Cancel

    Open app

    Search

    The Potomac Agency

    5.0 (1 review)
    Closed 9:30 am - 5:00 pm

    Get a quote

    You can now request a consultation from this business directly from Yelp

    Services - The Potomac Agency

    Car and truck insurance

    Homeowner or property

    Vehicle

    The Potomac Agency Photos

    You might also consider

    Recommended Reviews - The Potomac Agency

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Potomac Agency

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Terrapin Financial Group

    Terrapin Financial Group

    (2 reviews)

    If you are an agent looking into partnering with Terrapin Financial Group, I would highly advise…read moreyou to look elsewhere. This company promises the world, extensive training, a large contracting team for very quick turnaround. These guys promise the world, don't deliver much of anything. What they do deliver is mostly stuff you can get on your own elsewhere and with a lot less confusion. Training is sending video links the majority of which are premade by other companies and contradict the small about of training you are given by them directly. Other training included mandatory training meetings that are called hours before expected attendance. Or a weekly pre-scheduled meeting that more often than not was cancelled. Sometimes cancelled with no notice until people unable to get in asked in chat. Contracting never completed for me or other agents I knew working there. Carriers were delayed due to lack of communication or simple mistakes like the spelling of agent names. I see little hope for improvement because feedback is met with excuses and frustration. If leadership can't take accountability then they aren't worth following.

    Agents beware! I wasted days setting up with them conversations going nowhere. If they're…read moredisingenuous with potential colleagues they'll be the same with clients. They'll have you watch videos and study the scripts stringing you along. The rationale, I don't know, maybe to poach clients.

    Integrated Insurance Solutions - Vicki Gates

Director of Personal Lines and VIP Department

    Integrated Insurance Solutions

    (8 reviews)

    I worked with Claudia from Integrated Insurance. She was a great representative of her company. I…read morehad a severe problem with my insurance company for the last 40 days. However, within 24 hours, Claudia and her office supervisor solved this problem. I'm very proud and impressed with her customer service talent. I encourage anyone who needs insurance advice to contact Integrated Insurance to get the best experience from their teamwork, especially Claudia.

    So, I will give them 2 stars since, at the very least, someone answered the phone. I was HO insured…read moreby one of the companies they represent, but at renewal the cost was too steep. So, I called IIS to cancel and stop the automatic premium withdrawal. Mr. ? said he would let Dan Grossi know, but, Dan never called. Back on the phone to speak with Mr. Grossi, who said he requested a "form' from my ins. company, but 2 days had passed, no form. Fast forward 5 days. No cancel form sent to me from Dan Grossi. Then I emailed Mr Grossi with another request. No response. A week passed since my first cancel request. The withdrawal was at my doorstep, so I contacted the above insurance company directly. They stopped the withdrawal and canceled my policy in 10 minutes. The person I spoke to said, "apparently your agent, doesn't know how to do this." I agree. First call was referred to Dan Grossi. Second call, Dan said he was still waiting on this form? Third email contact ignored completely. Fourth call by me yielded a fix in 10 minutes. The above shows incompetence at its finest and customer service at its very worst. VR

    The Potomac Agency - homeinsurance - Updated June 2026

    Loading...
    Loading...
    Loading...