First time parking here based on positive reviews by Yelp. Used to go to parkDIA but their service was garbage recently with increased travel demands. Here's a quick summary : Pros: quick shuttle response time. We got on and off the shuttle pretty quickly without issues. If you see a line, make sure it's not parkDIA since all these shuttle companies do have to congregate near one area. -relatively cheap and comparable to parkDIA. -super nice shuttle staff -gave you free water bottle upon exit for your ride home. Cons : no option for covered parking. Will have to reconsider them in the winter. Overall, I would definitely use them for now. They do park slightly further than parkDIA but sitting in a moving vehicle beats waiting 40 min in line. read more

Standing in a line 40 deep at almost 1am. All other parking lot shuttles have no lines. This is not the place to park. Horrible service.

Love this place! So happy I found it!! We booked online for the dates and times and got there-shuttle was waiting. Parked our car and left keys in envelope since I signed up for the detail package. Super easy/convenient! Got to the airport on time and when we came back from our trip the shuttle was right there to pick us up. Got to our car and it was waxed and detailed!! I have a suburban and lots of kids so it was gross! They made it looking fresh again! For 4 days of parking and shuttle service with detail cost me $75!!! That's insanely cheap!! Honestly I wish I could just use them every now and then to wash my cars lol!! Guess I need to take more trips! LOL If you need to go to Denver airport-drive your own car. Cheaper than using a shuttle service and you have the option of a clean car upon returning:). You will thank me later:))). read more

I have been a member of The Parking Spot for 10 years. My car was there for 5 days and should have been charged $11/ day. When I checked out today I was charged $14 per day because I checked out an hour after my "check out' time. They have lost my business over 1 hour. read more

Manager came out and held up the bus so the driver could complete something. Caused a big scene with a bus full of passengers. I asked if we could please leave and manager proceeded to yell at me. Nope, won't be coming back here. read more

This place is located fairly far from DIA. Also, they only had one bus picking up customers, and the bus just went back and forth picking up customers while we watched and aired for 20 minutes. This was the first, and last time that we'll be using this business read more

Poor customer service and horrible wait times which I could give a negative score. Worst parking garage. Highly encourage any other location. read more

Super disappointed. I started using them because they were efficient and nice. Always a bus waiting when you park. This time not. Really odd. We were all confused. And on the way home, the bus lines were long. The bust took 25 minutes and the driver was snarky. The Fine bust went by 4 times while we waited. Maybe they are slipping. Seemed too good to be true. read more

Not a great place to park your car, but if you want to stop it here and leave, it's fine.

What an absolute horrible experience. If you're buying covered parking you have to understand that you're not actually booking parking with them. It's with an outside source that provides the covered parking for them. They don't tell you any of this. With my experience, seeing as I bought my parking with The Parking Spot, when I arrived at the airport I got on the The Parking Spot bus. Because well, thats who I thought I bought my parking spot from. Nope. It was the other outside company. So when we finally get to the parking lot is when the drivers decides to tell me I'm on the wrong bus. Again, even though a The Parking Spot for a spot, I ended up "on the wrong bus". And you can't contact their customer service unless you submit a "complain request" online if you have any issues. In others words they just ignore. Definitely would not recommend this place. The app says NOTHING about having to take a different bus and same for the emails. read more

One. am on Tuesday morning and with app open on west side 2 vans (52 and 61) go to the east side and neither came to the west side. Flight attendants who were also waiting took an Uber. Both vans wet to East side first at 1 am. read more

our car was greatly taken care of and the shuttle driver Phil, did an inc job. We appreciated his hard work. thank you Phil! read more

At first look, it's easy to write off the Parking Spot because it's so far away. Don't let this scare you off. The Parking Spot is wonderful, reasonable and worth the extra time you might need. There is always a bus coming or going and I've never had to wait long for pick up. The drivers are super helpful and the rates are unbeatable. I love their rewards program as well. Ive gotten 11 free nights just from using them over the past 2 years! read more

This place used to be so good, so hopefully the bad experience we had this weekend is temporary. Usually their shuttles are super fast and there is always a shuttle waiting when you arrive and when you come home, but this weekend there were no shuttles and we had to wait a very long time. This caused a huge line both coming and going and we had to wait for 2 and 3 shuttles to come before there was room for us. We were also traveling with our baby, which made this extra frustrating. read more

Just relocated here temporarily and the first time I've used them. The location is quite a distance from the terminal (15-20 minutes). Upon arriving at the pickup area there were several people waiting. The app showed there were buses near but we noticed they were just going to the West side. After waiting for 45 minutes I called and spoke to their dispatcher and explained there were over 60 people waiting (a bus holds 14-15 people). He seemed shocked, which is concerning that they don't have a clue about how many people are waiting. I let him know that his competitors had four or five shuttles, each come by while the pickup group line grew. His response sealed me not doing any future business with this company, he said his competitors are none of his concern. So seeing that the competitors do a better job, and are more timely, I'll go with one of them next time. read more

Unquestionably the best parking option at DIA. Best rates, safe secure area, friendly employees, and a reliable shuttle. Jaylon who picked me up at DIA was extremely friendly and courteous, helping a family with about 7 bags and was kind enough to offer to stop right in front of my vehicle if I pointed it out. If only all companies were run like this read more

This has been our go to place for years. The service is great, they even help you load luggage! They will direct you to a row and a shuttle literally meets you at your car. Plan on about a 20 minute ride to the DIA terminal. They help you get your luggage to the curb, you tip if you like and then meet them in the same spot upon your return. Pro tip - Use the app to make a reservation and pay when you book to save even more, If you have a AAA membership, it will save you dollars. read more

A follow up to my previous review and shout out to manager Anthony Knapp. After arriving in Houston in August, I had emergency surgery that left me unable to fly. A 4 day stay at Parking Spot ended up being almost 3 months. Anthony answered my worried phone calls and was very supportive and reassuring. He met with me on return to Denver and helped work out a long term parking discount! Service, BTW remains great and I endorse my previous 5* review. read more

Never have had an issue with my car here. The communication from where to park and the responsiveness of the shuttle is immaculate. Very stream line. Then picking up is also east. Everyone has been friendly. This past Christmas I had a reservation booked for 4 days but ended up only using 9 hours of it since all the flights were canceled. They refunded me the reservation in a timely manner. Outstanding customer service. Thank you! Already have my next reservation scheduled. read more

This business is really run well. My 18-year-old son was able to park his car for four days and managed to get on the van to the airport, with ease. The app really is simple to use. We had to call the business for a lost item and the people that work there were extremely kind and helped out 100%. I couldn't recommend this business more. read more

The Parking Spot recently took over Park N' Fly in Minneapolis (MSP) and has not been a positive experience. Significant increase in rates, Booked covered parking and they've had me park in uncovered. Last three times when returning after 8PM, have had to wait 20-40 minutes for a shuttle. I like the fact you can track the shuttle on the app, but they need to have more than two shuttles available. No longer offer valet parking. I've been using Park N Fly for over 20 years and you can tell the employees are not excited for the changes as well. read more

My family had red eye flights, so we were nervous about using off site airport parking because we wanted to be sure a shuttle was available in the middle of the night to drive us from the lot to the airport. There was a shuttle waiting for us when we parked our car at The Parking Spot off site lot at 330 am. The shuttle was warm and took us right where we needed to go. On the way back, we had 2 delayed flights and we were easily able to change our shuttle pick up time on The Parking Spot app. We arrived at the airport at 215 am and a shuttle picked us up right outside quickly and easily. The driver even carried our suitcases in and out of the shuttle for us. Highly recommend The Parking Spot!! Will use again. Also, very reasonable rate per day. read more

We tried the Parking Spot out a few years ago after a series of terrible experiences with the Pikes Peak and Mt Elbert lots. It feels odd to review a parking lot, but this place has it together so consistently that I feel compelled to write a review. I make reservations in advance and scan the QR code on my phone to get in. There are always smiling staff at every point to get you parked and loaded into a shuttle with very little wait time. There are often online coupon codes available. I saved 20% on this trip with a quick google and paid just under $9 per day. Full price is still worth it. Traveling is so stressful, but it is great to know whether coming or going, the parking and shuttle experience will be pleasant and prompt. read more

Love the parking spot. Just flew in and out of Austin. Used parking Spot East. They are so efficient. easy check in, nice, safe covered parking and smooth ride to the airport. upon Arrival to the airport, simply texted and was picked up quickly. The driver this time was JOE ANGEL and he was such a nice man. Gathered up our luggage and loaded in the van. Very friendly during our ride. located our car quickly and unloaded our heavy suitcases and put in our car. Literally driving out of the lot within 30 minutes of landing. Kudos to the Parking Spot and extra kudos to driver Joe Angel! read more

Always an easy in and out with The Parking Spot. I have parked my car here many times for the past 2 years and I was very satisfied each time. One of the drivers, Darrick, was very welcoming, professional, and friendly. Not that other drivers were not like that, they were all very professional and welcoming. Shuttle service was quick to and from the airport. I trust them with my car while I'm away. read more

Loved how simple and easy everything was. Pay online, immediately get a barcode emailed to you and you're done. Place was easy to find, had zero issues getting in or having a shuttle pick me up. I will say the only thing is that there were no directions on finding where the shuttle will pick you up once you come back. Since Ive used other services before I knew where to go, but if youve never used a shuttle before, just follow the signs in the airport that say "rental car shuttles". Once youre out, find the yellow bus with spots and youre good! read more

I got in to pick up my car at 2:30 AM. FIRST, I couldn't find my car, despite the fact they give you a card with your parking spot identified. Then, I realized I had left my keys behind in the rental at the Richmond, Virginia airport. Anthony (the general manager) had Big drive me up and down the rows of cars until we found it - exactly where it was supposed to be. While we were searching, Anthony checked the records to determine which spot the car was in, and THEN called a locksmith to provide a lockout service for me. The men at The Parking Spot went way above and beyond what I'd expect from anyone at 2:30 in the morning. Incredible customer service. Thank you SO much for rescuing a tired, old lady! You'll have my business for as long as I live in Denver. read more

I take the Parking Spot all the time but lately they have been taking an unacceptable amount of time to pick me up. Took over 17 minutes for a shuttle to one get me at the Parking Spot to take me to the airport and when i was at the airport it took 30 minutes for them to come pick me up. Not cool! read more

The parking spot is one of the furthest located lots from DIA. That said the staff is friendly, the service is good, and the price is very reasonable. Their shuttles are nice and I love they are all equipped with seatbelts. Bonus is they offer you bottled water upon leaving. Only complaint is that in Thanksgiving this year their pickup system was a little confusing resulting in is waiting 30 minutes for a shuttle in the cold while they picked up a group of people that had been waiting in the wrong place. They could dial in their pickup process to be better read more

I was hoping to not have to update this review so soon but here we are. After terrible customer service on Saturday morning, we came back 2 days later to the catalytic converter cut off our vehicle. They refunded our parking which, great a guess. Pennies in the bucket compared to the repair bill we have coming our way. They aren't liable according to their manager. Even though they knew it was a suspicious vehicle and it "hid out" in the row next to where we were parked. read more

I definitely recommend The Parking Spot. When I returned to my car, I did not have my keys. Everyone was so helpful getting me up to the office where I could sit down find a locksmith. They allowed me to leave my bags in the office assuring me, it would be safe while I went with the locksmith. I could not ride with the locksmith so again they shuttled me back to the car. Everyone was amazing so kind and helpful and then when I went to leave I had snow all over my car and the manager come out and got the brush out of their car and cleaned my car off for me without me ever getting out of the car. The drivers are awesome. The manager is awesome great place to park your car while you're away. read more

Gotta love the Parking Spot. They're always consistent, running several shuttles and I can count on parking and having someone meet me fairly quickly for pick up. Pricing isn't bad and the ride is usually comfortable and quiet. I love that you can accumulate points and use them for your next trip or for your partner / family's next trip. read more

Being picked up and returned to our car was nice, however it is the great customer service which is prompting my review. Our bus driver was friendly but she went above and beyond when I left my carryon bag on the bus. I didn't realize I left it until I got home. I called immediately and it had already been turned in and was kept safe until I could get back to pick it up. Thank You!! read more

We waited over 30 minutes for a shuttle, and it never came. We asked the attendant multiple times and were told the shuttle was 5 min out, yet they never picked us up. We saw a couple, jumped and waved to get their attention but the wouldn't stop. We finally had to leave and park at the airport. I will never use them again. 0 stars. read more

Easy in and out! Easy online reservation process and touchless exit. The combination of service and rates are the best I've found for DIA.

Normally this place is good, but on Saturday I waited 40 minutes to get a shuttle to be taken to the airport and ultimately missed my flight. Everyone has to make a reservation, so how could they not have forecasted the customers needs. Twice staff drove by and told us to stay by our vehicle and not to chase the shuttle. We stayed put but others did not and we ended up getting passed multiple times. 1 hour later I got to the airport and missed my flight. Seems like poor management to think we make a reservation only to miss a flight. I did my due diligence in getting to the airport early, but the gamble was using the parking spot and trusting them to get me to DIA on time. Atrocious service and mismanagement of resources. read more

I dig the Parking Spot and will be the first to admit that part of the reason why is because of my inner New Jersey housewife i.e. I really like animal print. I was kind of over parking at DIA then taking the tram over and being herded back to my parking destination after a trip. So I started looking into better options offsite with reasonable pricing and Parking Spot it was! I've parked here twice and it's been a good experience. There's always a shuttle waiting for you and the driver tells you where to park, gets your bag and gives you a card with your parking spot #. The ride to DIA is about 15 mins away and they usually drop you off on the west side of DIA. Returning back has never been a problem, there's always been a shuttle waiting with ample seats and when you get back to the Parking Spot, they drop you right off at your car so you don't have to go hunting through the parking lot looking for your spot. It runs about $7/$8 a day and has been a better experience than parking at Piles Peak. read more

A little pricery than some of the other off airport parking, but they ran very punctual. I especially appreciate their drop off to the airport standard. I drove up, scanned my reservation, was promptly greeted and informed of what row to look for parking and someone would be there. I found the row and was immediately being flagged down by the driver of that shuttle and shown where to park. He asked if I needed assistance with my luggage, which I didn't need. I walked on to the shuttle where there were only two other passengers inside and then the driver came in and drove us to the airport. We didn't wait for additional passengers, I saw more shuttles at other parts of the lot probably waiting for the next few passengers. I greatly appreciated this fact that we were not waiting around til the shuttle was full. Made it to the airport in around another 10 min and was at security in no time. All in all a great experience. They do however usually have a full shuttle On the way back from the airport to the lot and then it will depend on your parking spot for how quickly you get off the shuttle, but for me I'd rather have the promptness getting to the airport and not miss my flight vs once my trip is done and getting back to my car. read more

Please see my review submitted earlier. As expected, The Parking Spot denied my claim for reimbursement for my stolen catalytic converters. They had the nerve to suggest that I brought the car into the lot without catalytic converters so that I could file a claim. Imagine that I would make a reservation, park my car, fly to Scotland for 2 weeks, and return just so I could file a claim on their insurance. DO not use this parking facility. Per the Better Business Bureau, they suffer significant vandalism and rely on a flimsy unilateral terms and conditions that is virtually invisible until you suffer a loss. If you park here, do so at your own risk. read more

I was so impressed by the service - we were reticent to try a private lot so far from DIA but, hey, I'm cheap. Made our reservation online, got there on time very early (6 am) and their were buses all over looking to pick people up. Literally two buses followed us to park our car. Great young man got us on board and helped with luggage and got us quickly to our gate area. I tipped him $5 or so, didn't see anyone else give the guy a dime - bus was full. C'mon man. Same with the pickup, we were at our car very soon after getting on board. It's a well organized, inexpensive high quality parking service. read more