Wonderful with my miniature toy poodle who has very special needs due to seizures! Always happy…read moreatmosphere & people are so nice pets being groomed never upset nor unhappy very calm place for my Zoey !

Everything. They care about your pet. And do good work at reasonable prices. The staff are pleasant…read moreto you and your pets.

Not only do we shop here to support local but also use their grooming service which is amazing…read more They have a huge selection of natural snacks and fresh foods. They also offer daycare !

Love this place! I have been bringing my dog here for years to get groomed and they never…read moredisappoint. The staff are always super friendly and the groomers are all excellent. I've tried several of them and they all listen to how I'd like my dog groomed and do the job to perfection. The store itself is huge and offers so many goodies and necessities. I strongly recommend stopping by for all your pet's needs.

I have been going to Shirwill for almost 40 years. First with my poodle and now with my cocker…read morespaniel. Jenny and staff are probably the best groomers in New York State!!! Not only have I had almost 40 years of successful grooming but my dogs loved going there. Jenny is a real expert in dog grooming which is something I can't say for most groomers, and I have been to many before I found Shirwill Trim Shop. Thank you Shirwill for years of TLC and expertise in handling my beloved dogs :) *****

Everything! Jenny and the staff are absolutely amazing. We've been bringing our dogs to them for…read moreYEARS! Your pets are in an exceptionally caring and loving hands!

A little backstory.. Just moved to New York at the end of…read moreMarch and had to groom my dogs myself because of COVID. Also, my older dog Chewie was hospitalized for nearly a week with gallstones and pancreatitis shortly after the move and almost died. After getting him home we realized he was slightly traumatized from the event (he had never ever nipped/bit at us or anyone before - but now does when he's stressed/scared. ) I was so excited with NY re-opening to get my dogs in to see a real groomer finally. The ladies here were very friendly and sweet with my two dogs and my pups came out looking great! 100x better than what I did. Plus teeth brushing and nail buffing. I feel like they really listened to what I wanted and took good care with my dogs. They did mention Chewie's nipping/biting (which I completely forgot to tell them about) and that they wrote notes for next time. I was worried they would tell me not to bring him back, but they didn't. Also. Chewie didn't seem traumatized when I picked him up and he was happy and wagging his tail. I realized after getting him home that this was his first time around strangers since he got sick and I was glad it was with these two sweet ladies. I would highly recommend this place. Thank you so much ladies!! With the hot weather my pups will definitely be cooler and can better enjoy their summer.

Only bring your dog here if you want to be told your dog's breed isn't what it is…read more From the start, I was not greeted by a hello, I was just told that my coonhound isn't a coonhound and that coonhounds are "black" and "short haired." The lady also told me that she quoted me a price for a coonhound and again reiterated that my boy isn't a coonhound. In my defense, I just came from the vet who acknowledged his breed an hour prior in addition to the fact that he came from an animal shelter that also said he is a coonhound. On top of such, the worker informed the customer prior to us to keep their dog away from mine - demonstrating a bias against large dogs. Please keep in mind my dog was well controlled during this interaction and made no violent behaviors. Needless to say I was definitely taken aback by the poor customer service and just overall experience. Clearly someone hasn't seen a Treeing Walker coonhound before.

I've been using their services for both grooming and boarding for years and am pleased every time…read more Very reasonably priced and I've never had a complaint. The guys working there are very friendly and accommodating....

We have used Luv My Dawg for grooming and boarding services for over eight years. In fact, we…read morepurchased one of our dogs from them 8 years ago. In May, my wife made a reservation to board our two dogs for a week in August. Earlier today, my wife called to confirm and was told they did not have the reservation. The gentleman my wife spoke with then proceeded to say how we had made several complaints over the past few years. I'm not sure how that was relevant to the inquiry. He said he would call back to see if he could still board the dogs but has not done so. Needless to say, it obvious they are not concerned about keeping us as clients so we will look elsewhere. I know the ownership of this establishment has changed over the years. Unfortunately, not for the better.

Amazing place and wonderful staff:). Very fun atmosphere for both little once and their mamas…read more Highly recommend!

Worse haircut ever it was all uneven and the old bitch said her puppy hair looked like that thete…read moreis nothing she can do my baby is 3 yo her feet were not clean and her paw is hurting her and looks lit it was cut or burned don't fo there unless you want the worse hair cut ever I am so upset and embarrassed to take her out and she's a service dog I gave her one star cause I did not pay for this mess if anyone can recommend somewhere I can take her to fix this please contact me update I took my little baby to the vet after coming home cause she was so out of it and my vet said they gave her a sedative her nails were never cut her hair is all uneven this place should be closed down mind you my pup is a 2.5 pound micro poodle they could have killed her !!!!!!!!!

I am writing this with an extremely heavy heart and with complete honesty. We brought our dog,…read morePenny, to Planet Pooch twice after her initial trial, and on her second full day of daycare (12/29/25), she was aggressively attacked. Penny is what we jokingly refer to as a "spectator dog." She does not actively play; she prefers to roam, observe, and cuddle with the staff. With that said, her being attacked (photos attached) came as a huge surprise to us. We understand that dogs will be dogs and that they explore and play using their mouths. We are also fully aware that in a daycare environment, minor scratches can happen during play. What we are most upset about is that Planet Pooch either did not see our dog get attacked, which is inexcusable since staff should be supervising the dogs at all times to prevent situations like this, or they did see her get bitten and chose not to take appropriate action. We frequently checked in on Penny while she was at daycare and were repeatedly told that she was fine and that there was nothing to worry about. However, after picking her up at the end of the day and petting her at home, we discovered a large, bloody gash on her neck. The bite was deep enough that the veterinarian stated a separate incision had to be made to open the tissue pocket created by the bite in order to prevent infection and possible abscesses. We are thankful we found the injury when we did, because we cannot fathom the pain and serious consequences this could have led to if left untreated. While Planet Pooch did agree to cover our dog's initial medical expenses (there are additional follow-up visits we will need and pay for), this does not excuse their lack of supervision or their failure to communicate with us so that we could have taken Penny to the emergency vet immediately instead of finding out hours later. We were told that new procedures would be put in place to prevent this from happening again. I sincerely hope that any dog parent who continues to bring their dog to Planet Pooch holds them accountable to ensure these promises are fulfilled, because we will never be bringing our dog back. I cannot recommend this facility to any dog owner. If you do choose to move forward, I strongly suggest being vigilant and thoroughly checking your pet before and after drop-off. I hope Planet Pooch is proactive and treats this as a serious learning experience for the staff and owner. Unfortunately, this came at my dog's expense. I truly hope Penny recovers without any lasting aggression, fear, or trauma caused by this carelessness.

Planet porch has been cutting my dogs for many years Veronica is amazing with my rescue dog she…read morealways does a fantastic job my dog loves her thank you planet pooch for great years of service for my animals I definitely recommend them to anyone who needs a groomer my dog is very happy and we are too 5 stars definitely

This is a great grooming location!…read more We were in search of a new groomer for our pup and stumbled upon Caning Cottage. Liz (the owner) was so gracious and kind and did a phenomenal job with our pup. Prices are fair (cash only FYI) and the space is open so you can see what's going on in the back. Cannot wait to bring my pup back for another bath and haircut!

Liz is an excellent groomer. My two Lhasa Apsos looked…read moregorgeous! You'll be very happy.