Best airport bar- ever! And I've been to plenty of airports. Huge English draft selection. Had the Bangers and mash and you would never know you are in an airport by the quality and look of the food. Great food and great service! read more

Decent place to park and eat drink while waiting for your flight. Food is Sysco quality and service is fine. Good selection of draught beers and a large bar with numerous TVs. Many seats had plugs for charging. read more

This was a great bar located at the CLE airport. Great service and great beers. Nice to have a great place to have a beer or bite to eat before the flight. read more

Decent food for the airport, and the beer was cold and the service was good and quick. I'll eat here again when passing through the Cleveland airport. read more

Very "English" Atmosphere, nice chairs and tables, the food is tasty and prices are reasonable, I had the traditional burger with swiss and mushroom, very good as for an airport restaurant, they didn't add onions and tomato so I had to ask! read more

Good ambience only small beer size. Not enough stock of ipa beer. The foods are all salty.

The service was slow and rude. Beer was warm and I ordered a double shot and was served a single but charged 13.99 for a double! When I asked about it, I was told a single there was a one ounce pour. What?? Never again! read more

For airport food this was pretty good. Got a burger with bacon an fries. Service was fast and friendly. They have good beers on tap as well. Looks and feels like an old English pub minus the flat screens of course. read more

I wanted a "proper" filling meal and received just that at The Pub. The pot roast topped with bordelaise, chives, whipped potatoes, peas & carrots was yummy! It wasn't the best I've ever had but it was damn good for airport food! read more

In this era of crowded planes, long lines, tight connections and no onboard meal service, I'm willing to get up an hour early for morning flights to get through check-in and TSA and enjoy a sit-down breakfast at the airport. Even though it often means getting up at Oh-Dark-Thirty, I'd rather enjoy a full service breakfast than sleep an extra hour and then stand in a long line for designer coffee and a stale biscuit. I thought I had found that place this morning at the airport in Cleveland when I saw The Pub just inside the secured area past TSA. The manager was behind the bar and quickly recognized me and asked me what I wanted to drink - so far, so good. Then the waitress came to the table and said, "You gave me your credit card, right? I can't seem to find it." I thought it odd, since I had yet to order, but I assured her my credit card was not MIA and proceeded to order my meal. A few minutes later, the manager came out with the bill (no food in tow) and said they hadn't charged me for the coffee (in actuality, they had - unless Ohio imposes a 29% sales tax.) I accepted the bill and paid it, including a tip of more than 20% (for service yet to be received. I always hope a nice "pre-tip" is to insure prompt service.) Fifteen minutes in, the coffee cup is dry and the waitress comes out with somebody else's credit card and bill and asks me if I can sign it. She had no clue which patrons were where, or what their service needs were. By now, my stomach is growling and I'm getting edgy whether or not I'll have time to eat the meal and get to the gate on time - that airport has some long hikes to the outer gates. A solid half hour went by and still no signs of food - I just might go to my grave not knowing what a "banger" is for breakfast. I asked the waitress when my food would be coming out, as I had a flight to catch. She was gobsmacked by the question - "What food? You've already closed out your bill!" She seemed incredulous that a customer could possibly expect their meal after the bill had been closed out. The manager was apologetic and gave me a full cash refund. I offered a few choice words of advice before heading to the gate, including a hearty "Good luck trying to eat here!" to the ashen-faced gentlemen who had sat down at the adjacent table. Airport cuisine comes with the lowest level of expectations, so it is always a pleasant surprise to find a good one. IAH (Houston) has a bunch of good choices. The United terminal in Denver has a French restaurant that serves an amazing lox and bagels platter. LAX has a few good ones and I'm very impressed with a couple restaurants at the renovated terminal at Logan Airport (Boston). I'm sad to report that, even grading on an airport restaurant curve, my experience today with The Pub merits no higher than one star. read more

Slow service for a restaurant in an area (an airport) where service is typically abbreviated And intended to be speedy. Food was poor at best. I had a Shepard pie that was quite dry. Mozzarella cheese on top, not fully melted, breadcrumbs on top that were overly salty. I would have had a better dinner at the dunk''n donuts. read more

The service was average. I sat down before another couple and they were served first. I said ok and ordered anyway. I ordered the fish and chips meal. The fries were barely warm and the fish was over cooked. The fish was so hard I tried to cut it and it popped across the table. I brought this to the waitress attention and showed it to her. She said our fish is "extra crispy". I said ok and asked for the check. The cost for this meal (one piece of fish, fries and a soda) was $21. My first and last trip to this place. Sad... This is a new territory for me and many more trips planned. read more

The server acted liked it was too much to ask to have the dirty table and seats wiped. No smile, no conversation. We gather our things and left. Both staff members had no customer service skills. Definitely need to find different jobs. I have never walked out of a restaurant before by the way. read more

Terrible service the waitress messed up and one of the sandwiches was cold there were no napkins or silverware on the table and the fries were fried to hell and nasty and we weren't waited on for about 15 minutes and she never came back after we got our food read more

I had the Fish and chips... the Fish and batter are excellent... The fries were some of the worst I've ever had in my life. They are I believe reconstituted fries from powdered potatoes... The kind that you find at a very cheap burger place.. Rachel brought me a salad to replace them. Salad was a nice mix of greens, with a decent house dressing. Service was great, overpriced fish and chips was way better than overpriced McDonald's or the other crappy food at the airport. read more

As a fan of the Pub when it was in Rocky River, Ohio, I'm delighted to stop here every time I'm flying out of Cleveland; which is often enough since I'm active duty Army. I usually stop in around 1400 hours and I order at least a beer or two and an entree. I learned the hard way that you do NOT want to order a burger here. I did it once and I was disappointed because my favorite burger, the Young's Double Chocolate Stout BBQ Burger, was severely under-par compared to the one from Rocky River and the one currently in Beachwood. On my next trip out of Cleveland I spoke with the barkeep about it. His suggestion was to get the fried things, such as the fish and chips or chicken and chips. I adore the Pub's fish and chips. I always have since the Rocky River days and always will. The barkeep was right. The fried pickles were on point too! I ALWAYS order my fish and chips with a side of the Young's Double Chocolate Stout BBQ sauce since the sauce goes really well with the chips. The last time I was home and flying out of Cleveland I was sociable with the barkeep, not ordering cheap stuff mind you (two beers, a double of Glenlivet, and fish and chips will do that), and the barkeep gave me a free glass from Great Lakes Brewing Company. It was really nice of the guy to do that. He also pointed me to Concourse C where Great Lakes Brewing Company has a bar that sells six-packs INSIDE the secure area that you CAN take on your plane. Thank you sir! I cannot get Cleveland beers in Georgia and knowing that was a special treat! read more

After airport security. No map showing choices, and nothing near our gate so we sat down here. Totally ignored so we changed seats to get ignored in a new area. Severely understaffed. Staffs' solution was to ignore a (large) percentage of the people until they left. We were hungry and had time so we stuck it out and eventually a waitress graced us with her presence. Food was good and good beer choices, but the service soured the taste of everything. read more

Good service, drinks are good, food leaves something to be desired. My fish and chips was a study in contrasts - the chips were under done and the fish over done to the point it was difficult to cut. If I pass through Cleveland again I'll probably come back but stick to a burger. read more

What's the matter Rob, cant handle more than one table a time? I was told if I were to have placed my order it was going to take over a half hour....for two fried eggs and some toast. read more

Food was good and beer selection was good. But service was sub par. Too busy for just two bartenders. Last 20oz beverage was served in a pint glass. By the time waitress came back around, had to get on my flight. Didn't even bother telling her. I let the tip do the talking. read more

Stay away! Burn't burger - $1.95 charge for cheap cheese on the bad burger - $7.50 for a guiness - what's not to not like - good old fashion airport rip off. read more

Flew out of Cleveland many times and was my favorite place. . Recently went there and the prices were increased more then any other place in the airport. Seriously $10 a beer? Other places in the airport are much cheaper so I won't be going back to The Pub again. read more

Walked around the Cleveland airport for a bit to find a restaurant to have breakfast in. I saw The Pub and was glad! The joint was pretty much empty and I was able to seat myself. A kind waitress came over and brought me water and took my order. I wanted the egg platter and asked if there was another option other than getting it with meat on the side. I asked if there was a fruit option and she said no. That's a bit disappointing to me! So, I just asked for the eggs, potatoes, and toast. Within 5ish minutes my food came out. The potatoes were hot, they'd just been deep fried. I'm fine with that. The eggs were warm, not too hot, but I understand how hard it is to keep eggs hot without using a heat lamp. The toast was pretty cold, which I also don't care too much about. To my surprise there were several tomato slices on the side of my plate, which she must have subbed in for the lack of meat. That was kind of her, and it made the breakfast a bit more English! Everything was tasty, and I was glad to be able to get a nice breakfast before my connection. I'd probably stop back in here for breakfast if in Cleveland again. The service was just fine and the food was good! read more

Came in on a quick turn between NSH and STL. Stopped in for a burger and shepards' pie. Ordered the burger medium well, with no toppings. So sure the toppings can be taken off, but that's not the point. Service sells. Burger was more on the line of medium. Waitress stopped one other time asking if anything was needed, said no. Short while later plate was already in the middle of the table and she brought out a beverage refill. I'd already said no, so not sure if she was trying to get me to buy something else or what. Brought check together rather than separate, didn't ask, so just assumed. First time my name has ever been called by the airline as "hurry the hell up or we'll leave you." Thanks Pub restaurant. Your shotty food and sh***y waitress almost cost me my flight. So long Cleveland. read more

Service was slow at first but then we learned there had been a problem with a large group and then things picked up. We were able to have several rounds and still made our plane with no troubles. Drinks were great. Food was wonderful and not terribly expensive given that it's in an airport. Service was casual but friendly and very capable. I'd recommend this over fast food ANY day of the week. read more

Four of us ate at this restaurant yesterday. Not one of us enjoyed our meal. The food and service was terrible. The food took forever but arrived cold. The burger tasted like a fake buger with fake grill marks. The turkey was slimmy, the rubin had no saurerkraut. Everything was cold. I will never eat here again. Our bill was over $80.00 for 4 sandwiches. read more

The pot roast was great. Huge bowl and couldn't finish it. Got my veggies for the day without salad, though. Second time here and will visit again no question. Awsome selection of beers. For airport food, I'd rate it above most anything similar at any other airport. Really friendly staff and they have what most places lack. A simple thank you. read more

I'm sure this place would've been good, but waited 15 minutes for the old lady behind the bar. She looked at me multiple times, but was more concerned about washing dishes. Never got served. Had a flight to catch eventually. Went to Winners bar and grill instead and had amazing service as always! read more

The service was great, actually above what I've had at most airport bars. The drinks and food were great as well. But, unless disco never died in your eyes, you will not finish your drink before finding an actual bar that you can think and enjoy yourself in. And bring a winter coat because they had the A/C set to wintertime in Cleveland, yep that's the actual setting....I should have given it zero stars, but the service saved it read more

A lot of character and a really smooth Black and Tan waiting for the snow delays to end. The waitress staff was friendly and the fish and chips are on my list for next time. Big pieces of haddock malt vinegar and salt is the ticket. Waiting for my next trip. read more

The food wasn't very good, and service was bad. I tipped the waitress the minimum. When I received my credit card statement, I found that the total amount had been changed from $40 to $48. read more

Had one of my worst restaurant experiences last Friday evening. I had 40 minutes before boarding. The service was so bad. It took 20 minutes to get a drink. The guy behind me had been waiting 35 minutes, he told me. I saw customers come and sit down and then leave after 10 to 15 minutes because there was no one to greet or serve them. I ordered fish and chips which were great and asked for the check as I had to catch a flight. After 15 minutes the check had still not arrived. I paid the woman serving drinks at the bar. The manager is either incompetent or lazy. I saw her speak to a customer near me who said he was brought a dish he didn't order but now had to leave to catch a flight. She was most unsympathetic. I reckon this is an everyday occurrence. So beware - the food when you receive it eventually is fine but you might miss your flight too! read more

The Pub has a wonderful atmosphere and great service. We went with a large group and they easily accommodated us all, with separate checks. The food was spot on! I had the Pretzel prime rib sandwich and an accent salad. We also had calamari as an app. The calamari could have been a bit more crisp, but it was tender. Would go again for sure! read more

The only reason I gave this place one star is because I wasn't sure if my review would be posted without at least one star. I was stuck in the Cleveland airport between flights and decided to eat lunch. I wandered into The Pub because it was the only sit down restaurant available. The decor was nice, typical English pub feel, but that was the extent of my positive experience. The place was fairly busy considering a lot of flights had been delayed due to the weather. My experience started off poorly simply because there was no one seating the customers and it was like a free for all to find a table. Compound that with strolling thru the entire floor to find an open table that wasn't full of dirty dishes when I found a table in the bar. Needless to say the table was dirty and hadn't been wiped clean. I cleaned it myself and sat down. It took one of the two working waitresses over 10 minutes to even acknowledge my presence. Once I was noticed, a polite, extremely overwhelmed waitress took my drink order. She returned 6 mins later with my beer in a newly washed glass, which means it was hot, not cold. I promptly waved her down to ask for a cold beer and she told me that she didn't have any chilled glasses available so I opted for a cold bottled beer. She grabbed my order and was quickly off. I found it strange that she seemed so hurried until I observed the entire restaurant and noticed that the restaurant only had two waitresses to work the entire floor. Now we're talking over 50 patrons in the restaurant looking as frustrated as I was about the service. I could go on for another four paragraphs about the atrocities being committed at this establishment but will summarize my experience in two words, bad management! If I was a shareholder in this chain I would immediately fire the manager of this location. I left feeling really bad for the two hustling waitresses and pissed off at the manager Gary Russo. Could have been a totally good experience considering the fact that my sheppard's pie was good. Totally sad. read more

Walked Out. My Wife, myself and one year old sat down to wait for our flight, have some burgers, fries and a pint for myself, it looked like a nice place and was better than dunkin donuts. It was also way past time for our son to eat too after the hour long car ride, checking bags, TSA security etc etc. My wife starts to breast feed him, within 2-3 minutes the waiter came over in what i thought was to take our order and said, " i'm sorry but you will have to cover yourself" we said we don't do that as i'm sure NONE of you put a sheet over your heads when you eat either, we stood and and said, "Jesus Christ was breast feed....you should be ashamed of yourself" and with a smug and jailed reply he said, "have a nice day". What is really creepy is why this guy was looking at my wife's breast? Nonetheless we went right outside in front of the place and continued to breastfeed in front of a police officer too. It all worked out because we found an awesome and welcoming little place called VINO VOLO were i enjoyed a glass of wine my wife had an amazing lava cake and alas our son, once again, could enjoy his milk. Just a post note to the waiter... he was the VERY FIRST person to say anything in the 14 months of breastfeeding in public, get over yourself, breasts are for breast feeding, if you are uncomfortable then don't watch pervert. read more

Wow, the worst service I have ever experienced in my entire life. When I arrived there were maybe 5 people sitting at the bar and nobody at the tables. After some time waiter D came out and took my order. Two eggs over easy, sausage, English muffin and a coke., then she took another mans order that came in after me. A lady comes in sits near me and a man takes her order. Pretty soon my waiter comes out with my order, bangers and a coffee. Not! She tries to give it to the lady near me who tells her no I didn't order that from you. She comes back to take my order again, mean while the man gets his food, eats it and leaves. The lady gets her food. Another man who came in after me, pays for his coffee, cancels his order and leaves. Out comes my order again, scrambled eggs, sausage and muffin. Not! The lady that came in after me pays and leaves. Finally out comes my eggs on a platter with nothing else. Un frickin believable. read more