First time customer and definitely coming back for future grooming! I was so nervous taking my puppy in to get groomed professionally because she is amazing with people but her main fear trigger is being bathed and brushed and she screams at the top of her lungs and resists. This has been a massive struggle for me grooming her at home so once she hit 5 months and was vaccinated I knew I needed to have her professionally groomed because it was just too hard to navigate her fear for me. My puppies name is Princess May and not only did they get her groomed which in itself is a feat they got her completely clean with a gorgeous cut that wasn't too short but clean and trimmed in the areas she needs it most. Thank you to the team at poodle puff for getting my baby groomed so lovely despite her being a little scared rescue puppy still learning to feel safe. Added some before and after pictures because I was truly so overjoyed at how they cut her without shaving her down. read more

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This was our second visit to Poodle Puff, and once again they did an amazing job with our dog, Henry. He's a poodle-shih tzu mix and usually gets very nervous at groomers; he shakes the whole time. But not here. At Poodle Puff, he's completely at ease, almost like he's at home. Both times he's come out looking absolutely adorable, and you can tell they take great care with him. The staff is warm, gentle, and genuinely welcoming. The shop itself is clean, organized, and has a really comforting vibe. Overall, it's been a great experience from start to finish. We're very happy with the results and grateful to have found a place where Henry feels safe and cared for. Highly recommend! read more

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Amazing grooming place for our dog. They always take such good care of our cavapoo whenever we bring him in and he always looks so good after. We will definitely continue bringing him here! read more

So happy with their service. I have 14 year old bichon poodle and have been taking him to another place in Encino that did an amazing job but too over priced and a little further from me so I always tried looking for another spot and have tried a hand full of different spots and no one was able to master the cut that the one lady did for me in Encino and I was referred to this spot today and WOW! I mean his cut was just perfect and and his hair is not easy to cut it requires scissor cutting and it was just so even all around, blow dried to perfection and smelled amazing and I must add the girls were so nice and welcoming. Almost half the price as well. This is my go to spot! read more

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Lucy always does such amazing job with Obi my Goldendoodle. He is always excited and happy to see her. Lucy and her team take such great care of my Obi. Thank you Poodle Puff! read more

The Poodle Puff - Obi after getting groomed by Lucy @The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

I'm Lucinda and I look so pretty after mommy takes me to the Poodle Puff! They make me smell nice and trim my nails. This time I got a summer haircut! I love Jasmine and Lucy!! read more

The Poodle Puff - Lucinda - Pet Groomers Near Me - Sherman Oaks, California

My baby always looks great coming from the poodle puff. They are all friendly and sweet as well read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

She came out so cute!! I didn't want to go too short so they kept at least half her length and I love the rounded paws read more

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Love bringing my schnauzer here. The staff is so friendly and she gets the best cuts. Definitely recommend.

Since this place was taken over it's been trash period, and than the owner always responds back with something smart to say, when someone post a bad review, I took my dog to another groomer n really quick he was able to fix the mess Lucy did on my poor midnight, he didn't need to go to no vet for a groom. And yes Lucy you only see my dogs every 4-6 months bc I also use other groomers around the area. what this owner should be doing is at least send an apology not a stupid reply so u can look like u didn't do anything wrong here, you mess up my dog period end of the story and u lost a customer I will never take both of my dogs there again read more

The Poodle Puff - She only seems my dog maybe ones or twice a year for the same reason the bad service - Pet Groomers Near Me - Sherman Oaks, California

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This is Chance's 2nd visit and they do such a Fabulous job!!! Chance smells so fresh and feels so soft. Lucy always does an amazing job and everyone there is so friendly. It's been a minute since I took Chance for a grooming session and he was way over due. Lucy got out all of his tangles and de-shaded him to perfection... But my dog always comes back so happy and content.... Thank you!!! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

Lucy and Jazmin took incredible care of my Frenchie! She was scared and shaking and doesn't like to be picked up and she didn't even growl with them. They were super profesional and assessed all my concerns. I got a full groom with a few add ons and she looks like a new pup! There's also free street parking! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

Outstanding jog, super professional, They are treating your pet with love I took my toy poodle to them last year But since they are kinda far from my home I've tried other groomers Not happy with their hub and I decided to drive 20 miles and go aback to poodle puff crew. Worth the drive read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

Been going to this place for years! We adore Magdalena and her staff. They are very professional and caring. If she cannot pick up phone, she'll always send you a text message asking if you wanted an appointment and when. I really like that. She doesn't keep you guessing when booking and a huge plus-her prices are the most reasonable in town! Trust me, I've been around this town to say that. One place, I forgot to ask prior charged me $100 for my 10 pound minipoodle. Does money grow on trees! Not in my yard it don't. Thanks poodlepuff for keeping your prices reasonable! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

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For some reason, they cannot hear the photo to share the result but I'm really happy! Nice people , reasonable prices, doesn't take forever to schedule appointment. Definitely a good business . read more

The Poodle Puff - Ready for the summer - Pet Groomers Near Me - Sherman Oaks, California

Love this place! My goldendoodle was all knotted up and her hair was a disaster hard to comb Nothing would help! Thanks to The Poodle Puff staff for making it happen. Love how they always give her the teady bear look. Also the front desk women who is owner name Magdalena is the nicest and sweetest lady ever. Thank you guys for the best service Dolce & I can ask for read more

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It was my first time trying Poodle Puff with my 6-month-old poodle, and I couldn't be happier. After a disappointing experience at Petco, I was cautious but this was a wonderful surprise. My pup got the face, feet, and fanny treatment, and she looks adorable. The lady at the front and Lucy were both so kind and welcoming. We'll definitely be back! read more

Rocky is my angel, but Nacho is still a puppy and a handful. Poodle Puff does such an amazing job. I wouldn't trust my boys to anyone else. Always groomed with love read more

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I am beyond disappointed with my dog Oliver's haircut. I gave instructions for a puppy cut, at least a half inch length, so he'd still be fluffy. Instead they shaved him to the bone. He had no mats in his fur as I spent an hour grooming them out prior to taking him. So there is no excuse. The owner blames herself. I groom too and would never shave a dog like this. He looks horrible and it will take a month or more to grow out. Worst haircut ever. What experienced groomer would do this... read more

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I've been taking my dog to this groomer for more than 3 years while management was under Maggie. Maggie left and one of the previous groomers took over. They upped their price $10 so my usual $55 went to $65 and I didn't mind that. I pick up my dog today whose breed is a Corgi/MaltiPoo. My dog weighs no more than 30 pounds. They tried to charge me $87 dollars. The new management is obviously trying to overcharge due to the higher income neighborhood that the business is located in and this will be the very last time I bring my dog here. They are nice people but definitely taking advantage of the new management role and not catering to the customers that have been loyal to them for years like myself. read more

NEVER TAKE YOUR DOG HERE IF YOU LOVE THEM !!! you can find something way better. i went through this so hopefully nobody else has too !!!! i wish i could give them less than 1 star i never write bad reviews but i had to come forward about this ... very horrible service let's just start there ! i showed them a photo & video of how i wanted my dog cut , and when i picked him up he wasn't cut how i asked at all. then i had to bring him back the next morning to get fixed. the older that that works at the front (maybe the owner not sure) didn't seem to care much this morning (a couple days later) i noticed my dogs private area looked like this (photos added) he was licking himself and seemed to be in very much discomfort !! idk who they have working on the dogs but they need to be FIRED OR SHUT DOWN ASAP !!! read more

The Poodle Puff - NEVER!!take your dog here - Pet Groomers Near Me - Sherman Oaks, California

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I was waiting a whole year to bring my full poodle to the poodle pump. I'm so satisfied and so happy. My dog came with a year of long hair that I tried to maintain. I walked out so happy walked in unsure thank you for taking the time and making sure that dude was as beautiful as I expected him to be. read more

Amazing! Magdalena and her team are great! You can tell that she and her staff truly have a love for animals and are very gentle and kind. We have been going to Poodle puff for over 5 years now and have a Havanese rescue with long hypo hair. They do an amazing job keeping her tangle-free and looking great! It did take a while through coaching with Magdalena, not to do anything ourselves but brushing. What a difference! Give the team a try! You'll be back for sure :) Thanks poodle puff! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

We have been taking our labradoodle here for over a year and we keep coming back. We like to show them a picture of the haircut we want which helps him look sharp. They're very accommodating and also partner up with dentist certain days a month so we can also get his teeth cleaned professionally. His cousin benni comes here too read more

The Poodle Puff - Amigo and Benni - Pet Groomers Near Me - Sherman Oaks, California

I love Poodle Puff always does a great job on my baby Turbo a good cut & color!!!!!!!!!! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

Unfortunately the new management for the salon has ruined the quality and experience. Prices have doubled and the quality of work has not increased with it. Such a disappointment. read more

I would give this place zero stars ! DONT BRING YOUR PETS HERE !!! I took my dog in everything was great and when I picked her up she is bleeding tremendously I freaked out and ask her what happens and the lady at the front had the audacity to tell me she was already like that when she came in that when they showered her they notice it! First of all that is 100% BullS@&!! What type of person would I have been to take my dog in like that ! I don't know if she thought I was stupid or what but no never would I ever take my dog to the groomers or anywhere like that ! After I argued with her back and forth explaining to her that I did not bring my dog in like that she stuck to her story of "ooh well when we showered her we notice it , it might of been dry blood and it came off and it just started to bleed again " She then goes to say well I guess you don't have to pay for the service !!! First of all I don't care about paying that is not the problem the problem was the negligence on my dog and taking ownership for what they did! Instead she wants to make it seem like I'm crazy ! She then texted me today with more Bull$&!! " I hope Coco is well. I found out later that the bather used a wrong comb which might cause a harm. She did not tell me the truth earlier, so she will not work here anymore. Sorry about Coco and the situation. If we did not loose your trust and you will come back l owe Coco 1 more free hair cut. Best regards, Magdalena She is still not taking ownership for what they did and to put this on the other person when at first she had clearly stated that she herself saw she was already like that !!! So you mean to tell me you you lied to me without even trying to get to the bottom Of it before I went to pick up my dog !! It makes me sick !!! My dog has been limping can't even walk and she ofc is not going to take care of Vet bill and the care of my dog and her pain !!! I'm just so upset I will never be going back to this place and I hope everyone else thinks twice about going here ! And this wasn't a case of my dog is to active or barks and moves ! Never she is the most calm dog ever doesn't bark loves people so I hope after this review they don't come up with more nonsense read more

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I recently dropped off my dogs Bonnie and Clyde for wash and style. The place was immaculate and they did A phenomenal job. Highly recommend read more

BEST HAIRCUT EVER! I have a standard poodle and have been trying to find the perfect groomer for her, but they have never gotten it right until The Poodle Puff. I came across them on Yelp and I'm so glad I did! My dog came in & out extremely happy and healthy. They did an amazing job with completely fair prices. Thank you again! read more

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Today I took my dog to the regular grooming, they gave her a huge cut on her middle thigh . When I picked her up , they gave her to me bleeding and they did not even have first aid kit for dogs to help control the situation. They acted like it was a normal thing for them and they charged me as usual without an apology. By the way my dog is a small breed toy poodle, how is very friendly with everybody . But tjey are so unprofessional that couldn't fix the 7 pound dog properly so she couldn't move. I do not recommend this place if you want your dog to struggle from pain and unprofessional behavior. Big no !!!!! read more

The Poodle Puff - Pet Groomers Near Me - Sherman Oaks, California

I decided to try a new place for my labradoodle . I dropped her off at 11:45 and was told that it would take two hours . However it took 3.5 hours and I had to call to check up on when she was going to be done . My dog was shaved to the skin , very uneven. My poor dog is traumatized . I have added photos to show the abrasions read more

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Masterclass - in Poor Customer Service Magdalena is definitely not at the poodle puff anymore. It's evident by the poor customer service I received. I used to live 5 minutes from the shop and would take my two pups in every 3 months regularly. We moved about 45 minutes away but I still wanted to take them there because she was so good with them and they were comfortable with her. Our visits became every 4 or 5 months due to the trek getting there. When I booked my most recent appointment, the response came back "what kind of pups are they?". I Thought that was a little strange but figured it was because our visits were a little more infrequent. I reminded her she's seen them many many times before and will most certainly recognize them upon our arrival. They then booked the appointment. Coming from 45 minutes away, we were running about 15 minutes late. I texted to let them know (thinking I was texting Magdalena). They turned us away for being late. I said we've driven in from 45 minutes away to see Magdalena. At that point, I was told she retired and the store is under new ownership and we'll need to reschedule. Most certainly will not be rescheduling with you! Why I was not told the shop was under new ownership at the time of booking the appointment I'll never know. Why the staff was unwilling or incapable to make an accommodation for someone being 15 minutes late I also won't know. I'd have been fine to wait longer for the inconvenience of being 15 minute late.. But turning us away? Not something the previous owner would have ever done! Masterclass in how to lose a customer new poodle puff. read more

Been taking my dog there for the past year and very very satisfied with their services and availability!

The only reason this isn't a one star is because they did a decent job with the look of my dog. However, my dog got fleas from this groomer, and got cut as well. read more

Took my Maltipoo puppy here for second hair cut and they did a pretty good job. Had to call a few times before I finally reached someone. They cut her hair a little lower then I wanted even after showing them a picture of how I wanted her hair cut. And the nails were supposed to be trimmed but were still sharp and scratchy. But cute shop and the owner was nice :) read more

The Poodle Puff - My pup and her new haircut - Pet Groomers Near Me - Sherman Oaks, California

I think they are wonderful! My dog has never looked so good. I was very impressed with Magdalena and her skill as the owner and expert groomer. She knew what to do with my Gracie to make her look so adorable. I could not be more pleased with her grooming when I picked her up! We will definitely be back thank you Magdalena . Andrea Smith read more

They do great work and prices are very affordable. They're my new local groomer! very recommended

BEST PRICES. My dog never gets fleas here. Finally somewhere that's fast, cheap and honestly a really good job. Everything about this place is on point. They even saved me 1000.00$ by offering my dog pro teeth cleaning service for like 100$ (same thing I was gonna get at the vet). I LOVE this place. Been going here regularly for 4 years now. It's my go to. read more

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What an exceptional women Magdalena is. I have brought so many abandoned and homeless rescue dogs to her to help. With the upmost care and respect and love, they handle these dogs like they are a prized possession (which they are). I also take my personal dogs to Poodle Puff and I am thrilled every time. To support Poodle Puff is to support all dogs. I have seen poodles and doodles come out of there like they just won Westminster Dog Show. Please don't forget to tip your groomer. Sadly I see people walk out and leave nothing for her hard working crew. read more

I'm very sad with the grooming today. They only cut the hair and no bath, she smell exactly before drop, second I said one inch long and they shave like her face ( poodle) and it's no true about create free bc I'm went inside in my dog was in create. My dog has booger eyes and very dirty ears inside ( serum ) never cleaned it. read more