Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

If you are an agent looking into partnering with Terrapin Financial Group, I would highly advise…read moreyou to look elsewhere. This company promises the world, extensive training, a large contracting team for very quick turnaround. These guys promise the world, don't deliver much of anything. What they do deliver is mostly stuff you can get on your own elsewhere and with a lot less confusion. Training is sending video links the majority of which are premade by other companies and contradict the small about of training you are given by them directly. Other training included mandatory training meetings that are called hours before expected attendance. Or a weekly pre-scheduled meeting that more often than not was cancelled. Sometimes cancelled with no notice until people unable to get in asked in chat. Contracting never completed for me or other agents I knew working there. Carriers were delayed due to lack of communication or simple mistakes like the spelling of agent names. I see little hope for improvement because feedback is met with excuses and frustration. If leadership can't take accountability then they aren't worth following.

Agents beware! I wasted days setting up with them conversations going nowhere. If they're…read moredisingenuous with potential colleagues they'll be the same with clients. They'll have you watch videos and study the scripts stringing you along. The rationale, I don't know, maybe to poach clients.

We were closing on a new home and it turned out that the sellers had filed several claims with…read moretheir insurance causing the property to be flagged, making it impossible for me to purchase insurance online anywhere. I reached out to several local insurance groups for help since we were closing soon and needed insurance asap, and Klinger got back to me that same day. Jessica was able to not only help us get our new home insured, but she also patiently worked with me to find ways save costs. Super impressed by the level of customer service and expertise I received and can't recommend them enough!

I've used Klinger for my insurance needs for many years. They have excellent customer services…read more Today, I just saved a little over $100 because Jane was able to help me talked to the insurance company Erie to waive a late fee for twice in a roll. Thumbs up for Jane!

I had an excellent experience working with Proper Insurance (Jeff Heggem. They took the time to…read morethoroughly educate me on the significant differences between true short-term rental insurance and a standard homeowners policy. I had no idea how many potential coverage gaps exist when using a traditional policy for a short-term rental. What really stood out was their expertise in this specialty area. They clearly understand the risks unique to short-term rental properties and explained everything in a way that was easy to understand -- without pressure or sales tactics. The cost was comparable to what I was paying before (slightly higher), but the coverage is far more comprehensive and specifically designed for short-term rentals. For the added protection and peace of mind, it was absolutely worth it. If you own a short-term rental, I highly recommend talking with Proper Insurance before assuming your standard homeowners policy is enough.

Extremely frustrating and unreliable experience. I worked with Ian Smith to set up a policy and was…read moretold coverage would be bound on 7/24. Based on that assurance, I canceled my existing policy with another company -- effective that same date -- to avoid paying for two policies at once. It turned out the coverage was never actually processed, leaving me with a coverage gap. Since then I've had to chase Ian repeatedly by email just to get a status update, and calling customer service was no help -- I could never reach him. As of 7/24, the effective date I was given, the policy still isn't processed and I have no confirmation and no response. When someone tells you your insurance will be bound on a specific date, you make real decisions based on that -- I canceled real coverage on that word. Following through on those commitments, and being reachable when something goes wrong, is the bare minimum for an insurance provider. I can't recommend working with Ian Smith based on this experience.

Loved working with Josh at A to Z! He made getting our new home and autos insured as easy a…read moreprocess as possible. Everything was done very quickly. He even came to us. We didn't have to step foot out of our home. Josh was reliable and efficient.

From the owner: Independent insurance agency specializing in car insurance, business insurance, home insurance,…read morerenter's insurance, life insurance, motorcycle insurance, health insurance, and more in Maryland, West Virginia, Pennsylvania, Virginia, & the District of Columbia.

I just purchased a house in Waynesboro, and was moving from Maryland. I had no experience with a)…read morehomeowners insurance and b) the specific requirements for auto insurance in PA. I worked with Carter, and he helped me get the right coverage for myself and worked through all of my questions and concerns. I cannot say enough how wonderful the service was!

From the owner: Antrim Insurance Agency, Inc., we are your hometown independent insurance agency serving…read moreGreencastle, Waynesboro, Chambersburg, Mercersburg and the surrounding Pennsylvania and Maryland areas. With both of our locations having licensed agents, we strive to make every client satisfied with the insurance solutions they choose. We are your trusted friends ensuring you and your families are well protected. No matter what, you always encounter a real live friendly voice. We understand you. Call us so can we help you understand your insurance needs. Antrim Insurance Agency, Inc. has two convenient locations. Our Greencastle office is located next to Mikie's Ice Cream, 169 S Antrim Way, Greencastle. Our Waynesboro office is now located beside Papa John's Pizza, 1685 E Main St, Waynesboro. Both of our locations have licensed agents to assist our client's needs. Our fax number is 717-480-4442

I worked with Carol Zambrana when I needed to purchase car insurance after buying a new car. She…read morewas very helpful with knowing VA requirements for insurance and we discussed what options would be best for me based on my personal circumstances. She was very patient with answering all my questions and found me a great rate on insurance that I didn't find on my own.

I worked with Claudia from Integrated Insurance. She was a great representative of her company. I…read morehad a severe problem with my insurance company for the last 40 days. However, within 24 hours, Claudia and her office supervisor solved this problem. I'm very proud and impressed with her customer service talent. I encourage anyone who needs insurance advice to contact Integrated Insurance to get the best experience from their teamwork, especially Claudia.

I cannot say enough good things about The Winchester Group! After my house was destroyed by a fire…read morein October 2017, they immediately helped me by contacting a contractor to board up the house pending repair, contacting my insurance company to start the process of my claim. They worked tirelessly to help me get the payments, even having one delivered by FedEx to their office since I was staying at a rental house at the time. I would highly recommend that if you need insurance of any kind to get in touch with this company. Everyone there goes the extra mile to make sure that claims are resolved as quickly as possible. They also stand by you through the process.

From the owner: Here at TWG Insurance, we are committed to being your trusted advisor to provide protection,…read morecompetitive prices, and personalized service. And with a focus on respect, you can trust us to always work with your best interests when serving your insurance needs.

Connie Phillips Insurance provided my late husband with excellent insurance coverage for not only…read morehis work vehicles but pleasure vehicles. They also served as financial advisors. When he passed in 2017 Stacy Rebb helped me untangle Jim's insurance policies, IRAs and Annuities. Considering, I had never dealt with this before and at a very upsetting time, Stacy answered my questions, gave me support and guidance. Her kindness was touching. Connie also was there for me. We had moved away so I used other insurance companies. But as soon I decided to move back to the Frederick area, I called them up. Stacy provided informational on several Homeowners insurance policies so I could make an informed decision and receive the best price. In one day I had insurance for my new home. Efficient, personable, professional and caring that is how I woukd describe this company.

We have had nothing but a great experience with Connie Phillips Insurance and her rep Stacy. She is…read morealways quick to respond and is willing to work to find better deals. We have our home and autos insured with them. Would recommend!