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    The QuietCool Guys

    4.9 (488 reviews)
    Closed 8:00 am - 4:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - The QuietCool Guys

    Building energy audit

    HVAC installation or replacement

    Insulation installation

    1 More Service

    Insulation removal

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    7 years ago

    Perfect installation following crisp and clear communication. The fan is working very well!

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    7 years ago

    Very friendly,fast and left no mess! Price was given over the phone and all my questions were answered!

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    Page 10 of 13

    The QuietCool Guys Reviews in Other Languages

    Ask the Community - The QuietCool Guys

    I just purchased a home with this system, does it need filter maintemce or anything ? We have been dying at home it's so hot and it doesn't seem to work at all?

    there are no filters on the unit I purchased-- which was the top of the line --just the grid in the ceiling and to clean it you just brush it while the unit is on and the dust-dirt will be blown out into the attic--we love our system-- it works… Read more

    Are you guys still open for business? Your phone number just sends to an anonymous voicemail line which is full?

    Hi Jenn, thank you for bringing that to our attention. I believe we have fixed our phone lines if you would like to give us another call or feel free to message us your contact info and we will reach out.

    What is the average time it takes to complete installation? And do you service OC?

    Hi, Installation takes about 1 hour on average and yes we service all of orange county. Feel free… Read more

    I installed the es7000 using the 14-2 and 14-3 wiring video and my low speed does not work. There is a blue wire attached to the fan black wire when I attached the 14.3 black to the fan black/blue wire. Do I need to remove the blue wire?

    ES 7000 is a two speed fan that requires direct power and based on what you wrote, it sounds like you may not have it wired correctly. You can call the manufacturer customer service at 951-325-6340 for assistance.

    Do you guys service the San Fernando valley and do you guys give free estimates?

    Joshua, Do you offer weekend installations? If so, I'm ready to install a whole house fan and I'm…

    Yes, We do offer Saturday time slots for installations.

    View All 7 Questions

    Review Highlights - The QuietCool Guys

    Drew was so quick at responding and once we were ready to pull the trigger on it, they were here to install the same week!

    Mentioned in 85 reviews

    Read more highlights

    You might also consider

    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    4.7
    (179 reviews)

    Our AC system stopped cooling properly, and Josh L. from Integrity Air came out to diagnose and…read morerepair the issue. He was professional, knowledgeable, and took the time to explain exactly what was going on with the system. Instead of trying to upsell unnecessary repairs, he focused on identifying the problem and getting everything working correctly. Josh arrived on time, was courteous throughout the visit, and made sure the system was running properly before leaving. It's hard to find technicians who are both honest and skilled, and Josh definitely fits that description. If you're looking for a trustworthy HVAC company, I highly recommend Integrity Air and especially Josh L. Thanks again for the great service and getting our AC back up and running!

    Cannot be trusted for your actual repairs- and will then avoid you. Very unprofessional when…read moredealing with customer service. Situation: The company came out to my home on May 11th. The technician was here for some time until he "found the issue", but before he did, he tried to sell us on a new unit, stating it was recommended because our unit was not going to last much longer. Our home is only 13 years old, so we proceeded only to do the suggested repairs: a small leak which he taped up and added some freon, which cost $1,600. Exactly two weeks later our AC stopped working again. It was the same issues of the house not cooling, so I knew it had to be the same issue. They sent Adam out the same day. After analyzing the unit he stated, verbatim, that the previous tech "was not honest with us and performed a repair that basically didn't do anything to fix the issue". He even said it was like "filling up a tire with air that has a bunch of nails in it". Mind you, he also stated the first technician no longer works for them. Adam stated the leak was actually much bigger and not what the first tech had even touched. He said however, that our "only" solution was a new unit that would cost $16-18k. This whole process took about 10 minutes at the most, which made the first visit even more bizarre as the first tech was here for a couple of hours and was in and out of the attic, house, etc. At this point we were honest and let Adam know we were thinking about it and going to get a second opinion. We had a senior HVAC tech (who also specializes in commercial HVAC) come out a few days later. He told us a new unit is NOT necessary and FIXED our issue. He also stated that our unit looks good for another 15 years and was actually in great condition. My husband has been trying to get a refund and after 3 weeks, we are still being given the runaround, are being avoided, and have not been refunded. He requested the refund based on the fact that not only did they misdiagnose the issue the first time- but a second time, as again, we were told it was not repairable. My husband has talked to 4 different people all who say the same thing or offer a new "supervisor" to talk to. Yet we never get a call back and my husband just continues to contact them instead. 6/23 he called, and was then called back by Richard from a blocked number. He was very unprofessional and was telling my husband: "things don't work that way" and that they "have to meet in the middle" and that whatever my husband was stating was "here-say". This company not only falsely analyzed the issue once, but twice, as two different techs were not honest on two separate occasions. That, and I would have been conned out of $16-18k. Not to mention I've had to pay for proper repairs, now costing me more than double regardless. My AC is now working great with no issues after having another party repair it. I have pictures, video, and receipts of everything that was performed by my new tech to ensure that my machine was repairable despite what the company had said. I plan on taking the company to small claims court immediately, as no one has cared to resolve the issue and they refuse to have the owner call us. Had I seen a couple of other people here have had this issue also- I would have never used them! It's a shame we almost fell victim to a sales scheme.

    We Care Plumbing, Heating and Air

    We Care Plumbing, Heating and Air

    3.3
    (24 reviews)

    Cameron did an excellent job. The kind of work we expect to come from We Care. He also found that…read morewe had a bad air gap and a leaking, rusty garbage disposal which needed to be replaced due to his thoroughness. He was transparent and showed us a video of the additional hidden problems we had. We were very appreciative of the work that he did and we would recommend him and We Care to any of our family and friends as well!

    I am a long-time WeCare customer and a "member". I called today to schedule a tune-up/cleaning for…read moreour HVAC system, something I do regularly every six months. I knew it would be around 6 weeks to get someone here. The first guy I spoke with said the earliest he could get a technician out would be, "sometime in OCTOBER." I told him that was unacceptable and to please connect me with a manager. That person then passed me off to another person. Customer Service person #2 never confirmed my name or contact information. She stated WeCare was, "just at your house in May" (Wrong! They were here on January 23rd!) and that they have, "called and called and left voice mails and you never bother to call us back." I kept asking if she had the right person and repeatedly demanded that she QUIT TALKING OVER ME and listen to me. This went on for several minutes, her accusing me of just having had the company here and also not returning their calls. I raised my voice and said, "You have the wrong person! Look at my almost five full years of plumbing/HVAC service with your company!" She replied, "Laura, do NOT raise your voice to me!" Um, people, I am NOT LAURA. The rudest customer service, ever. I am shocked at how WeCare, Temecula's customer care has absolutely nosedived. This woman accused me of so many things and SHE HAD the wrong person. She refused to take the time to confirm my contact information and service history with this company. Outraged.

    The QuietCool Guys - hvac - Updated June 2026

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