Our first time here, and we were pleasantly surprised. The restaurant doesn't look like much from the outside, but as they say looks can be deceiving. The interior spoke of old world dining. A quaint and charming decor that told a story of old Italy. The service was quick and friendly. Our waitress was efficient and personable. You could tell she enjoyed her job. We indulged in a house Merlot that had a fantastic flavor. We tried the appetizer sampler platter that was just the right size for the two of us. Our entree's were prepared with great care and tasted of wonderfully fresh ingredients. The portion size was just right for us. We did not partake in any desserts, but the list looked just yummy. Just a great location in Old Town Avondale. We are looking forward to our return to try something new. read more

Service changed this year, woman with child on her hip basically doesn't get orders right, forgets a lot, and doesn't regularly check the tables. I understand if it would be advertised. This is my 7th and last time coming here. I loved it last year. The food is fine don't get me wrong. But when it's wrong or the lady doesn't know how to explain the menu item it's frustrating. It's a nice vibe for a 2-4 person dinner, if you don't care about the space. I couldn't even finish my dinner the way it took so long and with the crammed room you could hear her at another table "I'm so sorry I forgot" "oh let me get that for you". Overall not a good experience besides the wine. read more

Tucked away in old town Avondale this unassuming spot is a must try. You walk in the front greeted by what appears a small spot. To the left a few booths and to the right the kitchen. The smells of Italian cooking fill the air. Yet you walk through to a big seating area in the back. Nice decore with all tables formally set up and Italian instrumental music in the background. Lina took care of us and still managed even though this place got busy real quick. We had some delicious zucchini appetizer along with the complimentary toasted bread. The penne arriabatta was delicious and my date raved about the creamy Tuscan chicken. I look forward to trying again. If you partake in wine I noticed a big selection. I really enjoyed the experience and the super clean, nice smelling bathrooms made me smile. read more

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The food is always great. The staff is very friendly and treats you like family. Worth the trip to Avondale.

We came here with the whole family tonight to celebrate my father's birthday. 5 of us total (including my 6 & 4 year old son and daughter). My husband and I had been once before for our anniversary and the food was incredible. Tonight really showed how much heart and love goes into this restaurant when a little boy peaked out from behind the wall & asked if my kids wanted to play with him as we waited to be seated. After making sure it was okay with who I'm assuming is the owner & family of the little boy, my kids went to the table he was at to color and play with him. Everyone was so kind and gracious with my kids, and the little boy Sebastian was the highlight of our night. He was such a sweet kid & the best little host. My kids had a great time with him as we waited for our food. I got the carbonara, my dad got the chicken pesto & my husband got a 3 meat penne. The kids got chicken tender and fries. Each dish was delicious and tasted authentic. The bruschetta dip was amazing. My husband doesn't normally like bruschetta, but how the flavors were balanced had him eating most of it. The bread was perfect, crisp outside with a softer inside. My carbonara was creamy and flavorful. Most carbonara upsets my stomach because of dairy (but I still order it anyway because it's my favorite), but how they made it here left me feeling satisfied without an upset stomach which is a huge win in my book! It warmed my heart to feel like my kids were welcomed in a restaurant with open arms when many restaurants view kids in general as a burden. We will definitely be back! Personally, we've never been to a restaurant that provided this quality of service and hospitality in addition to the best Italian food we've had at a more than reasonable cost! 10/10 recommend this to anyone! read more

Para comenzar el local es muy familiar y confortable, Muy buen servicio y la comida deliciosa, todo en su punto se recomienda ampliamente. read more

The Pasta Factory - Grilled Salmon Pesto y Farfalle Shrimp - Italian Near Me - Avondale, Arizona

This is my 3rd time here and I always love the experience. The food is served quickly and warm. Our hostess was the sweetest and very attentive! read more

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Not what I was expecting. Food was ok after we Got through all the dirty water glasses. Odd laid out menu and big menu. Food was decent but space needs sprucing up. Probably will not return with all the other great Italian places to try. read more

A quaint and cozy little gem with soft lighting, linen tablecloths, and some of the best Italian food in the West Valley. You can't go wrong with any of the pasta dishes, but some classic standouts are the chicken Parmesan, and the chicken spaghetti carbonara. Yes, there are other delicious dishes here but these are particularly and singularly good. Fresh ingredients, a lovely marinara, perfectly-cooked pasta, and wonderful service. What's not to love? PS- bonus points for the complimentary little bruschetta plate that comes with your meal. It's fresh and cool and sharp and a perfect foil to the pasta dishes. The vibe here is also great for a date or romantic evening, or even for a business dinner. Great little place all around. In the sea of pedantic chain restaurants, Pasta Factory is a real standout. read more

Friendly staff and GREAT food!! Service was fast and pleasant. I had a great time here with my Honey

Second time I order from here using Uber Eats and I'm not disappointed! This time I tried the Farfalle Al limón with chicken and a lasagna. Each came with a side salad that had a delicious dressing and some baguette slices. Both entres were delicious especially the lasagna , the portions are large and the price is decent ! Can't wait to try something else here ! I'm read more

A nice local spot with good food. I think the most simple things are often looked over. The Pasta Factory is an Italian restaurant on the Old Town Avondale strip and I am happy to say I'll be going back again. The food was very good. They started us off with a nice bruschetta which was so fresh and delicious. We ordered the trio which had chicken parm, lasagna and spaghetti. The chicken Parmesan was my personal favorite. My wife ordered the chicken carbonara and we wanted it very much. Finished the meal off with a five layer cake that my daughter loved. Note, they made my daughter's order specifically to what she requested and there were no issues, confusion, or difficulty. They were happy to do it and that alone was awesome. read more

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Been wanting to try this place out since a few weeks now and finally made time to visit with my boyfriend and son. Parking in area was pretty limited, it was around 7pm on a Friday. Was greeted upon arrival. Gave off a cute little Italian vibe, like as if I just walked into a cafe in Italy! Food was mediocre. We ordered the trio and steak Alfredo pasta. Trio dish was good, but tasted like a possibility of it being microwaved. The steak Alfredo was ok, meat didn't render my taste buds although the pasta was a nice translucent yellow creamy color. still a pleasant experience with the servers and everyone else who works here read more

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Steak Alfredo: 2/5 The cook on the steak was supposed to be medium rare it was more on the rare side and the fat wasn't even rendered Trio: 3/5 lacked flavor and tasted frozen but tasted better than the steak dish Service: 4/5 they were nice had no complaint and food came moderately quick Ambiance: 5/5 was the best thing out of the experience overall i enjoyed it but im sure they can do better read more

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Over priced for frozen food I don't think any thing here is home made. All frozen food from Walmart The service was good read more

Delicious food, drinks and romantic ambiance in the back room. Our server was attentive and friendly. For alcohol I had a delicious Red Sangria (variety of apple, orange and blueberries). As an appetizer we got calamari, the fried batter was seasoned with herbs, the calamari was thick and crispy. My dish was spaghetti with meatballs. The meatballs melt as you bite them. Our toddler had Alfredo with chicken, small portion sufficient for 5 years or less. read more

The Pasta Factory - Tables set up with glass wines, appetizer plates, white table covers and folded decorative napkins - Italian Near Me - Avondale, Arizona

Very disappointed with quality of food. Meatballs were hard and chicken was dry and tasteless.

A little disappointed after reading all the reviews about this place. The food was ok, but small portions. If you're paying over $20 for a meal and you see pictures in the reviews with the meals (chicken Marsala and chicken piccata) having 2 pieces of chicken and you get yours and it's one piece of chicken and a small serving of mashed potatoes in one and a small serving of broccoli in the other it's a little frustrating. The tiramisu was the highlight of the meal. The salads were mediocre, the lettuce a little old. read more

The Pasta Factory - The Trio, Chicken Picatta, chicken Marsala, kids fettuccini's, bread without the tomato bruschetta, House Salad - Italian Near Me - Avondale, Arizona

Small family sleeping giant restaurant. Food is incredible. Nice, quiet setting with great acoustics that allow table discussions

Located South of I-10 out West of State Farm stadium but near alot of the baseball fields. Some street parking but no lot for the restaurant. A little on the smaller side but good customer service. Decent size meals but slightly above average prices for Italian. You can see the prices on the menu. All the food tasted very good and adequate amounts. Pretty standard and good variety of options for a nice Italian restaurant. read more

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I didn't think it was possible, but the quality of the food has deteriorated to the point where I would consider this to be fraud. The flavor, textures, and preparation of our meals was horrifyingly bad. It's obvious that everything they make is either frozen or straight out of a can, but the insane prices fool you into think this is Michelin star food. All of the positive reviews are written by people who either work there or know people who work there. I highly recommend avoiding this restaurant and going somewhere else for Italian food. read more

Food was horrible .. no favor ... salad was placed under hot food during delivery soo it was welted when it arrived... too expensive as well ... do not recommend this place read more

Service was very attractive and food was very good. Give it a try I'm sure you won't be disappointed

By far the worst Italian food I've ever tasted. It's so bland and tasteless. It literally has no flavor. And whatever batter is on the fries appetizers is equivalent to chewing on chalky powder. Coming from an Italian/Sicilian, I'm really disappointed. read more

Pretty great food, enjoyed everything we tried, which was two different appetizers and two different entrees!

The restaurant is unassuming, and seemingly small, and when we arrived neither my husband nor I were particularly hungry. We ordered chicken piccata with a side of broccoli and the chicken vodka, and we were totally blown away! We were served a yummy plate of toasted bread and bruschetta in a balsamic and our food arrived steaming hot. Everything we ate was cooked perfectly and flavorful. No bland, gloopy pasta here. Such a nice surprise! I'd happily return here any time we're in the area. read more

Nine staff, food taste great, desart awesome. Vibe nice decor, filled up fast. Will be back.

The food was so good , Lina was so nice and kind, she even put my food in a to go box. 10/10 food, service was very fast and nice. Everyone had a warm smile and welcoming. I recommend this place very friendly very nice and affordable and authentic food. read more

I made a reservation on Tuesday 02/11 via their online reservation tab for Valentine's Day. Request received, email comes in, says "Reservation Pending" - says we will confirm your request shortly. Valentine's Day comes, nothing received - no call, no email, so I call the restaurant and the woman without even asking my name, time, etc...says, if you didn't get a response, your reservation didn't take, I'm sorry. So, I have my wife call, give specifics and the woman says, "I don't even see the reservation come thru" - meanwhile, I have screen prints, emails, saying it went thru. So, no reservation...We were left STUCK on Valentine's Day. Luckily, La Bona Pasta took us same day! In addition, my nephew had a confirmed reservation at Pasta Factory and they called him the "same day" (Valentine's Day) to cancel his reservation for that evening. According to the restaurant, they've been booked since the end of January? OK, well, if that's the case, then why continue to take reservations via your website? Or why not send a denial email if you're already booked. I WILL NEVER STEP FOOT IN THIS RESTAURANT AGAIN. No effort to even try to accommodate. TBH, the food isn't even that good and the atmosphere is lacking. They could learn a thing or 2 about customer service and DEFINITELY plenty to be learned when it comes to their reservation process. STAY AWAY! read more

one of the best seafood pasta i had so far i highly recommend coming here 10/10. customer service was great as well. read more

The Pasta Factory - seafood pasta - Italian Near Me - Avondale, Arizona

Amazing food and amazing service! We will be going back! The restaurant is nice and clean! I recommend it!! read more

food was really good.. would definitely go back and taste other things on the menu. Service was good

We loved this place! The ambiance was small and quaint and romantic! The food was SOOO good! We loved our wine and pasta. The service was also kind and great! Highly recommend and will be back. Worth the wait!! Also the bruschetta they give you to start is amazing! read more

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If you missed the wine dinner tonight. Too bad it was delicious. One course after the other was more spectacular. Keep your eyes out for the next one they do a great job. Here's the menu our mestuffed pepper italiano with sausage peperonata, pairing with Pinot noir wine, 2nd potato sausage creamy soup, Sauvignon blanc , 3rd gnocchi allá gorgonzola, with clams and shrimp, Riesling wine and veal scallopini al lemone with green beans and peppers wine Chardonnay, dessert baked ciciliano pears sweet red wine, don't miss it. Bon appetit, read more

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Went to the Pasta Factory for our anniversary. The food was great. The service was excellent. Would highly recommend. read more

The Pasta Factory - Butternut squash ravioli - Italian Near Me - Avondale, Arizona

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We wanted to try some place new as we had family visiting from out of town. I saw the reviews and had high hopes. We were seated quickly and were waiting for the rest of our party but the waitress wouldn't bring out the "complimentary bruschetta" until the rest of our party showed up. The food was good but very overpriced for the portion sizes. In the end it was just ehhhh read more

Very good food! The shrimp appetizer was amazing! I will definitely go back just for that! The beef wasn't quiet as good as the shrimp but it was still good :) friendly staff but the food did take a little longer than expected since we were one of 3 tables. read more

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We've had this restaurant on our places to try for a while but sad to say it didn't live up to the 4.5 stars on google. To start we were given complimentary bruschetta which was nice however the bread needed to be toasted in both sides and when the waitress brought it to us she mispronounced it which is something I will make a deal about it when at an Italian restaurant as you should be the expert working there. We ordered the sampler which was delicious for fried food, but pretty certain it was frozen and not homemade. If homemade, we'll done! My hubby got the chicken pesto which was over cooked and not Al dente, the sauce was lacking seasoning and gave off a nickel aftertaste. I got the 3 three tortellini with the Alfredo. The sauce was a good consistency but lacked seasoning. My pasta was a majority over cooked as well. For dessert we got the limoncello cake which was dry and tasted store bought. Additionally the tap water served was gross and the barefoot moscato is nothing to rave about. Everyone working there was pretty attentive but didn't check in on us per normal timeframe (we were the only people there when given our food). Side note-the repeat of Dominic the Italian Christmas donkey made it entertaining but maybe no skipping cd playing. Overall wasn't the best but my hubby and I love playing food critic and this sadly won't be making the list to return to with friends or family. read more

This was our first visit and we will definitely return. The staff was very accommodating, as I use a walker. The food and service were excellent. I had the Seafood Risotto. It was cooked perfectly and delicious. My husband had the Frutti di Mare and the seafood and sauce were amazing. We also had the steamed clams which were very enjoyable. The complimentary bruschetta was so tasty and appreciated. Our compliments to Chef John and our server Lina! read more

My fiancé and I visited tonight since we are staying in this part of town for the night. Let me tell you, I am obsessed! The lobster ravioli was amazing and my fiancé loved his dish as well. Everyone was so nice & the food came out very quickly. I highly recommend The Pasta Factory! So bummed theres not one in the other side of town, we'd visit often! read more

The Pasta Factory - The Trio - Italian Near Me - Avondale, Arizona

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