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    The North Face Chicago

    3.3 (92 reviews)

    The North Face Chicago Photos

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    Finding a raincoat
    Christina S.

    I needed a raincoat that was breathable and able to accomodate layers underneath for the fall/winter. Upon entering the store-I was overwhelmed with the selection and variety of coats. The sales staff was incredibly helpful, patient, and was knowledgeable regarding their explanations pertaining to the different types of raincoats and their traits. The store is incredibly expensive-and while I do like my coat; it appears that the zippers are rather thin and of poor quality in the sense that at least on my coat they are constantly getting stuck and I often need two hands to secure closure for the pockets which is a hassle when you are in a hurry...I mean it is after all outdoor "sportwear."

    North Face Michigan Avenue
    Dr. Scott C.

    Love the Motto over the entrance "Never Stop Exploring"! For TNF this is a great 2 story layout. TNF holds true to the high end Hiking/Climbing/Skiing apparel. The customer service here is great which is refreshing for Michigan Ave. Definitely worth stopping in to look for any and all sales they have going on. I'll be back!!

    Del Y.

    A beautiful 2 story store on Michigan ave. The women's department is on floor 1 while mens and kids is all on floor 2. When I need hiking clothes or other gear this is the first store and brand I go to. The staff at this particular location are always super helpful and 9 out of 10 times answer any questions I have. Everything is easy to find and plenty of space to look at everything. They also provide WiFi that always works great. I highly recommend coming here for any outdoor needs.

    Tracy A.

    The staff here is friendly and helpful. This is a two-story store located on the Mag Mile in the John Hancock building that has a large selection of products. In addition to clothing, you can find ski wear, hiking gear, backpacks, and camping gear. If you are dedicated to buying a North Face product, this location has so much more to offer than going to a department store that just carries some North Face products. Also, if you aren't finding what you want, check with an associate. They can tell you if you might be able to order it.

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    4 years ago

    Lack of care or customer service. Actually had products in hand i wanted to buy. Its a shame - left them and then left the store

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    Ask the Community - The North Face Chicago

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    Wesley Shoe Corral is one of the oldest standing pieces of history in Harper's Corner in Hyde Park…read more Believe they've been around since 1964. This historic shoe store continues to keep up with industry trends and stay ahead of the curve. When it comes to shoes, Wesley Shoe Corral is the truth in the sole. A family owned business with superb customer service, expertise, location, and value. They have a wide selection of brands, years of industry knowledge, and the ability to provide a unique experience for each client. Anything you purchase from Wesley's is built to last, and perform with you throughout the years. If you are looking for good quality shoes or shoe experts this is your one stop shop.

    This is what a shoe store should be. Excellent and professional service with much respect given to…read morecustomer needs. The selection is very high quality with a range of price points and categories that make it a complete and comfortable place to purchase your footwear. From athletic, comfort, dress and casual. From Women's, Men's and children's the selection is awesome! I purchased 2 pairs from the men's section which I am thrilled with. There is no online equivalent that can match the hands on in store experience that this store provides. Also, my wife bought a beautifully made handbag and shoes with a pair of orthotics perfectly suited for her feet. This was made possible by a sophisticated computerized device that was something to behold and experience. Of course, no matter how amazing this device is it would be meaningless withoutAlbert 2 Pro the expert assistance of the person who knows how to use the information that it provides.

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    DSW Designer Shoe Warehouse - Given wrong width!

    DSW Designer Shoe Warehouse

    3.6(133 reviews)
    3.1 miLakeview
    $$

    I tried to return a pair of shoes that I purchased on 3/11/2024. When I tried to return them to…read morethe Lakeview store, (Chicago) Courtney the store manager, did not want to help me out. She and the other male employee who has black curly hair refused to help me out and dismissed me. Courtney said, "We cannot help you out. You cannot exchange the shoes. Sorry" in a VERY RUDE manner. Just to let you know that I did not have a good experience with your employees. This made me feel very uncomfortable dealing with the DSW employees at the Lakeview store. Especially when there were other customers waiting in line. I felt very embarrassed. This happened on 5:35 pm Sunday, 7/14/2024. Joseph searched on the DSW website, it says that "DSW accepts returns after 90 days with a receipt of shipping invoice for a merchandise credit. This applies regardless of the original payment method." I have been a DSW customer for some time. I love the store, the products that DSW sells. However, this experience shows a stark and severe contrast to my previous experiences. As a loyal customer of DSW, this surprised me. It really did.

    Check the shoe tags for the correct width! I tried on an 8.5 Nike running shoe and told the sales…read moreassociate I'd take it. For security purposes, they keep the right shoe in the back. I was given an 8.5 wide. I didn't use it often, but when I did, my ankle was bothering me. By the time I realized they had given me the wrong width for one of the shoes, 60 days had already passed. I called the store, and the supervisor said, "Bring it in, and we'll make it right." When I got there, someone else said there was nothing that could be done. So, I'm out $90, plus I wasted my time going there. Check the tags to make sure you're getting the correct width!!

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    The North Face Chicago - sportswear - Updated June 2026

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