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    The Normandy Hotel

    3.3 (193 reviews)
    ModerateHotels
    Open Open 24 hours

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    Angela T.

    My Lyft driver had a slight bit of difficulty identifying the building when we arrived, as the entrance is under construction. Check in was a breeze. The Woodstock typewriter near the check in desk is a nice touch of whimsy. My room had plain white walls, not the wallpaper (can't recall the fancy word for it) that's advertised as adding to the "Euro charm" of the place. Still, the room was cozy and the bathroom especially lovely. There were a Keurig and a safe, two things I look for, and also a refrigerator. Comfortable bed and bedding. No room service, but with such a perfect location, you can Door Dash from anywhere - I received my order from nearby Flavorture with perfect timing. The location is not only great for access to Adams Morgan, Dupont, and upper Northwest, it was quite convenient for a ride out to Tysons the next day. Had a great conversation with the young lady driving. In a few short minutes we were passing the Kennedy Center on our way out of the district, and we arrived at Tysons in a little over 20 minutes. Very pleasant drive on a Saturday. Later that night, I walked back to the hotel from Dupont with friends. The walk from Dupont is slightly uphill. Whew. We chilled for a bit near the fireplace downstairs, which was nice. The worst thing that happened during my stay was that I woke up at 2 a.m. concerned that I had expired and rather than having met my maker, had arrived in a red and fiery place. My room was 86 degrees! In a half awake frenzy, I tried turning the heat down, but soon remembered I'd already turned it down and the thermostat must have been malfunctioning. I attempted to turn it off completely, but it kept running. When I called the desk for help, I was told that the only thing they could do is have someone check it out in the morning. I worked frantically to get the windows open and had some difficulty, but managed. The room eventually cooled and the heat eventually shut off. No one ever came to look at the thermostat; I just left it on 65 for the remainder of my stay. It was never cold in the room in spite of the thermostat being so low. The next morning flurries were falling, and I appreciated my view of the street. I appreciated the late check out time - noon - and that absolutely no one knocked on my door or called up; I left my room at 12:30. I was told that breakfast is European style - continental with a few breakfast meats. I passed, but checked out the dining area before leaving. It's cute, and what really caught my eye was the outdoor seating - made me consider staying again in the spring or summer. I especially enjoyed my walk to Adams Morgan. My route took me through part of residential Kalorama, past the park, and just like that, I was in Adams Morgan. Even carrying my luggage, it was a pleasant walk on mostly level terrain. I would stay at the Normandy again. Location, location, location.

    Angelina M.

    I loved my stay here. I was in the area for a conference but the conference hotel was too expensive so I stayed here which was a few blocks away. It's a boutique hotel so it's small and quiet but service is top notch. They really pay attention to details here. It's also nicely decorated. They do a wine hour where they offer a free red or white wine in the lobby, and you can add on an $18 breakfast although I didn't think it was worth the price given the limited options. This will probably be my go to hotel whenever I need to be in DC.

    Kim A.

    Great boutique hotel, comfortable, great neighborhood, FREE PARKING, centrally located... I was a little nervous when I booked this hotel, because boutique hotels are sometimes hit or miss. This hotel was definitely a charm! The day of my check-in, my flights were delayed due to weather and there was a chance of missing my connecting flight. Worried, because I had pre-paid for my room, I contacted the hotel and spoke with front desk clerk Shawn, who was very helpful in assisting me and giving me options. He assured me all will be fine and displayed a sense of empathy which is hard for people to do these days. I was very grateful for his assistance. Turns out I made my flight, and checked in later that evening. When I arrived, I was instantly impressed! Neighborhood: Beautiful upscale neighborhood! Clean and safe. Centrally located. The hotel is nestled between a residential neighborhood where many diplomats live/work. Parking: Many hotels charge at least $40-$60 a day for parking. If you are familiar with city street parking... You just have to read the signs! The signs in the neighborhood state 2hr parking limit Mon-Fri 7a-8:30p. Meaning after 8:30pm up to 9a you can park on the streets. It's a safe neighborhood and I had absolutely no issues parking in the area. Hotel: If you are looking for the Ritz Carlton... Then stay at the Ritz Carlton! This hotel is a charming boutique hotel. Its older, but you can tell they keep up with the maintenance. I reserved a deluxe queen sized room. I stayed in room 505, and later changed to room 507. The rooms are a little small, but I didnt mind it. It was perfect for 2. The lobby was clean and well kept. The hallways where clean, freshly painted, and well maintained. The elevator was old and had a little musty smell to it. Price: very reasonably priced. Also, they only place a hold of $50 on your credit card for the entire stay. Surrounding hotels like the Westin and Kimpton charge $100 per day hold on your credit card. I chose The Normandy hotel for this particular reason. I was moving my daughter into her first year of College and could not allow the hotels to hold $500 on my card. The Normandy worked out perfect for me! Breakfast: they offer a continental breakfast for $12. Very basic breakfast with bagels, muffins, apples, cereal. The coffe and tea are free. Staff: the staff was very helpful throughout my stay. They accommodated me when I arrived late. They accommodated me when the AC in 505 stopped working and switched my room to 507. I extended my stay an additional night and they were very helpful in assisting me with my extention. Overall, they were very friendly, knew the area well, made great suggestions and recommendations for things to do/eat. Problems during my stay: by the 2nd day, my AC in room 505 stopped working for no apparent reason. I noticed the temp in my room was 79 degrees and did not change. I tried to adjust the temp on the thermostat but it did not work. I left the room for the day, and when I returned the room was still 79 degrees. I called the front desk and they stated it was too late in the evening and they did not have maintenance on staff. However, they were able to give me the option to change my room to room 507. Room 507 was also feeling a little warm, and the temp was set at 74. It wasn't as bad as the other room, but it wasn't as cool as I would have liked it to be. I am not sure if they were having issues in the building or if it was just my luck. By the next morning it was a little cooler but I checked out that day so hopefully they worked out the issues. Overall, I would stay here again. It was a lovely hotel and I enjoyed my stay. Even though I had an issue with the AC, they handled it and they deserved the 4 stars.

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    Page 2 of 5

    Ask the Community - The Normandy Hotel

    Review Highlights - The Normandy Hotel

    The Normandy is located between Dupont Circle and Adams Morgan, approximately a ten-minute walk to each.

    Mentioned in 9 reviews

    Read more highlights

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    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (180 reviews)

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    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (500 reviews)

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    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Hotel Washington - Relaxing and waiting room

    Hotel Washington

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    (Please note I am writing this before the end of my stay)…read more A tale of two cities: My significant other and I are on a bit of a journey up the east coast and we have been blessed to stay in some stunning locations. This review is written on the piggy back of staying in a wonderful location in Asheville. On paper we had a similar experience; greeted warmly by the valet, then again by the concierge. We also have the similar warm plush robes waiting in the room with a welcome note (it's our anniversary). Both locations also boast the roof top bar. In Asheville I sat and drank prosecco and watched the moon rise and then respectively the sun rise over the city. This is where the Hotel Washington takes the turn and as the reader I suggest you ask "what is the experience I am looking for?" The hotel Washington has a beautiful bar with great team members but it is very difficult to see the monuments. There are artificial flowers and pretty lights to give you a spot for lovely photos (of the artificial flowers) and probably look lovely if you're a content creator on social media. But the bar that overlooks the Washington monument has pink lights that reflect off the windows preventing you from actually looking at the monument. In the morning I walked to get a coffee and returned hoping to sit upstairs and watch the sunrise over the city. Nope! "For security purposes" the roof is locked until 4pm. The 4 stars instead of 5 is there is a very heavy perfume in the hotel lobby. It is very heavy and does not seem to have a purpose other than to "not smell of people or outside". This hotel is lovely! The room is comfortable and offers the lavish elegance of a luxury hotel. But the feel this hotel seems to be aiming for is more of a night club and spot for content creators rather than a beautiful building overlooking the amazing history of our country. When booking please consider what you are hoping to get from your experience!

    We came to have dinner one night and had such an amazing time…read more Very beautiful inside and great service. We had one employee who really stood out to us. His name is Sam and he was so patient with us and took so many photos for us. We really had the best conversation with him. He gave us the history of the hotel as well as recommendations for other places around the city Whenever we needed anything he was right there and beyond accommodating. We will definitely be back and will make a point to ask for him next time. It's pretty rare now to get a server who is hard at work but also will stop and take the time to answer your questions and make genuine conversation.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (187 reviews)

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    Okay, okay, so Conrad might be the ONLY Hilton property I like…read more When the honey pot comes to town he always gets hotels at Marriott properties because of me but this time he wanted to be closer to my job and booked the week here at the Conrad. I've been here for dinner and drinks at Estuary so I was familiar but I am grateful to have stayed here this week. The bed was comfy, not sure it's better than my fave hotel but it did the job. The closet space was excellent, the restroom was nice, no tub in the bathroom but very modern and chic shower. For $800 a night I loved all the extra touches they do like putting water and slippers on the side of the bed. We were able to partake in the food but with Del Friscos, Estuary and all the good eats around we passed on the perk all week. Overall, this hotel is nice. Would definitely stay again. He's bougie so yes he'll be back with me in tow.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    The St. Regis Washington, D.C

    The St. Regis Washington, D.C

    (268 reviews)

    $$$

    Downtown

    Came for the Cherry Blossom Afternoon Tea to kick off my birthday with friends and I couldn't have…read morebeen happier with the experience! We all ordered the seasonal cherry blossom tea and it was such a good choice! This was my first time having afternoon tea in America vs. the UK so the food and desserts were hit or miss but there were a few that we enjoyed. Overall, the presentation was amazing and the service of course met every expectation. I'd recommend for a special occasion high tea experience!

    The setting of the hotel is great for a high tea. Currently it's priced at $99/per for your choice…read moreof tea, 4 savory toast, 2 scones and 4 dessert bites. Our server was wonderful and when I booked I let the hotel know that one of our guest has Celiacs Disease and they completely tailored their bites to be gluten free which was so appreciated. The food and tea were great and we drank a few glasses of rose with our high tea. I think some live music or any music would be a nice touch to set the ambiance. My only complaint is that there were many mosquitos in the dining area. It was very odd and unpleasant. I saw another table dining having the same issue and a gentlemen that worked for the hotel did come spray around our tables upon request which was kind of them. We were celebrating a birthday and the other table was celebrating a small baby shower and that nuisance isn't something you'd expect of the St. Regis. I enjoyed the experience very much but I would not return unless I knew that the mosquito issue was resolved.

    Hampton Inn Washington, D.C./White House - Guest room amenity

    Hampton Inn Washington, D.C./White House

    (118 reviews)

    $$

    Downtown

    We had the privilege of being invited to an event in DC and needed to stay walking distance to the…read moreWhite House due to clothes/shoes/weather/time. This hotel is an 8 min walk to the White House. We arrived late on a Sunday and they have valet parking ($70/night). You could park yourself in a lot right across the street for only $30 but who knew? The room was small with 1 king bed, desk, ottoman type "chair/stool" BUT! It met our needs. The bathroom was spacious and the water was hot. It had a closet for our coats and a hallway which we utilized for luggage. The free coffee was Godsend and the free breakfast 6am-10am was perfect! Cereal, breads, scrambled and hard boiled eggs, sausage patties, oatmeal, fruit, yogurt, waffles, juice and probably more. They had a lot of of options for even picky eaters. The buffet was clean and well stocked. When we came back from our event, we were harried to check out but the front desk staff was patience and gracious. We were able to sit in the nice lobby, with free wifi, and have a hot coffee. I highly recommend this hotel for its location, amenities and excellent customer service.

    10/10 location This was my first time to DC and this hotels…read morelocation was great! Convenient for walking but also close to the metro. The breakfast was okay, honestly a benefit of staying at a Hampton hotel. I was unfortunately quite disappointed by the manager and our room. The ac unit only goes down to 68°- great HOWEVER ours was broken and management refused to help. Our room was 82°. I texted the hotline and they said okay- when we returned to the room it was still unbearable!! I reported this to the gentleman at the desk and he said "well there's nothing I can do about it" turns out he's the general manager. Absolutely disappointing and horrible customer service. We had also requested extra towels and pillows to be put in our room during housekeeping over the text which was confirmed but never followed through. The general manager tried to gaslight me saying it already had been done but it was not and he wouldn't listen without me getting frustrated. 0/10 for customer service for the manager. Maya- another employee 10/10 very kind and polite- we didn't experience her assistance until we were leaving but she was more helpful than anyone else the whole stay.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (157 reviews)

    $$$

    Federal Triangle

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    Enjoyed a beautiful afternoon tea service here during cherry blossom season to celebrate my…read morebachelorette. The vibes are opulent- the Peacock Alley is located in the grand lobby, which is massive and airy with a glass ceiling overhead to let in tons of natural light. A harpist also set the mood beautifully, but they didn't stay for very long- they maybe stayed about 30 minutes past our 3:30pm tea appointment. Tea services are offered at 12:00 noon and 3:30pm. The central cherry blossom tree is the showstopper, and the main reason I chose the Waldorf for our afternoon tea. I had heard that there are several cherry blossom-themed afternoon teas all over DC that may have better food options, but this was the only one with decor this grand. My main concern was with our seating. I had called ahead of time to ask if they could accommodate my group to have a close seating location close to the cherry blossom tree due to our special occasion. The staff assured me during two separate calls that they would be able to accommodate our request, but upon getting seated, we were seated in the far corner by the bar. It is true that there is a fair view of the cherry blossom tree everywhere in the lobby, but I was disappointed at our far vantage point given the fact that I had called to confirm a close spot to the cherry blossom tree twice in advance. This is because I wanted to originally schedule the premium experience (premium seating, champagne, and fine china), but it was not available to groups larger than 4 and we were a group of 6. The service was otherwise perfectly fine and the portions of food were generous and tasty. We were all definitely full after finishing our savory bites. Our collective favorites were the chicken cherryaki and crab beignet bites, but we all appreciated the diverse offerings. We also had a friend with a peanut allergy dining with us, and they accommodated her easily by separating her pastries onto a separate tiered tray. It looks like the only item with a possible nut allergen was the crab beignet (her version had tofu). Despite the mild issues with seating, the experience was gorgeous. As a cherry blossom lover, I can see myself doing this every time I'm back in town. - Ambiance: 5/5 - Service: 4/5 - Food: 4/5

    The Normandy Hotel - hotels - Updated September 2026

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