Although I was not greeted or acknowledged when I entered, I still decided to purchase a dog tag…read more The cashier Ryan, noticed that I was struggling with the tag machine a few feet from the register--it was my first time using it, yet no assistance was offered. After eventually figuring out the process, I went to the register to pay, where there was still no eye contact or conversation. I then returned to the machine to engrave the tag and nearly broke it several times trying to fit the tag correctly on my own. A second employee later came in, and when I asked for help, he was noticeably more friendly and helpful. Unfortunately, the experience made it clear that consistent customer service training is lacking among the staff. I will be choosing PetSmart moving forward. I didn't feel like a valued customer at all.

I don't understand what is so appealing about the store because it's very expensive and on top of…read morethat there was only one employee present that was nowhere to be found so there were five people waiting at checkout to be helped so I ended up leaving

I'm truly blown away with this new place. My dog needed to get groom and I was hesitant on taking…read morehim to the previous petsmart store I usually take him to because of how sad and terrified he looked every time I went to pick him up. I decided to give it another try but instead of taking him to the Kissimmee location, I would now take him to the St.Cloud Location. The day before his appointment, I received a call for confirmation to take him. I was mind blown because this was the first time a petsmart has called at all. The gentleman was really polite on the phone and reminded me to bring all his updated records to his appointment. Day of appointment: We had an appointment at 9:00 a.m. I arrived a few minutes lates because of the traffic and once I got there I realized I scheduled before opening hours. There's a bell that you can ring and they'll open the door for you so you can take them to the grooming section. First impression: I was amazed of how big and clean it was and how it didn't have that animal scent as other stores. Once I got in, I got greeted by a lovely young lady. She went ahead and asked me all the questions and then explained to me what they were going to do. Any concerns I had were completely answered and she made me feel comfortable on dropping my dog Zero off. I had voiced to both of the young ladies that at the other location they didn't listen and groomed my dog incorrectly. Pick up time: Time for me to pick up my baby Zero. Before I head out, they sent me a picture of Zero when he was completely ready and another email to let me know he was ready for pick up. When I got there, they were still in high spirits and gave me his paw report. He came out a different dog, different as in happy this time. I've never seen Zero come out as happy after taking to the groomers. He was looking so clean and so perfect. They even gave him an adorable bandana. Overall, I'm really happy with this location and everyone was really helpful and nice. I'll be back in two months for another appointment :)

I come to pet smart frequently and let me just say the woman with the black hair and purple streaks…read moreits hands down the rudest person i've ever met. Asked her if she could assist me and she rolled her eyes and told me someone would come over to me. This isn't the first time we've had an issue with her either. Everyone there is so friendly and know my family and i pretty well since we are in there constantly buying new items. i could not believe the level of immaturity and unprofessionalism from her.

I be in the store two times the owner is so nice I love this store the products is so chep I bay in…read morepetco my dog food this people have same one for a less price go to this store n u see I use for my puppy royal canin petco sale this one for 44.95 n this people have same one for 24.00 omg I'm stay with u loving pet people thank u u loving pet

Paws and Claws is the best. They truly seem to care for their furry clients and their owners.read more

We have been using Happy Tails since 2020 and love the care and attention that they give to our…read morePeppa!

I dropped my Older Boston terrier off for a nine day stay. He had never been kenneled before…read more Despite being told by friends and family members saying Happy Tails is a great place. I was still a little nervous. But when I came to pick him up he was very happy and even ran back to say goodbye to one of the employees. They certainly took care of my dog. My dog will be back for more visits.

I bought a Minature Schnoodle from Blue Sky Puppies. I love him very much and won't part with him…read more I found out that he came from a notorious puppy mill and either Blue Sky knew and didn't care or didn't do their research and now I have to worry about genetic illnesses. AJ's Angels Inc from Cushing, MN with over 1100 breeding dogs with deplorable conditions and have been fined several times by the USDA. If you paid more than $500.00 for one of these Puppies you paid too much. Research where the puppy comes from while you are in the shop. I don't even know now if I got a true Minature Schnoodle.

Buyer beware! I purchased a puppy from Blue Sky Puppies April 2025 and was told she was an F2 Mini…read moreGoldendoodle. After a vet visit and DNA testing, I learned she is actually a mixed breed consisting of Poodle, Golden Retriever, and predominantly Cocker Spaniel. The DNA results also showed genetic findings associated with chondrodystrophy and increased IVDD risk, which was not disclosed at the time of sale. I contacted the company immediately and provided the DNA results, microchip information, and requested the correct paperwork and a resolution. They responded once asking whether I wanted to keep or return the puppy. I explained that we were keeping her and wanted to discuss updated documentation, compensation, or another fair resolution. After that, they stopped responding despite multiple follow-up emails. We love our dog, but I feel misled and very disappointed by the lack of transparency and customer service. When I contacted the warrant dept their email has the following disclosure: Our department is not permitted to make outbound calls or receive inbound calls. This is to maintain a 100% transcript of all of our communications and to avoid he said / she said type situations, to protect all parties. If you have any other questions or concerns, you can send them through email here.

This Woof Gang is a wonderful boutique store in a great location. Their selection of treats, toys,…read moredog food, harnesses, pet related home goods, and other pet gear was awesome! We came in with our pup for a bag of treats. Our little dog went directly for the treat table and began her shopping. Woof Gang has a selection of healthy options. Most of the bakery items on the display table were hard, but a couple were soft treats, which we selected. The non- decorated treats on the display table went for $1.50/ounce. Just grab a bag, use the tongs, and pick out your dog's treats. The store was very clean and the two gals working the front were friendly and helpful too. I am very pleased overall with our experience and would recommend this location.

Nice set up, pretty good selection of things your puppy will need. We got a bag full of treats -…read morecookies

I have been looking for a gentle groomer that offers great attention to detail, enjoys making her…read morework a reflection of her Blessed abilities, and offers a little more than the usual grooming package. I have finally found that at Fusion Pet Stylez. Ms. Annette Andrews (The owner, one of the groomers, and pet coloring specialist) showed my oldest pup extra love by doing what other groomers said they couldn't. She cut down my pups nails to where they don't hit the floor before the padding on his paws do. I never brought up what I was told by the other groomers. I am just happy I found a knowledgeable, and skilled professional that can do, what the others couldn't/wouldn't. Ms. Andrews has my fur babies as customers for life. When I read that Fusion Pet Stylez offers the type of services I've been looking for, I jumped at the chance to get my babies an appointment. The full groom, with the color add on is my favorite deal. I've been wanting to add color to my babies fur forever. She offers several fun (non-toxic) colors, (including neon colors) but I stuck with the basic blue, and green. I've always wanted to see my fur babies with temporary color on their ears, and tails, and now I can have it done whenever I want, or with each grooming. They look so cute with their blue, and green fur highlights. Now I can't wait to see if they will offer new colors for Halloween.

They are absolutely fantastic with our two 100+lb dogs. Would recommend them to everyone just wish…read morethey were open more often.

great service and price for live bait fishing. thanks a lot..............................read more

This is a county hardware and feed store. They have a little of everything, but if you are looking…read morefor the selection of a Lowe's or Home Depot, this is not the stop for you. We stopped in looking for firewood delivery and got a recommendation right away. This is just a small country store on the way to St Cloud and with the road construction at their front door, it is probably just serving the locals that it has serviced for years.

Honestly I choose this this place because I thought the name was funny and they had a few 5 star…read morereviews. When I called a girl answered the phone politely and answered my questions, then giggled and said let me pass you on to the owner, which I thought was cute because it must mean they have fun and love their job. I took my German Shepard in, she was in dire need for a bath, and she came out beautifully! She smells so good and they brushed out all her under coat. They even put a cute bandanna around her neck, which she loves! My husband tried to take her bandanna off and she bit it and tried to put it back on. They must have made her feel like a princess. They even sent her home with a treat bag. My two children were so happy to feed her when we got home. Thank you so much! We will be back again soon!

Customer service was great , my dog was ready within an hour and even got some treats on my way out…read more will definitely be coming back !!