If you like tasteless food, this is the place for you. They have a weekday morning special for $2.95 and I feel that I got robbed. What horrible food. I have never had stale toast, let alone it was cold. If I would have hit someone in the head with a slice of it, I probably would have killed them . No matter how much salt I put on the eggs and hash browns I still couldn't taste them. . I was unable to bite into the bacon, it was so terribly hard. I thought it was made out of lead. I wouldn't even consider bringing home left overs to the dog, I couldn't be that mean. I would also like to apologize to the employees at the Nutcracker, I am terribly sorry for walking into this joint - I didn't mean to bother you. The restaurant should be called "The Crabapple Inn". read more

We like this place. Staff is always friendly. The soup is fantastic, and the salad bar is good too. We've been there a handful of times and always loved the food. read more

Amazing family dining experience! I always feel so at home whenever I eat at the Nutcracker. From the personable waitresses to the delicious home-cooked meals- I'm always a happy customer! The prices are perfect and the salad bar is a bonus! I always look forward to friday night dinner at the Nutcracker! read more

There's not much choices at the first thing in the morning around that area. It's very close to the motel that I stayed. The purveyor used by the diner isn't the best quality, so the food isn't the greatest; things tasted a little stale. I went several times before 7am, so I can't comment about service as it's two waitresses for three customers. I recently found the Starbucks down the road, so I won't frequent this as much. read more

Went with ppl the other day. Service was fast and staff were friendly. There is a back room to sit and it can be used for parties. I had the Cobb salad which was fresh, they put the dressing on the side so you can serve it youself. You can have a breakfast meal at anytime too. I've been here for a Friday fish fry also and it's very good with a good serving size. There is also a salad bar and they keep that clean. Nice place to go. read more

This is my favorite spot for breakfast, lunch and dinner. The Nutcracker Panini is absolutely my favorite sandwich (I get it without the ham!) Salad bar is great too! read more

This place is great! Good food with very reasonable prices. You get soup and salad bar with every dinner and the servers are wonderful. I am shocked by the one stars, apparently the one guy just hates the elderly. read more

If I could give a zero I would! Went to this restaurant recently for brunch with my daughter and my parents. I found a hair in my eggs and notified the waitress. She proceeded to take the dish off of the table but didn't offer an apology or even to take the item off the bill. The owner/manager never came to the table to try and fix the problem either. When we went to pay the bill, miraculously the owner was taking the payments at the cashiers station, he then asked us if everything was alright with our visit. I explained to him that I thought he was a coward for not even coming to my table when there was a problem that he knew about, and then to ask me about my meal when I'm paying my bill?? That was just throwing salt on the wound at that point. I can surely say myself not my family and friends will ever spend money at that place ever again, there are too many other places who respect their customers that are literally a 2 minute drive from this place. 2 Thumbs down to a poorly run establishment. read more

Food was good it came on time. Saled bar was wet and the server was nice all and all it was decent and not very busy for the huge resteraunt it is. read more

THE WORST EVER!!! Terrible customer service... Extremely rude server. She never checked in on my table, and the hostess didn't bother to ask how our meal was. On top of all that the food was horrible!! I will NEVER go back again. Do yourself a favor and skip this one! read more

With welcoming and helpful waitresses, this clean and artfully decorated restaurant is a leap above the average Greek diner. Large comfy booths, as well as tables and Happy, friendly waitresses greeted me as I came in. While the menu does include diner fare, their dinners include St.Louis ribs, Yankee pot roast and Chicken French as well as steaks and seafood. My dinner choice was the Chicken French($12.99) and it was great! I had a wonderful cup of crab bisque which was full of tender crabmeat pieces in a warm, creamy base. I then was served my salad with rolls.I think it was homeade thousand island dressing..yum! Halfway through my salad my dinner arrived and just in time as I was starting to feel full..Two very large pieces of fork tender cutlets with a delightful wine lemon sauce. I chose the real mashed potatoes and had a welcome surprise of some grilled summer squash, zucchini and mushrooms! I washed it all down with water and the ever filled coffee. I could only finish half so I brought home the rest as dinner for my hubby. I think the very good service and delicious food was well worth more than the $paid. I highly recommend you take yourself, your family and your friends there and enjoy a great dining experience. read more

We've only gone here for breakfast. It wasn't bad, basic diner feel and taste. Good, friendly service.

Stopped her on new years day, waitress, cooks, and owner fighting over food not being out and things not getting done. Waiting 45 mins for food awful after waiting no apologies, no offer of money off never again figured id try one more time several customers walked out I should of read more

Sooooo good! Had a sausage egg and cheese croissant that blew my mind! Beef gyro was the perfect mix of flavors and yummy! We also got a buffalo chicken salad with crispy beautiful pieces of chicken it was huge and delicious! Very great service today with Brittany. Also recommend the unsweetened iced tea with lemon. Always happy here. read more

We tried to go here today. When we walked in, there was one woman waiting for a table ahead of us. There were many, many empty tables, and lots of servers bustling about. No hostess, but the owner was at the hostess stand. We waited. And waited. And waited. Not one of the employees greeted us (or the woman ahead of us) or even, for that matter, met our eye. The owner was completely unconcerned that a line was beginning to form. Nothing. We might as well have been invisible. We waited some more, and some more, and some more, trying in vain to catch someone's eye to see if they would acknowledge us - even a "Hi folks, someone will be right with you" would've been nice - but no one did. We noticed the owner chatting idly with other employees and checking his cell phone, and finally turned around and left, knowing that Maa's Diner was right up the street and we'd get friendly service and good food there. Sorry, Nutcracker, we wanted to give you a chance. read more

I ate here and the server was rude! The place wasnt busy. And the server acted like i was a major inconvenience. I will not return.

have been going to this restaurant for years and have always had great food and service! today went for father's day and for friends in town. we didn't have a long wait and everyone was friendly and courteous. food came out quickly for a packed house and it was hot and delicious. it was an awesome visit! read more

The staff is friendly, the food is good, and the prices are reasonable. A lot of food for the money. A nice local diner.

They ripped us off, my buddy John ordered a 2 eggs 2 bacon and 2 pancakes. He got 1,1,1, he thought he was shorted, so he asked the waitress what happened. We were leaving thought they would give a discount but she stuck it to us. read more

Probably one of the worst place I have ever eaten. The smell that overwhelms you as you walk in makes you nauseous immediately. Our waitress could not remember our order. She came back 4 times just to double check our drinks. I walked past the salad bar to go use the bathroom and that looked like it is not up to code or taken care of. Very disappointed. read more

I love this place. The breakfast is great and reasonable and the people are friendly and nice!

First of all, they are handing out paper menus that have the wrong prices on them. We ordered from my job for 6 people and the prices were wrong. They responded to the new menu question like it is normal to hand out a menu to customers then charge more at the register by saying they are not getting more until the old ones are gone. NOT NORMAL BUSINESS PRACTICE!!! Secondly, I paid for a bowl of soup (chicken rice) but got a Styrofoam cup so small that I would call it a taste not a bowl, but it was also the wrong soup (got lemon chicken). I HATE LEMON!!!!! Thirdly, I also paid for a roll and butter to go with my soup and the roll was so stale that I threw it in the garbage with the soup. Fourth, my co-worker had to take the tomatoes off her grilled cheese & tomato sandwich because they were literally rotten. Lastly, my co-worker opened her crackers to go with her crab bisque soup (good) and also stale. This is my first and last experience with The Nutcracker. read more

I read these reviews. I have never once experienced rudeness. I think the food is very reasonably priced and I love the fact you can get soup and salad. There are so many menu options so its easy to please everyone. I have had some dishes that I did not care for so I just don't order them. I have had many different things that are great! Great place to visit! read more

We are there three to four times a week and the food is always excellent. Once I did receive a bad dish and the owner overrode my saying I ordered it I will eat it. Her grad the plate and returned offering several personal suggestions. I chose one and it was excellent! Plus Billy is just a totally Great Guy. The waitresses are all very attentive and if not too busy will offer a small amount of chit chat, it really makes one feel welcome. If you happen to come in the winter months, try his Moussaka read more

me and my friends came in on one of their busy days, Friday nights..little bit of a wait but we were seated as soon as the customers had gotten up and within 5 minutes of being seated we had our drinks and our order was already taken! we had great service and regardless of it being busy the waitress always came back to check on us. food took no longer than 10 minutes. we got fish fries and tried the chicken parm panini and got the chipotle boneless wings as an appetizer. I strongly recommend this restaurant in Webster and when it comes to the menu, look it over. great apps, sandwiches, and dinner specials with good pricing too! will be back sometime this weekend! read more

Have been to this place a few times and had no complaints. Today I went there with 19 other people and will never go again. There was only one waitress to serve all of us. I don't blame her but the owner was too cheap to have at least one more body to help. Some of the food was cold before we got it and the waitress warmed it up but it was still not edible. I had liver that was dry and tasted like leather. on the menu it stated that seniors receive 10% discount we were from the east rochester senior center.We were refused the discount because the manager said that because he had to open up the back room for us and he had to bring in one more person to work we were not entitled to the discount. that is very poor management and he will never see us there again.He didnt even have the nerve to come back and apologize to us. Oh well there are much better places where we can go and enjoy ourselves.just thought that anyone planning a big gathering will go somewhere that sticks to their policies and treats them with respect. read more