The good: location is close to the state beach and bike strand. Hot breakfast is available with an attendant refilling items. Our room was clean and had an unexpected fireplace. The hotel has ample parking. The bad: The room is also near the fwy so it's a little loud, but was expected. Housekeeping is available only upon request, this was news to us. We emptied our own trash and had to fetch our towels and toilet paper each day. Towels were not easy to find as housekeeping and the front desk didn't have them available. Our key card had to be reset each day of our stay as they weren't working on our returns In the afternoon. The front desk doesn't answer phone calls. On our 3rd night we had a power outage - it wasn't too long- came back on and then out again after 15 minutes. Not good if anyone in your party is dependent on a cpap! The ugly: carpet hasn't been cleaned in many years- got a pair slippers at CVS which were helpful. Water was pooled immediately outside our door. Have you been to the Winchester house? This is the hotel version, walkways come to dead ends. The entire property is in need of some landscaping. Some sections of this place are really cute - but hard to admire when so much more needs help. The entire property seems to be stuck in time and renovation, which is sad because I honestly wanted to love this place but just don't think we will be able to stay here again. read more

Beware and choose somewhere else!! We planned to stay here for 4th of July weekend but couldn't. The room we got was very old and dated with a broken sink handle, hot & cold knobs being opposite, and there were broken tiles in the restroom, plus damaged flooring in the room. The chain lock on the door was broken and as guests were returning to their rooms at night, it sounded like they were trying to open our door so I didn't feel safe and didnt sleep. The blinds didn't close completely and the curtains did not keep light out. Room smells musty & unclean, and the towels are so old and thin. The patio screen door came off tracks when we opened it. Lastly, the AC unit was loud when it turned on. When I brought this to the front desk, they told me only the queen rooms were renovated to match pictures online, not the King rooms. I asked to speak with the general manager and when I explained everything to her, she said she could only refund the night we didn't stay because we stayed the first night when we could have left. No customer service or acknowledgement that it was a terrible and unsafe room. The pictures online don't match reality. The only positive is the proximity to the beach which we couldn't even enjoy. I recommend looking elsehwere! read more

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The negative reviews aside. I didn't want to come here but it's non refundable. I didn't like how the front door looked. But once you walk in you get surprised. It's so spacious and neat. I had a great experience even at the front desk. I like how the parking isn't far at all. Room I got was right next to the swimming pool with a sliding door and walls for privacy. Next time I'm staying on the second floor so we can we can get a view of the ocean. read more

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We were incredibly disappointed with our stay at the Pierpont. We used to love staying here, but it had been more than a decade since our last visit. Unfortunately, the hotel has deteriorated significantly and no longer reflects the beautiful property we remembered. We booked an ocean-view suite, but even that couldn't make up for the condition of the hotel. The windows don't open, which may be intentional because the freeway noise is so loud that you can't even hear the waves. If you're looking for a peaceful beachfront experience, this isn't it. The biggest disappointment was the cleanliness. Several surfaces that would have taken only a moment to wipe down had clearly been overlooked. One of our towels was dirty, and when I moved my pillow in the morning, I found two small white packets underneath it that had obviously been left behind by a previous guest. That was unacceptable. The common areas also left a poor impression. The check-in desk is located in what appears to be a converted guest room, while the original registration area is visible but filled with clutter. As we walked in, the laundry area was open and in full view, and the hallways looked dirty and poorly maintained. Overall, the property felt neglected rather than recently renovated. We were so put off by the condition of the hotel that we didn't even bother trying the breakfast. It's disappointing because this hotel has so much potential and we have wonderful memories of staying here years ago. Sadly, based on our experience, we won't be returning. There are better places to stay for the price. This version is firm without sounding exaggerated, which tends to make reviews more persuasive and trustworthy. read more

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Was good location room had a barely a chair that barely had a surface if paint itty bitty trash cans when asked for proper location to dispose of trash because dumster was locked and no large trash bags to do it myself and charged a 200 feet because of a strong alcohol smell that came from very few containers that were open. read more

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This place once hosted Elvis Presley, George Bush, Bing Crosby, Bob Hope, and others. Today at Pierpont Inn the restaurant is under construction, the landscaper appears to be on permanent vacation, and this is what they serve you at continental breakfast (see photos). The rotten bananas and apples were in the same exact spot in the tray as they were the day before. As were the potatoes. Seems they serve yesterday's food again. That being said, at least the room was clean and comfortable. read more

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While the room is clean the hotel I've seen better days have to say I was really disappointed when I drove up and found out the restaurant closed. I had to pay $25 for an early check-in. There is almost nobody here when I got here not until about three hours later when people started showing up at the regular check-in time. They don't service the room. It's kind of like a motel six with a little bit cleaner, Carpet. The parking is pretty packed at night. You may want to Uber somewhere if you're going to go into town. The pool area was pretty quiet. I will say, but definitely felt like the hotel had been through the ringer and has not come out of the washing machine I haven't really spent a whole lot of time in Ventura since cannabis has been legalized, and it's unfortunate that you can't open your patio door at night and get fresh air because people are outside smoking pot by the pool While I'm grateful the bed what's clean it basically I going to get here there's no atmosphere at all and the breakfast is free but very limited not that you need that much because you're only a block from the beach and you do you want to take advantage of that I'm a big café Fiorie fan and Hotel is about seven blocks away If you're not in into Bike riding along the ocean, this may not be ideal for you and the rate for Junetenth was just ok I also think it's pretty balls you need to charge $10 for a parking spot when you have to kind of take a hike once the upper level filled up When I booked this hotel, I did not see anywhere on the application. I used about the $25 fee nor did they quote that when I called the day before they just said call after 9 AM. Well, this is becoming a van Gogh situation so I'm going to go find a sewing kit and hopefully I won't have to pay another $25 to put your ear back on lol read more

The best thing about this place was the kind staff. The second best thing about this place, was when I checked out. I've stayed at a lot of places, but this place was just completely misrepresented by the website, and by the photos of the rooms. Yes, I was aware this was historical hotel, I didn't know that nothing had been updated since the 60s. I cannot explain to you the amount of filth in this hotel. Yes, it is on the water. It is also right off the freeway. So you're going to have some freeway noise. The balcony that overlooks a swimming pool is very nice, but everything is so dingy, and outdated, it should not be classified as a hotel, but rather a motel. Honestly, just stay at a motel instead of this place. When I found broken tiles in my bathroom, mold on the bathroom walls, a big section of paint rubbed off of the bathroom door, I just knew, that no one cared. Seriously, don't waste your money at this place. read more

The Pierpont Inn - Mold in shower - Hotels Near Me - Ventura, California

For one they can improve by answering the phone when you call 8 o'clock if you need more towels and another thing they can improve they charge three dollars per water bottle. I never stood a resort and paid for water. It's always been free even in Newport and Balboa, the bed they need to get new bed has squeaks all night long now could not sleep because the bad bed so old look like it was built in 1930. The inside of this cottage needs to be paint couches are dirty and paint is peeling the woodwork last night. A bug was flying around and Air Cond makes so much noise if you leave it on you cannot sleep. read more

I should've read the reviews before booking!!! HUGE MISTAKE! pictures online are very inaccurate.... came with my mother-in-law, had a long drive. We get there and It's basically a rundown motel PAINTED to look nicer breakfast was alright.....nothing anything special though. Anywho wouldn't recommend, it's near the beach, but there's better options on the beach as well. Won't be returning! read more

I made a reservation for a garden cottage because my dog has a broken leg and I needed to be near the grass. I selected pet friendly when booking third party, upon checkout online there mentioned a pet fee when I get there, totally okay. So I get there and she tells me I can't stay in the cottage since they don't allow pets. It was just very unclear online. I had to wait a few mins while she figured it out. At first they wanted to put me in a normal room and didn't even offer me a discount. We went back and forth and she put me in a suite which was nice of her since I did pay for the better room. Front desk girl was nice, I was neutral. Not her fault. Whoever runs this place just needs to be more clear when people are booking I think. Which includes the third party sites you decide to advertise your hotel on. I left the room very clean. I take issue with after I checked out. Received a call from front desk that housekeeping went through my room and said I took a water. I never took a water. She proceeded to try to get my credit card information because the one she was running on file wasn't working since I only added the amount of funds to cover the pet fee. I'm very glad she didn't charge my card without asking, as there would've been a mush larger issue (charging me for something I didn't purchase). It was just weird and rude. After the trouble I went through booking you're really going to call me at about a $3 water I never drank?! The call literally felt like a professor calling me to nitpick my midterm . She was like 'we completed the review of your room after your check out'. I've never checked out of a hotel and been spoken to like I committed a crime or something. It was just so so odd I've never had a hotel do that. It could've been an email. I'm guessing maybe one of the house cleaners drank a water and decided to blame me, or maybe there was one missing when I checked in the room? Either way it was not my problem and being bothered about it by phone and not email 3 hours after checking out was bothersome. The room and hotel were okay. Breakfast was terrible and your eggs are wet. Please make the pet policies more obvious and get your house keeping team in check. Please give your employees a new script when accusing them of something they didn't do and trying to take MORE of their money. read more

For the price it is not worth it. you might as well stay at a motel 6. I'm so sad the pictures were soooo deceptiv. Room is dirty. it's run down. please take my word for it. The only positive is you can technically walk to the beach. read more

This place was recommended to me by a friend so I ignored the negative reviews and booked it anyway for it's proximity to the beach and the free breakfast. As the time for the trip got closer, I was a little more worried about seeing other negative reviews but I was happy with the service and my room. Yes, it's a little noisy from also being next to the freeway but other than that, it's a great location and the staff is friendly. I did see a few ants in the bathroom, not many. The room and grounds were plenty clean. No poop on the wall as one person commented. Free breakfast included scrambled eggs,bacon, sausage, potatos, toast fruit coffee OJ cereal read more

I have no idea why there are many negative reviews! Spoiler, it's not the Ritz Carlton but it is a great place to stay and we always love it here! My wife and I checked in on a Wednesday. Upon arrival I found out I booked the wrong dates. Yep, dumb right? They got me into a suite with an ocean view for the same price anyway with 0 hassle! The room was very spacious and comfortable with a Great view! The bed was firm and comfortable as well. They had HBO and two very nice Samsung big screens. I saw no "Crackheads aanother reviewer stated. It's in a great area right just South of the peir. I've never had a problem in this area! Across the street is a very nice State Park right on the beach as well but most importantly, there is an In and Out Burger just down the street! We will return here! Very nice with great people running it! read more

My husband and I just got back from an overnight stay here. We had such a wonderful time here. Our room came with a balcony that looked over the ocean and a fireplace, which made it feel so cozy. It also came with free breakfast. It was a little away from downtown so more peaceful. And also walking distance to the beach. The price was affordable and the staff are all super kind and helpful. read more

This place sucks. Their website does not begin to show the run-down dreariness of this place. We stayed in room 602, which looks so good on their website. The reality is that it's just an overpriced dump. The bed was hard as a rock. The carpet looked like it hadn't been snapped since 1897. The bath towels are so thin and cheap. And the breakfast? Just awful. Bacon and sausage literally dripping with grease. The powdered eggs were trash. They even charge $10 per night for parking, on top of the room rate. It will be a cold day in hell before we ever consider staying at this dump again. read more

So I had no idea that this hotel was known to be haunted. I just stayed there for 2 nights with my wife and kid. The hotel itself was okay, sorta of dingy and dull. During breakfast the first morning, there was an older couple, and the wife burned her finger on the waffle maker. She then got pissed and started yelling at her husband because he didn't react the way she thought he should. Then a second couple came in the next morning, and they were fighting too! People seemed to be disturbed by something here. During the second night is when things got interesting. About 1:30 am I was awoken randomly. As I laid there in bed, I could hear some very loud but muffled screaming. It was a man's voice. I sounded like English, but I couldn't understand it, even though I should have been able to. As the screaming and yelling continued, it sounded like a large bowling ball was being thrashed around the room. It rattled the wall as I had my ear pressed up against it trying to figure out what the in the hell was going on. It was pretty scary, and I don't scare easily. It's actually really hard to explain and convey what I heard and felt. This went on and on, as I debated waking up my wife and getting out of there. It was at that point I decided to pray. I said, Jesus, please make whatever that is stop so I know my wife and son will be okay. The very second I ended my prayer, the noise stopped completely. I was really surprised, which led me to believe that may have been a spirit because the prayer ended that nonsense immediately. After a 2 second google search, it was documented many times that this hotel is commonly haunted. And the breakfast is greasy paper like bacon, and sausage. There is a waffle maker though! read more

We have stayed here in the past and it was great. Now it is run down. Rooms noisy and outdated.

The staff was great but this hotel is a mess and they seem to be lying about the remodel. It would seem that they aren't working on it or doing upkeep on the rooms. read more

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Eggs are absolutely horrible there was a dead rat outside rooms are not very soundproof not enough seating for guests in the food area, not all the food was fully cooked aswell as weird shower heads and spiders in the bathroom curtains were dirty from what appeared to be poop or chocolate also there was a gap under the front entrance door that let in light from the outside hallway bathroom door did not close fully unless you slam it hard not a very great experience 3/10. read more

An unoccupied structure fire. It smelled as we walked towards the check in area. The room smelled worse. The couches were dirty and worn. There were unk substances smeared over the scraped and chipped walls. Felt like a scene out of a low budget crime drama. Oh yeah, the light switches were pushed i to the wall and the glued on plastic baseboard was pulled away from the wall to try and hide the wonky telephone wire. read more

Arrived March 4 9pm departed March 5 11am GOOD: Front desk staff was very cordial, professional, and efficient. Room seemed recently remodeled and was quite clean. BAD: Slow shower drain. Handle needs to be juggled to stop the toilet from running. Heater does not go above 68 degrees. No hair conditioner. Grounds are under construction. Breakfast room is makeshift, with the appearance of a staff break-room. Noticed plastic covering on the fire alarm (perhaps left by the previous guest? Or painters?) SUMMARY: Not a good value. read more

From checking in super friendly and helpful . There's a old smell but rooms very clean . Great location Looking forward to return o

So many positives, and negatives, about this place. Okay, let's be real, mostly negatives... The Pierpont Inn kept me in a perpetual state of anxiety. The GOOD: - Great location (right by the waterfront, and Ventura pier!) - Breakfast included (but go EARLY, if you want it warm...and it'll still probably be cold, but free food.) - The rooms have cute, beach vibes, and the in room fireplaces, and balconies are a great vibe! The BAD: - Kinda ghetto, and saw way too many crackheads, walking around like zombies, leaving broken glass everywhere, causing a ruckus, and making a LOT of noise, past 10 pm. - The shower...maybe it was just my room, and I'll add a photo, but WTF WAS THIS. Zero water pressure, and the shower literally only pointed straight up at the ceiling, or straight OUT OF THE SHOWER. Couldn't adjust it any other way. I had to go to work with shampoo and conditioner still in my hair, because the shower is worthless...and water ended up ALL over the bathroom floor. - Housekeeping is apparently "special request" only. LOLWUT. I've never heard of this before, but there is NOBODY around to fill your toilet paper, give you new towels, or take out your trash. You need to go to the reservation office, and BEG. - In-room fridge barely kept anything cold, I had to toss everything that I attempted to keep refrigerated. - In-room microwave didn't work - Carpet was SO FILTHY, that every time I walked on it, without my sandals on, my feet would turn BLACK - Television kept turning off by itself, every 10 mins - WiFi barely got me service - Reservation Staff was very nice, but also very vague, oblivious, and unintentionally unhelpful. Bottom line, this is an okay place to stay, if you're desperate. Way more negatives than positives. It has a certain charm, but it's mostly just outdated, gross, and overpriced. Just stay somewhere else, this place is no bueno. read more

The Pierpont Inn - Shower head, that literally points everywhere, but never where it needs to... - Hotels Near Me - Ventura, California

They failed to deliver on complementary breakfast. No compensation was offered. Construction fences have been up for several years. read more

1. Its a dump 2. The "free breakfast" is non-existent. There's not even coffee service. read more

This place could have so much potential but unfortunately it's a dump (for lack of a nicer term)! The pictures look so much better than what you actually get. The location is amazing because you are right on the beach but the rooms are horrible! In my room there were ants on the toilet, stains on the furniture and carpet and you felt icky just being there. The only thing that was okay was the bed. It was comfy but you still felt uncomfortable. Someone needs to buy this property and redo the entire thing. I would recommend somewhere else! read more

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No hot water , ants in our room around our beds and toilet kept getting clogged. Cute place but not with all that stuff going on read more

A Total Disappointment - Do Not Be Fooled by the Price or Promises- The Pierpont Inn was, without question, one of the most disappointing hotel experiences I've ever had. For nearly $400 a night, I expected a comfortable, safe, and clean stay. Instead, I got a rundown, neglected property that felt more like a scam than a service. Let's start with the most serious issue: safety. At no point did I feel secure - not for my vehicle, and certainly not for myself. The property is in clear disrepair, and there's zero indication that guest safety is a priority. The condition of the hotel is completely unacceptable. Everything is dated, damaged, or dirty. The "renovation" banners still up on the property promised completion in 2023 - clearly, that has not happened. It looks like nothing has been done in years. The bathroom was grimy, with a chipped sink basin and a shower pan basin trimmed in hair and mildew. Carpets are badly and visibly stained, and the outdated window-unit A/C barely works. The advertised included breakfast is a joke - poor quality food thrown together in a makeshift room. It's definitely not a perk, and honestly, not even edible. The restaurant that you think is on-site, is a thing of the past. Closed likely til this place is torn down. What's most frustrating is that this place could be great. The location is ideal, and the historic structure has potential. But it's clear the owners have chosen not to invest in the property or the guest experience. Instead, they continue to charge premium rates while delivering subpar - even disgraceful - accommodations. To put this in perspective: on this vacation alone, we've stayed in everything from 5-star resorts to budget 2-star hotels and Airbnbs. Some of the lowest-cost places we stayed offered better value, comfort, and cleanliness than the Pierpont Inn. The odor permeating the property is that of an old bar. Stale booze and cigarettes. The room has that similar smell. This place offers zero value for the cost. ZERO. It was by far the worst stay of the trip, if not my life - and that's saying something. Bottom line: This is a total money grab. There are many other local hotels where you can stay for the same price (or less) and feel safe, clean, and respected as a guest. The Pierpont Inn should be ashamed of what they're offering. The only positive- generally nice front desk staff. read more

I booked a room online two weeks prior to our stay. Their online reservation system said I would get an email confirmation. I never got the said confirmation. Nervous, I called to make sure I'm good to go. I called and called for days. No one answered the phone. After about a dozen tries, someone named GingerLee answered the phone, but she hung up on me! I didn't get any sort of communication until the day before check in. They sent me a text confirmation. Fine. I'll take that and decided to enjoy my stay. Then at check out, my invoice was $205 for one night stay, $7 more than what I was quoted but fine, whatever. But when I checked my statement, I was charged $304. I'm now back to trying to call the hotel again to ask about this charge. You guess it. No answer. Good luck to me and to everyone else who tries to have a stress-free stay here! read more

This the most unprofessional, poorly operated hotel I have ever been to. It is supposedly undergoing renovations. It is a mess, not from construction but from being old and run down. There is no lobby, no front desk, no restaurant, no bar and a dim dark parking lot with far too few parking spots. You get an old room that is in need of a complete remodel and that is it. This place is an embarrassment to whoever runs it. It is a disgrace. Go to the Marriott just down the street. read more

The rooms aren't clean and the amenities are definitely not up to what that hotel used to provide. The breakfasts are the same everyday and served on paper plates with the cheapest utensils imaginable. There is zero imagination in their breakfasts. Highly disappointed and dissatisfied. Paid more for a room with a view and we had a view but it was obstructed by very dirty windows. Also, it's a construction zone and they aren't working to remedy it for the last couple of years. Got married there 30 years ago and I was hoping for the beautiful setting that it used to be. It is no longer a place I will go back to. The staff are nice but it is not worth it. Go to Embassy Suites or Crowne Plaza. read more

The "ocean view" is right on the interstate. Oppressive noise. Over priced. Not renovated since the 90s and it sure smells like it. We were hoping breakfast would have redeeming qualities, but it did not. Dont come here unless youre a ghost hunter. read more

3.1.2023 5 years after our marriage, we returned for an anniversary stay in the same room we stayed in the night of our wedding. Everything was the same, except the lamps were changed. It was a great flashback. Major downside!!!!! They have lied about their grounds. Posting pictures of what it looked like in previous years. Not currently. The wedding location next to the two cottages had its "gazebo" torn down and replaced with a costco looking gazebo. You can not access the restaurant for anything but breakfast. The front check in the day arrived and did not acknowledge our wedding anniversary after I explained we were married there 5 years ago. I asked if they started weddings again after covid, and she said yes, would you like more information on that? I JUST told you we were celebrating our 5th wedding anniversary. The gal at check out didn't show her face at all. Very short with communication. Explained this on a post on their Facebook page and was told someone would contact me. No one has. That was a month ago. Everything is still under construction as it was 5 years ago. Things have been removed, and staff is unpleasant. We have no desire to return, sadly. So, use caution when staying at this once amazing property read more

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Check in was difficult and unaccommodating. The price we paid was extremely inflated for the room we got! No amenities, no hot water, fan too loud to use, bed obnoxiously loud, lots of broken furniture TERRIBLE HONEYMOON EXPERIENCE! Oh..... and the most outrageous price on bottled water read more

The room looks nice. I don't see anything wrong like the many other reviews. I'm surprised for all the negative reviews. The breakfast is hot breakfast. So it is awesome. The only thing disappointing was there's no free late checkout. However I'm still happy about it. read more

The Pierpont Inn - Here's the view while I'm lying down on my bed in my room. - Hotels Near Me - Ventura, California

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READ MY EMAIL CAREFULLY SENT TO THEIR GUEST SERVICES BASED ON MY PERSONAL EXPERIENCE IN 2023. This establishment is a nightmare! To whom this may concern: For the purpose of clarity so we are all in the SAME PAGE - We are PAID and charged $1676.27 for 7 days from 4/11 thru 4/18 based on GUARANTEED RESERVATION #10281SE076974 with a $100 deposit for incidentals April 18th is on Tuesday. We are and have been scheduled to check out this day. FACTS: * We are NOT refusing to vacate the premises. We are SIMPLY upholding the reservation that was covered by the FUNDS mentioned above. We do expect to receive the services promised in the contract between Innkeeper & Tenant responsibilities (since our stay has been 40+ days). * A Pierpont Inn personnel LIED to the police officer that the stay was NOT paid - completely UNTRUE! We are paid and you are also HOLDING AN ADDITIONAL $100 deposit. Maintenance guy knocked on our door to verify the nature of our stay this morning and it has ALWAYS BEEN THE SAME : reservation from 4/11 thru 4/18 Police Officers knocked on the door in which they determined that you have provided an erroneous inaccurate false information in order to coerce and manipulate the Police Officer into removing me personally from the premises. ​**** Intentionally falsifying a report to a police officer is considered a felony in the State of California with 6 months in county jail and a fine for up to $1000 - PENAL CODE 148.9 PC ***** As mentioned to you last night, you may simply email me the reason why you feel you have the RIGHT to FORCEFULLY EJECT me as a TENANT. I also need the name of the Owner/Executive with their Title and full contact information who authorized this forceful ejection/removal so we can address this issue civilly and peacefully. If need be, send us your Counsel's full contact information so our attorney can help further assist and address these issues. If asking for 2 new clean comforters have been offensive to your maid, my sincere apologies. Our beddings were never changed for 2 weeks straight! Requesting for 2 comforters to replace the dirty ones are not unreasonable. I was denied the 2 comforters by her and Violet from front desk, hence, I questioned - why? So it was also clear that there's several things that has been lost in translation since both Housekeeper and Manager barely speaks English. There's been several violations of my rights as a tenant and customer. There are several fabrications of stories that were untrue. There are discriminatory practices that have been completely unacceptable by the staff at Pierpont Inn towards me. Regardless of the circumstances following this disappointing experience with Pierpont Inn Management, I do expect that you will HONOR what has already been paid for by our family in this extended stay. My integrity has been compromised. My character has been slandered. I am due for an apology from your establishment. We do hope to resolve everything peacefully with the due process of the law, both State and Federal. Yours truly read more

Great value for the price. Not the fanciest place to stay, but within my budget- an awesome value! Great friendly staff, free hot breakfast, safe environment, clean room. Will definitely be back! read more

Extremely disappointed with a recent experience at The Pierpont Inn. Yesterday I called to book my 70-year old mother a one-night stay, giving my payment info so she wouldn't have to pay when she arrived, just check in. After an hour passed and the transaction didn't hit my credit card, I called back to confirm, which is when I got a different person on the phone, a "manager." He said they were not able to take payment info over the phone, as they could not verify my identity. The local taco truck can take a phone payment, but not The Pierpont Inn. Frustrated, I left work for an hour and drove across town to present my credit card and driver's license, at which point I asked the "manager" if I hadn't called back to verify, and my mom showed up to check in, would they ask her for HER credit card? He said yes. So I suggested that maybe they needed to do better training and possibly get all employees on the same page, because the first person I spoke said I was good to go. He blankly looked at me, confused, and didn't respond. Fast forward an hour when I get a phone call from my mom, who checked in to the room, saw LIVE BED BUGS in the bed, and promptly left. I called to tell the "manager" about this and request a refund. Sadly, he did not sound surprised about the bugs and said they'd refund my transaction. So she checked in to a local Best Western for the night. The price was about the same, and while there was not an ocean view, the employees were pleasant and there were no bed bugs in the room. When I moved to Ventura a decade ago, The Pierpont Inn had a great reputation. My colleagues raved about it, I attended a couple networking events there, and my work hosted a nice training there. But times have changed. After my experience yesterday, I am not surprised to see The Pierpont Inn have a 2.7 out of 5 stars on Yelp. read more

SO DISAPPOINTING. This hotel is horrible. Starting with the rundown office and the rude staff. From there it did not improve. The hotel is dirty and run down. The floor in the room is peeling, the bed feels like you are on plywood, the chairs are cracked and torn, the sink has rust, there is no closet but instead a worn dusty cabinet not tall enough to hang anything in. The windows were dirty. The towels felt like drying off with sandpaper and about as big as a wash cloth. And the rooms are all right on the freeway - the road noise made it impossible to sleep. I stay in a lot of hotels and this is the first YELP review I have ever written - this place was so bad it warranted the time to warn others. read more