My parents moved in 2 years ago. I am so very thankful they did. My family lives in Carol Stream…read moreand we are now 5 minutes away. I am there practically every day as they have declined quite a bit. My dad is 88 and my mom 84 both with health issues. My dad had a recent hospital stay and when he came back home the nurse came by every day to visit him. They are in independent living and they absolutely love it. My mother in law lived here my aunts and uncles lived her and my dads sister lives here now. It's a wonderful place to put your family. The care has been wonderful.

My parents moved to an independent living apartment at Covenant Living Windsor Park in 2018. When…read moremy dad's health declined in 2021, they moved to assisted living. Four days after my dad passed away in 2023, they helped my mom be completely moved back to an independent living apartment. MY PARENTS WERE MARRIED 70 YEARS AND NEVER HAD TO SPEND ONE DAY APART AT WINDSOR PARK. When my dad transferred to Johnson Center skilled nursing after a hospitalization, my mom could walk there from their apartment, under the same roof. Since my dad has been gone, my mom is still participating in activities with friends she has had since 2018. Socialization and continuity have been key for her well-being. She is moving through the grieving process and building a new way of life as a widow amongst her peers, many of whom have had similar life experiences. This beautiful place has been a blessing to our family.

My mom spent time at Highland Oaks prior to her passing, and I cannot say enough good things about…read morethe facility and staff. I spent many hours keeping Mom company in her room, and every single interaction I overheard between staff and residents was kind, gentle and respectful. Every staff member is helpful, regardless of whether the current need is in their job description. All laundry is done daily, and the facility is always sparkly clean. The compassion we experienced was infinitely superior to nearly every setting we've encountered in life; I felt so cared for even in our initial admission meeting. So very thankful God brought my mom to Highland Oaks.

Phenomenal care ! My loved one has been here 3 1/2 years, and as a hospice volunteer, I have seen…read moremany other alternatives . Yes, like anywhere, there are a few personalities to consider , but overall the quality of care is great. It's always good to be there as much as you can for your loved one -no one else can provide the love you can. Don't leave it to others no matter where! Grateful for everyone who works here!

you will never find a better place -ever! The staff does not have a 9-5 job here, it is a life…read morestyle they have chosen, filled with love in their hearts for each person. I have seen many, many facilities, but this place, led by Doug, is absolutely amazing. Everyone is kept involved, fed incredibly , and attended to their individual needs, with love and detail. I cannot say enough goods things about this place David Owens

The facility is bright and clean, the meals pretty tasty and I can't say enough good things about…read morethe staff at this facility. My 92-year old mother moved into one of their assisted living studios in the fall of 2014. Up until that point, she had lived on her own, so clearly, she wasn't very enthusiastic about the move. She wasn't as engaged in some of the activities as we might have liked, but it wasn't for lack of the staff's teasing encouragement (which she enjoyed). When her health deteriorated a year or so later, she moved into the more intimate memory care wing in a studio almost identical to the one she'd had, where the staff could keep her under watchful eyes. Before long, a hospice crew became part of her care team. As prickly as my mother could be, she was loved by members of the staff. Several of her caregivers wept the day she died and for me, that said it all. Difficult as it was, we had made the right decision. One other thing worth mentioning: it's not a huge community, so if it's important for your loved one to be in a place where everyone knows everyone else, this is a good choice.

I moved my father into this facility today. I've been responsible for his care for four years, and…read morewe've had a lot of hospital stays, rehab centers, assisted living, in-home care, on and on and on. If you're in the same situation, you'll relate. I checked my dad in there straight from a post-hospital rehab center today. There are chunks of concrete falling off the retainer wall; there's a train line literally across the street; the furniture is chipped, warped and damaged. BUT...we're veterans at this kind of thing now and I can tell you that I have NEVER seen such friendly, supportive staff; never seen such welcoming, happy residents; never seen such a warm, caring, compassionate environment. Knowing my dad, in two weeks the complaints will start, but I have never seen him so HAPPY anywhere in all these years. It was heart warming and beautiful. I'd rather have good staff and nice people than fancy decor.

I have finally escaped this terrible place! That should be enough to turn you off but I could write…read morean essay on the violations of my Rights and poor health care. DO NOT SEND ANYONE TO THIS PLACE! Unless you want them to come out worse than when they arrived. Possibly losing limbs due to their assistant director of nursing.

I was hospitalized in Michaelsen Health's Acute Nursing Care Center for seven weeks, following a…read morelife-threatening infection involving extensive surgery. Everyone at the Center, from my attending Physicians, Nurse Practitioners, Nurses, Nurse Assistants, Occupational Therapists, Physical Therapists, Speech Therapists, to the Social Worker, Dietician, Housekeepers, and folks in the Cafeteria, treated me with the utmost level of professionalism, compassion, and thoughtfulness. I can genuinely say that each member of my healthcare team treated me as if I were a member of their family. I can honestly say that I would not have walked out of the Center if not for them...if not for each and everyone of them.

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.