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    The New Team Kunkles Subaru

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - The New Team Kunkles Subaru

    Routine automotive maintenance

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    13 years ago

    Helpful 2
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    Love this 1
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    14 years ago

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    Ask the Community - The New Team Kunkles Subaru

    Jim Shorkey Murrysville Chevrolet

    Jim Shorkey Murrysville Chevrolet

    3.5
    (23 reviews)

    These people are very vengeful They spent time working on something I never requested when they…read morecame to me with a hefty bill that I questioned and the services I requested not done I refused to pay they slapped my car back together so quick and sent me on my way Damage to the exterior was caused by the shoddy way they put my car back together customers beware I know REVENGE when I see it

    I bought a new 2024 Silverado LT trail boss, at the end of April. I had a terrible sales…read moreexperience, due to the sales manager Ricky. I stopped in one night and was given an extremely low evaluation for my Silverado trade in. I was going to walk away and go to another dealership, but you had the truck I wanted. I came back and worked with Ricky again and received a fair deal. The issues came when I came back to pick up the truck. Ricky knew for two days what time I would be coming in. We agreed to have the truck ready to go because I was stopping in the middle of soccer games I coach. I verified with him the day before, the morning of, when I was 45 minutes and 10 minutes away. He only told me when it was at the light in front of the dealership, a certified check was needed for my down payment. This took me an extra 30 minutes. When I got to the dealership, nothing was ready. Finance didn't have any to jig together, the truck was not cleaned or washed. I ended up being there for over two hours that was supposed to be a promise of less than 45 minutes. I finally got the truck and started to leave. The dash had an issue where there was a large gap that you can see into the dash. I immediately told Ricky who told me to come in at 12 the next day and he would have service fix the problem. When I got there service all went to lunch at 12pm. Ricky would not see me and ignored my calls and messages, sending anything sales manager to talk to me. A service appointment was set up and they replaced the bezel. The same issue was there with the gap. The service tech told me that's how it was supposed to be. I know you're not supposed to be able to see into the dash board. I have had 3 silverados with the exact same set up and it was not like this on any of them. I also showed the tech another truck you had instock to prove my point. I then spoke to Mike the service manager. He set up to have the grey section of the dash replaced. After this the gap wins slightly better but still present. Mike was helpful and did try to appease me for the experience. The truck came back in and a different style of clips were added. I was told it was all fixed and a picture was sent to me straight onto the dash showing it was fixed. The issue is when looking at it slightly above is when you can see into the dash. So obviously the entire time you are driving. I let Mike know the gap was still there, he blamed me and said I was damaging my own truck. He referred me to Art Evans. Art opened a case with GM, there has been zero update from GM. I called Art and Mike which took me two days to get ahold of Art who never called me back but only responded saying he got my email and sent it to GM. We are on day three of no update from GM. With minor responses from Art, never calling me as I asked.

    Steel City Collision & Automotive

    Steel City Collision & Automotive

    1.7
    (6 reviews)

    Rudest towing company I ever dealt with . Made me super depressed after the talk with the owners …read more They freaked out on me the whole time , I felt bullied out of my car . Couldn't get inside my car to even get my things . Seem pretty racist .... I rather deal with McCann and Chester .

    Services requested: I brought in my car for front-end collision repairs and state inspection on…read more12/23/2016. I requested repairs to pass inspection. Pros Customer Service - I found most of the staff to be friendly. Keith was friendly and I appreciated Chuck telling me that he had no idea about the costs of finding a leak in the exhaust. Cons Unrequired services: I was charged $1,000 for unneeded services. Keith knew that I wanted to save money so he offered to not do work on the radiator. Knowing that, why was the following work done? 1. Emblem - Why was this replaced? This is purely cosmetic. I would not need this replaced for the state inspection. 2. Paint job - Cosmetics. 3. Lights - Why were both my entire headlights sections replaced? I never noticed anything about my lights when I drove away from the accident at night. Delays: I was informed that it would be ready by Jan 2nd and even mentioned December 30th as a possibility. I wasn't informed until January 2nd that it was not ready for pick up until either the 5th or the 6th. I wasn't informed until the 6th that they would not have the car ready until the 9th or 10th. It was frustrating having to pay for a rental every additional day for work. No quote: Keith said he would email me a quote on the same day that I brought in my car. I assumed that he was busy with the holidays coming up so I waited several more days but it never came in. I would have questioned things that I would have viewed as unnecessary if I was able to see what they wanted to do. Overall: I was originally told that it would cost about $3,500 as a high estimate but they would try to bring it down to $2,500 by purchasing cheaper parts. This ended up costing $4,000 (which did not include fixing the radiator) and took 7 days longer. I did not have a good experience which I find unfortunate since the two staff I interacted with seemed nice.

    The New Team Kunkles Subaru - car_dealers - Updated August 2026

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