would be spending a few hours. Overall, if I had to do it again, I would use Cassio for doggy daycare.

Empire State K9 Services - live shot of the once the most hyperactive dog

Empire State K9 Services

(20 reviews)

5 stars -- Empire State K-9 changed my dog -- and honestly, changed me, too…read more I don't write reviews like this often. But this deserves it. My dog Coco is family. She's also high-energy, distractible, reactive, social to a fault -- the mayor of every block. Walking her was a full-time job. I'd resigned myself to always having a leash-yanking, sidewalk-sprinting, bird-chasing kind of pup. Then I found Empire State K-9. After almost two weeks of immersive training, Coco came home a different dog -- not in spirit, but in structure. She still has her spark, but now there's focus behind it. She heels. She respects boundaries. She listens. She can walk by my side, calmly, even in high-distraction environments. A pigeon flew by today -- she started to glance, and with the smallest tug, she turned back to me and kept walking. That kind of transformation doesn't happen by accident. It's built through consistency, skill, empathy, and serious time on the ground. And that's exactly what Empire State K-9 delivers. From the moment I dropped her off, I felt like I was handing her over to someone who truly cared -- not just about dogs, but about people, too. The trainer spent hours with me upfront: walking me through the theory, the tools, the transitions, and the work I'd need to do when she came back. I got worksheets. Real-time walkthroughs. Space to ask questions. Time to process. He even drove me to and from the train. Brought me lunch. Gave me trash bags when I forgot them. The care was constant, not performative. Coco came home with a new collar, a new leash, and a completely new relationship with the world. She now lies down at my feet when we enter restaurants -- something I never could have imagined before. I can finally take my hand off the leash and trust that she won't bolt. Even now, I get unlimited follow-ups for three months -- real access: calls, texts, whatever I need. No nickel-and-diming, no weird fine print. If I had to offer one piece of constructive feedback, it's that sometimes the sessions ran a little long -- the wrap up one especially. I was promised two hours and hit closer to three. I was totally fried by the end. But to his credit, he noticed immediately, read the room, and got me to the train with kindness and care. So even the one "flaw" was handled with grace. Was this worth the cost? Yes. Would I recommend it to anyone who feels overwhelmed, frustrated, or unsure where to start? Absolutely. Will I be continuing to work with Empire State K-9 moving forward? 100%. Three months of training post I dont know of another bootcamp that offers that. This wasn't just training. It was transformation -- for both of us.

Look no further!!! Rick truly is a one of a kind dog trainer and animal behaviorist. If you need…read morechanges, this is who you need! What makes him stand apart is he trains the family as much as he trains the dog so you get a complete understanding of your dog's behavior and the how, why, and when to apply what you learn in the course. We, as a family, learned just as much or even more than our dogs learned! He includes the entire family in the classes which was awesome because it kept my husband and I on the same page so we didn't confuse our dogs and he taught my kids proper dog safety and proper engagement which is crucial! We found Rick about 8 years ago when we got our first dog, Scout, a shepherd/Doberman mix, who was extremely anxious, fearful and aggressive towards anyone outside our family and other animals. It was impossible, stressful, and downright embarrassing to take him anywhere due to his insistent barking, pulling, and lunging... so we sought out help. We had a hard time finding a trainer who was willing to even take on the training of Scout and actually had multiple trainers tell us just to put him down!!! As soon as we met Rick, he was not only willing to work with Scout, but was enthusiastic that he could treat Scout's individual issues and get us the results we wanted which was such a relief!! Scout entered Rick's program and he had a COMPLETE TRANSFORMATION. He gained so much confidence and control through the program and through Rick training us as the handlers, Scout was comfortable in whatever situation he was in because he could trust us as his alphas and that he was safe under our command because of the skills Rick taught us. Flash forward to 2020, my father bought a Rottweiler puppy that ended up being way to much for him to handle so he asked us to take her and my first phone call was to Rick... She was OUT OF CONTROL. We adopted Phoenix, and started her training right away. She had entirely different issues than Scout, mostly no control, no house manners, and had no social skills. Rick worked with her and almost instantly she was a different dog. She was still her happy-go-lucky self, but had manners and control. Through her growth, Rick worked with her and us to mold her into the ideal family dog! Scout & Phoenix are able to enjoy life much more as we are able to handle all settings and bring them along with us anywhere with confidence. He just has a complete understanding and nature with dogs and it's astonishing to watch him work. We are so grateful for what Rick has brought to our family and will always go to him for our dogs in the future!

The Natural Pet Outlet - petstore - Updated July 2026

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