So I ordered a couple of pizzas and a salad. On the last bite of salad there was a hard, sharp piece of plastic that broke my tooth. I called to discuss it with the manager, he could only say that this has never happened before and he would need to see the salad which was gone. I tried to explain through his incredibly broken English that the salad came with this in it. He insisted that it wasn't there because the salad was gone. He never apologized or accepted responsibility. I've used this place for years and will never go back. AT LEAST SAY YOU'RE SORRY. Seriously, say we're sorry. read more

We just went there and the pizza was alright. Their cheese garlic bread was better and their breadsticks were extremely underwhelming. My main problem is that they gave us a 5 Oz cup for water. When we asked for a bigger glass the owner refused. I understand that they use the soda cup count to keep track of how many sodas they're selling. But keep in mind that they sell beer on tap and had actual clear glasses available which he still refused to give us. It was clear so it would be unlikely that anyone would be so bold as to steal soda. All we wanted was more than a mouth full of water. Is it really that much of a hassle for you to wash a glass to make a customer happier to eat your mediocre pizza? Just so we're clear, despite your one good point (your cheese garlic bread), we won't be returning because of the poor customer service. read more

The food is just okay but the people that work there need an ATTITUDE adjustment!!! I don't like feeling like I'm bothering someone when all I'm trying to do is support a local business. This place has gone DOWNhill. John, the supposed manager could care less when you issue a complaint. Wow...where is the owner??? read more

The pizza is great but the girl at the front is not professional at all. My husband will not order with her becuase she dosent pay attention. She is also rude in person. The guys are always very nice and friendly. But the food is still always good. read more

Where do I start I came in asking if they had any family specials the cook which must be the "owner" was very rude he said everything is on special look at my wings they are cheaper than wing stop I said ok I'm not here to compare your store with wing stop I'm looking for a family special with pizza, wings, salad, lasagna etc. He was very rude saying everything is separate I got the Best prices in the whole state of California order everything separate it's cheap lol than I said ok let me get a 2 liter of soda so I don't have to pay 250 for a cup of soda since ur the cheapest in the state, for the 4 kids we had, than he said NO it's not for dine in lol this place dont even have ketchup for the fries they sale the owner here is a joke and very rude i feel for the employees that work for him! I will never be back!! He should keep his mouth shut and let the Awesome girl in the front answer all my questions instead of talking over her making himself look like a ahole. The food was wack the only good thing here was when my kids cleaned up all the toys in the claw machines! read more

Used to love this place, however every time the service gets worse! We will no longer go to the pizza place

Excellent pastrami sandwich, fries were disappointing but the fried zucchini made up for it. Salad was also very good, I'll come back because of the pastrami alone. read more

I ordered a turkey sub and they wanted to charge me 75 cents to add mustard! Who does that??? The place is clean though and pizza was ok....but who charges for mustard????? read more

Last night I ordered my last pizza from this place. It was a large supreme and we were starving. I called in at 6:50 and the kid said it would be an hour. After an hour I started to get real hungry an anxious. At an hour and a half I decided I was going to give them 15 more minutes then I'd call. Ended up calling 2 hours after I ordered it, the girl said he was on his way. Well he never showed and pizza time will never get another dime of my money. Good job to the kids working last night, I wonder how many other customers got burned. read more

It is now called The Pizza Place, but whether you remember it as Pizza Time, Scoreboard Pizza, or The Pizza Place, I highly recommend this restaurant. My other half is a New Yorker born and bred - and anyone who knows pizza knows how particular and opinionated New Yorkers can be about their pizza! Right? I understand there have been several changes in ownership over the years. Admittedly we'd stopped coming here because of inconsistent quality in the past. We have returned to give it another try after several years. We have tried dozens of pizza parlors (literally) and The Pizza Place is one of three places that we would recommend for fresh, made to order, hand tossed pizza that even a picky New Yorker can appreciate and savor. My husband and I are opposites - He prefers plain slices with extra cheese while I tend to mix it up with no less than 3 items per slice (usually pepperoni, mushrooms, and sausage - sometimes green pepper, black olives, and onions) and I am here to tell you that the fellas at pizza time know their craft. The meats are always fresh and seasoned nicely, the mushrooms and veggies are fresh, and they aren't shy about laying on the artery clogging cheese if that's what you're into. But it all starts with being able to watch them toss and twirl that dough in the air until it is just the right size, with the perfect thickness or thinness. I mean shouldn't that be a law or something that if you're going to call yourself a pizzeria you should have to be able to toss the dough for everyone's entertainment - right? After the dough there is a generous laying on of a delectable marinara sauce, and the rest is just icing on this pie. Oven baked and served piping hot, the pizza has our official seal of approval and hope you will give it a try. But wait there's more! Having established the restaurant's bona fides based on the pizza, we are gleefully making our way through and vetting the rest of the menu. We sampled the broasted chicken, the meatball subs, the chicken Parmesan, antipasto salad, and garden dinner salad, and garlic bread and thus far have not found not a weak link in the bunch. My family is from the south and the broasted chicken in particular is probably the finest fried chicken you will find not made by a relative with a secret recipe that you get only when you marry or when the relative kicks it. The batter is light, crunchy, and melts in your mouth. The chicken itself is juicy and perfectly cooked. We like to order food to go as the dining area is pretty noisy - kind of like a college sports bar, but if you're into that you'll love it here. Enjoy your meal with a soda, a choice of one of their many beers on tap or in the bottle, or my favorite ... refreshing seltzer water over ice, which isn't always easy to find in restaurants these days! All in all a pleasant experience. Good and friendly service from behind the counter and lots of happy people in front of the counter. Despite some negative reviews here I suggest giving it a try. The place clearly has a history, and as it is now, I think it should be encouraged to keep up the good work! read more

The pizza was pretty good here but took about 25 minutes for them to make which seemed kind of long for a pizza when the restaurant was completely empty. The pizza was only $11.99 for an XL pizza which was almost the same price as a medium?? Maybe they can sell the medium with a soda for $8 or $9 that would be a deal! read more

So you agree to honor a free bread stick coupon through a local Charity program and than you come out with a new coupon and refuse to honor the ones WHICH are still good and haven't expired? What the hell is wrong with you? Its bread sticks and people still have to order a pizza to get them? You would rather loose many customers over bread sticks? Really? I suggest you learn better English, take some courses in good business practices and customer relations. I am appalled that you even own a business, better rethink your business methods and if you are going to honor a coupon stick with it till the end. We wont ever go back here again. What a joke. read more

The pizza here is delicious. I don't know whay the deal os with the ownership change but right nowi it's called the pizza place. Its gonna cost you a few bucks extra than your run of the mill pizza hut or dominos but its well worth it. Their sauces, toppings, and crust l are fresh and tasty. My favorites are the godfather, bbq chicken and buffalo chicken. The staff is friendly and overall, its just a great local pizza joint. A good pizza to feed two will cost you about 18 dollars. The reason I rate it at 4 stars and not 5 is because for me, the places that are better than this would be blazed or pielology. They also have a sit down area kind of like shakeys if you want to eat there. read more

My family comes here often for pizza pickup. Today was the first day I've ever had an issue but it's enough of an inconvenience for me to not return. I picked up our large pepperoni pizza and brought it home to find out that it was burnt to a crisp (with black crust). I never thought I'd have to check the condition of my pizza before leaving, but I definitely learned my lesson today. read more

When I first moved to riverside. I was in search of the perfect pizza. Back home there are only a few places that I order pizza from. I'm very picky and love pizza. When I first tried THE PIZZA PALACE it was delicious!!! Everything was fresh!! The pizza was warm.. the crust was cooked just right!! The cheese and Italian sauce had the original Italian taste of sauce.. the pepperoni have flavor .. plus all the rest of the ingredients!! I was amazed that pizza this good still exists!! Thank you PIZZA PALACE!! I will be loyal to you .. and delivery time is faster than what they say.. read more

This place has been my go to for many years but the last 2 times I have ordered the pizza has been terrible. I thought it was a fluke the first time but then it was equally bad tonight. I am not sure if the ownership has changed but the crust,which used to be a nice fluffy hand tossed, is now flat and tastes like cardboard. The sauce which used to be very good is now bland. Not sure why they would go away from a winning recipe other than an ownership change but whatever the reason, it was a mistake. read more

It's back to the ORIGINAL Pizza Time!!! It's back to some of the original staff from when the ORIGINAL Pizza Time used to be in this location. Nearly a half dozen owners and types of pizza's laters it's back to the original receipe and service! It's been rough and tumble over the past 6 years but now it's back to it's original glory! Great, doughy, pizzas, made original style just how I remember them growing up with this location. Staff is young, friendley and helpful. If you want a great pie in the Orangecrest area and don't want to go to one of the numerous chains within walking distance this is the place! read more

I love this place!!! Best pizza around! I like that the pizza is not dripping oils and grease everywhere. The flavor is one of a kind! I also love the salad. This is the only pizza place I order from. Once I found pizza place, I've never gone back to any of the other places. The delivery guys are so friendly too, bonus! read more

One of my favorite pizza places by far awesome quality great topping I havnt tried anything I don't like ! Highly recommended a little pricey but well worth the extra couple of bucks ! read more

If there was an option for zero stars, that's what they would get! I went there one evening after reading several of the reviews and looked forward to good pizza. Well, I went home hungry that evening. I ordered a pizza, wings, and some cheese sticks. There was four of us. We waited for over an hour to no end. Whats worse was that the girl that took our order was cleaning the tables next to ours about 45 minutes after the order was placed, and did not bother to ask if we had received our food. I went to ask about food and they had not even bothered to put the order in. They offered no apology, no compensation, nothing. I asked for a refund and left. I like to stay away from corporate pizza, but I would rather spend my money at any corporate pizza than give these peeps another chance. It may take some time to find another pizza place, but looking is well worth your time. This place is simply a waste your time and money. read more

The customer service here is ridiculous! I placed an order for delivery that never came, when calling to inquire where it was I was rudely told that they had it down as pick up! The "owner" got on the phone - not to apologize but only to basically call me a liar! He was so incredibly rude I could hardly believe it!!! No wonder this place has had about 10 owners in the last 10 years! This was the worst customer service experience I have ever had - especially by the "owner"!!! read more

The last 2 times I've placed an order, I've spoken with a very pleasant person. It's nice to call and talk with a nice person who sounds happy to serve. The pizza is very tasty and quite reasonable. When I have special requests, it's no problem at all. read more

I love this place! I stop by at least once a month for their great strombolis and pizza! Wish there was one closer to home!

Always looking for good pizza but hard to find. We discovered Pizza Palace a few months ago and we love it! That's it!!! Great pizza!!

This place is awesome! Staff is friendly, food is delicious, and John's the best. Love coming here!

I love this place. Just got a delivery and the driver was really nice and upbeat. The pizza is so good! I will never waste my money on Pizza Hut or dominoes ever again. So thankful for this place! read more

This place is by our home, we tried them once when we were treated badly by a local franchise pizza place that had a delivery guy show up late because he was across the street smoking weed. We watched him sit across the street for a long time then come to the door with cold pizza and missing part of the order. After he dropped his lighter and stood up looking at us intoxicated we realized needed a change. We have now ordered from The Pizza Place many times. They are not only great quality and taste, they are always on time and always so awesome and upbeat when they get here. read more

BEWARE!! If you go inside to eat here the prices on the menu above the kitchen are wrong!! You pay MORE for pizza when you eat in the dining room!? The owner doesn't bother to tell you that when you leave your $50 deposit to hold the tables for your party! Instead we found out as we were ordering and guests were on the way! Talk about a Sneaky Snake of an owner! I really feel bad for the kids that work here, they are all AWESOME! read more

I moved to Riverside and was trying to find a local pizza place like the one we left behind. After a couple of tries we found The Pizza Place. The crust was crisp and fresh, the toppings too, cooked to perfection. read more

We love it here! We order for pick up mostly, pizza, wings and salad. Today I called in an order and they no longer split the wing order for to 2 flavors! I guess I will have to start picking up wings from Wing Stop! Long customer now dissatisfied! read more

The owner is very rude! I see a lot of reviews saying the same. I used to buy here all the time, until now. My wife ordered our usual 3 topping pizza (pepperoni, mushrooms and olives) last week. When we opened the pizza at the counter, it was onions instead of olives. Instead of apologizing and offering a new pizza or even a discount, the owner asked the employee "Did you repeat the order to them over the phone?" Of course the employee is going to say yes! Then, the owner looks at us like it is our fault, and offers NOTHING. If he had at least said sorry I might have even tried the pizza that they made incorrectly. The funny end to this story is that we left and tried a new place and they messed up too, they gave us a plain pepperoni by mistake. However. we didn't notice until we got home. We called the new place to let them know and... THEY ACTUALLY HAD A DRIVER DELIVER THE CORRECT PIZZA TO US, and said to keep the wrong pizza too! I gave the driver a fat tip. That is how its supposed to be done Pizza Place owner, you should learn from this. I will continue to tell everyone I can not to patronize The Pizza Place. Bye bye. read more

I have been a loyal customer for 18 years even through 4 or so ownership and name changes. We had a party for my son's birthday yesterday and instead of ordering $5 Hot and Ready's from Little Caesars, I decided to spend $120 on "good quality" pizza. Bad decision. When the 8 XL pizzas arrived there was almost no cheese or sauce and the pizza tasted stale. I was embarrassed as my friends and family would barely choke it down. When my wife called to politely let the owner know as we felt it had to be a fluke, the owners was completely rude and made it very clear he didn't care. I guess he doesn't care about losing a loyal customer as this is the last time myself, my family, or the many people in my community that I am friends with will ever order from this establishment again. read more

HORRIBLE CUSTOMER SERVICE! Asked the worker to clean a dirty table and got ignored from one worker then got attitude from another. After complaining to the owner he walked away WITH HIS FINGERS IN HIS EARS LIKE A 2 YEAR OLD! WILL NEVER BE BACK HERE AGAIN! This place needs new management ASAP! read more

It was absolutely amazing. I just recently had my son's birthday party there and everything was perfect. The staff were so friendly and the food was soo good. They made us feel right at home. I highly recommend this pizza place. They also have a video game arcade for the kids too. If you ever go there ask for Carlos, he was the one that helped us and he was soo nice. Love this place. read more

I had Pizza Time for the first time in years this weekend. The last few times I had been here were not great experiences. I heard from a friend that I recently changed ownership so I felt like I should give it another chance. Let's just say the experience was about 100 times better than the last ones. The food was much improved. The place was clean, the staff was friendly and the pizza was pretty dang good! I compliment the new owners on all the positive changes. Can't wait to come back! read more

Haven't been here in a while cause we usually go down to Viano's down the street but decided to try this again. Good pizza, thicker with nice crunchy bottom, and a good sauce. read more

This place is NOW as GREAT as it gets!!! Prices are good, the people are so nice and most of all the food is to die for!!! Pizza, chicken,sandwich,pasta,salad you name it its the best you will find in Riverside. read more

We love it here. They are very friendly and pizza is wonderful. They are also so kind to give free pizza to sports teams for end of season parties. Parents pay their own way, but so worth it. read more

Have ordered from the restaurant twice since the new Arab owners purchased the place. One time the pizza was ok. Picked up both times. Yesterday, the pizza was terrible, incredibly greasy, oil dripping off the pizza. Broasted chicken was reheated in oil and was saturated to a gruesome, dark oil saturated hue. We were very disappointed. Very disappointed. We decided we will not go back. read more

TTerrible!!!!. Called delivery order. It was late. Pizza was cold and ranch salad dressing for salad gave my daughter food poisoning. These places sucks. Never again!!! read more